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Connected, have internet, but cant connect anywhere online


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3 replies to this topic

#1 Enigma416

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Posted 21 March 2015 - 08:52 AM

so this has been happening for a month or two and i've been thinking its drivers, check and they're up to date. looked under my tech support (no support avail without paying). i'm stuck in a rut now. this computer is less than 6mo old and there's nothing hardware/software wrong with it according to all the dell support tools and all drivers are up to date. need help.



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#2 hamluis

hamluis

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Posted 21 March 2015 - 12:21 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Enigma416

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Posted 21 March 2015 - 10:09 PM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Apex Predator (administrator) on 21-03-2015 at 22:07:26
Running from "C:\Users\Apex Predator\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: Alienware 17 Manufacturer: Alienware
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/21/2015 08:27:18 AM) (Source: Dell System Detect) (User: )
Description: <Exception><Type>System.Exception</Type><Message><![CDATA[Signture Mismatch]]></Message><Source><![CDATA[]]></Source><StackTrace><![CDATA[]]></StackTrace><SysInfo STag="8FVNN12" SMBIOSMajVer="2" SMBIOSMinVer="7" SMBIOSBIOSVer="A14" SMBIOSPresent="True" Rel_Date="20140924000000.000000+000" DSDVersion="6.0.0.9" Vendor="Alienware" PName="Alienware 17" Ident_Num="ARREAT-SUMMIT" TimeZone="(UTC-06:00) Central Time (US & Canada)" OSName="Microsoft Windows 7 Professional"/><Method>AuthenticationHandler.Authenticate</Method><Service>downloadservice</Service><Arguments>QueryString Signature:jjxQRCh03ghOx6bctLsHmbwBZok2uQOnYaX%2Fa4bIrbg;DSD Signature:7ltGX7k9EPwuXusL0TKoWMf0oPUdAa1Z8Bo/DB22VCQService Name: clientserviceMethod Name: getclientsysteminfoExpiration: 1426980295;</Arguments><UserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.101 Safari/537.36</UserAgent><HostIP>192.168.1.7</HostIP></Exception>
 
Error: (03/21/2015 07:58:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/19/2015 08:27:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: AoW3_Editor.exe, version: 1.0.0.0, time stamp: 0x00000000
Faulting module name: EK.bpl, version: 1.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00001dc3
Faulting process id: 0x18b0
Faulting application start time: 0xAoW3_Editor.exe0
Faulting application path: AoW3_Editor.exe1
Faulting module path: AoW3_Editor.exe2
Report Id: AoW3_Editor.exe3
 
Error: (03/19/2015 06:49:41 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNetworkStreamService did not shut down when asked, terminating. [0]
 
Error: (03/19/2015 06:49:40 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcCan continue stopping. [0]
 
Error: (03/19/2015 11:37:56 AM) (Source: Application Error) (User: )
Description: Faulting application name: Skype.exe, version: 7.1.0.105, time stamp: 0x54c25acc
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x616b6361
Faulting process id: 0x1e60
Faulting application start time: 0xSkype.exe0
Faulting application path: Skype.exe1
Faulting module path: Skype.exe2
Report Id: Skype.exe3
 
Error: (03/16/2015 10:49:15 AM) (Source: Application Hang) (User: )
Description: The program rads_user_kernel.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 2c6c
Start Time: 01d06000b7a0fb2d
Termination Time: 2
Application Path: C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exe
Report Id: fd83c17f-cbf3-11e4-8349-801934e05edd
 
Error: (03/11/2015 06:17:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 05:54:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: WLANExt.exe, version: 6.1.7600.16385, time stamp: 0x4a5bcc33
Faulting module name: IWMSSvc.dll_unloaded, version: 0.0.0.0, time stamp: 0x5387edc6
Exception code: 0xc0000005
Fault offset: 0x000007fef7d13618
Faulting process id: 0xd3cc
Faulting application start time: 0xWLANExt.exe0
Faulting application path: WLANExt.exe1
Faulting module path: WLANExt.exe2
Report Id: WLANExt.exe3
 
Error: (03/10/2015 11:52:26 AM) (Source: Application Hang) (User: )
Description: The program Skype.exe version 7.1.0.105 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 20d4
Start Time: 01d056a2756804ec
Termination Time: 269
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: c8ef38fd-c745-11e4-8b32-801934e05edd
 
System errors:
=============
Error: (03/21/2015 08:02:16 AM) (Source: Service Control Manager) (User: )
Description: The Dell Foundation Services service failed to start due to the following error: 
%%1053
 
Error: (03/21/2015 08:02:16 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell Foundation Services service to connect.
 
Error: (03/21/2015 07:58:50 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.7.
The computer with the IP address 192.168.1.2 did not allow the name to be claimed by
this computer.
 
Error: (03/21/2015 07:58:31 AM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
The details view of this entry contains further information.
 
Error: (03/21/2015 07:58:31 AM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0
The details view of this entry contains further information.
 
Error: (03/21/2015 07:58:30 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
Avgldx64
 
Error: (03/21/2015 07:58:17 AM) (Source: Service Control Manager) (User: )
Description: The LogMeIn Kernel Information Provider service failed to start due to the following error: 
%%3
 
Error: (03/21/2015 07:58:13 AM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service terminated with service-specific error %%-536753637.
 
Error: (03/19/2015 00:55:59 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.
 
Error: (03/13/2015 06:45:48 PM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.2.
The computer with the IP address 192.168.1.5 did not allow the name to be claimed by
this computer.
 
Microsoft Office Sessions:
=========================
Error: (03/21/2015 08:27:18 AM) (Source: Dell System Detect)(User: )
Description: <Exception><Type>System.Exception</Type><Message><![CDATA[Signture Mismatch]]></Message><Source><![CDATA[]]></Source><StackTrace><![CDATA[]]></StackTrace><SysInfo STag="8FVNN12" SMBIOSMajVer="2" SMBIOSMinVer="7" SMBIOSBIOSVer="A14" SMBIOSPresent="True" Rel_Date="20140924000000.000000+000" DSDVersion="6.0.0.9" Vendor="Alienware" PName="Alienware 17" Ident_Num="ARREAT-SUMMIT" TimeZone="(UTC-06:00) Central Time (US & Canada)" OSName="Microsoft Windows 7 Professional"/><Method>AuthenticationHandler.Authenticate</Method><Service>downloadservice</Service><Arguments>QueryString Signature:jjxQRCh03ghOx6bctLsHmbwBZok2uQOnYaX%2Fa4bIrbg;DSD Signature:7ltGX7k9EPwuXusL0TKoWMf0oPUdAa1Z8Bo/DB22VCQService Name: clientserviceMethod Name: getclientsysteminfoExpiration: 1426980295;</Arguments><UserAgent>Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.101 Safari/537.36</UserAgent><HostIP>192.168.1.7</HostIP></Exception>
 
Error: (03/21/2015 07:58:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/19/2015 08:27:09 PM) (Source: Application Error)(User: )
Description: AoW3_Editor.exe1.0.0.000000000EK.bpl1.0.0.000000000c000000500001dc318b001d0629f7ac99e69C:\Program Files (x86)\Steam\steamapps\common\AoW3\AoW3_Editor.exeC:\Program Files (x86)\Steam\steamapps\common\AoW3\EK.bpl399d76f4-cea0-11e4-8349-801934e05edd
 
Error: (03/19/2015 06:49:41 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNetworkStreamService did not shut down when asked, terminating. [0]
 
Error: (03/19/2015 06:49:40 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcCan continue stopping. [0]
 
Error: (03/19/2015 11:37:56 AM) (Source: Application Error)(User: )
Description: Skype.exe7.1.0.10554c25accunknown0.0.0.000000000c0000005616b63611e6001d05c83a44da775C:\Program Files (x86)\Skype\Phone\Skype.exeunknown4b2bd896-ce56-11e4-8349-801934e05edd
 
Error: (03/16/2015 10:49:15 AM) (Source: Application Hang)(User: )
Description: rads_user_kernel.exe0.0.0.02c6c01d06000b7a0fb2d2C:\Riot Games\League of Legends\RADS\system\rads_user_kernel.exefd83c17f-cbf3-11e4-8349-801934e05edd
 
Error: (03/11/2015 06:17:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 05:54:04 PM) (Source: Application Error)(User: )
Description: WLANExt.exe6.1.7600.163854a5bcc33IWMSSvc.dll_unloaded0.0.0.05387edc6c0000005000007fef7d13618d3cc01d059f22c8cbe59C:\Windows\system32\WLANExt.exeIWMSSvc.dll83e22adb-c841-11e4-8b32-801934e05edd
 
Error: (03/10/2015 11:52:26 AM) (Source: Application Hang)(User: )
Description: Skype.exe7.1.0.10520d401d056a2756804ec269C:\Program Files (x86)\Skype\Phone\Skype.exec8ef38fd-c745-11e4-8b32-801934e05edd
 
=========================== Installed Programs ============================
7 Days to Die (HKLM-x32\...\Steam App 251570) (Version:  - The Fun Pimps)
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
A Virus Named TOM (HKLM-x32\...\Steam App 207650) (Version:  - Misfits Attic)
Accidental Damage Services Agreement (HKLM-x32\...\{330B7AAD-B2FE-4989-B02A-DDA5A174FCDF}) (Version: 2.0.0 - Dell Inc.)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.176 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10)  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Age of Mythology: Extended Edition (HKLM-x32\...\Steam App 266840) (Version:  - SkyBox Labs)
Age of Wonders III (HKLM-x32\...\Steam App 226840) (Version:  - Triumph Studios)
AlienRespawn (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.60 - Alienware)
Alienware Command Center (HKLM-x32\...\InstallShield_{D4CE21D4-27E5-46DB-9FFE-553A90AD4B9F}) (Version: 3.5.14.0 - Alienware Corp.)
Alienware Command Center (Version: 3.5.14.0 - Alienware Corp.) Hidden
Alienware Customer Surveys (HKLM-x32\...\{9AAA35D1-B21D-4610-BBAE-18FE2D00C3E0}) (Version: 1.11.4124 - Dell Inc.)
Alienware Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Alienware On-Screen Display (HKLM-x32\...\InstallShield_{0D69462F-99CC-4F8D-942E-666E21CE59F8}) (Version: 0.33.0.11C - )
Alienware On-Screen Display (x32 Version: 0.33.0.11C - ) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5645 - AVG Technologies)
AVG 2015 (Version: 15.0.4284 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5645 - AVG Technologies) Hidden
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.1.0.411 - AVG Technologies)
Banctec Service Agreement (HKLM-x32\...\{BD4B02C1-0271-4D7D-A850-19DE2E5CDF83}) (Version: 2.0.0 - Dell Inc.)
Banished (HKLM-x32\...\Steam App 242920) (Version:  - Shining Rock Software LLC)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
CompleteCare Business Service Agreement (HKLM-x32\...\{83E499FA-E6AA-47F9-80F2-1E0109E49397}) (Version: 2.0.0 - Dell Inc.)
Darkspore (HKLM-x32\...\Steam App 99890) (Version:  - Maxis™)
Dell Data Vault (Version: 4.2.2.0 - Dell Inc.) Hidden
Dell Foundation Services (HKLM\...\{0D2426EF-A4D1-403B-B78B-2897D6AD3021}) (Version: 1.1.333.0 - Dell Inc.)
Dell InHome Service Agreement (HKLM-x32\...\{41AA8F20-FD30-4878-9080-6D5BE575FD41}) (Version: 2.0.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.0.6584.52 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.0.2.57295 - Dell)
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.0.0.9 - Dell)
DHS Service Agreement (HKLM-x32\...\{BE7FC743-CC74-4977-82DD-CD4FC7EF74B6}) (Version: 2.0.0 - Dell Inc.)
Dolphin 4.0 (HKLM-x32\...\Dolphin) (Version: 4.0 - Dolphin Development Team)
Don't Starve (HKLM-x32\...\Steam App 219740) (Version:  - Klei Entertainment)
Don't Starve Together Beta (HKLM-x32\...\Steam App 322330) (Version:  - Klei Entertainment)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
Dungeon of the Endless (HKLM-x32\...\Steam App 249050) (Version:  - AMPLITUDE Studios)
DUNGEONS - The Dark Lord (Steam Special Edition) (HKLM-x32\...\Steam App 200550) (Version:  - Realmforge Studios)
EMSC (x32 Version: 0.0.0.25 - Compal Electronics, Inc.) Hidden
Endless Legend (HKLM-x32\...\Steam App 289130) (Version:  - AMPLITUDE Studios)
Endless Space (HKLM-x32\...\Steam App 208140) (Version:  - AMPLITUDE Studios)
Gnomoria (HKLM-x32\...\Steam App 224500) (Version:  - Robotronic Games)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Guild Wars 2 (HKLM-x32\...\Guild Wars 2) (Version:  - NCsoft Corporation, Ltd.)
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
HuniePop (HKLM-x32\...\Steam App 339800) (Version:  - HuniePot)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1323 - Intel Corporation)
Intel® PRO/Wireless Driver (Version: 17.00.6000.1654 - Intel Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3496 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.7.1002 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.0.7.1002 - Intel Corporation) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.0.0.102 - Intel Corporation)
Intel® Wireless Bluetooth®(patch version 17.0.1427.2) (HKLM\...\{302600C1-6BDF-4FD1-1406-148929CC1385}) (Version: 17.1.1406.0472 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{a427cd1c-b97d-4142-87c1-15b3ea68a34c}) (Version: 17.0.6 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (Version: 17.0.5.0389 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.27.798.1 - Intel Corporation) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
LogMeIn Hamachi (HKLM-x32\...\LogMeIn Hamachi) (Version: 2.2.0.319 - LogMeIn, Inc.)
LogMeIn Hamachi (x32 Version: 2.2.0.319 - LogMeIn, Inc.) Hidden
Magicite (HKLM-x32\...\Steam App 268750) (Version:  - SmashGames)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Middle-earth: Shadow of Mordor (HKLM-x32\...\Steam App 241930) (Version:  - Monolith Productions, Inc.)
Might & Magic: Heroes VI (HKLM-x32\...\Steam App 48220) (Version:  - Blackhole)
MotoHelper 2.1.41 Driver 5.5.0 (HKLM-x32\...\MotoHelper) (Version: 2.1.41 - Motorola)
MotoHelper MergeModules (x32 Version: 1.2.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 5.5.0 (Version: 5.5.0 - Motorola Inc.) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA 3D Vision Driver 347.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.88 - NVIDIA Corporation)
NVIDIA Control Panel 347.88 (Version: 347.88 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.2.2 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.2.2 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 347.88 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.88 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.173.1392 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.2 - NVIDIA Corporation) Hidden
NVIDIA Optimus Update 17.12.8 (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 17.12.8 (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 17.12.8 (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 17.12.8 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.27 (Version: 1.2.27 - NVIDIA Corporation) Hidden
Premium Service Agreement (HKLM-x32\...\{A74168E5-C3F7-4809-85D3-145C64A4CFCC}) (Version: 2.0.0 - Dell Inc.)
Qualcomm Atheros Bandwidth Control Filter Driver (Version: 1.0.23.1036 - Qualcomm Atheros) Hidden
Qualcomm Atheros Killer E220x Drivers (Version: 1.0.23.1036 - Qualcomm Atheros) Hidden
Qualcomm Atheros Killer Network Manager Suite (HKLM-x32\...\{1A258050-DBDF-48E6-B9B1-E404FF5903F7}) (Version: 1.0.23.1036 - Qualcomm Atheros)
Qualcomm Atheros Network Manager (Version: 1.0.23.1036 - Qualcomm Atheros) Hidden
QualxServ Service Agreement (HKLM-x32\...\{18401E1E-1E44-461A-A4B2-E48B1A727818}) (Version: 2.0.0 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7260 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.28134 - Realtek Semiconductor Corp.)
Remember Me (HKLM-x32\...\Steam App 228300) (Version:  - DONTNOD Entertainment)
SHIELD Streaming (Version: 4.0.1000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 17.12.8 - NVIDIA Corporation) Hidden
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - 2K Games, Inc.)
Sid Meier's Civilization: Beyond Earth (HKLM-x32\...\Steam App 65980) (Version:  - Firaxis Games)
Skype™ 7.1 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.1.105 - Skype Technologies S.A.)
Space Engineers (HKLM-x32\...\Steam App 244850) (Version:  - Keen Software House)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Spore (HKLM-x32\...\Steam App 17390) (Version:  - Maxis™)
Spore: Creepy & Cute Parts Pack (HKLM-x32\...\Steam App 17440) (Version:  - Maxis™)
Spore: Galactic Adventures (HKLM-x32\...\Steam App 24720) (Version:  - EA - Maxis)
ST Microelectronics 3 Axis Digital Accelerometer Solution (HKLM-x32\...\{9C24F411-9CA7-4A8A-91F3-F08A4A38EB31}) (Version: 4.12.0040 - ST Microelectronics)
Stagelight (HKLM\...\Stagelight) (Version: 2.0.0.5006 - Open Labs, LLC.)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.3.8.62 - Synaptics Incorporated)
System Checkup 3.5 (HKLM-x32\...\{4AC7B4E7-59B7-4E48-A60D-263C486FC33A}_is1) (Version: 3.5.0.23 - iolo technologies, LLC)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
Ticket to Ride (HKLM-x32\...\Steam App 108200) (Version:  - Days of Wonder)
Torchlight II (HKLM-x32\...\Steam App 200710) (Version:  - Runic Games)
Ubisoft Game Launcher (HKLM-x32\...\{888F1505-C2B3-4FDE-835D-36353EBD4754}) (Version: 1.0.0.0 - UBISOFT)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
XCOM: Enemy Unknown (HKLM-x32\...\Steam App 200510) (Version:  - Firaxis Games)
 
========================= Memory info: ===================================
Percentage of memory in use: 35%
Total physical RAM: 8077.06 MB
Available physical RAM: 5243.11 MB
Total Pagefile: 16152.31 MB
Available Pagefile: 12819.44 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.26 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:921.28 GB) (Free:601.62 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ARREAT-SUMMIT
 
Administrator            Apex Predator            Guest                    
The Food Chain           
 
**** End of log ****
 

Edited by hamluis, 22 March 2015 - 03:04 PM.


#4 hamluis

hamluis

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Posted 22 March 2015 - 03:23 PM

See Answers at https://social.technet.microsoft.com/Forums/appvirtualization/en-US/66aabf67-1bcb-47d2-8490-5fbb402c7cc3/event-18-error-whealogger .

 

System Checkup 3.5 (HKLM-x32\...\{4AC7B4E7-59B7-4E48-A60D-263C486FC33A}_is1) (Version: 3.5.0.23 - iolo technologies, LLC)

 

I would uninstall this software.  I'm not sure just what it is supposed to be...but, IMO, Iolo is one of those "developers" who peddle products that no user really needs.

 

After uninstalling it...I would run the chkdsk /r command and the sfc /scannow command...and then see how my system is functioning.

 

Chkdsk From Command Prompt, Win 7 - http://www.bleepingcomputer.com/forums/t/496613/contextmenu-is-causing-explorerexe-to-crash/?p=3067880

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

Louis






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