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My Hardware isn't working properly.

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2 replies to this topic

#1 DrakePC


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Posted 22 March 2015 - 02:42 PM

I restored my computer to factory settings and..


My hardware, isn't working at all. For my Display adapters, it should be named "Radeon™ HD 6900 Series", take a look at what's happening with my other hardware too.





I have dual monitors, and now it's showing the same thing on both monitors. It's named "Generic PnP Monitor", it should be two dell monitor drives.

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#2 Chris Cosgrove

Chris Cosgrove

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Posted 22 March 2015 - 07:41 PM

Since you restored your computer to factory settings did you re-install the drivers for your Radeon card ?  Unless this was installed in the computer when you bought it the factory restore would not include the drivers for it. If you don't have the drivers to hand you can get them from AMD here -




I would not worry too much about the monitors showing up as 'generic PnP monitors' so long as they are both connecting and showing what you expect to see on them. If you sort out the Radeon drivers that might solve this query as well.


Chris Cosgrove

#3 illestrate


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Posted 23 March 2015 - 07:10 PM

Gotta update the drivers.  They probably have new driver updates for most of your compomennts.  Use slimdrivers or drivebooster google those get the free versions will automatically detect your drivers and update.  Remember to make a backup!

Edited by illestrate, 23 March 2015 - 07:10 PM.

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