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Windows wont work properly after defrag


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#1 randychandy

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Posted 20 March 2015 - 03:03 PM

I ran a defraggler defrag for the first time ever, since I was aware that there might be an issue with it and windows 7. I recall last time i did so windows would not start. 

 

Well, i did so the other day as I had 24 GB that needed it and my computer as beginning to slow down just a tad bit. Low and behold I am having a problem now, after 1.5 years, and my only ever defrag... that I cannot load certain webpages. I can load some and they work great, other websites, ie filehippo, medbullets, random websites, I have no idea how the computer decides which, are not loading, no error messages or nothing, just a blank page. THis is the case on ALL browsers on my computer. 

 

I m really in need of some advice as I cannot access some pages that are crucial for my upcoming exam. I cant tell if this is degrag related, or just windows error..but the two events do happen to coincide. I did a flushdns as per a google result of someone haveing a similar problem, but I cannot for the life of me think of anyhting else that may be the problem. 

 

Can anyone out there in the tech world please help with this, if it makes sense to anyone?  :mellow:


Edited by randychandy, 20 March 2015 - 03:04 PM.


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#2 OldPhil

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Posted 20 March 2015 - 03:37 PM

Firstly I cannot imagine not defraging for that long a period, a couple of months maybe.  Seeing that you can access some areas and not others my guess is your system has a bug.  Can you run your security software?


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#3 randychandy

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Posted 20 March 2015 - 03:41 PM

i ran a full eset nod32 updated scan. nothing..i tried downloading malwarebytes from the website - also the page wouldnt load and stay blank... what else can i use? or do? is there a registry scan or cleaner that i can use? 



#4 FreeBooter

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Posted 20 March 2015 - 03:58 PM

Clean all internet temporary files with CCleaner.


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#5 randychandy

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Posted 20 March 2015 - 04:05 PM

nope, nothing at all. same problem... Wondering if i need to reinstall windows at all? That is what solved the issue last time  :/   Is there a known comflicting issue with windows 7 and defraggler? 


Edited by randychandy, 20 March 2015 - 05:03 PM.


#6 FreeBooter

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Posted 20 March 2015 - 05:03 PM

Reset Internet Explorer setting from Security tab and Advanced tab.


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#7 randychandy

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Posted 20 March 2015 - 05:15 PM

Nope, that didnt help at all.....I keep getting a http 400 bad request error. 



#8 OldPhil

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Posted 20 March 2015 - 05:17 PM

IMO I would open a post in "Am I Infected" with a link to this post for current information.  I still have a hunch you have a bug in your system.


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#9 hamluis

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Posted 20 March 2015 - 05:22 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
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#10 FreeBooter

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Posted 20 March 2015 - 05:25 PM

Yes check to see if computer infected also visit below website to troubleshoot HTTP Error 400 Bad request error.

 

 

"HTTP Error 400 Bad request"

http://www.checkupdown.com/status/E400.html


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#11 randychandy

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Posted 20 March 2015 - 05:30 PM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Franklin (administrator) on 20-03-2015 at 18:25:09
Running from "C:\Users\Franklin\Downloads"
Microsoft Windows 7 Enterprise  Service Pack 1 (X64)
Model: PORTEGE R830 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/20/2015 05:31:19 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 4888.  Message ID: [0x2509].
 
Error: (03/20/2015 05:30:07 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 4188.  Message ID: [0x2509].
 
Error: (03/20/2015 05:28:47 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 4088.  Message ID: [0x2509].
 
Error: (03/20/2015 05:25:59 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 4300.  Message ID: [0x2509].
 
Error: (03/20/2015 05:23:39 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 1816.  Message ID: [0x2509].
 
Error: (03/20/2015 05:01:34 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/20/2015 05:01:34 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.
 
Context: Windows Application
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/20/2015 05:01:34 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
 
Error: (03/20/2015 05:01:34 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.
 
Context: Windows Application, SystemIndex Catalog
 
 
Details:
Element not found.  (HRESULT : 0x80070490) (0x80070490)
 
Error: (03/20/2015 05:01:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (03/20/2015 05:01:45 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (03/20/2015 05:01:45 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (03/20/2015 05:01:42 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (03/20/2015 05:01:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (03/20/2015 05:01:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (03/20/2015 05:01:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (03/20/2015 05:01:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (03/20/2015 05:01:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (03/20/2015 05:01:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (03/20/2015 05:01:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
 
Microsoft Office Sessions:
=========================
 
 
=========================== Installed Programs ============================
AdFender (HKLM-x32\...\AdFender) (Version: 1.80 - AdFender, Inc.)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Amazon Kindle (HKLM-x32\...\Amazon Kindle) (Version:  - Amazon)
AuthenTec Fingerprint Software (HKLM\...\{5F1DFCC1-595D-4235-A044-E05B706D800A}) (Version: 9.0.8.36 - AuthenTec, Inc.)
Avira SearchFree Toolbar (HKLM-x32\...\{41564952-412D-5637-4300-A758B70C0F01}) (Version: 12.15.1.462 - APN, LLC)
CCleaner (HKLM\...\CCleaner) (Version: 5.01 - Piriform)
Cisco WebEx Meetings (HKLM-x32\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Citrix Authentication Manager (x32 Version: 5.1.0.62606 - Citrix Systems, Inc.) Hidden
Citrix Receiver (HDX Flash Redirection) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.1.0.0 - Citrix Systems, Inc.)
Citrix Receiver Inside (x32 Version: 4.1.0.56471 - Citrix Systems, Inc.) Hidden
Citrix Receiver Updater (x32 Version: 4.1.0.56461 - Citrix Systems, Inc.) Hidden
Citrix Receiver(Aero) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Citrix Receiver(DV) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Citrix Receiver(USB) (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
Defraggler (HKLM\...\Defraggler) (Version: 2.18 - Piriform)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
ESET Smart Security (HKLM\...\{C082CDB9-D173-4740-AE0E-C685E6F44850}) (Version: 8.0.304.0 - ESET, spol s r. o.)
FredV2Step1 (HKLM-x32\...\{D6BCD6F1-85F1-43AD-A5A8-FC7C070546DD}) (Version: 1.00.0000 - USMLE)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Talk Plugin (HKLM-x32\...\{C77CC230-7417-3F01-B70D-52583DC9FEC9}) (Version: 5.40.2.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 15.4 - Intel)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
KeyScrambler (HKLM-x32\...\KeyScrambler) (Version: 3.5.0.0 - QFX Software Corporation)
K-Lite Codec Pack 10.2.0 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.2.0 - )
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version:  - LastPass)
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Maxthon Cloud Browser (HKLM-x32\...\Maxthon3) (Version: 4.4.1.2000 - Maxthon International Limited)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 36.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.1 (x86 en-US)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
Online Plug-in (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
PL-2303 USB to Serial Driver (HKLM-x32\...\{4CEF9DFE-BE2F-4DD0-94DA-C402F9273278}) (Version: 1.00.0000 - Prolific)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.30.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.30.0 - Renesas Electronics Corporation) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15013.17 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (x32 Version: 3.2.15013.17 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.49.0 - SAMSUNG Electronics Co., Ltd.)
Self-service Plug-in (x32 Version: 4.1.0.41738 - Citrix Systems, Inc.) Hidden
SimCity 4 Deluxe (HKLM-x32\...\{A7A34FC9-DF24-4A36-00AD-D4EFE94CC116}) (Version:  - )
SiSoftware Sandra Lite 2014.RTM (HKLM\...\{C3113E55-7BCB-4de3-8EBF-60E6CE6B2396}_is1) (Version: 20.10.2014.2 - SiSoftware)
Skype™ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
SUABnR (HKLM-x32\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
SUABnR (x32 Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.35436 Beta - TeamViewer)
TFPU (Version: 1.0.1 - TOSHIBA) Hidden
TOSHIBA Fingerprint Utility (HKLM\...\TFPU{A7760E07-4C23-4766-A99E-F715F298E99C}) (Version: 1.0.3.54 - TOSHIBA Corporation)
TOSHIBA HDD Protection (HKLM\...\{94A90C69-71C1-470A-88F5-AA47ECC96B40}) (Version: 2.1.2.4 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.37 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (x32 Version: 2.0.3.37 - TOSHIBA Corporation) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2920794) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{BB006B39-9FD7-4DD5-942E-CDF1BBD718DB}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2956104) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A8AEAD3C-C39C-47DA-A9B3-7F8C895B9E6A}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Verizon Wireless Software Upgrade Assistant - Samsung(ar) (HKLM-x32\...\{EE296443-E401-43D2-9864-1C63AD8D376E}) (Version: 2.14.0410 - Samsung Electronics Co., Ltd.)
Verizon Wireless Software Utility Application for Android - Samsung (HKLM-x32\...\{69258FD1-F4EE-475A-83D1-BF68C8029592}) (Version: 2.14.0402 - Samsung Electronics Co., Ltd.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WinRAR 5.10 beta 2 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.2 - win.rar GmbH)
WordWeb (HKLM-x32\...\WordWeb) (Version: 7 - WordWeb Software)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 45%
Total physical RAM: 6023.43 MB
Available physical RAM: 3286.81 MB
Total Pagefile: 12045.04 MB
Available Pagefile: 9100.63 MB
Total Virtual: 4095.88 MB
Available Virtual: 3979.75 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:224.36 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\FRANKLIN-PC
 
Administrator            Franklin                 Guest                    
 
 
**** End of log ****


#12 randychandy

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Posted 20 March 2015 - 05:36 PM

http://speccy.piriform.com/results/gkYgg8LH233zitqVcniH3GD

 

i hope this helps... first time doing this so let me know if there is more you need... 

how do i link this to am i infexted? 


Edited by randychandy, 20 March 2015 - 05:37 PM.


#13 FreeBooter

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Posted 20 March 2015 - 05:59 PM

Have you follow the instruction on the website i ask you to visit. I would not say laptop overheating but those temperatures are high if you are not running any software that is utilizing CPU resources higher then normal usage. Have you run MalwareBytes, Online Eset Scanner, AdwCleaner and HitmanPro to check for malware infection. Also run the web browser without add-ons and make sure websites that are not loading is not block by firewall.


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#14 hamluis

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Posted 20 March 2015 - 06:19 PM

Good suggestions above, but I would alter them a tad.

 

The max operating temperature for I7 CPUs is (generally) 100 Celsius and you are nowhere near that...I would not be concerned with the temps of the CPU or the drive.

 

You have Eset installed and, IMO, it's a very good, reliable AV,  Rather than bother with the other programs suggested above, I would update it (should automatically have already updated today) and run a full system scan.  If anything is found and listed in the results, we need to move this to Am I Infected forum.

 

You have what I consider high RAM usage of some processes that I don't think are normal and that inclines me to think that adware/malware may be present.  Since I'm not qualified to assert that such is the case, it's another point for moving topic to AII.

 

Louis



#15 randychandy

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Posted 20 March 2015 - 06:23 PM

Thank you all, I did update and run the eset nod32, it dd not find anything. I don't believe there is anything that is infecting, as this really started after running the defraggler. 

Funny, as I try to access those websites, including filehippo, I cannot. It comes up as blank. Ive even disabled my firewall and tried to access the pages and am having the same issue. 

Ive disabled the windows firewall as well as the eset... i suppose if i post a pic from hijack this? would that be of any help? or does the speccy suffice?


Edited by randychandy, 20 March 2015 - 06:47 PM.





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