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A1PCCleaner Infection?


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5 replies to this topic

#1 Jim1813

Jim1813

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Posted 24 March 2015 - 03:11 PM

I have been getting a pop up box that cannot be closed without shutting down my computer.  It eventually returns.  Cannot uninstall the program. I have run Malware Bytes in normal and safe mode and would not remove.   I am getting a fake pop up that states "Your PC may be at Risk" with a red button that says "FIX".  In my program list there is a program that I did not intentially install called A1PCCleaner.

I have Windows 7 64 bit.



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#2 Broni

Broni

    The Coolest BC Computer


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  • Local time:07:07 AM

Posted 24 March 2015 - 07:08 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Jim1813

Jim1813
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  • Members
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  • Local time:10:07 AM

Posted 25 March 2015 - 10:23 AM

Here are the logs for all the utilities ran.

 

Results of screen317's Security Check version 0.99.99 

 Windows 7 Service Pack 1 x64 (UAC is enabled) 

 Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

AVG AntiVirus Free Edition 2015  

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:`````````

 AVG Web TuneUp  

 A1PCCleaner    

  Adobe Flash Player 16.0.0.305 Flash Player out of Date! 

 Adobe Reader XI 

 Mozilla Firefox (36.0.4)

````````Process Check: objlist.exe by Laurent```````` 

 AVG avgwdsvc.exe

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````

 

 

Farbar Service Scanner Version: 17-01-2015

Ran by Jim (administrator) on 25-03-2015 at 07:38:45

Running from "C:\Users\Jim\Downloads"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Policy:

========================

 

 


Action Center:

MiniToolBox by Farbar  Version: 09-03-2015

Ran by Jim (administrator) on 25-03-2015 at 07:40:26

Running from "C:\Users\Jim\Downloads"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Model: OptiPlex 3020 Manufacturer: Dell Inc.

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.0.2 publish=Yes

add address name="Local Area Connection" address=192.168.0.65 mask=255.255.255.0

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Jim-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : F8-BC-12-8C-0D-39

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv4 Address. . . . . . . . . . . : 192.168.0.65(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.0.2

   DNS Servers . . . . . . . . . . . : 168.94.157.1

                                       8.8.8.8

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.{76FCE90E-CA15-4071-AA32-3883E71E69F7}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 9:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:3023:37b5:3f57:ffbe(Preferred)

   Link-local IPv6 Address . . . . . : fe80::3023:37b5:3f57:ffbe%14(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

DNS request timed out.

    timeout was 2 seconds.

Server:  UnKnown

Address:  168.94.157.1

 

DNS request timed out.

    timeout was 2 seconds.

DNS request timed out.

    timeout was 2 seconds.

DNS request timed out.

    timeout was 2 seconds.

DNS request timed out.

    timeout was 2 seconds.

 

Pinging google.com [216.58.217.46] with 32 bytes of data:

Reply from 216.58.217.46: bytes=32 time=46ms TTL=55

Reply from 216.58.217.46: bytes=32 time=45ms TTL=55

 

Ping statistics for 216.58.217.46:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 45ms, Maximum = 46ms, Average = 45ms

DNS request timed out.

    timeout was 2 seconds.

Server:  UnKnown

Address:  168.94.157.1

 

DNS request timed out.

    timeout was 2 seconds.

DNS request timed out.

    timeout was 2 seconds.

DNS request timed out.

    timeout was 2 seconds.

DNS request timed out.

    timeout was 2 seconds.

 

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=42ms TTL=51

Reply from 98.138.253.109: bytes=32 time=43ms TTL=51

 

Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 42ms, Maximum = 43ms, Average = 42ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 11...f8 bc 12 8c 0d 39 ......Realtek PCIe GBE Family Controller

  1...........................Software Loopback Interface 1

 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter

 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.0.2     192.168.0.65    266

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.0.0    255.255.255.0         On-link      192.168.0.65    266

     192.168.0.65  255.255.255.255         On-link      192.168.0.65    266

    192.168.0.255  255.255.255.255         On-link      192.168.0.65    266

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.0.65    266

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.0.65    266

===========================================================================

Persistent Routes:

  Network Address          Netmask  Gateway Address  Metric

          0.0.0.0          0.0.0.0      192.168.0.2  Default

===========================================================================

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 14     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 14     58 2001::/32                On-link

 14    306 2001:0:9d38:6ab8:3023:37b5:3f57:ffbe/128

                                    On-link

 14    306 fe80::/64                On-link

 14    306 fe80::3023:37b5:3f57:ffbe/128

                                    On-link

  1    306 ff00::/8                 On-link

 14    306 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (03/25/2015 07:26:26 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/25/2015 02:37:27 AM) (Source: Customer Experience Improvement Program) (User: )

Description: 90080108

 

Error: (03/25/2015 01:19:42 AM) (Source: Customer Experience Improvement Program) (User: )

Description: 80004005

 

Error: (03/24/2015 03:18:44 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/24/2015 02:22:14 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/24/2015 02:05:14 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/24/2015 07:11:43 AM) (Source: Customer Experience Improvement Program) (User: )

Description: 80004005

 

Error: (03/24/2015 06:35:22 AM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/23/2015 00:51:13 PM) (Source: WinMgmt) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (03/23/2015 07:38:22 AM) (Source: Application Error) (User: )

Description: Faulting application name: plugin-container.exe, version: 36.0.3.5556, time stamp: 0x550bb6a0

Faulting module name: mozalloc.dll, version: 36.0.3.5556, time stamp: 0x550ba813

Exception code: 0x80000003

Fault offset: 0x00001e02

Faulting process id: 0x2c13c

Faulting application start time: 0xplugin-container.exe0

Faulting application path: plugin-container.exe1

Faulting module path: plugin-container.exe2

Report Id: plugin-container.exe3

 

 

System errors:

=============

Error: (03/25/2015 07:26:48 AM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

 

Error: (03/24/2015 03:19:17 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

 

Error: (03/24/2015 03:18:40 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

 

Error: (03/24/2015 02:23:06 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

 

Error: (03/24/2015 02:23:03 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

 

Error: (03/24/2015 02:05:34 PM) (Source: Service Control Manager) (User: )

Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:

%%1068

 

Error: (03/24/2015 02:04:48 PM) (Source: DCOM) (User: )

Description: 1084MSIServer{000C101C-0000-0000-C000-000000000046}

 

Error: (03/24/2015 02:04:05 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (03/24/2015 02:04:05 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Server service which failed to start because of the following error:

%%1068

 

Error: (03/24/2015 02:04:04 PM) (Source: DCOM) (User: )

Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

 

 

Microsoft Office Sessions:

=========================

 

 

=========================== Installed Programs ============================

A1PCCleaner (HKLM-x32\...\{961D22C4-61AC-47B7-A9C7-3CDA921DD165}) (Version: 1.0.0.0 - Tuneup computer A1PCCleaner)

Adobe Acrobat X Standard - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-BA7E-000000000005}) (Version: 10.0.0 - Adobe Systems)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 16.0.0.245 - Adobe Systems Incorporated)

Adobe AIR (x32 Version: 16.0.0.245 - Adobe Systems Incorporated) Hidden

Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.9 - Adobe Systems Incorporated)

Adobe Download Assistant (x32 Version: 1.2.9 - Adobe Systems Incorporated) Hidden

Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)

Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)

Adobe Reader XI  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.00 - Adobe Systems Incorporated)

AutoCAD Civil 3D 2008 (HKLM-x32\...\AutoCAD Civil 3D 2008) (Version: 500.0.496.1 - Autodesk)

AutoCAD Civil 3D 2008 (x32 Version: 500.0.496.1 - Autodesk) Hidden

AutoCAD Civil 3D 2008 SP2 (HKLM-x32\...\AutoCAD Civil 3D 2008 SP2) (Version: 1 - Autodesk)

AutoCAD Civil 3D Land Desktop Companion 2008 (HKLM-x32\...\AutoCAD Civil 3D Land Desktop Companion 2008) (Version: 17.0.396.0 - Autodesk)

AutoCAD Civil 3D Land Desktop Companion 2008 (x32 Version: 17.0.396.0 - Autodesk) Hidden

AutoCAD Civil 3D Land Desktop Companion 2008 SP2 (HKLM-x32\...\AutoCAD Civil 3D Land Desktop Companion 2008 SP2) (Version:  - Autodesk)

Autodesk App Manager (HKLM-x32\...\{C8125548-F2D5-4059-823F-1F3C5BBD9F19}) (Version: 1.2.0 - Autodesk)

Autodesk Application Manager (HKLM-x32\...\Autodesk Application Manager) (Version: 4.0.69.0 - Autodesk)

Autodesk AutoCAD Civil 3D 2015 - English (Version: 10.4.524.0 - Autodesk) Hidden

Autodesk AutoCAD Civil 3D 2015 (HKLM\...\Autodesk AutoCAD Civil 3D 2015) (Version: 10.4.524.0 - Autodesk)

Autodesk AutoCAD Civil 3D 2015 (Version: 10.4.524.0 - Autodesk) Hidden

Autodesk AutoCAD Civil 3D 2015 32 Bit Object Enabler on Autodesk Storm and Sanitary Analysis 2015 - Language Neutral (HKLM-x32\...\{350E2159-5DC8-4A1E-95B2-7219C58F7FCB}) (Version: 524.0 - Autodesk, Inc.)

Autodesk AutoCAD Civil 3D 2015 Language Pack - English (Version: 10.4.524.0 - Autodesk) Hidden

Autodesk AutoCAD Performance Feedback Tool Version 1.2.2 (HKLM-x32\...\{85735431-6CD3-4B16-BEC8-95332034E53B}) (Version: 1.2.2.0 - Autodesk)

Autodesk BIM 360 Glue AutoCAD 2015 Add-in 64 bit (HKLM\...\{9D589081-AFC2-4932-9071-AC585AC1EA83}) (Version: 3.32.3004 - Autodesk)

Autodesk Content Service (HKLM-x32\...\Autodesk Content Service) (Version: 3.2.0.0 - Autodesk)

Autodesk Content Service (x32 Version: 3.2.0.0 - Autodesk) Hidden

Autodesk Content Service Language Pack (x32 Version: 3.2.0.0 - Autodesk) Hidden

Autodesk Design Review 2008 (HKLM-x32\...\{FACF203E-0F4D-489A-B80C-D185253C8FCB}) (Version: 4.1.0 - Autodesk, Inc.)

Autodesk DWF Viewer 7 (HKLM-x32\...\{9A346205-EA92-4406-B1AB-50379DA3F057}) (Version: 7.2.0 - Autodesk, Inc.)

Autodesk Featured Apps (HKLM-x32\...\{EDDEE94B-214D-4B07-9727-A3E46F3E379A}) (Version: 1.2.0 - Autodesk)

Autodesk Material Library 2015 (HKLM-x32\...\{427F733F-4D6C-45BC-9324-EB743104C321}) (Version: 5.2.9.100 - Autodesk)

Autodesk Material Library Base Resolution Image Library 2015 (HKLM-x32\...\{ABE2F70B-8D94-44E9-AA04-F0DB35063D62}) (Version: 5.2.9.100 - Autodesk)

Autodesk Storm and Sanitary Analysis 2015 (HKLM-x32\...\{36A89146-A453-48A1-82C2-922CD6DBFD35}) (Version: 9.1.140 - Autodesk, Inc.)

Autodesk Storm and Sanitary Analysis 2015 x64 Plug-in (HKLM\...\{70326DC6-6585-47FA-A08E-773D31B6EC08}) (Version: 9.1.140 - Autodesk, Inc.)

Autodesk Subassembly Composer on Autodesk AutoCAD Civil 3D 2015 - English - English (United States) (HKLM\...\{17BB7878-35C5-4275-8893-2FEEA2F7586C}) (Version: 524.0 - Autodesk, Inc.)

Autodesk Subassembly Composer on Autodesk AutoCAD Civil 3D 2015 - English - Language Neutral (HKLM\...\{97888F8E-ED3A-4386-908C-670C170D2AA8}) (Version: 524.0 - Autodesk, Inc.)

AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5751 - AVG Technologies)

AVG 2015 (Version: 15.0.4315 - AVG Technologies) Hidden

AVG 2015 (Version: 15.0.5751 - AVG Technologies) Hidden

AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.1.0.411 - AVG Technologies)

CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)

Citrix Online Launcher (HKLM-x32\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)

Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.60 - Dell Inc.)

Dell Command | Update (HKLM-x32\...\{EC542D5D-B608-4145-A8F7-749C02BE6D94}) (Version: 2.0.0 - Dell Inc.)

Dell Digital Delivery (HKLM-x32\...\{BC8233D8-59BA-4D40-92B9-4FDE7452AA8B}) (Version: 3.0.3999.0 - Dell Products, LP)

Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)

Dell Foundation Services (HKLM\...\{76966FD2-4189-41F1-9CF6-9D177B4DEC97}) (Version: 2.0.42.1 - Dell Inc.)

Dell Protected Workspace (HKLM-x32\...\{E2CAA395-66B3-4772-85E3-6134DBAB244E}) (Version: 2.3.15835 - Invincea, Inc.)

DisplayLink Core Software (HKLM\...\{89E40591-0404-4769-88E7-F649C95AE151}) (Version: 7.6.56275.0 - DisplayLink Corp.)

Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden

GoToMeeting 7.1.3.2457 (HKCU\...\GoToMeeting) (Version: 7.1.3.2457 - CitrixOnline)

HEC-RAS 4.1.0 (HKLM-x32\...\{692F1402-6F45-42F3-9D82-9AAEFBFAD4A1}) (Version: 4.1.0 - Hydrologic Engineering Center)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.18.10.3234 - Intel Corporation)

Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.5.4.40 - Intel Corporation)

Intel® Trusted Connect Service Client (Version: 1.28.487.1 - Intel Corporation) Hidden

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)

Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden

Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)

Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)

Microsoft Visual Basic PowerPacks 10.0 (HKLM-x32\...\{2D9F8079-7D50-3EFD-B3BD-ED642E4EE756}) (Version: 10.0.20911 - Microsoft)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)

Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden

Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden

Mozilla Firefox 36.0.4 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.4 (x86 en-US)) (Version: 36.0.4 - Mozilla)

Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 35.0.1 - Mozilla)

PDF Report Writer (novaPDF 6.4  printer) (HKLM\...\PDF Report Writer_is1) (Version:  - Softland)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5987 - Realtek Semiconductor Corp.)

Request (HKLM-x32\...\{B96B399A-A3E6-4883-B667-E1027F5CABDD}) (Version: 7.003.0112 - )

SketchUp Import (HKLM-x32\...\{C403E867-FCF1-432B-BCC1-8FFD40A10A6E}) (Version: 1.2.0 - Autodesk)

TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.39052 - TeamViewer)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

Update for Microsoft .NET Framework 4.5 (KB2750147) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2750147) (Version: 1 - Microsoft Corporation)

Update for Microsoft .NET Framework 4.5 (KB2805221) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2805221) (Version: 1 - Microsoft Corporation)

Update for Microsoft .NET Framework 4.5 (KB2805226) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2805226) (Version: 1 - Microsoft Corporation)

Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2920794) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{BB006B39-9FD7-4DD5-942E-CDF1BBD718DB}) (Version:  - Microsoft)

Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)

Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)

Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)

Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2956104) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A8AEAD3C-C39C-47DA-A9B3-7F8C895B9E6A}) (Version:  - Microsoft)

Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)

Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)

Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)

Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)

VBA (2627.01) (x32 Version: 6.03.00.9402 - Microsoft Corporation) Hidden

Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)

Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)

WeatherApp (HKLM-x32\...\{40060F30-F802-40C3-AA01-D084924B60C7}) (Version: 1.0.0.0 - Portable WeatherApp)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 18%

Total physical RAM: 16302.65 MB

Available physical RAM: 13316.68 MB

Total Pagefile: 32603.49 MB

Available Pagefile: 29473.84 MB

Total Virtual: 4095.88 MB

Available Virtual: 3977.62 MB

 

========================= Partitions: =====================================

 

1 Drive c: (OS) (Fixed) (Total:453.99 GB) (Free:348.92 GB) NTFS

3 Drive h: (Acer) (Network) (Total:913.84 GB) (Free:509.28 GB) NTFS

4 Drive m: (Acer) (Network) (Total:913.84 GB) (Free:509.28 GB) NTFS

5 Drive s: (Acer) (Network) (Total:913.84 GB) (Free:509.28 GB) NTFS

6 Drive t: (Acer) (Network) (Total:913.84 GB) (Free:509.28 GB) NTFS

7 Drive u: (Acer) (Network) (Total:913.84 GB) (Free:509.28 GB) NTFS

8 Drive y: (RECOVERY) (Fixed) (Total:11.73 GB) (Free:4 GB) NTFS

9 Drive z: (Acer) (Network) (Total:913.84 GB) (Free:509.28 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\JIM-PC

 

Administrator            Guest                    Jim                     

 

========================= Restore Points ==================================

 

06-03-2015 20:16:01 Removed Adobe Acrobat XI Pro.

06-03-2015 20:26:39 Installed Adobe Acrobat X Standard - English, Français, Deutsch.

12-03-2015 08:00:15 Windows Update

20-03-2015 05:00:02 Scheduled Checkpoint

24-03-2015 18:47:16 Removed A1PCCleaner

 

**** End of log ****

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 3/25/2015

Scan Time: 8:54:30 AM

Logfile:

Administrator: Yes

 

Version: 2.00.4.1028

Malware Database: v2015.03.25.04

Rootkit Database: v2015.02.25.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Jim

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 388833

Time Elapsed: 11 min, 26 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

Malwarebytes Anti-Rootkit BETA 1.09.1.1004

www.malwarebytes.org

 

Database version:

  main:    v2015.03.25.04

  rootkit: v2015.02.25.01

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.17691

Jim :: JIM-PC [administrator]

 

3/25/2015 9:24:52 AM

mbar-log-2015-03-25 (09-24-52).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 398731

Time elapsed: 16 minute(s), 43 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.09.1.1004

 

© Malwarebytes Corporation 2011-2012

 

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

 

Account is Administrative

 

Internet Explorer version: 11.0.9600.17691

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, X:\ DRIVE_FIXED

CPU speed: 3.292000 GHz

Memory total: 17094569984, free: 14091284480

 

Downloaded database version: v2015.03.25.04

Downloaded database version: v2015.02.25.01

Downloaded database version: v2015.03.09.01

=======================================

Initializing...

This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.

=======================================

Initializing...

------------ Kernel report ------------

     03/25/2015 09:24:46

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\system32\DRIVERS\iusb3hcs.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\dlkmdldr.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\avgrkx64.sys

\SystemRoot\system32\DRIVERS\avgloga.sys

\SystemRoot\system32\DRIVERS\avgmfx64.sys

\SystemRoot\system32\DRIVERS\avgidsha.sys

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\system32\DRIVERS\avgtdia.sys

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\avgldx64.sys

\SystemRoot\system32\DRIVERS\avgidsdrivera.sys

\SystemRoot\system32\DRIVERS\avgdiska.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\system32\drivers\dlkmd.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\iusb3xhc.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\system32\DRIVERS\TeeDriverx64.sys

\SystemRoot\system32\DRIVERS\usbehci.sys

\SystemRoot\system32\DRIVERS\USBPORT.SYS

\SystemRoot\system32\DRIVERS\Rt64win7.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\DRIVERS\IntcDAud.sys

\SystemRoot\system32\DRIVERS\portcls.sys

\SystemRoot\system32\DRIVERS\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\iusb3hub.sys

\SystemRoot\system32\drivers\RTDVHD64.sys

\SystemRoot\system32\DRIVERS\hidusb.sys

\SystemRoot\system32\DRIVERS\HIDCLASS.SYS

\SystemRoot\system32\DRIVERS\HIDPARSE.SYS

\SystemRoot\system32\DRIVERS\DisplayLinkUsbIo_x64_7.6.56275.0.sys

\SystemRoot\system32\DRIVERS\kbdhid.sys

\SystemRoot\system32\DRIVERS\mouhid.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_msahci.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\System32\Drivers\fastfat.SYS

\SystemRoot\system32\DRIVERS\WSDPrint.sys

\SystemRoot\system32\DRIVERS\WSDScan.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\drivers\dlkmd.sys

----------- End -----------

Done!

 

Scan started

Database versions:

  main:    v2015.03.25.04

  rootkit: v2015.02.25.01

 

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa800d7e5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa800d7e5b90, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa800d7e5060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa800d245060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

This is a System drive

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: D546ADF2

 

Partition information:

 

    Partition 0 type is Other (0xde)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 63  Numsec = 80262

 

    Partition 1 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 81920  Numsec = 24604672

    Partition file system is NTFS

    Partition is bootable

 

    Partition 2 type is Primary (0x7)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 24686592  Numsec = 952084480

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 500107862016 bytes

Sector size: 512 bytes

 

Done!

File "c:\programdata\avg2015\chjw\a2a6fd50a6fd2587.dat:1a15e864-20d4-4456-8356-e36a67ddf07b" is sparse (flags = 32768)

File "c:\programdata\avg2015\chjw\c024ff4624ff3e4a.dat:22a36526-cf28-4e7a-a8e5-204c793cfa76" is sparse (flags = 32768)

File "c:\programdata\avg2015\chjw\e92c1dba-6e09-4f86-bab2-35dd9d5810abe43a9f6a3a9f388e.dat:05c0c078-d1ed-4d38-aa10-575a70b7f61e" is sparse (flags = 32768)

Scan finished

=======================================

 

 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-81920-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removal finished

 

Rkill 2.4.7 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2015 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 03/25/2015 09:51:39 AM in x64 mode.

Windows Version: Windows 7 Professional Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * C:\Users\Jim\AppData\Local\Temp\AdskCleanup.0001 (PID: 6780) [UP-HEUR]

 

1 proccess terminated!

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity:

 

 * Windows Defender (WinDefend) is not Running.



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Local time:07:07 AM

Posted 25 March 2015 - 10:27 AM

p22002970.gif FSS log is incomplete.

 

p22002970.gif Uninstall A1PCCleaner.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Jim1813

Jim1813
  • Topic Starter

  • Members
  • 3 posts
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  • Local time:10:07 AM

Posted 26 March 2015 - 07:40 AM

I uninstalled the program and removed the pop up from the task manager.  This has solved the problem.

 

Thank you.



#6 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,473 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:07:07 AM

Posted 26 March 2015 - 06:18 PM

p22003888.gif


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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