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unable to uninstall yahoo toolbar. it started with mydialsearch(removed)


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#1 john holden

john holden

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Posted 25 March 2015 - 10:12 PM

Every time I try for firefox, I get a yahoo toolbar.  I do not have yahoo.  It started with Mydialsearch malware which has been removed

Edit: Moved from Windows 7 to AII. ~ Computerxpds

Edited by computerxpds, 26 March 2015 - 07:29 AM.


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#2 Aura

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Posted 26 March 2015 - 07:27 AM

Hi john holden :)

Let's take a closer look at this issue.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      ZrlQbFb.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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