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New PC, bluescreening a lot


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7 replies to this topic

#1 chaospinhead

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Posted 25 March 2015 - 03:48 PM

I have a computer that I built for someone that is bluescreening a lot.  When I first started building the PC it wouldn't even install Windows because of BSOD.  I ended up replacing the motherboard in it and was successful in getting Windows installed and PC to client.  Afterwards however it started back up.  The only thing that wasn't replaced was the CPU and video card.  I am not however savvy at reading bluescreen logs and knowing what to look for to really know what the "problem" is causing the blue screen. 

 

Attached is bluescreenview log and I have minidump and big dump file if it would help?  Can one of you dump experts help me out please?

 

 

Attached Files

  • Attached File  BSOD.txt   21.99KB   8 downloads


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#2 hamluis

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Posted 25 March 2015 - 05:07 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 chaospinhead

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Posted 26 March 2015 - 03:32 PM

Speccy snapshot - http://speccy.piriform.com/results/Uz4vt2FHIFjr0SeuEo3Epqm

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by bob.dear (administrator) on 26-03-2015 at 16:27:37
Running from "E:\Tools"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/25/2015 00:38:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.17267, time stamp: 0x54e7f156
Faulting module name: jscript9.dll, version: 10.0.9200.17267, time stamp: 0x54e7fb9c
Exception code: 0xc0000005
Fault offset: 0x0006f87d
Faulting process id: 0x10ec
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (03/24/2015 01:07:39 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/24/2015 00:19:33 AM) (Source: Microsoft-Windows-Folder Redirection) (User: SEPAC2)
Description: Failed to process policy info.
 Error details: "The network path was not found.
 

Error: (03/23/2015 06:30:14 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/21/2015 04:51:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

 

Error: (03/21/2015 04:09:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: LiveUpdate.exe, version: 1.1.0.18, time stamp: 0x53c6fe6d
Faulting module name: Lue.dll, version: 1.8.2.10, time stamp: 0x4eb0754a
Exception code: 0xc0000005
Fault offset: 0x000340c6
Faulting process id: 0x121c
Faulting application start time: 0xLiveUpdate.exe0
Faulting application path: LiveUpdate.exe1
Faulting module path: LiveUpdate.exe2
Report Id: LiveUpdate.exe3

 

Error: (03/21/2015 03:36:53 PM) (Source: Application Error) (User: )
Description: Faulting application name: LiveUpdate.exe, version: 1.1.0.18, time stamp: 0x53c6fe6d
Faulting module name: Lue.dll, version: 1.8.2.10, time stamp: 0x4eb0754a
Exception code: 0xc0000005
Fault offset: 0x000340c6
Faulting process id: 0xeb0
Faulting application start time: 0xLiveUpdate.exe0
Faulting application path: LiveUpdate.exe1
Faulting module path: LiveUpdate.exe2
Report Id: LiveUpdate.exe3

 

Error: (03/21/2015 03:18:24 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/20/2015 01:08:26 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18063 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 2480.  Message ID: [0x2509].

 

Error: (03/19/2015 01:21:40 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18063 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3956.  Message ID: [0x2509].

 

System errors:
=============
Error: (03/24/2015 01:06:04 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Teefer3

 

Error: (03/24/2015 01:06:03 PM) (Source: BugCheck) (User: )
Description: 0x00000109 (0xa3a039d8a40cc60c, 0xb3b7465ef68b01ea, 0xfffff80002c7db00, 0x0000000000000000)C:\Windows\MEMORY.DMP032415-10701-01

 

Error: (03/24/2015 01:06:02 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:04:24 PM on ‎3/‎24/‎2015 was unexpected.

 

Error: (03/23/2015 00:59:41 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 70. The internal error state is 105.

 

Error: (03/23/2015 11:45:29 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

Error: (03/23/2015 06:28:40 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Teefer3

 

Error: (03/21/2015 03:16:38 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Teefer3

 

Error: (03/21/2015 03:16:37 PM) (Source: BugCheck) (User: )
Description: 0x0000001a (0x0000000000041284, 0x00000000043e4001, 0x000000000000005b, 0xfffff70001080000)C:\Windows\MEMORY.DMP032115-10108-01

 

Error: (03/21/2015 03:16:36 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:12:20 PM on ‎3/‎20/‎2015 was unexpected.

 

Error: (03/20/2015 06:29:35 AM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

Microsoft Office Sessions:
=========================
Error: (03/25/2015 00:38:39 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1726754e7f156jscript9.dll10.0.9200.1726754e7fb9cc00000050006f87d10ec01d0671a0b2c9446C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\jscript9.dll6367bc21-d30d-11e4-b831-5404a6f256fc

 

Error: (03/24/2015 01:07:39 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/24/2015 00:19:33 AM) (Source: Microsoft-Windows-Folder Redirection)(User: SEPAC2)
Description: The network path was not found.

 

Error: (03/23/2015 06:30:14 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/21/2015 04:51:54 PM) (Source: SideBySide)(User: )
Description: c:\program files\solidworks corp\solidworks (2)\circuitworksfull\circuitworks.exec:\program files\solidworks corp\solidworks (2)\circuitworksfull\circuitworks.exe.Config0

 

Error: (03/21/2015 04:09:59 PM) (Source: Application Error)(User: )
Description:  LiveUpdate.exe1.1.0.1853c6fe6dLue.dll1.8.2.104eb0754ac0000005000340c6121c01d0641300d767edC:\Windows\Temp\symliveupdate\LiveUpdate.exeC:\Program Files\Symantec.cloud\PlatformAgent32\Lue.dll3fd3953b-d006-11e4-b6c1-5404a6f256fc

 

Error: (03/21/2015 03:36:53 PM) (Source: Application Error)(User: )
Description: LiveUpdate.exe1.1.0.1853c6fe6dLue.dll1.8.2.104eb0754ac0000005000340c6eb001d0640e61d75eaeC:\Windows\Temp\symliveupdate\LiveUpdate.exeC:\Program Files\Symantec.cloud\PlatformAgent32\Lue.dlla0281a36-d001-11e4-b6c1-5404a6f256fc

 

Error: (03/21/2015 03:18:24 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/20/2015 01:08:26 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18063 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 2480.  Message ID: [0x2509].

 

Error: (03/19/2015 01:21:40 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 4.0.30319.18063 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 3956.  Message ID: [0x2509].

 

=========================== Installed Programs ============================
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
ATI Catalyst Install Manager (HKLM\...\{62140B07-129A-2BD0-81D2-2A1A7408ADC8}) (Version: 3.0.762.0 - ATI Technologies, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Endpoint Protection.cloud (x32 Version: 21.5.0.19 - Symantec Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Office 2003 Web Components (HKLM-x32\...\{90120000-00A4-0409-0000-0000000FF1CE}) (Version: 12.0.6213.1000 - Microsoft Corporation)
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Standard 2010 (HKLM-x32\...\Office14.STANDARD) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Standard 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Visual Basic for Applications 7.1 (x64) (Version: 7.1.00.00 - Microsoft Corporation) Hidden
Microsoft Visual Basic for Applications 7.1 (x64) English (Version: 7.1.0.0 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (Version: 8.0.52572 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2005 Tools for Applications - ENU (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Applications - ENU) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Applications - ENU (x32 Version: 8.0.50727.146 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver 347.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 347.09 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 347.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.52 - NVIDIA Corporation)
NVIDIA Control Panel 347.52 (Version: 347.52 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 347.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.52 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.173.1392 - NVIDIA Corporation) Hidden
NVIDIA nView 146.33 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NView) (Version: 146.33 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA WMI 2.20.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVWMI) (Version: 2.20.0 - NVIDIA Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.50.1123.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6526 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
SOLIDWORKS 2015 x64 Edition SP01.1 (HKLM-x32\...\SolidWorks Installation Manager 20150-40101-1100-100) (Version: 23.1.1.2 - SolidWorks Corporation)
SOLIDWORKS 2015 x64 Edition SP01.1 (Version: 23.111.2 - Dassault Systemes SolidWorks Corp) Hidden
SOLIDWORKS Composer Player 2015 SP01.1 x64 Edition (Version: 23.11.2 - Dassault Systemes SolidWorks Corp) Hidden
SOLIDWORKS eDrawings 2015 x64 Edition SP01.1 (Version: 15.1.0044 - Dassault Systèmes SolidWorks Corp) Hidden
SOLIDWORKS Explorer 2015 SP01.1 x64 Edition (Version: 23.11.2 - Dassault Systemes SolidWorks Corp) Hidden
SOLIDWORKS Flow Simulation 2015 SP0 x64 Edition  (Version: 23.00.5021 - Dassault Systemes SolidWorks Corp) Hidden
SOLIDWORKS Plastics 2015 SP0 x64 Edition (Version: 23.00.5020 - Dassault Systemes SolidWorks Corp) Hidden
SolidWorks viewer (HKLM-x32\...\{3E9D180E-D790-42C5-9375-77208F418041}) (Version: 22.00.5017 - SolidWorks)
Symantec.cloud - Cloud Agent (Version: 2.03.62.2582 - Symantec Corporation) Hidden
Symantec.cloud - Endpoint Protection (Version: 5.10.11.690 - Symantec Corporation) Hidden
Symantec.cloud (HKLM\...\Symantec Hosted Services ARP) (Version:  - Symantec Corporation)
TightVNC (HKLM\...\{D2372F87-7DA2-47F7-A102-AF2181B8EAA2}) (Version: 2.7.10.0 - GlavSoft LLC.)
Update for Microsoft .NET Framework 4.5 (KB2750147) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2750147) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4.5 (KB2805221) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2805221) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4.5 (KB2805226) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2805226) (Version: 1 - Microsoft Corporation)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.STANDARD_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.STANDARD_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.STANDARD_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.STANDARD_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.STANDARD_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.STANDARD_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.STANDARD_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-0012-0000-0000-0000000FF1CE}_Office14.STANDARD_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.STANDARD_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.STANDARD_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.STANDARD_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)

 

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 16366.12 MB
Available physical RAM: 13065.27 MB
Total Pagefile: 32730.42 MB
Available Pagefile: 29361.85 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.36 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.69 GB) (Free:39.22 GB) NTFS
3 Drive e: (USB30FD) (Removable) (Total:30.2 GB) (Free:4.87 GB) FAT32

 

========================= Users: ========================================

User accounts for \\BILLAUSTIN-W7

Administrator            Guest                    User                    

 

**** End of log ****


Edited by hamluis, 27 March 2015 - 07:25 AM.


#4 hamluis

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Posted 27 March 2015 - 07:52 AM

http://www.symantec.com/business/support/index?page=content&id=TECH184763

 

You had a STOP 24 error on 9 March.

 

Hard drive reflects 8 days of use, while Windows install dates to February.  How did you manage that?

 

Louis



#5 chaospinhead

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Posted 27 March 2015 - 08:26 AM

You think Symantec Cloud might be causing the BSOD's?  I could believe that, but the fact that it was bluescreening before I installed windows, and then again after was leading me to believe hardware.

 

As for the hard drive, I am not sure.  It's a Kingston SSD drive.  I will get Symantec reinstalled today.



#6 dudeage

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Posted 27 March 2015 - 09:21 AM

I would say you're right, it's hardware. 

 

A minidump would point to RAM being the issue.  When things are mass manufactured, QA is only done randomly every so often because the manufacturers just don't have time to test every piece before they go out - so some fall through the cracks. 

 

Essentially at this point it appears that the RAM is just dumping random data.  It's possible you might have purchased bad RAM that slipped through the QA testing - it's rare but it happens. 

 

Test with known good RAM, or go back to wherever you purchased it from and see if they'll exchange it - or swap out known good RAM if you already have it on hand. 

 

You can also try a 3rd party RAM testing program.  There's a few of them out there for free.

 

Both of those steps should be pretty good indicators and give you a troubleshooting starting point.     

 

Other than that?  Outside chance it's the hard drive or motherboard. 



#7 chaospinhead

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Posted 27 March 2015 - 10:07 AM

Motherboard was already replaced when it wouldn't install Windows when I first built it.  I had replaced the ram and that didn't help but after replacing the mobo I got windows installed and it ran ok for a week or two.  I did put different ram in the machine a couple weeks ago (went from 8 to 16gb), but it was BSOD before and after that swap.  I can test it though to see if the 16gb is ok, but I don't think that's the underlying problem.  I have built hundreds of computers and I can say with ease that bsod are just the most annoying thing to diagnose and fix.



#8 dudeage

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Posted 27 March 2015 - 11:29 AM

This is very true - looks like you'll have no choice but to take the PC apart piece by piece and add each piece back 1 at a time to see what's causing it.  Something is causing the system to blue screen so really if you've already replaced the RAM and mobo then you've eliminated the most obvious problem areas.  On a hunch you could try the HDD but honestly it'll probably take more time to rebuild the system.   

 

It sucks but it seems like an obscure piece of hardware causing the bluescreen, so trial and error it is. 






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