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There's slow and then there's slooooooooooooww....


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44 replies to this topic

#1 KC13

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Posted 28 March 2015 - 12:22 PM

Hello,

 

I have a HP laptop model dv9010ca. I am using Windows 7 Ultimate and the system has 2GB memory. In the last two months, it has become ridiculously slow. I have run every anti-virus and anti malware programs there are to no avail. 4-5 reboots seems to "resolve" some of the speed problems.

 

Most programs start alright with the exception of Firefox and Thunderbird. These can sometimes take up to several minutes to initialize. I am at a total loss as to what to try next.

 

Ken

 

EDIT: While trying to post this, Firefox minimized twice and several times I got the "not responding" message.....


Edited by KC13, 28 March 2015 - 12:31 PM.


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#2 Broni

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Posted 28 March 2015 - 07:35 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 KC13

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Posted 29 March 2015 - 10:24 AM

 Results of screen317's Security Check version 0.99.99 

Windows 7 Service Pack 1 x64 (UAC is disabled!) 

Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled! 

avast! Antivirus  

Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:`````````

SpywareBlaster 5.0   

Spybot - Search & Destroy

Toolbar Cleaner   

Java 8 Update 40 

Adobe Flash Player 17.0.0.134 

Adobe Reader XI 

Mozilla Firefox (36.0.4)

Mozilla Thunderbird (31.5.0)

````````Process Check: objlist.exe by Laurent```````` 

AVAST Software Avast AvastSvc.exe 

AVAST Software Avast avastui.exe 

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 2%

````````````````````End of Log``````````````````````



#4 KC13

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Posted 29 March 2015 - 10:26 AM

Farbar Service Scanner Version: 17-01-2015

Ran by KC13 (administrator) on 29-03-2015 at 11:18:44

Running from "C:\Users\KC13\Desktop"

Microsoft Windows 7 Ultimate  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

System Restore:

============

System Restore Policy:

========================

 

Action Center:

============

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

Other Services:

==============

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

**** End of log ****



#5 KC13

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Posted 29 March 2015 - 10:33 AM

MiniToolBox by Farbar  Version: 09-03-2015

Ran by KC13 (administrator) on 29-03-2015 at 11:20:22

Running from "C:\Users\KC13\Desktop"

Microsoft Windows 7 Ultimate  Service Pack 1 (X64)

Model: HP Pavilion dv9000 (EZ462UA#ABL) Manufacturer: Hewlett-Packard

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

ProxyServer: localhost:8080

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

 

 

127.0.0.1       localhost

 

========================= IP Configuration: ================================

 

Broadcom 802.11b/g WLAN = Wireless Network Connection (Connected)

NVIDIA nForce Networking Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

popd

# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : dv9010ca

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Broadcast

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : home

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 00-14-A5-F2-26-A6

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : home

   Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN

   Physical Address. . . . . . . . . : 00-14-A5-F2-26-A6

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::6834:720c:5f61:6943%12(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.2.139(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Sunday, March 29, 2015 11:01:37 AM

   Lease Expires . . . . . . . . . . : Wednesday, April 01, 2015 11:01:36 AM

   Default Gateway . . . . . . . . . : 192.168.2.1

   DHCP Server . . . . . . . . . . . : 192.168.2.1

   DHCPv6 IAID . . . . . . . . . . . : 218109093

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-1A-88-B7-00-16-36-E7-34-40

   DNS Servers . . . . . . . . . . . : 192.168.2.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : home

   Description . . . . . . . . . . . : NVIDIA nForce Networking Controller

   Physical Address. . . . . . . . . : 00-16-36-E7-34-40

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.home:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Reusable ISATAP Interface {38FFAA9A-CD4D-4C6C-897E-F9019CBA0990}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : home

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  mynetwork

Address:  192.168.2.1

 

Name:    google.com

Addresses:  2607:f8b0:400b:807::1004

   173.194.43.102

   173.194.43.100

   173.194.43.104

   173.194.43.99

   173.194.43.105

   173.194.43.98

   173.194.43.101

   173.194.43.110

   173.194.43.97

   173.194.43.103

   173.194.43.96

 

Pinging google.com [173.194.43.96] with 32 bytes of data:

Reply from 173.194.43.96: bytes=32 time=77ms TTL=52

Reply from 173.194.43.96: bytes=32 time=18ms TTL=52

Ping statistics for 173.194.43.96:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 18ms, Maximum = 77ms, Average = 47ms

Server:  mynetwork

Address:  192.168.2.1

 

Name:    yahoo.com

Addresses:  98.139.183.24

   206.190.36.45

   98.138.253.109

 

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=179ms TTL=49

Reply from 98.138.253.109: bytes=32 time=80ms TTL=49

 

Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 80ms, Maximum = 179ms, Average = 129ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

14...00 14 a5 f2 26 a6 ......Microsoft Virtual WiFi Miniport Adapter

12...00 14 a5 f2 26 a6 ......Broadcom 802.11b/g WLAN

11...00 16 36 e7 34 40 ......NVIDIA nForce Networking Controller

  1...........................Software Loopback Interface 1

19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

27...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.2.1    192.168.2.139     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.2.0    255.255.255.0         On-link     192.168.2.139    281

    192.168.2.139  255.255.255.255         On-link     192.168.2.139    281

    192.168.2.255  255.255.255.255         On-link     192.168.2.139    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link     192.168.2.139    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link     192.168.2.139    281

===========================================================================

Persistent Routes:

  None

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

12    281 fe80::/64                On-link

12    281 fe80::6834:720c:5f61:6943/128

                                    On-link

  1    306 ff00::/8                 On-link

12    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:

==================

Error: (03/19/2015 09:48:25 AM) (Source: Application Error) (User: )

Description: Faulting application name: mmc.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc808

Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a

Exception code: 0x00000000

Fault offset: 0x000000000000940d

Faulting process id: 0xc38

Faulting application start time: 0xmmc.exe0

Faulting application path: mmc.exe1

Faulting module path: mmc.exe2

Report Id: mmc.exe3

 

System errors:

=============

Error: (03/28/2015 01:11:32 PM) (Source: DCOM) (User: )

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

 

Error: (03/28/2015 00:43:10 PM) (Source: Service Control Manager) (User: )

Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (03/27/2015 07:31:49 PM) (Source: DCOM) (User: )

Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

 

Error: (03/27/2015 11:30:04 AM) (Source: DCOM) (User: )

Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}

Error: (03/27/2015 11:06:35 AM) (Source: Service Control Manager) (User: )

Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

 

Error: (03/26/2015 07:20:21 PM) (Source: Service Control Manager) (User: )

Description: The hpqwmiex service failed to start due to the following error:

%%1053

 

Error: (03/26/2015 07:20:21 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the hpqwmiex service to connect.

Error: (03/26/2015 07:20:22 PM) (Source: DCOM) (User: )

Description: 1053hpqwmiex{F5539356-2F02-40D4-999E-FA61F45FE12E}

 

Error: (03/26/2015 07:18:23 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 7:17:09 PM on ‎3/‎26/‎2015 was unexpected.

Error: (03/26/2015 01:52:47 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 1:45:00 PM on ‎3/‎26/‎2015 was unexpected.

 

Microsoft Office Sessions:

=========================

 

CodeIntegrity Errors:

===================================

  Date: 2014-11-20 09:43:33.801

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-20 09:43:33.661

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-11-20 09:39:13.617

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-20 09:39:13.524

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-11-19 11:18:26.658

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-19 11:18:26.549

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-11-19 10:39:35.425

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-19 10:39:35.316

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-11-18 12:50:04.148

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-18 12:50:04.038

  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\SysWOW64\drivers\PMEMNT.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

 

=========================== Installed Programs ============================

Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.134 - Adobe Systems Incorporated)

Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)

Adobe PageMaker 7.0 (HKLM-x32\...\Adobe PageMaker 7.0) (Version: 7.0.2 - Adobe Systems, Inc.)

Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)

Amiga Forever (HKLM-x32\...\{3C657235-E81F-4731-B50D-CD0DCB70DDBB}) (Version: 2013.0.1 - Cloanto)

AntiLogger (HKLM-x32\...\AntiLogger) (Version:  - Zemana Ltd.)

AntiLogger (x32 Version: 1.9.3.527 - Zemana Ltd.) Hidden

Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2214 - AVAST Software)

Beyond Compare Version 2.5 (HKLM-x32\...\BC2_is1) (Version:  - Scooter Software)

Classic Menu 4.x for Office 2007 (HKLM-x32\...\{409ECFF1-9CC7-43A8-B28A-B7F0B7CB04D1}_is1) (Version:  - Addintools)

Conexant HD Audio (HKLM\...\CNXT_HDAUDIO) (Version:  - )

CPUID CPU-Z 1.72 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )

CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.1312.54 - CyberLink Corp.)

CyberLink PowerDVD 12 (x32 Version: 12.0.1312.54 - CyberLink Corp.) Hidden

EverQuest (HKCU\...\SOE-EverQuest) (Version:  - Sony Online Entertainment)

Glary Utilities 5.21 (HKLM-x32\...\Glary Utilities 5) (Version: 5.21.0.40 - Glarysoft Ltd)

HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version:  - )

HP Quick Launch Buttons (HKLM-x32\...\{34D2AB40-150D-475D-AE32-BD23FB5EE355}) (Version: 6.50.14.1 - Hewlett-Packard Company)

ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)

Java 8 Update 40 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418040F0}) (Version: 8.0.400 - Oracle Corporation)

Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)

Java Auto Updater (x32 Version: 2.8.40.26 - Oracle Corporation) Hidden

Legends of Norrath (HKCU\...\SOE-Legends of Norrath) (Version:  - Sony Online Entertainment)

Lotus NotesSQL 3.01 driver (HKLM-x32\...\{113EECD6-9A04-11D4-811D-00805F923B86}) (Version:  - )

Lotus SmartSuite - English (HKLM-x32\...\{536D6172-7453-7569-7465-392E38300409}) (Version: 9.8.0 - Lotus Development Corporation)

Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)

Mappie 1.5.8 (HKLM-x32\...\Mappie) (Version: 1.5.8 - R&M Systems)

Microsoft .NET Framework 4.5.2 (ARA) (Version: 4.5.51209 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.2 (FIN) (Version: 4.5.51209 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft .NET Framework 4.5.2 (RUS) (Version: 4.5.51209 - ?????????? ??????????) Hidden

Microsoft .NET Framework 4.5.2 (suomi) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1035) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.2 (???????) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1049) (Version: 4.5.51209 - ?????????? ??????????)

Microsoft .NET Framework 4.5.2 (???????) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1025) (Version: 4.5.51209 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)

Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Professional Plus 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)

Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft XML Parser (x32 Version: 8.70.1104.04 - Microsoft Corporation) Hidden

Mozilla Firefox 36.0.4 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.4 (x86 en-US)) (Version: 36.0.4 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)

Mozilla Thunderbird 31.5.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 31.5.0 (x86 en-US)) (Version: 31.5.0 - Mozilla)

MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)

MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)

Nero 2015 (HKLM-x32\...\{763EF8DC-4CC0-47CA-BE1C-BDE731462250}) (Version: 16.0.02900 - Nero AG)

Nero Audio Pack 1 (x32 Version: 11.0.11500.110.0 - Nero AG) Hidden

Nero Blu-ray Player (x32 Version: 12.1.20081 - Nero AG) Hidden

Nero Burning Core (x32 Version: 16.0.11000 - Nero AG) Hidden

Nero Burning ROM (x32 Version: 16.0.11000 - Nero AG) Hidden

Nero ControlCenter (x32 Version: 11.2.0008 - Nero AG) Hidden

Nero Core Components (x32 Version: 11.4.0013 - Nero AG) Hidden

Nero Device Updates (x32 Version: 15.0.1002 - Nero AG) Hidden

Nero Device Updates (x32 Version: 16.0.2000 - Nero AG) Hidden

Nero Disc Menus Basic (x32 Version: 16.0.10002 - Nero AG) Hidden

Nero Disc to Device (x32 Version: 16.0.1007 - Nero AG) Hidden

Nero Effects Basic (x32 Version: 16.0.10002 - Nero AG) Hidden

Nero Express (x32 Version: 16.0.11000 - Nero AG) Hidden

Nero Info (HKLM-x32\...\{B791E0AB-87A9-41A4-8D98-D13C2E37D928}) (Version: 16.0.1003 - Nero AG)

Nero Kwik Themes Basic (x32 Version: 16.0.10002 - Nero AG) Hidden

Nero Launcher (x32 Version: 16.0.9000 - Nero AG) Hidden

Nero MediaHome (x32 Version: 1.26.7400 - Nero AG) Hidden

Nero PiP Effects Basic (x32 Version: 16.0.10002 - Nero AG) Hidden

Nero Recode (x32 Version: 16.0.7000 - Nero AG) Hidden

Nero RescueAgent (x32 Version: 16.0.3000 - Nero AG) Hidden

Nero SharedVideoCodecs (x32 Version: 1.0.16006 - Nero AG) Hidden

Nero Update (x32 Version: 11.0.13600.45.0 - Nero AG) Hidden

Nero Video (x32 Version: 16.0.4000 - Nero AG) Hidden

neroxml (x32 Version: 1.0.0 - Nero AG) Hidden

Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.5 - Notepad++ Team)

NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version:  - NVIDIA Corporation)

Pelles C Add-In SDK (HKLM-x32\...\PellesCAddIn) (Version: 8.00 - Pelle Orinius)

Pelles C for Windows (HKLM-x32\...\PellesC) (Version: 8.00 - Pelle Orinius)

Prerequisite installer (x32 Version: 16.0.0000 - Nero AG) Hidden

PSPad editor (HKLM-x32\...\PSPad editor_is1) (Version: 4.5.7.2450 - Jan Fiala)

QLBCASL (x32 Version: 6.40.17.2 - Hewlett-Packard) Hidden

Quark Update (HKLM-x32\...\{82154114-943B-4A6F-9B20-073C9573E93E}) (Version: 1.0.0.0 - Quark, Inc.)

QuarkXPress (HKLM-x32\...\{706EA4A8-97B5-4C29-A0F3-0B38C666F0C4}) (Version: 8.50.1.0 - Quark Inc.)

Registry Repair 5.0.1.66 (HKLM-x32\...\Registry Repair) (Version: 5.0.1.66 - Glarysoft Ltd)

Software Director (HKLM-x32\...\Cloanto Software Director) (Version: 3.8.14.0 - Cloanto Corporation)

Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)

Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)

SpywareBlaster 5.0 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.0.0 - BrightFort LLC)

SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.0.7.0 - Synaptics)

Theme Resource Changer X64 v1.0 (HKLM\...\Theme Resource Changer X64 v1.0) (Version:  - Bad Ass Apps)

Toolbar Cleaner (HKLM-x32\...\Toolbar Cleaner) (Version:  - Visicom Media Inc.)

Tweaking.com - Hardware Identify (HKLM-x32\...\Tweaking.com - Hardware Identify) (Version: 1.5.0 - Tweaking.com)

Tweaking.com - Simple System Tweaker (HKLM-x32\...\Tweaking.com - Simple System Tweaker) (Version: 2.0.0 - Tweaking.com)

Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.11.2 - Tweaking.com)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2920794) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{BB006B39-9FD7-4DD5-942E-CDF1BBD718DB}) (Version:  - Microsoft)

Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)

Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)

Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2956104) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{A8AEAD3C-C39C-47DA-A9B3-7F8C895B9E6A}) (Version:  - Microsoft)

Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)

Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)

Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)

Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)

UxStyle Core Beta (HKLM\...\{8E363055-15E5-4D8A-9C69-A0A9DE9A3337}) (Version: 0.2.1.1 - The Within Network, LLC)

VCRedistSetup (x32 Version: 1.0.0 - Nero AG) Hidden

Visual dBASE 7.5 (HKLM-x32\...\Visual dBASE 7.5) (Version:  - )

WinRAR 4.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.11.0 - win.rar GmbH)

WinZip 18.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240E1}) (Version: 18.0.11023 - WinZip Computing, S.L. )

========================= Devices: ================================

Name: HDAUDIO Soft Data Fax Modem with SmartCP

Description: HDAUDIO Soft Data Fax Modem with SmartCP

Class Guid: {4d36e96d-e325-11ce-bfc1-08002be10318}

Manufacturer: CXT

Service: Modem

Device ID: HDAUDIO\FUNC_02&VEN_14F1&DEV_5045&SUBSYS_103C30B7&REV_1001\4&1FC54547&0&0002

Problem: : This device is disabled. (Code 22)

Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

 

========================= Memory info: ===================================

Percentage of memory in use: 44%

Total physical RAM: 1918.61 MB

Available physical RAM: 1065.04 MB

Total Pagefile: 4990.61 MB

Available Pagefile: 3732.94 MB

Total Virtual: 4095.88 MB

Available Virtual: 3974.29 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:149.05 GB) (Free:78.34 GB) NTFS

========================= Users: ========================================

User accounts for \\DV9010CA

Administrator            Guest                    KC13                    

========================= Restore Points ==================================

11-03-2015 20:31:39 Windows Update

13-03-2015 16:09:44 Removed Java 8 Update 25

13-03-2015 16:14:20 Removed Java 8 Update 25

13-03-2015 16:28:44 Removed Java 8 Update 25 (64-bit)

15-03-2015 20:00:33 Malwarebytes Anti-Rootkit Restore Point

15-03-2015 20:43:58 Windows Modules Installer

 

**** End of log ****



#6 KC13

KC13
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Posted 29 March 2015 - 11:03 AM

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Update, 3/29/2015 11:34:54 AM, SYSTEM, DV9010CA, Manual, Malware Database, 2015.3.28.4, 2015.3.29.6,

Scan, 3/29/2015 11:53:22 AM, SYSTEM, DV9010CA, Manual, Start:3/29/2015 11:35:14 AM, Duration:17 min 33 sec, Threat Scan, Completed, 0 Malware Detections, 19 Non-Malware Detections,

(end)



#7 KC13

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Posted 29 March 2015 - 11:26 AM

Malwarebytes Anti-Rootkit BETA 1.09.1.1004

www.malwarebytes.org

Database version:

  main:    v2015.03.29.06

  rootkit: v2015.03.26.01

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.17041

KC13 :: DV9010CA [administrator]

3/29/2015 12:07:45 PM

mbar-log-2015-03-29 (12-07-45).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 363410

Time elapsed: 16 minute(s), 59 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)



#8 KC13

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Posted 29 March 2015 - 11:27 AM

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.09.1.1004

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17041

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 1.808000 GHz

Memory total: 2011807744, free: 1161900032

 

Downloaded database version: v2015.03.29.06

Downloaded database version: v2015.03.26.01

Downloaded database version: v2015.03.09.01

=======================================

Initializing...

------------ Kernel report ------------

     03/29/2015 12:07:21

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_AuthenticAMD.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\System32\drivers\gdwbtl.sys

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\DRIVERS\compbatt.sys

\SystemRoot\system32\DRIVERS\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\system32\drivers\pciide.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\nvstor.sys

\SystemRoot\system32\drivers\storport.sys

\SystemRoot\system32\DRIVERS\nvstor64.sys

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\Drivers\fsbts.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\System32\drivers\BootDefragDriver.sys

\SystemRoot\System32\Drivers\aswVmm.sys

\SystemRoot\System32\Drivers\aswRvrt.sys

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\system32\drivers\aswSnx.sys

\SystemRoot\system32\drivers\aswSP.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\drivers\aswRdr2.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\tmcomm.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\??\C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS

\??\C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\??\C:\Windows\System32\drivers\GUBootStartup.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\??\C:\Windows\system32\drivers\AntiLog64.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\amdk8.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\cpqbttn.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\wmiacpi.sys

\SystemRoot\system32\DRIVERS\bcmwl664.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\nvlddmkm.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\nvsmu.sys

\SystemRoot\system32\DRIVERS\usbohci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\1394ohci.sys

\SystemRoot\system32\DRIVERS\sdbus.sys

\SystemRoot\system32\DRIVERS\rimmpx64.sys

\SystemRoot\system32\DRIVERS\rimspx64.sys

\SystemRoot\system32\DRIVERS\rixdpx64.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\nvmfdx64.sys

\SystemRoot\system32\DRIVERS\i8042prt.sys

\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys

\SystemRoot\system32\drivers\kbdclass.sys

\SystemRoot\system32\DRIVERS\SynTP.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\CHDRT64.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_diskdump.sys

\SystemRoot\System32\Drivers\dump_nvstor64.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\drivers\aswMonFlt.sys

\??\C:\Windows\system32\drivers\uxpatch.sys

\SystemRoot\system32\drivers\aswStm.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\aswHwid.sys

\SystemRoot\system32\DRIVERS\mdmxsdk.sys

\??\C:\Program Files (x86)\CyberLink\PowerDVD12\Kernel\DMP\CLHNServer\ntk_PowerDVD12_64.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\system32\DRIVERS\xaudio64.sys

\??\C:\Program Files (x86)\CyberLink\PowerDVD12\Common\NavFilter\000.fcl

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

----------- End -----------

Done!

 

Scan started

Database versions:

  main:    v2015.03.29.06

  rootkit: v2015.03.26.01

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa80023a73d0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa80023a8040, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa80023a73d0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa80021401f0, DeviceName: Unknown, DriverName: \Driver\ACPI\

DevicePointer: 0xfffffa80021408b0, DeviceName: \Device\00000079\, DriverName: \Driver\nvstor64\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

This is a System drive

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 282D282D

Partition information:

    Partition 0 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 63  Numsec = 312578048

    Partition file system is NTFS

    Partition is bootable

    Partition 1 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

Disk Size: 160041885696 bytes

Sector size: 512 bytes

 

Done!

Scan finished

=======================================

 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removal finished



#9 KC13

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Posted 29 March 2015 - 11:31 AM

Rkill 2.7.0 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2015 BleepingComputer.com

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 03/29/2015 12:27:40 PM in x64 mode.

Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity:

 

* Windows Defender (WinDefend) is not Running.

   Startup Type set to: Manual

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 03/29/2015 12:31:06 PM

Execution time: 0 hours(s), 3 minute(s), and 25 seconds(s)



#10 Broni

Broni

    The Coolest BC Computer


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Posted 29 March 2015 - 12:32 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#11 KC13

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Posted 29 March 2015 - 01:51 PM

Temp File Cleaner BSOD'd on the first run. It took two reboots before the laptop booted normally. TFC ran successfully after reboot.


# AdwCleaner v4.113 - Logfile created 29/03/2015 at 14:47:06

# Updated 22/03/2015 by Xplode

# Database : 2015-03-28.1 [Server]

# Operating system : Windows 7 Ultimate Service Pack 1 (x64)

# Username : KC13 - DV9010CA

# Running from : C:\Users\KC13\Desktop\adwcleaner_4.113.exe

# Option : Cleaning

 

***** [ Services ] *****

 

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Toolbar Cleaner

Folder Deleted : C:\Program Files (x86)\Toolbar Cleaner

[x] Not Deleted : C:\Users\KC13\EQ

Folder Deleted : C:\Users\KC13\AppData\Local\eSupport.com

Folder Deleted : C:\Users\KC13\AppData\Local\globalUpdate

Folder Deleted : C:\Users\KC13\AppData\Local\PackageAware

Folder Deleted : C:\Users\KC13\AppData\Local\BrowserHelper

Folder Deleted : C:\Users\KC13\AppData\Roaming\Pro PC Cleaner

Folder Deleted : C:\Users\KC13\AppData\Roaming\Opera Software\Opera Stable\Extensions\kfgaibfbmkjgmimhbbaikfnpkkjkpoan

File Deleted : C:\Users\KC13\AppData\Roaming\Mozilla\Firefox\Profiles\baax4zsx.default\invalidprefs.js

 

***** [ Scheduled tasks ] *****

 

***** [ Shortcuts ] *****

 

***** [ Registry ] *****

 

Key Deleted : HKCU\Software\eSupport.com

Key Deleted : HKLM\SOFTWARE\systweak

Key Deleted : HKLM\SOFTWARE\Toolbar Cleaner

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Toolbar Cleaner

Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - localhost:8080

 

***** [ Web browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17041

 

-\\ Mozilla Firefox v36.0.4 (x86 en-US)

 

-\\ Opera v0.0.0.0

 

*************************

AdwCleaner[R0].txt - [1821 bytes] - [29/03/2015 14:42:25]

AdwCleaner[S0].txt - [1733 bytes] - [29/03/2015 14:47:06]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1792  bytes] ##########


Edited by KC13, 29 March 2015 - 05:10 PM.


#12 KC13

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Posted 29 March 2015 - 02:31 PM

LOL, in your instructions above, you should change the instructions for Junkware Removal Tool to read "Please have EXTREME patience"!! I only have a 160GB drive, can't imagine it on a 1TB drive!!

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.4.7 (03.28.2015:1)

OS: Windows 7 Ultimate x64

Ran by KC13 on Sun 03/29/2015 at 14:53:18.64

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

~~~ Services

 

 

~~~ Registry Values

 

 

~~~ Registry Keys

 

 

~~~ Files

 

Successfully deleted: [File] C:\Windows\prefetch\TOOLBARCLEANER.EXE-D544C5D6.pf

Successfully deleted: [File] "C:\Windows\wininit.ini"

 

~~~ Folders

 

~~~ FireFox

Successfully deleted the following from C:\Users\KC13\AppData\Roaming\mozilla\firefox\profiles\baax4zsx.default\prefs.js

user_pref("services.sync.client.name", "KC13's Firefox on dv9010ca");

Emptied folder: C:\Users\KC13\AppData\Roaming\mozilla\firefox\profiles\baax4zsx.default\minidumps [120 files]

 

 

~~~ Event Viewer Logs were cleared

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Sun 03/29/2015 at 15:26:35.85

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#13 KC13

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Posted 29 March 2015 - 04:18 PM

2015-03-29 19:36:39.875 Sophos Virus Removal Tool version 2.5.4

2015-03-29 19:36:39.875 Copyright © 2009-2014 Sophos Limited. All rights reserved.

2015-03-29 19:36:39.875 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

2015-03-29 19:36:39.875 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x100 PT=0x1 WOW64

2015-03-29 19:36:39.875 Checking for updates...

2015-03-29 19:36:47.066 Update progress: proxy server not available

2015-03-29 19:37:21.522 Option all = no

2015-03-29 19:37:21.522 Option recurse = yes

2015-03-29 19:37:21.522 Option archive = no

2015-03-29 19:37:21.522 Option service = yes

2015-03-29 19:37:21.522 Option confirm = yes

2015-03-29 19:37:21.522 Option sxl = yes

2015-03-29 19:37:21.522 Option max-data-age = 35

2015-03-29 19:37:21.522 Option EnableSafeClean = yes

2015-03-29 19:37:23.020 Option vdl-logging = yes

2015-03-29 19:37:23.020 Customer ID: 094260ca9b3af99f9d4a3909fc47a743

2015-03-29 19:37:23.020 Machine ID: e244a649aaaa47ebbdc8b4ad159e3979

2015-03-29 19:37:23.051 Component SVRTcli.exe version 2.5.4

2015-03-29 19:37:23.051 Component control.dll version 2.5.4

2015-03-29 19:37:23.051 Component SVRTservice.exe version 2.5.4

2015-03-29 19:37:23.051 Component engine\osdp.dll version 1.44.1.2183

2015-03-29 19:37:23.051 Component engine\veex.dll version 3.58.3.2183

2015-03-29 19:37:23.051 Component engine\savi.dll version 8.1.5.2183

2015-03-29 19:37:23.067 Component rkdisk.dll version 1.5.30.0

2015-03-29 19:37:23.082 Version info: Product version 2.5.4

2015-03-29 19:37:23.082 Version info: Detection engine 3.58.3

2015-03-29 19:37:23.082 Version info: Detection data 5.11

2015-03-29 19:37:23.082 Version info: Build date 2/3/2015

2015-03-29 19:37:23.082 Version info: Data files added 488

2015-03-29 19:37:23.082 Version info: Last successful update (not yet updated)

2015-03-29 19:37:43.799 Downloading updates...

2015-03-29 19:37:43.815 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0

2015-03-29 19:37:43.815 Update progress: [I49502] Found supplement SAVIW32 LATEST

2015-03-29 19:37:43.815 Update progress: [I49502] Found supplement IDE512 LATEST

2015-03-29 19:37:43.815 Update progress: [I49502] Found supplement IDE513 LATEST

2015-03-29 19:37:43.815 Update progress: [I49502] Found supplement IDE514 LATEST

2015-03-29 19:37:43.815 Update progress: [I49502] Found supplement IDE515 LATEST

2015-03-29 19:37:43.815 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1

2015-03-29 19:37:43.815 Update progress: [I19463] Syncing product SAVIW32 51

2015-03-29 19:37:57.028 Update progress: [I19463] Syncing product IDE512 166

2015-03-29 19:37:58.993 Installing updates...

2015-03-29 19:38:00.226 Error level 1

2015-03-29 19:38:01.240 Update progress: [I19463] Syncing product IDE513 171

2015-03-29 19:38:01.240 Update progress: [I19463] Syncing product IDE514 156

2015-03-29 19:38:01.240 Update progress: [I19463] Syncing product IDE515 1

2015-03-29 19:38:34.577 Update successful

2015-03-29 19:38:59.443 Option all = no

2015-03-29 19:38:59.443 Option recurse = yes

2015-03-29 19:38:59.443 Option archive = no

2015-03-29 19:38:59.443 Option service = yes

2015-03-29 19:38:59.443 Option confirm = yes

2015-03-29 19:38:59.443 Option sxl = yes

2015-03-29 19:38:59.443 Option max-data-age = 35

2015-03-29 19:38:59.443 Option EnableSafeClean = yes

2015-03-29 19:39:00.130 Option vdl-logging = yes

2015-03-29 19:39:00.145 Customer ID: 094260ca9b3af99f9d4a3909fc47a743

2015-03-29 19:39:00.145 Machine ID: e244a649aaaa47ebbdc8b4ad159e3979

2015-03-29 19:39:00.145 Component SVRTcli.exe version 2.5.4

2015-03-29 19:39:00.145 Component control.dll version 2.5.4

2015-03-29 19:39:00.145 Component SVRTservice.exe version 2.5.4

2015-03-29 19:39:00.145 Component engine\osdp.dll version 1.44.1.2183

2015-03-29 19:39:00.145 Component engine\veex.dll version 3.58.3.2183

2015-03-29 19:39:00.145 Component engine\savi.dll version 8.1.5.2183

2015-03-29 19:39:00.145 Component rkdisk.dll version 1.5.30.0

2015-03-29 19:39:00.145 Version info: Product version 2.5.4

2015-03-29 19:39:00.145 Version info: Detection engine 3.58.3

2015-03-29 19:39:00.145 Version info: Detection data 5.11G

2015-03-29 19:39:00.145 Version info: Build date 2/3/2015

2015-03-29 19:39:00.145 Version info: Data files added 488

2015-03-29 19:39:00.145 Version info: Last successful update 3/29/2015 3:38:34 PM

2015-03-29 19:52:20.489 Could not open C:\Boot\BCD

2015-03-29 20:09:03.819 Could not open C:\System Volume Information\{2bbb5947-d644-11e4-a076-001636e73440}{3808876b-c176-4e48-b7ae-04046e6cc752}

2015-03-29 20:09:03.819 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}

2015-03-29 20:15:16.515 >>> Virus 'W32/AutoRun-BSY' found in file C:\Users\KC13\Downloads\Systems\Windows Loader v2.2.2\Windows Loader.exe

2015-03-29 20:15:16.515 >>> Virus 'W32/AutoRun-BSY' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA

2015-03-29 20:15:16.515 >>> Virus 'W32/AutoRun-BSY' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA

2015-03-29 20:15:16.515 >>> Virus 'W32/AutoRun-BSY' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin

2015-03-29 20:15:16.515 >>> Virus 'W32/AutoRun-BSY' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin

2015-03-29 20:30:04.068 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb

2015-03-29 20:30:04.071 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb

2015-03-29 20:30:11.115 Could not open C:\Windows\System32\config\RegBack\DEFAULT

2015-03-29 20:30:11.117 Could not open C:\Windows\System32\config\RegBack\SAM

2015-03-29 20:30:11.120 Could not open C:\Windows\System32\config\RegBack\SECURITY

2015-03-29 20:30:11.135 Could not open C:\Windows\System32\config\RegBack\SOFTWARE

2015-03-29 20:30:11.137 Could not open C:\Windows\System32\config\RegBack\SYSTEM

2015-03-29 21:11:48.481 The following items will be cleaned up:

2015-03-29 21:11:48.482 W32/AutoRun-BSY



#14 KC13

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Posted 29 March 2015 - 04:38 PM

Hmmmm, not sure which program did it, but UAC got turned back on and files got automatically deleted without any requester. I had to turn UAC back off and turn on the file delete notification. Not sure what else got turned back on or off. :lol:



#15 Broni

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Posted 29 March 2015 - 05:38 PM

How is computer doing?


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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