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PC rebooting itself


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6 replies to this topic

#1 Bender01

Bender01

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Posted 24 March 2015 - 07:26 PM

It happened twice in the last 3 days, I wasn't at the PC neither the times it happened but the second time I noticed that the files on the desktop were moved in the top left corner like when the electrical power goes out (but only if I moved/created them since the last startup, otherwise they don't move).

 

It could be the power supply since the PC is old and I hit it a few times above the power supply because of its fan noise (I know I shouldn't have do it). But it's just an hypothesis obviously.

 

My system is in italian so I'm going to translate and I don't know if names and terms correspond well in english. I've read on the internet about finding out the error code so I went in Event Viewer and in the System category there is an interesting entry right after the time the PC should have rebooted: "Save Dump - The computer has been rebooted by an error check. The error check was: 0x40000080 (0x8a845130, 0x8a329b48, 0x805511e8, 0x00000001). An image of the memory has been saved in: C:\WINDOWS\Minidump\Mini032415-01.dmp."

 

I see that there's this kind of entry also for the other time it rebooted, but the error check is: "0x40000080 (0x8a887130, 0x8a2b2760, 0x805511e8, 0x00000001)."

 

I've upload the minidump of today here, I don't know if it can help: https://www.mediafire.com/?wtcleeyk9c89lgc

 

I have Windows XP Professional 2002 version Service Pack 3. The only thing that changed in these last days is that they put me the optical fibre for the internet connection.


Edited by Bender01, 24 March 2015 - 07:31 PM.


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#2 hamluis

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Posted 25 March 2015 - 05:33 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Bender01

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Posted 25 March 2015 - 06:37 AM

MiniToolBox:

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Administrator (administrator) on 25-03-2015 at 12:20:59
Running from "C:\Documents and Settings\Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/19/2014 01:05:37 AM) (Source: MsiInstaller) (User: USER)
Description: Product: Megaplex -- Error 1406.Could not write value InprocServer32 to key \CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (05/19/2014 01:05:32 AM) (Source: MsiInstaller) (User: USER)
Description: Product: Megaplex -- Error 1406.Could not write value  to key \CLSID\{00020424-0000-0000-C000-000000000046}.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (05/19/2014 01:05:32 AM) (Source: MsiInstaller) (User: USER)
Description: Product: Megaplex -- Error 1406.Could not write value InprocServer32 to key \CLSID\{00020424-0000-0000-C000-000000000046}\InprocServer32.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (05/19/2014 01:05:31 AM) (Source: MsiInstaller) (User: USER)
Description: Product: Megaplex -- Error 1406.Could not write value  to key \CLSID\{0002E005-0000-0000-C000-000000000046}.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (05/19/2014 01:05:30 AM) (Source: MsiInstaller) (User: USER)
Description: Product: Megaplex -- Error 1406.Could not write value InprocServer32 to key \CLSID\{0002E005-0000-0000-C000-000000000046}\InprocServer32.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (05/19/2014 01:05:28 AM) (Source: MsiInstaller) (User: USER)
Description: Product: Megaplex -- Error 1406.Could not write value InprocServer32 to key \CLSID\{0002E005-0000-0000-C000-000000000046}\InprocServer32.  System error .  Verify that you have sufficient access to that key, or contact your support personnel.

Error: (03/19/2014 11:39:27 PM) (Source: MsiInstaller) (User: USER)
Description: Prodotto: Java 7 Update 51 -- Errore 25025.  Una precedente disinstallazione di Java non è stata completata.  È necessario riavviare prima di installare Java.

Error: (03/19/2014 09:14:37 PM) (Source: MsiInstaller) (User: USER)
Description: Prodotto: Java 7 Update 51 -- Errore 25025.  Una precedente disinstallazione di Java non è stata completata.  È necessario riavviare prima di installare Java.

Error: (03/19/2014 10:40:11 AM) (Source: PerfNet) (User: )
Description: Impossibile aprire il servizio Server. I dati sulle prestazioni del servizio Server
non verranno restituiti. Il codice di errore restituito si trova nella DWORD 0 dei dati.

Error: (03/16/2014 09:38:43 AM) (Source: PerfNet) (User: )
Description: Impossibile aprire il servizio Server. I dati sulle prestazioni del servizio Server
non verranno restituiti. Il codice di errore restituito si trova nella DWORD 0 dei dati.


System errors:
=============
Error: (03/25/2015 11:52:21 AM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126

Error: (03/24/2015 11:08:43 PM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126

Error: (03/24/2015 06:36:04 PM) (Source: Dhcp) (User: )
Description: Il computer ha perso il lease dell'indirizzo IP 192.168.1.65 della
scheda di rete con indirizzo 0018F3024B49.

Error: (03/24/2015 02:13:18 PM) (Source: Dhcp) (User: )
Description: Il computer ha perso il lease dell'indirizzo IP 192.168.1.65 della
scheda di rete con indirizzo 0018F3024B49.

Error: (03/24/2015 11:15:48 AM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126

Error: (03/23/2015 11:03:51 AM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126

Error: (03/22/2015 11:52:42 AM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126

Error: (03/21/2015 10:42:33 PM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126

Error: (03/21/2015 08:43:23 PM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126

Error: (03/21/2015 10:12:03 AM) (Source: Service Control Manager) (User: )
Description: Servizio NtmlSvc terminato con l'errore:
%%126


Microsoft Office Sessions:
=========================
Error: (06/18/2009 08:26:36 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 2 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/18/2009 08:26:29 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 7 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/18/2009 08:26:18 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 1 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/18/2009 08:26:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 1 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/18/2009 08:26:03 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/18/2009 08:25:55 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (06/18/2009 08:25:46 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6504.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 9 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (09/15/2007 06:49:34 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 25 seconds with 0 seconds of active time.  This session ended with a crash.



=========================== Installed Programs ============================
3dsmax ancillary install (Version: 1 - Autodesk) Hidden
Adobe Anchor Service CS3 (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Asset Services CS3 (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe Bridge CS3 (Version: 2 - Adobe Systems Incorporated) Hidden
Adobe Bridge Start Meeting (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Camera Raw 4.0 (Version: 4.0 - Adobe Systems Incorporated) Hidden
Adobe CMaps CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color EU Recommended Settings CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color JA Extra Settings CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Color NA Extra Settings CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Common File Installer (Version: 1.00.002 - Adobe System Incorporated) Hidden
Adobe Default Language CS4 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Device Central CS3 (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe ExtendScript Toolkit 2 (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 17 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
Adobe Fonts All (Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Help Viewer CS3 (Version: 1 - Adobe Systems Incorporated) Hidden
Adobe Linguistics CS3 (Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe PDF Library Files CS4 (Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS3 (HKLM\...\Adobe_081686a30873d046090c3ba1d992198) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Photoshop CS3 (Version: 10 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.06) - Italiano (HKLM\...\{AC76BA86-7AD7-1040-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
Adobe Setup (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Stock Photos CS3 (Version: 1.5 - Adobe Systems Incorporated) Hidden
Adobe Type Support CS4 (Version: 9.0 - Adobe Systems Incorporated) Hidden
Adobe Update Manager CS3 (Version: 5.1.0 - Adobe Systems Incorporated) Hidden
Adobe Version Cue CS3 Client (Version: 3 - Adobe Systems Incorporated) Hidden
Adobe WinSoft Linguistics Plugin (Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe XMP Panels CS3 (Version: 1.0 - Adobe Systems Incorporated) Hidden
AdobeColorCommonSetRGB (Version: 2.0 - Adobe Systems Incorporated) Hidden
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2183461) (HKLM\...\KB2183461-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2360131) (HKLM\...\KB2360131-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2497640) (HKLM\...\KB2497640-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2618444) (HKLM\...\KB2618444-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2647516) (HKLM\...\KB2647516-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2761465) (HKLM\...\KB2761465-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2809289) (HKLM\...\KB2809289-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB2925418) (HKLM\...\KB2925418-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB928090) (HKLM\...\KB928090-IE7) (Version: 20070117.120000 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB929969) (HKLM\...\KB929969) (Version: 20061222.120000 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB931768) (HKLM\...\KB931768-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB933566) (HKLM\...\KB933566-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB937143) (HKLM\...\KB937143-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB938127) (HKLM\...\KB938127-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB939653) (HKLM\...\KB939653-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB942615) (HKLM\...\KB942615-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB944533) (HKLM\...\KB944533-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB950759) (HKLM\...\KB950759-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB953838) (HKLM\...\KB953838-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB956390) (HKLM\...\KB956390-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB958215) (HKLM\...\KB958215-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB960714) (HKLM\...\KB960714-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB961260) (HKLM\...\KB961260-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB963027) (HKLM\...\KB963027-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB969897) (HKLM\...\KB969897-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB972260) (HKLM\...\KB972260-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB974455) (HKLM\...\KB974455-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB976325) (HKLM\...\KB976325-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB978207) (HKLM\...\KB978207-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows Internet Explorer 7 (KB982381) (HKLM\...\KB982381-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento della protezione per Windows XP (KB923789) (HKLM\...\KB923789) (Version:  - Microsoft Corporation)
Aggiornamento per Windows Internet Explorer 7 (KB976749) (HKLM\...\KB976749-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento per Windows Internet Explorer 7 (KB980182) (HKLM\...\KB980182-IE7) (Version: 1 - Microsoft Corporation)
Aggiornamento rapido per Windows Internet Explorer 7 (KB947864) (HKLM\...\KB947864-IE7) (Version: 1 - Microsoft Corporation)
AMD Catalyst Install Manager (HKLM\...\{33C731E7-B72A-1587-A3EF-054FCC011A3C}) (Version: 8.0.891.0 - Advanced Micro Devices, Inc.)
Assistente per l'accesso a Windows Live (HKLM\...\{DC7B9AB3-2635-45AA-957D-90FDE7CD51D7}) (Version: 5.000.818.6 - Microsoft Corporation)
Avast Free Antivirus (HKLM\...\avast) (Version: 10.2.2214 - AVAST Software)
AVS Screen Capture version 2.0.1 (HKLM\...\AVS Screen Capture_is1) (Version:  - Online Media Technologies Ltd.)
AVS Update Manager 1.0 (HKLM\...\AVS Update Manager_is1) (Version:  - Online Media Technologies Ltd.)
AVS Video Editor 5 (HKLM\...\AVS Video Editor_is1) (Version:  - Online Media Technologies Ltd.)
AVS Video Recorder 2.4 (HKLM\...\AVS Video Recorder_is1) (Version:  - Online Media Technologies Ltd.)
AVS4YOU Software Navigator 1.4 (HKLM\...\AVS4YOU Software Navigator_is1) (Version:  - Online Media Technologies Ltd.)
Catalyst Control Center - Branding (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center (Version: 2013.1223.216.3934 - Nome società) Hidden
Catalyst Control Center Graphics Previews Common (Version: 2013.1223.216.3934 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (Version: 2013.1223.216.3934 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (Version: 2013.1223.216.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (Version: 2013.1223.0215.3934 - Advanced Micro Devices, Inc.) Hidden
ccc-utility (Version: 2013.1223.216.3934 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.12 - Piriform)
eMule AdunanzA (HKLM\...\eMule AdunanzA) (Version: 3.18 - AduTeam)
Halo 2 for Windows Vista (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Karen's Directory Printer (HKLM\...\Karen's Directory Printer) (Version: 5.3.0.2 - Karen Kenworthy)
K-Lite Codec Pack 10.9.8 Full (HKLM\...\KLiteCodecPack_is1) (Version: 10.9.8 - )
MagicDisc 2.7.106 (HKLM\...\MagicDisc 2.7.106) (Version:  - )
Malwarebytes Anti-Malware versione 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile - Language Pack (ITA) (HKLM\...\Microsoft .NET Framework 4 Client Profile ITA Language Pack) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile ITA Language Pack (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Games for Windows - LIVE (HKLM\...\{B45FABE7-D101-4D99-A671-E16DA40AF7F0}) (Version: 3.0.86.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM\...\{B578C85A-A84C-4230-A177-C5B2AF565B8C}) (Version: 3.0.17.0 - Microsoft Corporation)
Microsoft Internationalized Domain Names Mitigation APIs (Version:  - Microsoft Corporation) Hidden
Microsoft National Language Support Downlevel APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 2 (SP2) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 2 (SP2) (Version:  - Microsoft) Hidden
Microsoft Office Access MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6425.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (German) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (Italian) 2007 (Version: 12.0.4518.1018 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) (Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (Italian) 2007 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft Software Update for Web Folders  (Italian) 12 (Version: 12.0.6425.1000 - Microsoft Corporation) Hidden
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000 - Adobe) Hidden
Mozilla Firefox 36.0.4 (x86 it) (HKLM\...\Mozilla Firefox 36.0.4 (x86 it)) (Version: 36.0.4 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
PDF Settings CS4 (Version: 9.0 - Adobe Systems Incorporated) Hidden
qBittorrent 3.1.11 (HKLM\...\qBittorrent) (Version: 3.1.11 - The qBittorrent project)
Segoe UI (Version: 14.0.4327.805 - Microsoft Corp) Hidden
SoundMAX (HKLM\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 5.10.01.6240 - Analog Devices)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{B7873DF5-9E1C-45EE-8895-D29C6AE01202}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{620E77C0-CDFE-4C14-AAEB-830ABB65864C}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{8153EC80-C988-4336-8DAF-6D99C0D26E0C}) (Version:  - Microsoft)
Update for Microsoft Office 2007 System (KB2539530) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B4CEEAE-AA88-490C-BCB2-AAC3421981A4}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 (KB980729) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{329050A9-EF80-40F9-B633-74508F54C1FF}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-001A-0410-0000-0000000FF1CE}_ENTERPRISE_{9D702FFD-3C2B-44D0-9B8B-CA1A30CA555B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{5DB2894C-2DA4-4DEF-A051-795AE799964A}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{EC1934B0-AE0F-4BBD-8955-54BB3247ED9E}) (Version:  - Microsoft)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Internet Explorer 7 (HKLM\...\ie7) (Version: 20061107.210142 - Microsoft Corporation)
Windows Live Call (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Live Communications Platform (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Essentials (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 14.0.8117.0416 - Microsoft Corporation) Hidden
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080413.144514 - Microsoft Corporation)
WinRAR gestione archivi (HKLM\...\WinRAR archiver) (Version:  - )

========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 2047.17 MB
Available physical RAM: 1191.4 MB
Total Pagefile: 3940.01 MB
Available Pagefile: 3288.75 MB
Total Virtual: 2047.88 MB
Available Virtual: 1985.38 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.04 GB) (Free:84.74 GB) NTFS

========================= Users: ========================================

Account utente per \\USER

Administrator            ASPNET                   Guest                    
HelpAssistant            SUPPORT_388945a0         
Esecuzione comando riuscita.


**** End of log ****

 

 

Speccy:

 

http://speccy.piriform.com/results/mtycE4YicKyneLlANRD3h0I



#4 Bender01

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Posted 28 March 2015 - 12:00 PM

What can you find out from those logs? What can I do now?



#5 hamluis

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Posted 28 March 2015 - 02:11 PM

Your Windows Installer is outdated, please download/install This One .

 

You have IE 7 installed...you should update to IE 8, since having an older version increases system vulnerability to malware and IE 7 is NOT acceptable by many websites.  IE 8 is not acceptable by some but  the gap between the IE 7 and IE 8 when it comes to system vulnerability...is considerable.

 

I think this topic should be moved to Am I Infected for a check....and then updated for existing critical updates for IE 8 and XP.

 

Louis



#6 Bender01

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Posted 28 March 2015 - 05:11 PM

I never use IE, I use Firefox.

 

But I should have found the problem: I've opened the minidump with WhoCrashed and it said that the fault was the network card's driver, it must be related to the fact that I got the optical fibre. So I updated the driver and now I hope it won't happen again.

 

P.S.: Could someone please delete my 2nd post (the one with the logs and the link) for privacy purposes? I can't do it, I think because it's too old. Thank you.


Edited by Bender01, 28 March 2015 - 05:18 PM.


#7 hamluis

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Posted 28 March 2015 - 05:31 PM

There is no private information in the submitted data.

 

The data is key to this topic.

 

Louis






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