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Windows behaving oddly.


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7 replies to this topic

#1 fixit9660

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Posted 30 March 2015 - 06:00 AM

My PC is running Win 7 Pro 64 Bit, SP1 with all the patches available applied and eScan AV software. It's been fine until yesterday when it took quite a few minutes longer than usual to boot.

In the system tray the Network Interface icon had a red cross through it and a status of "internet not available". When I checked the (manually set) IPv4 properties the IP Address, Subnet Mask, Default Gateway, and DNS Servers were all correct. However when I run a CMD DOS prompt, "ipconfig /all" shows my Subnet Mask as 0.0.0.0 not 255.255.255.0 as it should be. If I try to ping from the CMD it returns an error about unable to create the socket (sorry away from my PC so exact error message syntax unavailable at the moment).

My AV software hasn't loaded but running ESET Online scan show nothing serious (a couple of "unwanted" programs).

When I ran the windows troubleshooter it complained about DNS not working, yet I can run Gibson Research Domain Nane Speed Benchmark tester, it works perfectly.

I can web browse using I.E. 11 with no problems.

I can run Firetrusts Mailwasher - it reaches out to my POP3 email server and shows me a preview of waiting emails which it will delete correctly without problem. However when I run Outlook 2010, it loads fine, but errors whenever I click "Send/Receive". 0x80004059 or something similar, again sorry I'm away from my PC. Also if I click on my Outlook Account then nothing happens, no "Account Settings" window.

 

I did a defrag using the latest version of Defraggler on my D: drive a day or so ago, but stopped it half way though. C: is my Windows System Disk, D: has all the programs and data on it. C: is an SSD, D: is a conventional HD. C: is cloned to F: another SSD every week or so. D: is cloned to E: another conventional HD similarly.

 

I went to look in the Event Viewer only to find the service not running, and I couldn't start it manually.

 

It sounds as though something has corrupted my Registry, or the TCPIP stack but that's the limit of my skill.

 

Anyone any ideas please?



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#2 hamluis

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Posted 30 March 2015 - 11:46 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 fixit9660

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Posted 02 April 2015 - 10:28 AM

Hi Hamluis

Thanks for your help. I mentioned that the Windows Event Viewer service isn't running and that I can't start it. When I run The toolbox it just hangs saying "trying to start the Event Viewer service". If I don't select the Event Viewer option it gives an immediate report but I can't copy/paste it.

Speccy works eventually. Where do I upload it to please?


Edited by fixit9660, 02 April 2015 - 10:32 AM.


#4 fixit9660

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Posted 02 April 2015 - 10:33 AM

lBox by Farbar  Version: 09-03-2015

 

Ran by Andrew (administrator) on 02-04-2015 at 16:30:54

 

Running from "C:\Users\Andrew\Desktop"

 

Microsoft Windows 7 Professional  Service Pack 1 (X64)

 

Model: X58A-UD3R Manufacturer: Gigabyte Technology Co., Ltd.

 

Boot Mode: Normal

 

***************************************************************************

 

 

 

=========================== Installed Programs ============================

 

3CDaemon (HKLM-x32\...\3CDaemon) (Version:  - )

 

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)

 

Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)

 

Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)

 

Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden

 

Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.9.149 - Adobe Systems, Inc.)

 

Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)

 

Allway Sync version 15.1.0 (HKLM-x32\...\Allway Sync_is1) (Version:  - Botkind Inc)

 

BlindWrite 7 (HKLM-x32\...\{C0775A40-9CBC-430A-B055-6367E3DFEB13}_is1) (Version: 7.0.0.0 - VSO Software)

 

Book Collector (HKLM-x32\...\{FD0F8123-9035-44B0-B331-2596979E74ED}_is1) (Version:  - Collectorz.com)

 

Brother's Keeper 6.6 (HKLM-x32\...\Brother's Keeper 6.6) (Version:  - )

 

Brother's Keeper 7.0 (HKLM-x32\...\Brother's Keeper 7.0) (Version:  - )

 

calibre (HKLM-x32\...\{4A7785E7-924F-4938-98C6-B08F2DAA0961}) (Version: 2.16.0 - Kovid Goyal)

 

calibre 64bit (HKLM\...\{89D2054E-45CC-4761-BE33-DC452CE7BFDF}) (Version: 2.20.0 - Kovid Goyal)

 

CameraHelperMsi (x32 Version: 13.51.815.0 - Logitech) Hidden

 

CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)

 

CompanionLink (HKLM-x32\...\{506EA5AF-B1FF-4340-AFC5-7A3EAC61737F}) (Version: 6.00.6000 - CompanionLink Software, Inc.)

 

Definition Update for Microsoft Office 2010 (KB2956207) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F8203B4D-AA8C-4ED9-BEA8-95B75D194F0C}) (Version:  - Microsoft)

 

Definition Update for Microsoft Office 2010 (KB2956207) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{F8203B4D-AA8C-4ED9-BEA8-95B75D194F0C}) (Version:  - Microsoft)

 

Defraggler (HKLM\...\Defraggler) (Version: 2.18 - Piriform)

 

Dungeons & Dragons Online (HKLM-x32\...\Dungeons & Dragons Online) (Version:  - Turbine, Inc)

 

Easy2Sync for Outlook 8.02.00 (HKLM-x32\...\{EF702442-B623-4B6A-B41D-412584301725}_is1) (Version: 8.02.00 - ITSTH)

 

Epson Copy Utility 3.5 (HKLM-x32\...\{AA72FB28-73B4-49E5-B6B4-E78F44BBD0AD}) (Version: 3.5.0.0 - )

 

EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)

 

erLT (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden

 

eScan Anti-Virus (AV) Edition for Windows (HKLM-x32\...\eScan Anti-Virus (AV) Edition for Windows_is1) (Version: 14.0.1400.1602 - MicroWorld Technologies Inc.)

 

ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )

 

Getif 2.3.1 (HKLM-x32\...\Getif 2.3.1) (Version:  - )

 

Google Advertising Cookie Opt-out (HKLM\...\{CCFFFF08-1015-4285-B00B-FD2D6D0375F8}) (Version: 1.0.1.0 - Google Inc)

 

Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

 

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

 

Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden

 

GoToMyPC (HKLM\...\{260BCAC0-8BF7-40E2-92C1-7B106FD1116B}) (Version: 8.1.1337 - Citrix Online)

 

Handy Safe Desktop Professional 3.01 (HKLM-x32\...\{81A4060A-0000-4843-902A-DFD2B99568AF}) (Version: 3.1.292 - Epocware)

 

HashCalc 2.02 (HKLM-x32\...\HashCalc_is1) (Version:  - SlavaSoft Inc.)

 

Java 8 Update 40 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418040F0}) (Version: 8.0.400 - Oracle Corporation)

 

Java Auto Updater (x32 Version: 2.8.40.26 - Oracle Corporation) Hidden

 

Kiwi CatTools 3.6.0 (Standard Edition) (HKLM-x32\...\Kiwi CatTools3) (Version: 3.6.0  (Standard Edition) - SolarWinds)

 

Kobo (HKLM-x32\...\Kobo) (Version: 3.12.0 - Rakuten Kobo Inc.)

 

Logitech Gaming Software (Version: 8.45.88 - Logitech Inc.) Hidden

 

Logitech Gaming Software 8.50 (HKLM\...\Logitech Gaming Software) (Version: 8.50.281 - Logitech Inc.)

 

Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)

 

LWS Facebook (x32 Version: 13.50.854.0 - Logitech) Hidden

 

LWS Gallery (x32 Version: 13.51.827.0 - Logitech) Hidden

 

LWS Help_main (x32 Version: 13.51.828.0 - Logitech) Hidden

 

LWS Launcher (x32 Version: 13.51.828.0 - Logitech) Hidden

 

LWS Motion Detection (x32 Version: 13.51.815.0 - Logitech) Hidden

 

LWS Pictures And Video (x32 Version: 13.51.815.0 - Logitech) Hidden

 

LWS Twitter (x32 Version: 13.30.1346.0 - Logitech) Hidden

 

LWS Webcam Software (x32 Version: 13.51.815.0 - Logitech) Hidden

 

LWS WLM Plugin (x32 Version: 1.30.1201.0 - Logitech) Hidden

 

LWS YouTube Plugin (x32 Version: 13.31.1038.0 - Logitech) Hidden

 

Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 5.3 - Paramount Software (UK) Ltd.)

 

Macrium Reflect Free Edition (Version: 5.3.7170 - Paramount Software (UK) Ltd.) Hidden

 

MailWasher Pro (HKLM-x32\...\MailWasher Pro_is1) (Version:  - FireTrust Limited)

 

MailWasherPro (HKLM-x32\...\{3F914D52-8A29-4E37-9BF7-7FD7A303D0D5}) (Version: 7.5 - Firetrust)

 

marvell 91xx driver (HKLM-x32\...\MagniDriver) (Version: 1.0.0.1036 - Marvell)

 

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

 

Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden

 

Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Office 32-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)

 

Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Visio 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Visio MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden

 

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

 

Microsoft Visio Professional 2010 (HKLM\...\Office14.VISIOR) (Version: 14.0.7015.1000 - Microsoft Corporation)

 

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

 

Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)

 

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

 

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

 

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)

 

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

 

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

 

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

 

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

 

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)

 

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden

 

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden

 

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)

 

Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden

 

Microsoft_VC100_CRT_SP1_x64 (Version: 10.0.40219.1 - Nokia) Hidden

 

Microsoft_VC100_CRT_SP1_x86 (x32 Version: 10.0.40219.1 - Nokia) Hidden

 

Movie Collector (HKLM-x32\...\{8EC6EBB4-D899-4C6B-BA17-C21B78988F23}_is1) (Version:  - Collectorz.com)

 

MSVC80_x64_v2 (Version: 1.0.3.0 - Nokia) Hidden

 

MSVC80_x86_v2 (x32 Version: 1.0.3.0 - Nokia) Hidden

 

MSVC90_x64 (Version: 1.0.1.2 - Nokia) Hidden

 

MSVC90_x86 (x32 Version: 1.0.1.2 - Nokia) Hidden

 

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

 

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

 

Music Collector (HKLM-x32\...\{8CDFF5D2-89BF-4391-9D20-7D95C88DC98C}_is1) (Version:  - Collectorz.com)

 

MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )

 

Nokia Connectivity Cable Driver (HKLM-x32\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)

 

Nokia Suite (HKLM-x32\...\Nokia Suite) (Version: 3.8.48.0 - Nokia)

 

Nokia Suite (x32 Version: 3.8.48.0 - Nokia) Hidden

 

PC Connectivity Solution (HKLM-x32\...\{6D01D1B1-17BD-4F10-BB11-F08F0C47D42B}) (Version: 12.0.109.0 - Nokia)

 

PingPlotter Freeware (HKLM-x32\...\{8C99C3CB-763F-4D87-8ACA-81B6899207B1}) (Version: 1.30.0.11 - Nessoft, LLC)

 

PKZIP for Windows 12.51.0004 (HKLM\...\{4957C351-2399-47D6-B857-81FBB67E28DB}) (Version: 12.51.0004 - PKWARE, Inc)

 

RAIDar 4.3.8 (HKLM-x32\...\1381-5408-0515-7060) (Version: 4.3.8 - Netgear Inc.)

 

Rapport (Version: 3.5.1201.78 - Trusteer) Hidden

 

Rapport (x32 Version: 3.5.1404.75 - Trusteer) Hidden

 

Realtek HDMI Audio Driver for ATI (HKLM-x32\...\{5449FB4F-1802-4D5B-A6D8-087DB1142147}) (Version: 6.0.1.6409 - Realtek Semiconductor Corp.)

 

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6449 - Realtek Semiconductor Corp.)

 

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.30.0 - Renesas Electronics Corporation)

 

Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.30.0 - Renesas Electronics Corporation) Hidden

 

Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.2.14014_6 - Samsung Electronics Co., Ltd.)

 

Samsung Kies (x32 Version: 2.6.2.14014_6 - Samsung Electronics Co., Ltd.) Hidden

 

Samsung Story Album Viewer (HKLM-x32\...\InstallShield_{698BBAD8-B116-495D-B879-0F07A533E57F}) (Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.)

 

Samsung Story Album Viewer (x32 Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.) Hidden

 

SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.6.0 - SAMSUNG Electronics Co., Ltd.)

 

SeaTools for Windows (HKLM-x32\...\{98613C99-1399-416C-A07C-1EE1C585D872}) (Version: 1.2.0.7 - Seagate Technology)

 

SeaTools for Windows (HKLM-x32\...\SeaTools for Windows) (Version:  - Seagate Technology)

 

Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{A3364707-2F53-4C83-8F68-C9877A9080C7}) (Version:  - Microsoft)

 

Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{3C578F10-F74F-4655-B2A6-9F88A6C415E8}) (Version:  - Microsoft)

 

Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition (Version:  - Microsoft) Hidden

 

Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)

 

swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

 

TA Kingdoms 4.1BB (HKLM-x32\...\Total Annihilation: Kingdoms 4.1BB patch_is1) (Version:  - RX Clan & Pocketgeek)

 

Total Annihilation: Kingdoms (HKLM-x32\...\Total Annihilation: Kingdoms) (Version:  - )

 

Trusteer Endpoint Protection (HKLM-x32\...\Rapport_msi) (Version: 3.5.1404.75 - Trusteer)

 

Update for Microsoft Access 2010 (KB2837601) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{D926D412-C5D1-411E-9F85-7CCF049E502B}) (Version:  - Microsoft)

 

Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-0016-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)

 

Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)

 

Update for Microsoft Excel 2010 (KB2589348) 64-Bit Edition (HKLM\...\{90140000-001B-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C7F57246-AFBD-4977-974F-9C7BCDFF648E}) (Version:  - Microsoft)

 

Update for Microsoft Filter Pack 2.0 (KB2878281) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{84B191B5-5319-463A-A305-8C4D53B1D20A}) (Version:  - Microsoft)

 

Update for Microsoft Filter Pack 2.0 (KB2878281) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{84B191B5-5319-463A-A305-8C4D53B1D20A}) (Version:  - Microsoft)

 

Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{DB0B0CDF-77EC-47B0-94E2-4738573A1E58}) (Version:  - Microsoft)

 

Update for Microsoft InfoPath 2010 (KB2817396) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{1AA82E2E-7DB7-4C70-910C-BBB657A6B3A5}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.VISIOR_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2553140) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{8C0FFF5F-4CC1-48F5-9B3F-8DE7DA2E116F}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{79C725A1-3964-421C-A528-78C1C083C7C7}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{79C725A1-3964-421C-A528-78C1C083C7C7}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.VISIOR_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{95BE5D45-A3DD-4CB1-8C35-D75DD7B4D862}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{EBD18DE5-BC84-4B57-9A30-097044871F9A}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{EBD18DE5-BC84-4B57-9A30-097044871F9A}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2589386) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{B340E9EB-DDA6-40E7-8501-5B7BAEC6D25F}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.VISIOR_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{4AD36582-256B-433D-8593-F31773A15CA4}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2597089) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{2CE7AC23-5E40-43BD-8DA3-8D17677D8199}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2597089) 64-Bit Edition (HKLM\...\{90140000-006E-0409-1000-0000000FF1CE}_Office14.VISIOR_{2CE7AC23-5E40-43BD-8DA3-8D17677D8199}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2687275) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{9505441B-65A1-4AD5-B727-0CE42D24D2B7}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{B6AD7E27-012A-4B63-82BA-AF62893E5435}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{B6AD7E27-012A-4B63-82BA-AF62893E5435}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{07DC9C6C-E916-4F42-8677-716930ED0393}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{07DC9C6C-E916-4F42-8677-716930ED0393}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{6E760BBA-B83F-4C2D-918F-5F91EF6C9861}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{90140000-0044-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{43F59F4D-7179-497E-BE99-BC6F7D1DDCBA}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.VISIOR_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2837602) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{69CF587A-D75B-47F8-9D59-3958C37C0A88}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2883019) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{956B3213-0246-42A8-A6FE-3EF7DC6E66A9}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2883019) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{956B3213-0246-42A8-A6FE-3EF7DC6E66A9}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2889828) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.PROPLUSR_{569742BC-C32F-4C9C-9B21-18409AFF9599}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2889828) 64-Bit Edition (HKLM\...\{90140000-001F-040C-1000-0000000FF1CE}_Office14.VISIOR_{569742BC-C32F-4C9C-9B21-18409AFF9599}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2910896) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.PROPLUSR_{512A0E32-6C63-4C73-9C82-FC1B10668ED8}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2910896) 64-Bit Edition (HKLM\...\{90140000-001F-0C0A-1000-0000000FF1CE}_Office14.VISIOR_{512A0E32-6C63-4C73-9C82-FC1B10668ED8}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2920813) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{1EABF62D-D0EA-47ED-A282-D00C6707E0A3}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2920813) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{1EABF62D-D0EA-47ED-A282-D00C6707E0A3}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2956141) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{95323604-3146-4C5D-B95D-2F874B98DA14}) (Version:  - Microsoft)

 

Update for Microsoft Office 2010 (KB2956141) 64-Bit Edition (HKLM\...\{90140000-001F-0409-1000-0000000FF1CE}_Office14.VISIOR_{95323604-3146-4C5D-B95D-2F874B98DA14}) (Version:  - Microsoft)

 

Update for Microsoft OneNote 2010 (KB2956075) 64-Bit Edition (HKLM\...\{90140000-00A1-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{C21E2E73-FA11-485E-A0AC-98BAD09A5AD7}) (Version:  - Microsoft)

 

Update for Microsoft OneNote 2010 (KB2956205) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{A6A2614F-4E2F-4952-8DBF-57CA5241AEE3}) (Version:  - Microsoft)

 

Update for Microsoft OneNote 2010 (KB2956205) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.VISIOR_{A6A2614F-4E2F-4952-8DBF-57CA5241AEE3}) (Version:  - Microsoft)

 

Update for Microsoft OneNote 2010 (KB2956205) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{A6A2614F-4E2F-4952-8DBF-57CA5241AEE3}) (Version:  - Microsoft)

 

Update for Microsoft Outlook 2010 (KB2956128) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{DC6584FA-F266-4EF1-AEC8-9AFE5C74148C}) (Version:  - Microsoft)

 

Update for Microsoft Outlook 2010 (KB2956203) 64-Bit Edition (HKLM\...\{90140000-001A-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{CF72D3EB-5F1F-4352-A8F4-5A2D2FB3E221}) (Version:  - Microsoft)

 

Update for Microsoft PowerPoint 2010 (KB2880517) 64-Bit Edition (HKLM\...\{90140000-0018-0409-1000-0000000FF1CE}_Office14.PROPLUSR_{E524AD3D-6342-41BB-82D9-4EA962839356}) (Version:  - Microsoft)

 

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{77374F16-2DC6-4EEF-AFAD-C59FDA2E010D}) (Version:  - Microsoft)

 

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition (HKLM\...\{90140000-0043-0000-1000-0000000FF1CE}_Office14.VISIOR_{77374F16-2DC6-4EEF-AFAD-C59FDA2E010D}) (Version:  - Microsoft)

 

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{77374F16-2DC6-4EEF-AFAD-C59FDA2E010D}) (Version:  - Microsoft)

 

Update for Microsoft Visio 2010 (KB2878283) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{0155BA8F-4220-479F-B63F-B95B07CFE9BF}) (Version:  - Microsoft)

 

Update for Microsoft Visio 2010 (KB2878283) 64-Bit Edition (HKLM\...\{91140000-0057-0000-1000-0000000FF1CE}_Office14.VISIOR_{0155BA8F-4220-479F-B63F-B95B07CFE9BF}) (Version:  - Microsoft)

 

Update for Microsoft Visio 2010 (KB2880526) 64-Bit Edition (HKLM\...\{90140000-0054-0409-1000-0000000FF1CE}_Office14.VISIOR_{916863AF-F18F-40F3-BDA6-FFA38F785A91}) (Version:  - Microsoft)

 

Update for Microsoft Visio Viewer 2010 (KB2837587) 64-Bit Edition (HKLM\...\{91140000-0011-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{C950A55F-82E3-4CC8-8FA2-E8A2A0F651F3}) (Version:  - Microsoft)

 

VanDyke Software SecureCRT 6.6 (HKLM\...\{DEA7A94C-59F6-4EE5-BA7F-0CDC80CEABE6}) (Version: 6.6.3 - VanDyke Software, Inc.)

 

Winamp (HKLM-x32\...\Winamp) (Version: 5.65  - Nullsoft, Inc)

 

Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)

 

Windows Driver Package - Citrix Systems monblanking Citrix Driver  (04/25/2013 6.2.101.0) (HKLM\...\831FB1509292986F102B3AB7C8451FA1EA13B0F7) (Version: 04/25/2013 6.2.101.0 - Citrix Systems)

 

Windows Driver Package - Nokia pccsmcfd LegacyDriver  (05/31/2012 7.1.2.0) (HKLM\...\62BBD193ADFDBB228C7E1ADB56463F5732FF7F6F) (Version: 05/31/2012 7.1.2.0 - Nokia)

 

WinMerge 2.14.0 (HKLM-x32\...\WinMerge_is1) (Version: 2.14.0 - Thingamahoochie Software)

 

WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)

 

WinSCP 4.3.7 (HKLM-x32\...\winscp3_is1) (Version: 4.3.7 - Martin Prikryl)

 

Wireshark 1.10.3 (64-bit) (HKLM-x32\...\Wireshark) (Version: 1.10.3 - The Wireshark developer community, http://www.wireshark.org)

 

 

========================= Memory info: ===================================

 

 

Percentage of memory in use: 29%

 

Total physical RAM: 6142.48 MB

 

Available physical RAM: 4303 MB

 

Total Pagefile: 12283.16 MB

 

Available Pagefile: 10159.85 MB

 

Total Virtual: 4095.88 MB

 

Available Virtual: 3980.76 MB

 

 

========================= Partitions: =====================================

 

 

1 Drive c: () (Fixed) (Total:119.14 GB) (Free:42.56 GB) NTFS

 

2 Drive d: (New Volume) (Fixed) (Total:931.51 GB) (Free:687.7 GB) NTFS

 

3 Drive e: (New Volume) (Fixed) (Total:931.51 GB) (Free:688.96 GB) NTFS

 

4 Drive f: () (Fixed) (Total:119.14 GB) (Free:53.17 GB) NTFS

 

5 Drive g: (TAK) (CDROM) (Total:0.63 GB) (Free:0 GB) CDFS

 

6 Drive h: () (Removable) (Total:0.12 GB) (Free:0.07 GB) FAT

 

 

========================= Users: ========================================

 

 

User accounts for \\ANDREW-PC

 

 

Administrator            Andrew                   Guest                   

 

 

 

**** End of log ****



#5 fixit9660

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Posted 02 April 2015 - 10:41 AM

Attached File  Result.txt   358bytes   1 downloads



#6 hamluis

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Posted 02 April 2015 - 12:23 PM

Please...follow the instructions provided...and post the link to the Speccy Snapshot.

 

Louis



#7 fixit9660

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Posted 03 April 2015 - 04:34 AM

I am unable to follow the instructions. I mentioned that the Windows Event Viewer service isn't running and that I can't start it. When I run The toolbox it just hangs saying "trying to start the Event Viewer service". If I don't select the Event Viewer option it gives an immediate report but I can't copy/paste it.

 

 

Speccy works eventually. Where do I upload it to please?


Edited by fixit9660, 03 April 2015 - 04:34 AM.


#8 fixit9660

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Posted 03 April 2015 - 04:40 AM

I've attached the Speccy file. It'll need renaming.

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