I have printer that is clogged with black ink. I have tried all the cleaning suggestions to no avail.
The printer does not make it easy to get to and remove the print head.
I found an old post that tells how to get it out, however, I need clarification on one part.
I am having trouble disconnecting the three flat wires attached to the print cartridge. I tried very carefully to remove them one at a time, the small one first.
I could not get the white slot to come off the board and the wire came out of it altogether. I stuck it back in, now, I hesitate to go any further.
Are the wires suppose to come out of the holder (or whatever they call them), or should the whole thing come out?
The bottom of the print cartridge is completely clogged. The area where the cartridge rests (out of site) when the printer is off looks like ink had dripped down to the bottom of the printer case. It's very shinny and wet looking, I'm guessing that can be cleaned up.
I would appreciate any and all help.