I'm new to this website. Anyways, my Dell Optiplex 3020 running Windows 7 Professional has a serious problem that I'd like some advice and help fixing.
I've over the course of a few weeks have had adware and other viruses popping up and disrupting my computer. I usually just go to the 'Control Panel' and go to 'Uninstall' and uninstall some sketchy software that popped up. I imagine the problem of adware and other viruses came when I installed a poorly made video editing software. I do not remember the details of the names of the website or software. I finally decided to do something more permanent about this problem and I installed Malwarebytes to fix the problem. Malwarebytes found many viruses and removed them. After removing them, they prompted me to restart my computer to finish the cleaning process, but I did not do so as I was busy doing something else. Now fast forward to today, I ran Malwarebytes again and was prompted with a message to restart, and this time I did restart. However, upon logging back in, I was soon prompted with the message "Dell management agent service terminated unexpectedly" and seconds later my computer restarted. This keeps happening every time I log back in and there is nothing I can find on the internet to help me. Even if I don't log back in it restarts after 30 or so seconds.
After logging in, I have some seconds to try to do something quickly before it restarts again. I've tried accessing Google Chrome but I get "Error 104" even though I am hard-wired to the internet.
This computer is fairly new and I am not sure what to do at this point. Any help or advice would be greatly appreciated. Thanks!
Edited by Optiplex, 24 March 2015 - 04:36 PM.