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Mysterious Windows 7 Ultimate SP1 Video Card Errors


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3 replies to this topic

#1 StayNoided12

StayNoided12

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Posted 28 March 2015 - 11:33 PM

Yesterday I checked Windows 7 for errors via the Windows Error Reporting mechanism and it came back with these errors. Should I be concerned? I so, how would I go about fixing them? They seem a bit mysterious and vague.

  Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150122-2028.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150122-2028-01.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150119-2342.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150119-2340.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150119-2340-01.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150119-2339.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150119-2335.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150119-1643.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150124-0118.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150124-0111.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150201-2152.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
 
   Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20150118-2244.dmp
sysdata.xml
WERInternalMetadata.xml
 View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.



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#2 hamluis

hamluis

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Posted 29 March 2015 - 01:22 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 StayNoided12

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Posted 30 March 2015 - 04:39 AM

Here you go sir.

MiniToolBox by Farbar  Version: 09-03-2015
Ran by BARICEVIC (administrator) on 29-03-2015 at 20:49:22
Running from "C:\Users\BARICEVIC\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/28/2015 07:37:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9594

Error: (03/28/2015 07:37:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9594

Error: (03/28/2015 07:37:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/28/2015 07:37:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8314

Error: (03/28/2015 07:37:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8314

Error: (03/28/2015 07:37:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/28/2015 07:37:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7316

Error: (03/28/2015 07:37:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7316

Error: (03/28/2015 07:37:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/28/2015 07:37:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6318


System errors:
=============
Error: (03/29/2015 07:27:06 PM) (Source: DCOM) (User: )
Description: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}

Error: (03/28/2015 06:48:06 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR16.

Error: (03/28/2015 06:48:06 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR16.

Error: (03/28/2015 06:48:05 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR16.

Error: (03/28/2015 06:48:01 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \...\DR15.

Error: (03/28/2015 06:48:01 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR15.

Error: (03/28/2015 06:48:00 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR15.

Error: (03/28/2015 06:48:00 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR15.

Error: (03/28/2015 06:37:37 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR14.

Error: (03/28/2015 06:37:36 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk6\DR14.


Microsoft Office Sessions:
=========================
Error: (03/28/2015 07:37:51 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9594

Error: (03/28/2015 07:37:51 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9594

Error: (03/28/2015 07:37:51 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/28/2015 07:37:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8314

Error: (03/28/2015 07:37:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8314

Error: (03/28/2015 07:37:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/28/2015 07:37:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7316

Error: (03/28/2015 07:37:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7316

Error: (03/28/2015 07:37:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/28/2015 07:37:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6318



=========================== Installed Programs ============================
7-Zip 9.22 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0922-000001000000}) (Version: 9.22.00.0 - Igor Pavlov)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
AMD Catalyst Control Center (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{3FAEEEBE-48F4-84C1-2B49-96AE73E67E3E}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)
BlueJ (HKLM-x32\...\{7D66971C-652B-4065-A6B1-B3EE313C254B}) (Version: 3.1.1 - BlueJ Team)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{77463C86-BB3A-426E-A6C2-06B4D28C250F}) (Version: 1.0.223 - Citrix)
Cool & Quiet (HKLM-x32\...\{1ADE1AA0-7F82-4BB1-B1BD-727DE438057B}) (Version:  - )
Epic Privacy Browser (HKCU\...\Epic) (Version: 40.0.2214.91 - Epic)
foobar2000 v1.3.6 (HKLM-x32\...\foobar2000) (Version: 1.3.6 - Peter Pawlowski)
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
H&R Block Deluxe + Efile + State 2014 (HKLM-x32\...\{BDA77C08-60A6-4AAB-B5A9-849ECF399A49}) (Version: 14.05.6401 - HRB Technology, LLC.)
HydraVision (x32 Version: 4.2.252.0 - Advanced Micro Devices, Inc.) Hidden
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
InfraRecorder 0.53 (x64 edition) (HKLM\...\{2C22EA92-CB30-4932-0053-000001000000}) (Version: 0.53.00.00 - Christian Kindahl)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java 7 Update 76 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417076FF}) (Version: 7.0.760 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Java SE Development Kit 7 Update 65 (HKLM-x32\...\{32A3A4F4-B792-11D6-A78A-00B0D0170650}) (Version: 1.7.0.650 - Oracle)
K-Lite Codec Pack 10.6.0 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.6.0 - )
LibreOffice 4.2.5.2 (HKLM-x32\...\{93AD8CBD-C32E-4318-90BB-A294BE2D712C}) (Version: 4.2.5.2 - The Document Foundation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (x32 Version: 13.09.3001 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 36.0.4 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.4 (x86 en-US)) (Version: 36.0.4 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
PCSX2 - Playstation 2 Emulator (HKLM-x32\...\pcsx2-r5875) (Version:  - )
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Skype™ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 0.9.11.27.g2b1a638c - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Transmission-Qt (HKLM\...\Transmission-Qt) (Version: 2.84 - Transmission)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 8062.49 MB
Available physical RAM: 6393.13 MB
Total Pagefile: 16123.17 MB
Available Pagefile: 13942.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3985.31 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:232.78 GB) (Free:75.42 GB) NTFS

========================= Users: ========================================

User accounts for \\BARICEVIC-PC

Administrator            Anna                     BARICEVIC                
BARICEVIC_2              Guest                    Larry                    


**** End of log ****
 

http://speccy.piriform.com/results/de6xe8armQNlbckvXCYDswf



#4 hamluis

hamluis

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Posted 30 March 2015 - 11:09 AM

My guess (nothing more than that) is that your flash drive is responsible for the noted hard drive controller errors above.

 

The only other noteworthy errors reflected above...all relate to Bonjour, which, IMO, is a source of pain to many users.

 

There is not a single error noted in the MTB...which relates to video card/chip issues.

 

Let's try this.

 

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

 

Double-click BlueScreenView.exe file.

 

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

 

Save the report as BSOD.txt.

 

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

 

Louis






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