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Multiple problems occuring at once


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#1 Everlord

Everlord

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Posted 29 March 2015 - 02:40 PM

Hello everyone! Lately I have been experiencing a number of problems with my PC and i'm starting to think it is malware related, at least in some way. I will post them in the order I remember them happening.

1. Computer slowdown at startup

About a month ago the time in which my computer starts has slowed down. I turned off most programs that start during boot, but it didn't help. Because of screen flickering and icons on desktop loading very slowly, I assumed it was due to the graphics card with which I had problems previously. Now i'm not sure. After the computer boots up it runs fine.

2. WiFi slowing down

There was some trouble with wifi in the house i live in. We changed the ISP and I had trouble with connecting to the router. It is far away from my room, so I assumed that was the reason. After I managed to connect all was ok. Some time ago the wifi became really slow, not only for me but for everyone. I had the worst connection, despite the network connection being described as excellent. It was so bad I couldn't open google. We called it in and the ISP came by, but they couldnt help. Suddenly a few days ago it got better. No trouble with connection for now.

3. Avast started poping up

It blocked URLs from several files, all coming from AppData folder. Sometimes it pop'd up once, sometimes 50 times in a row in a few minutes

4. Games and YouTube videos started to minimize.

Every few seconds i bring something up fullscreen it goes back to the desktop.

5. Unable to access some websites and update avast

Bleeping computer is one of these sites. I'm writing this on my phone. I can't update avast nor download most malware removal programs, as if they were blocked.

I would be grateful for any advice on how to solve the problem.

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#2 buddy215

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Posted 29 March 2015 - 04:10 PM

Welcome to BC !

 

Rkill may kill the processes that are blocking you from downloading and updating. Once you have run Rkill DO NOT reboot. Immediately download, update 

and run a scan using MBAM Free. If it finds malware it will ask you to reboot to complete the removal of the malware.....reboot.

RKill Download ....download the one titled iExplore.exe.

 

If you are unable to do the above then you can use another computer to download Rkill and MBAM to a Flash Drive or CD....then move to the infected computer.

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately.

 

Once you have completed the above then run a scan using Eset Online Scanner.

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Edited by buddy215, 29 March 2015 - 04:12 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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