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Missing Emails


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#1 dumper

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Posted 30 June 2006 - 02:29 PM

hi i live in france and have xpon my computer i use outlook ex for e mails have avg on as virus check am getting emails but some times it takes a while to down load and when i open message all i get is a message email checked free of virus but there is no email. any ideas??
cheers .dumper

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#2 jgweed

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Posted 30 June 2006 - 02:58 PM

Try a test.
Turn OFF the E-mail scanner in the AVG Control Center.
Send yourself an E-mail with something attached (there are all sorts of free E-mail services so you can simply start another account for the purposes of this test).
The slow downloading of E-mails may be caused by AVG scanning them before they are placed in your POP E-mail in Outlook Express. I have not heard of AVG wiping out the message itself, though.
Let us know the result.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#3 dumper

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Posted 10 July 2006 - 09:56 AM

have tried that but it makes no diff it only happens very occasionally but its a pain as it could be an important e mail




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