hello can you help me solve my problem please
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Posted 22 March 2015 - 12:59 PM
We may be able to if you explain just what this problem is.
From the title I'm guessing you are trying to identify a battery, what is this battery to?
Please post the make and model of this computer.
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Posted 23 March 2015 - 02:35 PM
If you are referring to a laptop battery and the laptop is not seeing it, then most likely, it needs to be replaced. Batteries only last 2-4 years depending on usage and how they are recharged. You should be able to get a replacement one simply by googling for it.
You can try removing and re-inserting the battery in case of a loose connection.
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