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Very Slow Internet


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#1 EffectiveBones484

EffectiveBones484

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Posted 25 March 2015 - 04:55 PM

Hello,

Recently, the internet connection on this Windows 8.1 computer has become UNBEARABLY slow. I started speedtest.net about 15 minutes ago, and it still has not loaded. When I tested yesterday, we had a download speed of 0.57 Mbps and an upload speed of 11.98 Mbps. All of the other programs seem to work fine, and the computer itself is still fast. However, I think it may still be a computer problem, because all of the other devices on this network have no problems (except for the other Windows 8.1 computer, this OS is a joke). This problem seemed to come out of nowhere, and I cannot think of any possible solutions.

AAAny help appreciated.

Thanks,

EffectiveBones484

 

Edit: 20 minutes, and speedtest.net is still not loaded

Edit 2: Now 25 minutes


Edited by EffectiveBones484, 25 March 2015 - 04:59 PM.


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#2 Aura

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Posted 27 March 2015 - 07:06 AM

Hi EffectiveBones484 :)

Looks like no one jumped in your thread yet so allow me to jump in and assist you. How's the situation right now? And follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      ZrlQbFb.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.





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