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Win7x64 BCCode 116


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5 replies to this topic

#1 ebbykirk

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Posted 26 March 2015 - 09:49 PM

I have a problem where my computer black screen crashes seemingly at random. When I reboot, I get the Windows recovered from an unexpected shut down dialog and it gives me BCCode 116. The motherboard, power supply, and graphics card have been replaced. For about a week or more I had no graphics card in the computer and I have zero issues - it ran perfectly. It was today when I installed the new card that the crashes have returned. I have uninstalled and reinstalled the graphics driver. I don't know how to pinpoint the problem from here and would appreciate help. It seems from what has happened that the problem is related to the card but not the hardware. Any thoughts?

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#2 hamluis

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Posted 27 March 2015 - 04:30 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 ebbykirk

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Posted 27 March 2015 - 05:32 PM

Thank you so much for looking into this with me.

 

Speccy: http://speccy.piriform.com/results/TiQVhkv5buJU28ik8njjWvJ

 

MiniToolBox output: MiniToolBox by Farbar Version: 09-03-2015

Ran by Kath (administrator) on 27-03-2015 at 18:29:05 Running from "C:\Users\Kath\Desktop" Microsoft Windows 7 Home Premium Service Pack 1 (X64) Model: MS-7817 Manufacturer: MSI Boot Mode: Normal ***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors: ==================

Error: (03/27/2015 06:11:58 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY) Description: The performance counter name string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

 

Error: (03/27/2015 06:06:57 PM) (Source: WinMgmt) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/27/2015 06:06:10 PM) (Source: Application Error) (User: ) Description: Faulting application name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Faulting module name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Exception code: 0xc0000005 Fault offset: 0x0000000000017719 Faulting process id: 0x534 Faulting application start time: 0xigfxCUIService.exe0 Faulting application path: igfxCUIService.exe1 Faulting module path: igfxCUIService.exe2 Report Id: igfxCUIService.exe3

 

Error: (03/27/2015 05:47:27 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY) Description: The performance counter name string value in the registry is not formatted correctly. The malformed string is . The first DWORD in the Data section contains the index value to the malformed string while the second and third DWORDs in the Data section contain the last valid index values.

 

Error: (03/27/2015 05:43:01 PM) (Source: WinMgmt) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/27/2015 05:41:50 PM) (Source: Application Error) (User: ) Description: Faulting application name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Faulting module name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Exception code: 0xc0000005 Fault offset: 0x0000000000017719 Faulting process id: 0x550 Faulting application start time: 0xigfxCUIService.exe0 Faulting application path: igfxCUIService.exe1 Faulting module path: igfxCUIService.exe2 Report Id: igfxCUIService.exe3

 

Error: (03/27/2015 05:39:39 PM) (Source: WinMgmt) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/27/2015 05:38:17 PM) (Source: Application Error) (User: ) Description: Faulting application name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Faulting module name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Exception code: 0xc0000005 Fault offset: 0x0000000000012bb8 Faulting process id: 0x548 Faulting application start time: 0xigfxCUIService.exe0 Faulting application path: igfxCUIService.exe1 Faulting module path: igfxCUIService.exe2 Report Id: igfxCUIService.exe3

 

Error: (03/27/2015 05:35:17 PM) (Source: WinMgmt) (User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/27/2015 05:34:01 PM) (Source: Application Error) (User: ) Description: Faulting application name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Faulting module name: igfxCUIService.exe, version: 6.15.10.3995, time stamp: 0x544e8d10 Exception code: 0xc0000005 Fault offset: 0x0000000000017719 Faulting process id: 0x500 Faulting application start time: 0xigfxCUIService.exe0 Faulting application path: igfxCUIService.exe1 Faulting module path: igfxCUIService.exe2 Report Id: igfxCUIService.exe3

 

System errors: =============

Error: (03/27/2015 06:06:09 PM) (Source: Service Control Manager) (User: ) Description: The Intel® HD Graphics Control Panel Service service terminated with the following error: %%-2147467259 Error: (03/27/2015 06:05:23 PM) (Source: BugCheck) (User: ) Description: 0x00000116 (0xfffffa8010d524e0, 0xfffff88005e2a2dc, 0xffffffffc000009a, 0x0000000000000004)C:\Windows\MEMORY.DMP032715-23462-01 Error: (03/27/2015 06:05:17 PM) (Source: EventLog) (User: ) Description: The previous system shutdown at 6:01:05 PM on ‎3/‎27/‎2015 was unexpected.

 

Error: (03/27/2015 05:48:51 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service hung on starting. Error: (03/27/2015 05:41:45 PM) (Source: Service Control Manager) (User: ) Description: The Intel® HD Graphics Control Panel Service service terminated with the following error: %%-2147467259

 

Error: (03/27/2015 05:40:39 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service terminated with the following error: %%-2147467243 Error: (03/27/2015 05:38:15 PM) (Source: Service Control Manager) (User: ) Description: The Intel® HD Graphics Control Panel Service service terminated with the following error: %%-2147467259

 

Error: (03/27/2015 05:37:23 PM) (Source: Service Control Manager) (User: ) Description: The Windows Update service terminated with the following error: %%-2147024877

 

Error: (03/27/2015 05:33:58 PM) (Source: Service Control Manager) (User: ) Description: The Intel® HD Graphics Control Panel Service service terminated with the following error: %%-2147467259 Error: (03/27/2015 05:27:22 PM) (Source: DCOM) (User: ) Description: C:\Windows\System32\wisptis.exe -Embedding740{A5B020FD-E04B-4E67-B65A-E7DEED25B2CF}

 

Microsoft Office Sessions: =========================

Error: (03/27/2015 06:11:58 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY) Description: 16000000006041000061410000600B0000

 

Error: (03/27/2015 06:06:57 PM) (Source: WinMgmt)(User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/27/2015 06:06:10 PM) (Source: Application Error)(User: ) Description: igfxCUIService.exe6.15.10.3995544e8d10igfxCUIService.exe6.15.10.3995544e8d10c0000005000000000001771953401d068da1c174b91C:\Windows\system32\igfxCUIService.exeC:\Windows\system32\igfxCUIService.exe797fa963-d4cd-11e4-aeca-d8cb8a1d3180

 

Error: (03/27/2015 05:47:27 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY) Description: 16000000006041000061410000600B0000 Error: (03/27/2015 05:43:01 PM) (Source: WinMgmt)(User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/27/2015 05:41:50 PM) (Source: Application Error)(User: ) Description: igfxCUIService.exe6.15.10.3995544e8d10igfxCUIService.exe6.15.10.3995544e8d10c0000005000000000001771955001d068d6c1f67293C:\Windows\system32\igfxCUIService.exeC:\Windows\system32\igfxCUIService.exe12f420b6-d4ca-11e4-be4f-d8cb8a1d3180

 

Error: (03/27/2015 05:39:39 PM) (Source: WinMgmt)(User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/27/2015 05:38:17 PM) (Source: Application Error)(User: ) Description: igfxCUIService.exe6.15.10.3995544e8d10igfxCUIService.exe6.15.10.3995544e8d10c00000050000000000012bb854801d068d649e301bdC:\Windows\system32\igfxCUIService.exeC:\Windows\system32\igfxCUIService.exe93f542c2-d4c9-11e4-8c67-d8cb8a1d3180

 

Error: (03/27/2015 05:35:17 PM) (Source: WinMgmt)(User: ) Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003 Error: (03/27/2015 05:34:01 PM) (Source: Application Error)(User: ) Description: igfxCUIService.exe6.15.10.3995544e8d10igfxCUIService.exe6.15.10.3995544e8d10c0000005000000000001771950001d068d5aef83190C:\Windows\system32\igfxCUIService.exeC:\Windows\system32\igfxCUIService.exefb910e20-d4c8-11e4-a096-d8cb8a1d3180

 

CodeIntegrity Errors: ===================================

Date: 2015-03-27 18:05:17.672 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-27 17:41:17.972 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-27 17:37:56.518 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-27 17:33:36.625 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-27 17:22:26.151 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-26 20:48:24.071 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-26 20:23:35.106 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-26 14:14:39.984 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-26 13:57:11.489 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

Date: 2015-03-26 13:52:53.990 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)

Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)

Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)

Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden

Alan Wake (HKLM-x32\...\Steam App 108710) (Version: - Remedy Entertainment) Audacity 2.0.6 (HKLM-x32\...\

Audacity_is1) (Version: 2.0.6 - Audacity Team)

Bandicam (HKLM-x32\...\Bandicam) (Version: 2.1.3.757 - Bandisoft.com)

Borderlands (HKLM-x32\...\Steam App 8980) (Version: - Gearbox Software)

Borderlands 2 (HKLM-x32\...\Steam App 49520) (Version: - Gearbox Software)

Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

CPUID HWMonitor 1.25 (HKLM\...\CPUID HWMonitor_is1) (Version: - )

CryptoPrevent (HKLM-x32\...\{5C5B24E7-4694-4049-A222-CCE7D3FAC63F}_is1) (Version: - Foolish IT LLC)

Crysis (HKLM-x32\...\{E70E73B2-DABD-40E4-AE50-81B22567F418}) (Version: 1.1.1.6115 - Electronic Arts)

Crysis Wars® (HKLM-x32\...\Crysis Wars®) (Version: - Electronic Arts) Crysis Wars® (x32 Version: 1.0 - Crytek) Hidden

Crysis® 2 (HKLM-x32\...\{6033673D-2530-4587-8AD0-EB059FC263F9}) (Version: 1.9.0.0 - Electronic Arts)

Crysis®3 (HKLM-x32\...\{4198AE83-A3C6-4C41-85C8-EC63E990696E}) (Version: 1.0.0.0 - Electronic Arts)

Dead Island (HKLM-x32\...\Steam App 91310) (Version: - Techland) Dead Rising 2 (HKLM-x32\...\Steam App 45740) (Version: - Blue Castle Games) Dead Rising 2 (x32 Version: 1.0.0002.130 - Capcom) Hidden Dead Space 3 (HKLM-x32\...\{D4329609-4102-4F8C-B83F-7FE024EEA314}) (Version: 1.0.0.0 - Electronic Arts, Inc.)

Dragon Age: Inquisition (HKLM-x32\...\{DC4C36DC-4E5B-4262-B0C7-157DF534B969}) (Version: 1.0.0.7 - Electronic Arts) E.Y.E:

Divine Cybermancy (HKLM-x32\...\Steam App 91700) (Version: - Streum On Studio) EMET 5.0 (HKLM-x32\...\{FDDEBC40-9491-4978-8EF7-3FABA86595FB}) (Version: 5.0 - Microsoft Corporation)

ESET Smart Security (HKLM\...\{C082CDB9-D173-4740-AE0E-C685E6F44850}) (Version: 8.0.304.0 - ESET, spol s r. o.)

Far Cry® 3 Blood Dragon (HKLM-x32\...\Steam App 233270) (Version: - Ubisoft Montreal) Futuremark SystemInfo (HKLM-x32\...\{BEE64C14-BEF1-4610-8A68-A16EAA47B882}) (Version: 4.17.0 - Futuremark Corporation)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden

Guns of Icarus Online (HKLM-x32\...\Steam App 209080) (Version: - Muse Games) Hatoful Boyfriend (HKLM-x32\...\Steam App 310080) (Version: - Mediatonic)

HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.234 - SurfRight B.V.)

HitmanPro.Alert (HKLM\...\HitmanPro.Alert) (Version: 2.6.5.77 - SurfRight B.V.)

ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)

Insurgency (HKLM-x32\...\Steam App 222880) (Version: - New World Interactive) Intel® Chipset Device Software (Version: 10.0.20 - Intel Corporation) Hidden

Intel® Chipset Device Software (x32 Version: 10.0.20 - Intel® Corporation) Hidden Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 -

Intel Corporation) Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3995 - Intel Corporation)

Intel® Smart Connect Technology (HKLM\...\{D6FBF816-ACB8-46CC-ACC6-C8BBA85F497D}) (Version: 4.2.40.2418 - Intel Corporation)

Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.34 - Intel Corporation) Intel® Trusted Connect Service Client (Version: 1.31.8.1 -

Intel Corporation) Hidden Interstellar Marines (HKLM-x32\...\Steam App 236370) (Version: - Zero Point Software)

Jasc Paint Shop Pro 9 (HKLM-x32\...\{F843C6A3-224D-4615-94F8-3C461BD9AEA0}) (Version: 9.00.0000 - Jasc Software Inc)

Killing Floor (HKLM-x32\...\Steam App 1250) (Version: - Tripwire Interactive) L.A. Noire (HKLM-x32\...\Steam App 110800) (Version: - Team Bondi)

Lara Croft and the Guardian of Light (HKLM-x32\...\Steam App 35130) (Version: - Crystal Dynamics)

Left 4 Dead 2 (HKLM-x32\...\Steam App 550) (Version: - Valve) Magicka (HKLM-x32\...\Steam App 42910) (Version: - Arrowhead Game Studios) Malwarebytes Anti-Exploit version 1.05.1.1016 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.05.1.1016 -

Malwarebytes) Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Max Payne 3 (HKLM-x32\...\Steam App 204100) (Version: - Rockstar Studios)

Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation) Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)

Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{42AA4CA8-DCD8-4308-BCAB-0B6D75856A9D}) (Version: 3.5.95.0 - Microsoft Corporation)

Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation) Microsoft Games for Windows Marketplace (Partnernet) (HKLM-x32\...\{57672BEC-E777-4D4B-944A-719414E84D3F}) (Version: 3.5.50.0 -

Microsoft Corporation) Microsoft Office Excel 2003 (HKLM-x32\...\{90160409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation) Microsoft Office PowerPoint 2003 (HKLM-x32\...\{90180409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation) Microsoft Office Word 2003 (HKLM-x32\...\{901B0409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 -

Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation) Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)

Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)

Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden

Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)

Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)

Mozilla Firefox 36.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0 (x86 en-US)) (Version: 36.0 - Mozilla) Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 36.0 - Mozilla)

MSVCRT Redists (Version: 1.0 - Sony Creative Software Inc.) Hidden

Mumble 1.2.8 (HKLM-x32\...\{A9DBD31A-A09F-4C7E-86D1-3B21C59000D1}) (Version: 1.2.8 - Thorvald Natvig)

Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.9 - Notepad++ Team)

NVIDIA 3D Vision Controller Driver 347.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 347.09 - NVIDIA Corporation)

NVIDIA 3D Vision Driver 347.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.88 - NVIDIA Corporation) NVIDIA Control Panel 347.88 (Version: 347.88 - NVIDIA Corporation) Hidden

NVIDIA GeForce Experience 2.2.2 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.2.2 - NVIDIA Corporation) NVIDIA GeForce Experience Service (Version: 17.12.8 - NVIDIA Corporation) Hidden

NVIDIA Graphics Driver 347.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.88 - NVIDIA Corporation) NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation) NVIDIA Install Application (Version: 2.1002.173.1392 - NVIDIA Corporation) Hidden NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden

NVIDIA Network Service (Version: 2.2 - NVIDIA Corporation) Hidden NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden

NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)

NVIDIA ShadowPlay 17.12.8 (Version: 17.12.8 - NVIDIA Corporation) Hidden

NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden

NVIDIA Update 17.12.8 (Version: 17.12.8 - NVIDIA Corporation) Hidden NVIDIA Update Core (Version: 17.12.8 - NVIDIA Corporation) Hidden

NVIDIA Virtual Audio 1.2.27 (Version: 1.2.27 - NVIDIA Corporation) Hidden

Orcs Must Die! 2 (HKLM-x32\...\Steam App 201790) (Version: - Robot Entertainment)

Origin (HKLM-x32\...\Origin) (Version: 9.4.22.2815 - Electronic Arts, Inc.) Ostrich Island (HKLM-x32\...\Steam App 337270) (Version: - MeDungeon Ltd.) PAYDAY 2 (HKLM-x32\...\Steam App 218620) (Version: - OVERKILL - a Starbreeze Studio.) PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 -

PeerBlock, LLC) Portal 2 (HKLM-x32\...\Steam App 620) (Version: - Valve)

PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.986 - Even Balance, Inc.)

Ralink RT2870 Wireless LAN Card (HKLM-x32\...\{28DA7D8B-F9A4-4F18-8AA0-551B1E084D0D}) (Version: 1.5.26.0 - Ralink)

Rayman Legends (HKLM-x32\...\Steam App 242550) (Version: - )

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.77.1126.2013 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7293 - Realtek Semiconductor Corp.)

Recuva (HKLM\...\Recuva) (Version: 1.51 - Piriform)

Resident Evil / biohazard HD REMASTER (HKLM-x32\...\Steam App 304240) (Version: - CAPCOM Co., Ltd.)

resident evil 4 / biohazard 4 (HKLM-x32\...\Steam App 254700) (Version: - Capcom)

Resident Evil 5 (HKLM-x32\...\Steam App 21690) (Version: - Capcom)

Resident Evil 6 / Biohazard 6 (HKLM-x32\...\Steam App 221040) (Version: - Capcom)

Resident Evil Revelations / Biohazard Revelations UE (HKLM-x32\...\Steam App 222480) (Version: - Capcom)

Resident Evil Revelations 2 / Biohazard Revelations 2 (HKLM-x32\...\Steam App 287290) (Version: - CAPCOM Co., Ltd.)

Resident Evil: Operation Raccoon City (HKLM-x32\...\Steam App 209100) (Version: - Slant Six Games)

Risk of Rain (HKLM-x32\...\Steam App 248820) (Version: - )

R-Studio 7.2 (HKLM-x32\...\R-Studio 7.2NSIS) (Version: 7.2.155105 - R-Tools Technology Inc.)

Saints Row IV (HKLM-x32\...\Steam App 206420) (Version: - Deep Silver Volition)

Saints Row: The Third (HKLM-x32\...\Steam App 55230) (Version: - Volition)

Sandboxie 4.16 (64-bit) (HKLM\...\Sandboxie) (Version: 4.16 - Sandboxie Holdings, LLC)

Serious Sam 3: BFE (HKLM-x32\...\Steam App 41070) (Version: - Croteam)

ShadowExplorer 0.9 (HKLM-x32\...\ShadowExplorer_is1) (Version: 0.9.462.0 - ShadowExplorer.com)

SHIELD Streaming (Version: 4.0.1000 - NVIDIA Corporation) Hidden

SHIELD Wireless Controller Driver (Version: 17.12.8 - NVIDIA Corporation) Hidden

Skype 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)

Sniper Elite 3 (HKLM-x32\...\Steam App 238090) (Version: - Rebellion) Speccy (HKLM\...\

Speccy) (Version: 1.27 - Piriform)

Starbound (HKLM-x32\...\Steam App 211820) (Version: - ) Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)

Terraria (HKLM-x32\...\Steam App 105600) (Version: - Re-Logic)

The Evil Within (HKLM-x32\...\Steam App 268050) (Version: - Tango Gameworks)

Trine (HKLM-x32\...\Steam App 35700) (Version: - Frozenbyte)

Trine 2 (HKLM-x32\...\Steam App 35720) (Version: - Frozenbyte)

Vegas Pro 13.0 (64-bit) (HKLM\...\{CDA02BF0-BFBC-11E3-AFA0-F04DA23A5C58}) (Version: 13.0.290 - Sony)

VGA Boost (HKLM-x32\...\{809ACFAE-9A4D-4C60-9223-D8B615CD8CBA}}_is1) (Version: 1.0.0.7 - MSI)

Virtual Audio Cable 4.13 (HKLM\...\Virtual Audio Cable 4.13) (Version: - ) VLC media player (HKLM-x32\...\

VLC media player) (Version: 2.1.5 - VideoLAN) WinCDEmu (HKLM-x32\...\

WinCDEmu) (Version: 3.6 - Bazis)

Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)

x264vfw - H.264/MPEG-4 AVC codec (remove only) (HKLM-x32\...\x264vfw) (Version: - )

Zombie Army Trilogy (HKLM-x32\...\Steam App 301640) (Version: - Rebellion)

 

========================= Memory info: =================================== Percentage of memory in use: 21% Total physical RAM: 16328 MB Available physical RAM:

12873.31 MB Total Pagefile:

32654.19 MB Available

Pagefile: 28846.73 MB

Total Virtual: 4095.88 MB

Available Virtual: 3978.86 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:1862.67 GB) (Free:974.59 GB) NTFS

 

========================= Users: ========================================

User accounts for \\

WESKER Administrator

Guest Kath

 

**** End of log ****


Edited by hamluis, 28 March 2015 - 06:45 PM.


#4 ebbykirk

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Posted 27 March 2015 - 05:38 PM

I'm sorry, I forgot to mention I've also tested the RAM by pulling each stick individually and the problem persists regardless of which stick is in and which connector it's plugged into. I've also updated my chipset drivers.

#5 ebbykirk

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Posted 27 March 2015 - 07:38 PM

It seems that one of the driver updates I did today (possibly the chipset?) broke my integrated graphics. Now when I boot using integrated graphics, all I get is a black screen with a movable mouse cursor. I've tried reinstalling the driver and that did nothing. So at this point I have no way of accessing my stable system and can only run using the card. Please, please help me.

#6 hamluis

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Posted 28 March 2015 - 06:50 PM

FWIW:  http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/igfxcuiserviceexe/5eaed2a3-0af3-4273-8f83-c97b44e6d8c8 /

 

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