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Windows 7 Starter - VERY slow! Virus?


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4 replies to this topic

#1 kaye3

kaye3

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Posted 29 March 2015 - 01:08 PM

I have an Acer Aspire One with Windows 7 Starter. I got it from my nephew & it was badly infected so I just restored it to factory settings. I've been using the Windows Updates, but it is still running EXTREMELY slow. I eventually want to upgrade to Windows 7, but don't want to spend the money if there is something else wrong with it. Any help would be greatly appreciated. Thanks!

Kaye :-)


Edited by Orange Blossom, 29 March 2015 - 01:34 PM.
Moved to AII. ~ OB


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#2 kaye3

kaye3
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Posted 29 March 2015 - 07:44 PM

Here are my mini toolbox results. Any suggestions? I am clueless when it comes to this stuff :/

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by KM (administrator) on 29-03-2015 at 19:37:27
Running from "C:\Users\KM\Downloads"
Microsoft Windows 7 Starter  Service Pack 1 (X86)
Model: AOD257 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Broadcom 802.11n Network Adapter = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : KM-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
   Physical Address. . . . . . . . . : 60-D8-19-8F-A2-51
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::8c5b:de39:e61e:1f8e%12(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, March 29, 2015 12:48:21 PM
   Lease Expires . . . . . . . . . . : Monday, March 30, 2015 7:35:09 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 392222745
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-84-75-98-E8-9A-8F-EA-EC-DE
   DNS Servers . . . . . . . . . . . : 208.67.222.222
                                       208.67.220.220
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : PXE.ACER.COM
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : E8-9A-8F-EA-EC-DE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{E910424F-FA42-4D4F-AA52-7D03A07ADF24}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.PXE.ACER.COM:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2ce6:3892:3f57:fefb(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2ce6:3892:3f57:fefb%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  resolver1.opendns.com
Address:  208.67.222.222
 
Name:    google.com
Addresses:  2607:f8b0:4008:807::200e
 216.58.219.110
 
 
Pinging google.com [216.58.219.110] with 32 bytes of data:
Reply from 216.58.219.110: bytes=32 time=50ms TTL=55
Reply from 216.58.219.110: bytes=32 time=47ms TTL=55
 
Ping statistics for 216.58.219.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 47ms, Maximum = 50ms, Average = 48ms
Server:  resolver1.opendns.com
Address:  208.67.222.222
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=74ms TTL=53
Reply from 98.138.253.109: bytes=32 time=56ms TTL=53
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 56ms, Maximum = 74ms, Average = 65ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...60 d8 19 8f a2 51 ......Broadcom 802.11n Network Adapter
 11...e8 9a 8f ea ec de ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.4     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    281
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6abd:2ce6:3892:3f57:fefb/128
                                    On-link
 12    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::2ce6:3892:3f57:fefb/128
                                    On-link
 12    281 fe80::8c5b:de39:e61e:1f8e/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/29/2015 00:49:02 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/29/2015 11:10:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 09:54:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/10/2015 07:39:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/10/2015 07:25:49 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/09/2015 08:24:01 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/09/2015 00:02:54 AM) (Source: Microsoft-Windows-RestartManager) (User: KM-PC)
Description: Application or service 'Windows Search' could not be shut down.
 
Error: (03/08/2015 09:07:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/04/2015 09:02:30 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/03/2015 04:50:05 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (03/29/2015 03:12:32 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
 
Error: (03/29/2015 00:46:01 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.
 
Error: (03/29/2015 11:57:48 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 4.5.2 for Windows 7 (KB2901983).
 
Error: (03/29/2015 11:04:05 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
 
Error: (03/29/2015 11:03:27 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.
 
Error: (03/13/2015 09:59:37 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
 
Error: (03/13/2015 09:59:15 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.
 
Error: (03/13/2015 09:59:07 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service failed to start due to the following error: 
%%1053
 
Error: (03/13/2015 09:59:07 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.
 
Error: (03/10/2015 07:25:19 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:17:08 AM on ‎3/‎9/‎2015 was unexpected.
 
 
Microsoft Office Sessions:
=========================
Error: (03/29/2015 00:49:02 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/29/2015 11:10:25 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 09:54:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/10/2015 07:39:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/10/2015 07:25:49 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/09/2015 08:24:01 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/09/2015 00:02:54 AM) (Source: Microsoft-Windows-RestartManager)(User: KM-PC)
Description: 1SearchIndexer.exeWindows Search0302621612640
 
Error: (03/08/2015 09:07:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/04/2015 09:02:30 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/03/2015 04:50:05 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
 
=========================== Installed Programs ============================
Acer Crystal Eye Webcam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Acer Crystal Eye Webcam (Version: 1.0.1904 - CyberLink Corp.) Hidden
Acer ePower Management (HKLM\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3007 - Acer Incorporated)
Acer eRecovery Management (HKLM\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3502 - Acer Incorporated)
Acer Games (HKLM\...\WildTangent acer Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Acer Registration (HKLM\...\Acer Registration) (Version: 1.04.3502 - Acer Incorporated)
Acer ScreenSaver (HKLM\...\Acer Screensaver) (Version: 1.1.0617.2011 - Acer Incorporated)
Acer Updater (HKLM\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Acer Incorporated)
Acer VCM (HKLM\...\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}) (Version: 4.05.3501 - Acer Incorporated)
Adobe AIR (HKLM\...\Adobe AIR) (Version: 17.0.0.124 - Adobe Systems Incorporated)
Adobe AIR (Version: 17.0.0.124 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader X MUI (HKLM\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (Version: 2.2.0.98 - WildTangent) Hidden
Avast Premier (HKLM\...\Avast) (Version: 10.0.2208 - AVAST Software)
Bejeweled 2 Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
ETDWare PS/2-X86 8.0.6.0_WHQL (HKLM\...\Elantech) (Version: 8.0.6.0 - ELAN Microelectronic Corp.)
FATE (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (Version: 2.2.0.95 - WildTangent) Hidden
Galerie de photos Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)
Identity Card (HKLM\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
Insaniquarium Deluxe (Version: 2.2.0.97 - WildTangent) Hidden
Intel® Control Center (HKLM\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.14.10.2230 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)
Jewel Match 3 (Version: 2.2.0.97 - WildTangent) Hidden
Jewel Quest Solitaire (Version: 2.2.0.95 - WildTangent) Hidden
Launch Manager (HKLM\...\LManager) (Version: 5.1.4 - Acer Inc.)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50401.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MyWinLocker 4 (Version: 4.0.14.25 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.15 - Egis Technology Inc.)
MyWinLocker Suite (Version: 4.0.14.15 - Egis Technology Inc.) Hidden
newsXpresso (HKLM\...\InstallShield_{613C0AC5-3A67-4B94-8B13-9176AD83F5BF}) (Version: 1.0.0.40 - esobi Inc.)
newsXpresso (Version: 1.0.0.40 - esobi Inc.) Hidden
NOOK for PC (HKLM\...\BN_DesktopReader) (Version: 2.5.4.7070 - Barnesandnoble.com)
Penguins! (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (Version: 2.2.0.97 - WildTangent) Hidden
Realtek Ethernet Controller Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.37.1229.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6307 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.78 - Realtek Semiconductor Corp.)
Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Skip-Bo - Castaway Caper (Version: 2.2.0.95 - WildTangent) Hidden
Slingo Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
Torchlight (Version: 2.2.0.97 - WildTangent) Hidden
Tradewinds Legends (Version: 2.2.0.95 - WildTangent) Hidden
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update Installer for WildTangent Games App (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.97 - WildTangent) Hidden
Wedding Dash (Version: 2.2.0.95 - WildTangent) Hidden
Welcome Center (HKLM\...\Acer Welcome Center) (Version: 1.02.3503 - Acer Incorporated)
WildTangent Games App (Acer Games) (Version: 4.0.5.14 - WildTangent) Hidden
Windows Live (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Zuma Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 80%
Total physical RAM: 1011.87 MB
Available physical RAM: 193.42 MB
Total Pagefile: 2035.87 MB
Available Pagefile: 743.33 MB
Total Virtual: 2047.88 MB
Available Virtual: 1949.62 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:284.99 GB) (Free:256.67 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\KM-PC
 
Administrator            Guest                    KM                       
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
02-03-2015 23:50:49 Windows Update
03-03-2015 21:54:09 Windows Update
05-03-2015 02:09:18 Windows Update
09-03-2015 02:34:29 Removed eBay Worldwide
09-03-2015 02:35:54 Removed Microsoft Office 2010
09-03-2015 02:53:06 Windows Live Essentials
09-03-2015 02:53:38 Removed Norton Online Backup
09-03-2015 03:11:08 Removed Skype™ 5.3
09-03-2015 03:30:15 Removed Times Reader
09-03-2015 05:01:44 Windows Live Essentials
09-03-2015 05:03:40 WLSetup
09-03-2015 05:18:51 Windows Update
11-03-2015 00:30:33 Windows Update
14-03-2015 03:39:43 Windows Update
14-03-2015 05:13:00 Windows Update
29-03-2015 16:34:03 Windows Update
29-03-2015 16:52:18 Windows Update
 
**** End of log ****


#3 JohnC_21

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Posted 29 March 2015 - 08:24 PM

Percentage of memory in use: 80% Total physical RAM: 1011.87 MB Available physical RAM: 193.42 MBit    You are already using most of your memory.

 

In the search box type msconfig. Click on the startup tab. Paste a screenshot in your next post. Also run Task Manager and post a sreenshot of your processes tab.

 

For starters I would recommend you uninstall the following.

 

Adobe AIR (HKLM\...\Adobe AIR) (Version: 17.0.0.124 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)   Out of date
Adobe Reader X MUI (HKLM\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated)  Use PDFxChange Viewer instead
Acer Games (HKLM\...\WildTangent acer Master Uninstall) (Version: 1.0.2.5 - WildTangent)
 
I think the new version of avast with NG if you have it enabled is too much for Windows 7 starter.


#4 kaye3

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Posted 29 March 2015 - 09:11 PM

Thank you so much for your reply! I have uninstalled the programs you recommended. Do you have any recommendations for an anti-virus program that would work better with 7 Starter? Would upgrading to Windows 7 Home Premium help with the performance issues?

 

For some reason, I am not able to paste my screenshots in this post. On the process tab, it is still showing 80% physical memory and there are 67 processes going.


Edited by kaye3, 29 March 2015 - 09:12 PM.


#5 JohnC_21

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Posted 29 March 2015 - 09:27 PM

The number of processes can get high if you have tabs open in Chrome as each tab is a separate process but 67 is quite high. For an antivirus on 7 starter take a look at Bitdefender Free. It is a install it and forget it AV  How many startup items do you have. You can post your image links using a image hosting service as shown here.

 

Some other programs I would uninstall. Did you install Windows Live Essentials?

 

Acer Registration (HKLM\...\Acer Registration) (Version: 1.04.3502 - Acer Incorporated)

Acer Updater (HKLM\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3500 - Acer Incorporated)
Acer VCM (HKLM\...\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}) (Version: 4.05.3501 - Acer Incorporated)
 
Windows 7 is not that great to begin with but here are some hints on speeding it up. If you have a spare USB flash drive, you can use that with ReadyBoost to help performance but please post your processes using an image hosting service, your startup items also using msconfig.
 
 

 

 






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