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BSOD Hardware Failure help


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9 replies to this topic

#1 CompNeedHelp

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Posted 28 March 2015 - 02:24 PM

My friends computer has been getting BSOD lately

Can someone tell me the cause of this?

http://puu.sh/gTmBV/0bc40ea8d9.JPG

 

Computer Specs:

RAM- 4 GB

CPU- Intel Pentium G3258

Motherboard- Z97 MSI PC Mate


Edited by hamluis, 31 March 2015 - 12:48 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 Allan

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Posted 28 March 2015 - 04:44 PM

download BlueScreenView:

http://www.nirsoft.net/utils/blue_screen_view.html

unzip downloaded file and double click on BlueScreenView.exe to run the program.

when scanning is done, go to EDIT - Select All

Go to FILE - SAVE Selected Items, and save the report as BSOD.txt

Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply



#3 CompNeedHelp

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Posted 28 March 2015 - 08:03 PM

==================================================
Dump File         : 032915-24960-01.dmp
Crash Time        : 3/29/2015 3:00:56 PM
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : fffffa7f`d11858d7
Parameter 2       : 00000000`00000005
Parameter 3       : 00000000`00000001
Parameter 4       : fffff880`04a6aea9
Caused By Driver  : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+207ea9
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\032915-24960-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 307,768
Dump File Time    : 3/29/2015 3:02:09 PM
==================================================


#4 Allan

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Posted 29 March 2015 - 08:05 AM

Just the one bsod? If so, don't worry about it.

 

The error is related to your display adapter. If you just updated the driver, roll it back. If not, go to the nvidia site and download the latest driver for your card. Uninstall the current driver and install the new one.



#5 CompNeedHelp

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Posted 29 March 2015 - 12:40 PM

There have been multiple BSODs.

I've updated the NVIDIA drivers and I am now getting a different BSOD error message

 

==================================================
Dump File         : 033015-16629-01.dmp
Crash Time        : 3/30/2015 12:26:32 AM
Bug Check String  : MACHINE_CHECK_EXCEPTION
Bug Check Code    : 0x0000009c
Parameter 1       : 00000000`00000000
Parameter 2       : fffff800`04887bb0
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12818
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\033015-16629-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 309,368
Dump File Time    : 3/30/2015 1:27:46 PM
==================================================
 
I just got another one
 
==================================================
Dump File         : 033015-16068-01.dmp
Crash Time        : 3/30/2015 1:43:56 PM
Bug Check String  : 
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`0464c038
Parameter 3       : 00000000`bf800000
Parameter 4       : 00000000`00000124
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\033015-16068-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 319,904
Dump File Time    : 3/30/2015 1:50:22 PM
==================================================

Edited by CompNeedHelp, 29 March 2015 - 12:52 PM.


#6 kung

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Posted 29 March 2015 - 01:24 PM

Boot with the recovery cd in the Recovery console & and click Command prompt.
66b9e3c2-bb67-47bf-802c-b753b54bcc19_48.

Type then:

 

  • chkdsk /f /r
  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /rebuildbcd


Reboot your computer


 

 



#7 Allan

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Posted 29 March 2015 - 01:36 PM

Please see this: http://support.microsoft.com/en-us/kb/329284

 

It appears one or more hardware components is failing. Based on the first error I'd start with the display adapter. If it's not that it could be anything from ram to the hd, the cpu, etc.



#8 CompNeedHelp

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Posted 29 March 2015 - 05:28 PM

-snip-

 

What exactly does this do?



#9 CompNeedHelp

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Posted 30 March 2015 - 10:27 PM

Bump



#10 Allan

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Posted 31 March 2015 - 07:11 AM

Please see this: http://support.microsoft.com/en-us/kb/329284

 

It appears one or more hardware components is failing. Based on the first error I'd start with the display adapter. If it's not that it could be anything from ram to the hd, the cpu, etc.






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