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Blank screen after Windows everyday update

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#1 Lorizgal


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Posted 24 March 2015 - 10:33 AM

my HP laptop Envy m6 running 8.1 after updating with usual small windows updates, now has no screen display at all. When first turning on the screen has half white half grey screen (grey on the bottom half of screen). Then the screen goes to grey around the edges about an inch thick and the middle is white. No home screen, no icons no anything but white and grey screen.

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#2 illestrate


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Posted 24 March 2015 - 04:50 PM

Recommend you start the computer in Safe Mode by pressing F8 when you restart your laptop.  Let me know if it has the same problem, you know for sure this change happened right after the update so could be conflicting driver/update issues with your video.  

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