I'm looking for some help to troubleshoot an error that I have recently started getting when attempting to launch ImgBurn, initially I get the UAC dialog followed by an unusually lengthy pause before getting a dialog stating:
ImgBurn - The Ultimate Image Burner! has stopped working
==> Check online for a solution and close the program
==> Close the program
View problem details
Problem Event Name: APPCRASH
Application Name: ImgBurn.exe
Application Version: 126.96.36.199
Application Timestamp: 00000000
Fault Module Name: ImgBurn.exe
Fault Module Version: 188.8.131.52
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0048ed9b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: b8bd
Additional Information 2: b8bd433c0e222e3855b755cde429efba
Additional Information 3: f038
Additional Information 4: f0383d10ea8ec4b9842f3b2ca9188a99
I followed a similar post within the forum 'Help required please - APPCRASH Explorer.exe when I right click on a drive' hoping it would lead to a solution, sadly it did not and I am back to where I started.
Thank you in advance for your support, assistance, and patience.
Windows 7 Professional SP1 (x64)
Edited by hamluis, 23 March 2015 - 09:14 AM.
Moved from Introductions to All Other Apps - Hamluis.