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windows security essentials won't update


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7 replies to this topic

#1 usmc0331

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Posted 25 March 2015 - 10:54 PM

when i open windows security it says that the virus data base is up to date but when i click on update it comes back with message saying "virus and spyware definition can not be updated.  I believe this is always a indicator of being infected.  i have use this site before and you people are the best!  tell me what to do and i shall do.

 

windows 7 home premium 64bit



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#2 quietman7

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Posted 26 March 2015 - 05:34 AM

This notification is a common issue reported by Microsoft Security Essentials users.

The first thing to check is to ensure your clock and calendar are correctly set.
  • Right-click the clock in the system tray and select Adjust Date and Time.
  • Verify and correct the month, day, year, hour, minutes and time zone.
  • If you have to make any changes, restart the computer afterwards.
Another recommended fix is to rename the Software Distribution folder...
Click the Start Orb and in the Search Box, type: cmd
Right-click on cmd.exe and select Run As Administrator
Alternatively, click the Start Orb > All Programs > Accessories, right-click Command Prompt and select Run As Administrator.

At the command prompt C:\>_, type the following, commands one at a time and press Enter after each command.
net stop wuauserv
ren c:\windows\SoftwareDistribution softwaredistribution.old
net start wuauserv



If the above does not resolve the problem, please refer to these support articles.Note: As a workaround, you can always manually download definitions for system (32-bit or 64-bit) - Manually update your Microsoft security software
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#3 Andrew_Z

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Posted 10 April 2016 - 12:14 PM

Great suggestion quietman7, it fixed both a Security Essentials and regular Windows Update problem I had.  Thanks!



#4 quietman7

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Posted 10 April 2016 - 02:57 PM

:thumbup2:
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#5 PseudoLogic

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Posted 02 June 2016 - 10:52 PM

quietman7,

I had to register to reply to tell you how much I appreciate your post.  The tip worked perfectly.



#6 quietman7

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Posted 03 June 2016 - 05:33 AM

:welcome: to Bleeping Computer.

I'm glad to hear the solution worked for you.
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#7 misterdoctor

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Posted 02 January 2017 - 05:33 PM

 

Another recommended fix is to rename the Software Distribution folder...
Click the Start Orb and in the Search Box, type: cmd
Right-click on cmd.exe and select Run As Administrator
Alternatively, click the Start Orb > All Programs > Accessories, right-click Command Prompt and select Run As Administrator.

At the command prompt C:\>_, type the following, commands one at a time and press Enter after each command.
net stop wuauserv
ren c:\windows\SoftwareDistribution softwaredistribution.old
net start wuauserv

 

 

I also had to make a fresh account just to thank you!

 

My computer refused to do any sort of official updates, including Microsoft Security Essentials. It couldn't even sync my clock with the default internet server! The command prompts you suggested worked as-intended.



#8 quietman7

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Posted 02 January 2017 - 06:17 PM

:welcome: to Bleeping Computer.

 

Glad to hear the solution worked and you're welcome.


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