I can't get rid of this trojan. I've given up, but it has given me the excuse to finally to change my ASUS back to factory settings. So that's good.
However, I've followed the steps but when I try to pick a system image it tells me "Windows cannot find system image on this computer". I tried to create one but I don't want it to carry over files from downloads, I just want to go back to as if I had just bought it (by that i mean just preinstalled programs). I've read that creating a system image will carry over old/bad files.
Is there anyway to get back to factory settings without bring over old files?