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Desktop connection speeds lower than 3 laptops


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4 replies to this topic

#1 skylarmacrae

skylarmacrae

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Posted 20 March 2015 - 09:42 AM

I'm having problems getting my desktop to run at the wifi download and upload speeds that my other computers on my network are running. Per speedtest.net I'm getting around 12-15 Mbps download 3-4 upload. This was confirmed using Steam downloading a game at 2.0 MBps max and hovering at 1.5. 

 

Hardwired I can get 65Mbps and my Macbook Pro is getting 63Mbps thru wifi and my Asus is getting 33Mbps. 

 

Steps performed:

  • All drivers updated on Alienware X51 (my desktop) and on the Netgear router that is connected to my modem.
  • Recent re installation and update of Windows 7 on X51. 
  • Spyware, Malware, Adware, Antivirus scans all run and came back clean.
  • Reset of modem and router. Turned on my modem first then my router then my computers.
  • Made sure the router was far enough above and away from the modem to properly send the signal.
  • Note: all of the computers are in the same general location. All tests done at speedtest.net. All computers besides the one being tested were turned off. 
  • In Task Manager: my network link is at 65 Mbps but I can only download at 12-15 on my desktop. 

What do you think could be causing this and how do I fix it?

 

Thanks

 

*Edit- 

 

I am not currently at home. I will list all of the relevant info when I can access it at 8:15pm EST.


Edited by skylarmacrae, 20 March 2015 - 10:09 AM.


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#2 JohnC_21

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Posted 20 March 2015 - 12:10 PM

Dell drivers can be problematic. There may be a driver that is newer depending on what chipset is used unless it is some kind of proprietary Dell driver. Right click the Wireless adapter in Device Manager. Select Properties and under the Details tab select Hardware IDs. Copy and post the first line.

#3 skylarmacrae

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Posted 20 March 2015 - 07:10 PM

Here ya go
 
PCI\VEN_168C&DEV_002B&SUBSYS_02041028&REV_01


#4 skylarmacrae

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Posted 20 March 2015 - 07:24 PM

Alienware X51
Wireless
Netgear WNR2000v4
5 yds away 1 floor down
Charter Cable

 

Here's the log from MiniToolBox:

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Zach (administrator) on 20-03-2015 at 20:12:22
Running from "C:\Users\Zach\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: Alienware X51 Manufacturer: Alienware
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Dell Wireless 1502 802.11b/g/n = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Zach-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 84-8F-69-F5-79-B2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1502 802.11b/g/n
   Physical Address. . . . . . . . . : E0-06-E6-6C-20-9B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::7516:96c3:4b76:20ba%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.8(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, March 20, 2015 8:05:47 PM
   Lease Expires . . . . . . . . . . : Saturday, March 21, 2015 8:05:48 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 249562854
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-9D-25-DA-E0-06-E6-6C-20-9B
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{B2F1A7C0-D9EE-43D7-B25F-9567F010E200}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{82727C52-4996-488C-8B25-EFB9A11583E0}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:1429:225c:bb44:35a7(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1429:225c:bb44:35a7%13(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:c03::8a
 173.194.219.113
 173.194.219.100
 173.194.219.138
 173.194.219.102
 173.194.219.101
 173.194.219.139
 
 
Pinging google.com [74.125.196.138] with 32 bytes of data:
Reply from 74.125.196.138: bytes=32 time=61ms TTL=42
Reply from 74.125.196.138: bytes=32 time=80ms TTL=42
 
Ping statistics for 74.125.196.138:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 61ms, Maximum = 80ms, Average = 70ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=127ms TTL=44
Reply from 206.190.36.45: bytes=32 time=102ms TTL=44
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 102ms, Maximum = 127ms, Average = 114ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...84 8f 69 f5 79 b2 ......Realtek PCIe GBE Family Controller
 11...e0 06 e6 6c 20 9b ......Dell Wireless 1502 802.11b/g/n
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.8     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.8    281
      192.168.1.8  255.255.255.255         On-link       192.168.1.8    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.8    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.8    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.8    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:5ef5:79fb:1429:225c:bb44:35a7/128
                                    On-link
 11    281 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::1429:225c:bb44:35a7/128
                                    On-link
 11    281 fe80::7516:96c3:4b76:20ba/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/20/2015 08:06:01 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/19/2015 10:42:10 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends\prerequisites\DXSETUP.exe Games\League of Legends\prerequisites\DXSETUP.exe" /silent; Description = Installed DirectX; Error = 0x800706be).
 
Error: (03/19/2015 10:34:14 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
Error: (03/19/2015 10:34:12 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
Error: (03/19/2015 10:34:12 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
Error: (03/19/2015 10:34:12 PM) (Source: MsiInstaller) (User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.
 
 
System errors:
=============
Error: (03/20/2015 08:05:39 PM) (Source: Service Control Manager) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error: 
%%1053
 
Error: (03/20/2015 08:05:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.
 
Error: (03/19/2015 10:24:44 PM) (Source: Service Control Manager) (User: )
Description: The AVGIDSAgent service did not shut down properly after receiving a preshutdown control.
 
Error: (03/19/2015 10:24:09 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error: 
%%16405
 
Error: (03/19/2015 10:21:09 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service did not shut down properly after receiving a preshutdown control.
 
Error: (03/19/2015 10:20:36 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.
 
Error: (03/19/2015 10:07:13 PM) (Source: DCOM) (User: )
Description: {752073A1-23F2-4396-85F0-8FDB879ED0ED}
 
Error: (03/19/2015 10:05:01 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Content Protection HECI Service service terminated with the following error: 
%%-2147024637
 
Error: (03/19/2015 09:39:54 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2931356).
 
Error: (03/19/2015 09:39:54 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB3021674).
 
 
Microsoft Office Sessions:
=========================
Error: (03/20/2015 08:06:01 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/19/2015 10:42:10 PM) (Source: System Restore)(User: )
Description: C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends\prerequisites\DXSETUP.exe Games\League of Legends\prerequisites\DXSETUP.exe" /silentInstalled DirectX0x800706be
 
Error: (03/19/2015 10:34:14 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/19/2015 10:34:13 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/19/2015 10:34:12 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/19/2015 10:34:12 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (03/19/2015 10:34:12 PM) (Source: MsiInstaller)(User: Zach-PC)
Description: Product: League of Legends -- Error 1311. Source file not found(cabinet): C:\Users\Zach\AppData\Roaming\Riot Games\League of Legends 3.0.1\install\disk1.cab.  Verify that the file exists and that you can access it.(NULL)(NULL)(NULL)(NULL)(NULL)
 
 
 
=========================== Installed Programs ============================
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 17 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 17.0.0.134 - Adobe Systems Incorporated)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5856 - AVG Technologies)
AVG 2015 (Version: 15.0.4311 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5856 - AVG Technologies) Hidden
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 9.0 - Dell)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.101 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.7 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
H1Z1 (HKLM-x32\...\Steam App 295110) (Version:  - Sony Online Entertainment)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3958 - Intel Corporation)
League of Legends (HKLM-x32\...\League of Legends 3.0.1) (Version: 3.0.1 - Riot Games)
League of Legends (x32 Version: 3.0.1 - Riot Games) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
NVIDIA 3D Vision Controller Driver 311.06 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 311.06 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 347.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.52 - NVIDIA Corporation)
NVIDIA Control Panel 347.52 (Version: 347.52 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 347.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.52 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.173.1392 - NVIDIA Corporation) Hidden
NVIDIA Optimus Update 10.4.0 (Version: 10.4.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.12.1031 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.12.1031 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 10.4.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 10.4.0 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.11.3 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 10.4.0 - NVIDIA Corporation) Hidden
PowerDVD DX (HKLM-x32\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version: 8.2.5024 - CyberLink Corp.)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 1.18.19.24735 - Razer Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.46.610.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6662 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{17528CE4-C333-48FB-A9E4-D841E795CDCE}) (Version: 3.0.8.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 3.0.8.0 - Renesas Electronics Corporation) Hidden
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 61%
Total physical RAM: 6039.19 MB
Available physical RAM: 2309.2 MB
Total Pagefile: 12076.56 MB
Available Pagefile: 7932.08 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.46 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:833.99 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ZACH-PC
 
Administrator            Guest                    UpdatusUser              
Zach                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
20-03-2015 00:45:07 Installed Realtek Ethernet Controller Driver
20-03-2015 00:51:34 Installed Renesas Electronics USB 3.0 Host Controller Driver
20-03-2015 00:53:34 Windows Update
20-03-2015 01:04:00 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
20-03-2015 01:04:23 Installed Realtek Ethernet Controller Driver
20-03-2015 01:04:23 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
20-03-2015 02:04:51 Windows Update
20-03-2015 02:16:55 Installed AVG 2015
20-03-2015 02:17:13 Installed AVG 2015
20-03-2015 02:23:05 Installed 7-Zip 9.20 (x64 edition)
20-03-2015 02:34:13 Windows Update
20-03-2015 03:25:43 Windows Update
20-03-2015 05:28:31 Installed Microsoft Visual C++ 2005 Redistributable (x64)
20-03-2015 05:30:30 Installed Microsoft Visual C++ 2005 Redistributable
20-03-2015 05:31:41 Installed League of Legends
20-03-2015 05:40:45 Installed League of Legends
 
**** End of log ****


#5 JohnC_21

JohnC_21

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Posted 20 March 2015 - 08:04 PM

The interesting thing is the chipset is Atheros but the only drivers with that Subsys number is for Dell so Dell must have some kind of proprietary driver. I did find a later driver for the Dell 1502 wireless. You can download it here. Click on the hard drive icon and give a junk email address. The download is from Dell. I would create a Restore Point before installing the driver. It may be a good idea to uninstall the driver you have currently.

 

Have you tried changing the wireless channel on the router? There may be some interference going on. If you do not get the required speeds then I would look at getting an adapter similar to one of these for your desktop which uses a Ralink chipset.


Edited by JohnC_21, 20 March 2015 - 08:05 PM.





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