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Combofix nightmare..


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9 replies to this topic

#1 catman47

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Posted 20 March 2015 - 10:27 AM

I have Windows Vista Home Edition 32bit. Earlier this morning as I browsed through the bleeping computer I came upon a few individuals seeking help and one fix was to download Combofix. After reading what the good side of Combofix can do I like an idiot went ahead and downloaded the program.

A short time later a pop-up stating,"warning" you have Microsoft Security Essentials active please disable so Combofix don't scramble your internal functions. My problem is I don't know how to disable security essentials nor will it uninstall. What can I do to get by this nightmare? Combofix won't uninstall

I haven't ran a scan with Combofix yet and I just want to get it out of my computer.

Is there someone out there that can help without scolding me? I feel I will make a mess out of this if left on my own.



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#2 Sintharius

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Posted 20 March 2015 - 10:33 AM

Hello there,

I already gave the answer to your question in my latest post here.

To prevent confusion, I have asked a Moderator to close this topic.

Godspeed!

Regards,
Alex

#3 Queen-Evie

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Posted 20 March 2015 - 10:35 AM

Please do not start multiple topics about the same issue.

 

On second thought, I will leave this one open as it contains more information than your other topic.

 

The other one will be closed.


Edited by Queen-Evie, 20 March 2015 - 10:40 AM.


#4 Queen-Evie

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Posted 20 March 2015 - 10:47 AM

Is this related the issue you posted about here http://www.bleepingcomputer.com/forums/t/570706/newbie in Am I Infected?



#5 catman47

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Posted 20 March 2015 - 11:15 AM

no, this Combofix nightmare is a new issue and I apologize for not realizing where to post my questions. Being new is my handicap.

If I can uninstall Combofix I'd be a happy camper but when I tried to uninstall it began to install itself again I had to hit the power button to shut down the computer. I haven't let Combofix do a scan because of the warning that antivirus and antispy programs are running that would be my Microsoft Security Essentials and I still can't find a way to disable them.

Thanks for listening



#6 DBAPaul

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Posted 20 March 2015 - 11:30 AM

when I tried to uninstall it began to install itself again

 

On some programs uninstalling them shows a dialog box that says installing when it is actually uninstalling.  Not sure about Combofix but I'm sure someone who has used this program can advise.



#7 Aura

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Posted 20 March 2015 - 11:36 AM

Scratch what I just said, there's a procedure to follow to uninstall ComboFix and what it left behind. The instructions can be found in the guide below, at the end, under How to uninstall ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Edited by Aura., 20 March 2015 - 11:57 AM.

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#8 quietman7

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Posted 20 March 2015 - 01:20 PM

...Only the BC Staff or members of the Malware Respond Team are permitted to provide such assistant or answer questions related to ComboFix.

ComboFix usage, Questions, Help? - Look here


The correct way to uninstall ComboFix, all of its related folders, files and logs is to make sure it is still on the Desktop (<-Important!!!) and follow these instructions:

To uninstall ComboFix from Windows XP:

Click windows-xp.jpg select Run from the menu and in the open dialog box, type: combofix /uninstall
note that there is a space between combofix and /uninstall
Then click OK or press Enter.
run-box.jpg


To uninstall ComboFix from Windows Vista, Windows 7, Windows 8:

Click windows-7.jpg and in the Search field type combofix /uninstall
note that there is a space between combofix and /uninstall
Then press Enter
windows-7-start-menu.jpg

A Open File security warning will appear asking if you are sure you want to run ComboFix....click on the Run button to start the program.
  • If you encounter any problems using the switch from the Run dialog box or Search field, just rename ComboFix.exe to Uninstall.exe, then double-click on it to remove.
  • This will delete ComboFix's related folders/files, all backups of the files it removed, reset the clock settings, hide file extensions/system files, clear the System Restore cache to prevent possible reinfection and create a new Restore point.
  • When it has finished you will see a dialog box stating that "ComboFix has been uninstalled".
  • After that, you can remove the ComboFix.exe program from your Desktop by right-clicking on it and choosing delete.

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#9 catman47

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Posted 20 March 2015 - 02:27 PM

here is where I stand with Combofix. I do not see it in the programs/features, as I recall I did not run this program at any time so it didn't scan my computer although it was waiting for me to click ok. I do notice that it sits in my downloads undisturbed. There is no icon on my desktop nor any indication in the start menu. I am reluctant to click on the file Combofix in my downloads without a helper so I will play this by ear until I get more information. Its as though its dormant. What should I do?



#10 quietman7

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Posted 20 March 2015 - 03:25 PM

ComboFix is a stand-alone executable and does not install in Programs and Features so there would be no entry in the Start Menu either. The instructions I provided above are for removing (uninstalling) ComboFix after it has been run from the Desktop.

Since you clarified you did not run ComboFix at any time then there is nothing to uninstall. If it is sitting in your downloads folder, just right-click on ComboFix.exe and choose delete...then empty the Recyle bin.


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