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Internet slowed down by desktop


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31 replies to this topic

#1 nomadsam

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Posted 19 March 2015 - 07:32 PM

I am running Windows 7 on my desktop.  Anytime it is turned on, the internet for the entire house slows to a crawl.  

 

Speedtest shows the download speed at 4.41 - 5 Mbps when the desktop is off and it slows down to .06 when the desktop is turned on.  

 

AVG scan shows nothing.  

 

*******************MEANT TO POST THIS IN ANOTHER FORUM.....PLEASE DISREGARD************************************


Edited by hamluis, 22 March 2015 - 04:12 PM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 dicke

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Posted 19 March 2015 - 08:18 PM

Have you tried a scan with the likes of Malwarebytes Antimalware or Super AntiSpyWare?

 

Dick


Stay well and surf safe [stay protected]

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#3 nomadsam

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Posted 19 March 2015 - 08:38 PM

Yes I ran malwarebytes and am doing a second run now.  What's weird is that while it was running I decided to do another speedtest.  It spiked to higher numbers suddenly as if nothing was wrong.  Then I waited and did a second speedtest and it went back down to slow again.  Not sure what that means if anything. 



#4 jhayz

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Posted 20 March 2015 - 01:10 AM

Try checking network activities using Resource Monitor.


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#5 Havachat

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Posted 20 March 2015 - 01:54 AM

I am running Windows 7 on my desktop.  Anytime it is turned on, the internet for the entire house slows to a crawl.  

 

 

 

 

Check what programs load in the system tray , and if the are set to check for Updates at boot time.

If your going to do a speed check ? do not run any programs at the same time.

After the computer has been on for at least 10 min and settles down , do the other computers then run ok for internet speed ? ..I would speedtest each PC individually to compare speeds across all of them. 



#6 nomadsam

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Posted 20 March 2015 - 10:28 AM

I have looked in the resource monitor but I don't really know what I am looking for to be honest.  I see various IP addresses (including mine) and some things that have names I somewhat recognize, for example: vff.cloud.avg.com   I have AVG so I am not sure if that's supposed to be there or not.  

 

Same thing with the system tray...I don't know what I am looking for exactly once I get into it.

 

I do know that this just started in the last week or so.  It is only when the desktop computer is on and doesn't matter how long it has been on...all day or a few minutes.  Within about five or ten minutes of turning the desktop on, everything slows down.  It is not the other devices.  As soon as the desktop is off, everything speeds back up.  Speedtest has been done on other items and they are fine when the desktop is off.  

 

I see something called deploy.static.akamaitechnologies.com but it isn't there all the time.  In fact, I saw it last night a few times and then this morning once for a second and then it was gone.  

 

Thought about downloading process monitor but not sure if that will help.  I definitely don't want to add more stuff to my computer if it's going to make things worse.  



#7 hamluis

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Posted 20 March 2015 - 12:23 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
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#8 nomadsam

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Posted 20 March 2015 - 12:38 PM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Lewis (administrator) on 20-03-2015 at 12:28:50
Running from "C:\Users\Lewis\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: p7-1110 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/20/2015 00:07:12 PM) (Source: Application Hang) (User: )
Description: The program SDScan.exe version 2.2.18.177 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 19dc
Start Time: 01d0632e46093ed0
Termination Time: 10
Application Path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
Report Id: 811c7a50-cf23-11e4-9032-00038a000015
 
Error: (03/20/2015 11:51:47 AM) (Source: Application Hang) (User: )
Description: The program SDScan.exe version 2.2.18.177 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1608
Start Time: 01d0632df0fc9b73
Termination Time: 8
Application Path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
Report Id: 5d865b67-cf21-11e4-9032-00038a000015
 
Error: (03/20/2015 11:50:09 AM) (Source: Application Hang) (User: )
Description: The program SDScan.exe version 2.2.18.177 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 155c
Start Time: 01d0632d5c127650
Termination Time: 11
Application Path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
Report Id: ff01dfcc-cf20-11e4-9032-00038a000015
 
Error: (03/20/2015 03:47:40 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9188
 
Error: (03/20/2015 03:47:40 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9188
 
Error: (03/20/2015 03:47:40 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/20/2015 03:47:39 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8127
 
Error: (03/20/2015 03:47:39 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8127
 
Error: (03/20/2015 03:47:39 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/20/2015 03:47:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7129
 
System errors:
=============
Error: (03/20/2015 09:59:04 AM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (03/19/2015 06:46:46 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error: 
%%1053
 
Error: (03/19/2015 06:46:46 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
 
Error: (03/19/2015 02:58:54 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MAC001F5B34A880
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{30DAA431-0433-4787-8D69-5363B8238F30}.
The master browser is stopping or an election is being forced.
 
Error: (03/19/2015 02:33:37 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MAC001F5B34A880
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{30DAA431-0433-4787-8D69-5363B8238F30}.
The master browser is stopping or an election is being forced.
 
Error: (03/18/2015 10:10:30 AM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (03/16/2015 06:39:08 PM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (03/13/2015 09:52:15 AM) (Source: Service Control Manager) (User: )
Description: The AVG WatchDog service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.
 
Error: (03/11/2015 04:05:00 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error: 
%%1053
 
Error: (03/11/2015 04:05:00 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Updating Service service to connect.
 
Microsoft Office Sessions:
=========================
Error: (03/20/2015 00:07:12 PM) (Source: Application Hang)(User: )
Description: SDScan.exe2.2.18.17719dc01d0632e46093ed010C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe811c7a50-cf23-11e4-9032-00038a000015
 
Error: (03/20/2015 11:51:47 AM) (Source: Application Hang)(User: )
Description: SDScan.exe2.2.18.177160801d0632df0fc9b738C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe5d865b67-cf21-11e4-9032-00038a000015
 
Error: (03/20/2015 11:50:09 AM) (Source: Application Hang)(User: )
Description: SDScan.exe2.2.18.177155c01d0632d5c12765011C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exeff01dfcc-cf20-11e4-9032-00038a000015
 
Error: (03/20/2015 03:47:40 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9188
 
Error: (03/20/2015 03:47:40 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9188
 
Error: (03/20/2015 03:47:40 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/20/2015 03:47:39 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8127
 
Error: (03/20/2015 03:47:39 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8127
 
Error: (03/20/2015 03:47:39 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (03/20/2015 03:47:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7129
 
=========================== Installed Programs ============================
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AVG 2014 (Version: 14.0.4800 - AVG Technologies) Hidden
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 17.3.1.91 - AVG Technologies)
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Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
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CCleaner (HKLM\...\CCleaner) (Version: 4.10 - Piriform)
Chronicles of Albian (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cut the Rope (x32 Version: 3.0.2.38 - WildTangent) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
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DeviceManagementQFolder (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
DIRECTV Player (HKLM-x32\...\{437f5443-c052-432c-b1e7-abd9bc5cabdb}) (Version: 11.0 - DIRECTV)
DocProc (x32 Version: 8.1.0.0 - Hewlett-Packard) Hidden
DocProcQFolder (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
EA SPORTS Game Face Browser Plugin 1.8.0.0 (HKCU\...\EA SPORTS Game Face Browser Plugin) (Version: 1.8.0.0 - Electronic Arts)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
eSupportQFolder (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Find Junk Files 1.51 (HKLM-x32\...\{9FE8D71A-BEBC-48F3-9479-E5E25AE2A4F0}_is1) (Version: 1.51 (Build: 1318) - eyeClaxton Software, Incorporated.)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 5.4.3.920 - Foxit Corporation)
Free Window Registry Repair (HKLM-x32\...\Free Window Registry Repair) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.89 - Google Inc.)
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Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
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HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
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HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
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HP SimplePass PE 2011 (HKLM-x32\...\{4741965C-AFD0-4D00-81D1-1039F96D4DC3}) (Version: 5.3.0.273 - Hewlett-Packard)
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HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.9.0.0 - Hewlett-Packard)
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hppManualsCM1017 (x32 Version: 001.102.00039 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 82.0.173.000 - Hewlett-Packard) Hidden
hppscanCM1017 (x32 Version: 001.102.00046 - Hewlett-Packard) Hidden
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hppTLBXFXCM1017 (x32 Version: 001.003.00045 - Hewlett-Packard) Hidden
hppusgCM1017 (x32 Version: 000.106.00100 - Hewlett-Packard) Hidden
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IBM Lotus Forms Viewer 3.5.1 (HKLM-x32\...\{A0BBF7AB-2F47-47DC-BB02-4C826F2BC73C}) (Version: 7.6.1.123 - IBM)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2291 - Intel Corporation)
iTunes (HKLM\...\{7B8D4E8A-EA2B-4A71-BFEB-A4AAAB87C5D0}) (Version: 12.1.0.71 - Apple Inc.)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
JavaFX 2.1.1 (HKLM-x32\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Jewel Quest: The Sleepless Star - Collector's Edition (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 1.6 - Kobo Inc.)
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3925 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.3925 - CyberLink Corp.) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 5.3.0.18537 - LeapFrog)
LeapFrog Connect (x32 Version: 5.3.0.18537 - LeapFrog) Hidden
LeapFrog LeapPad Explorer Plugin (x32 Version: 5.2.1.18456 - LeapFrog) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft VC9 runtime libraries (x32 Version: 1.0.0 - AOL Inc.) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (x32 Version: 13.09.3001 - Motorola Mobility) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Mystery of Mortlake Mansion (x32 Version: 2.2.0.97 - WildTangent) Hidden
Namco All-Stars: PAC-MAN (x32 Version: 2.2.0.95 - WildTangent) Hidden
Nikon Message Center 2 (HKLM-x32\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.0.1 - Nikon)
Nuance PDF Reader (HKLM-x32\...\{5F6C549F-78DA-4E0E-AE70-0BD981936D99}) (Version: 7.00.0000 - Nuance Communications, Inc.)
Octoshape Streaming Services (HKCU\...\Octoshape Streaming Services) (Version:  - Octoshape ApS)
Oracle JInitiator 1.3.1.22 (HKLM-x32\...\{CAFECAFE-0013-0001-0122-ABCDEFABCDEF}) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 9.4.11.2806 - Electronic Arts, Inc.)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.54 - PDF Complete, Inc)
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Picture Control Utility (HKLM-x32\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.2.2 - Nikon)
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5331 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.5331 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.10.1217.0 -  NewspaperDirect Inc.)
Product_Full_QFolder (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
Product_Min_QFolder (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6531 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 5.5.0.4222 - CyberLink Corp.) Hidden
Recuva (HKLM\...\Recuva) (Version: 1.44 - Piriform)
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.103 - RoxioNow)
Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)
Scan (x32 Version: 8.1.0.0 - Hewlett-Packard) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Sheet Music Plus Digital Print (HKLM-x32\...\com.sheetmusicplus.DigitalAirPrint) (Version: v2011.11.14 - Sheet Music Plus, LLC)
Sheet Music Plus Digital Print (x32 Version: 255.11.14 - Sheet Music Plus, LLC) Hidden
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Slingo Supreme (x32 Version: 2.2.0.97 - WildTangent) Hidden
SolutionCenter (x32 Version: 82.0.188.000 - Hewlett-Packard) Hidden
Spotify (HKCU\...\Spotify) (Version: 0.9.15.27.g87efe634 - Spotify AB)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.2.25 - Safer-Networking Ltd.)
The Sims™ 2 Double Deluxe (HKLM-x32\...\{2D37F6AE-D201-4580-B91A-6BF9BB93ED2D}) (Version:  - Electronic Arts)
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.4.83.1010 - Electronic Arts Inc.)
The Weather Channel App (HKLM-x32\...\The Weather Channel App) (Version:  - )
TomTom HOME (HKLM-x32\...\{EC5F4C1B-F838-4CB7-8561-8F809296428B}) (Version: 2.9.5 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
TrayApp (x32 Version: 82.0.188.000 - Hewlett-Packard) Hidden
TreeSize Free V2.7 (HKLM-x32\...\TreeSize Free_is1) (Version: 2.7 - JAM Software)
Typing Instructor for Kids (HKLM-x32\...\{94D3E3CE-CE56-428B-A92D-F06B7723CF9E}) (Version: 5.0.0 - Individual Software)
Unity Web Player (HKLM-x32\...\UnityWebPlayer) (Version: 2.1.0f5_16147 - Unity Technologies ApS)
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin) (HKLM-x32\...\LeapPadExplorerPlugin) (Version:  - LeapFrog)
Vacation Quest - The Hawaiian Islands (x32 Version: 2.2.0.97 - WildTangent) Hidden
Viewer_armyifx (HKLM-x32\...\Viewer_armyifx) (Version: 3.5.1 - )
ViewNX 2 (HKLM-x32\...\{DDD62492-32A7-412B-8AF1-2CF032AD42E3}) (Version: 2.1.2 - Nikon)
VIP Access SDK (1.0.1.4)  (HKLM-x32\...\VIP Access SDK) (Version: 1.0.1.4 - Symantec Inc.)
Virtual Villagers 5 - New Believers (x32 Version: 2.2.0.97 - WildTangent) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebReg (x32 Version: 82.0.173.000 - Hewlett-Packard) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HP Games) (x32 Version: 4.0.10.5 - WildTangent) Hidden
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WModem Driver Installer (HKLM-x32\...\HTC_WModemDriver) (Version: 2.0.6.9 - HTC)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 41%
Total physical RAM: 6050.52 MB
Available physical RAM: 3565.45 MB
Total Pagefile: 12099.22 MB
Available Pagefile: 9196.35 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.61 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:919.73 GB) (Free:747 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:11.68 GB) (Free:1.4 GB) NTFS
 
========================= Users: ========================================
User accounts for \\LEWIS-HP
 
Administrator            ASPNET                   Guest                    
Lewis                    
 
**** End of log ****
 

Edited by hamluis, 20 March 2015 - 01:41 PM.


#9 hamluis

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Posted 20 March 2015 - 02:07 PM

Thanks :).

 

Let's try the obvious...which, in this case, means uninstall/reinstall the apps which are obvious problems.

 

Please use the AVG Uninstall Tool to remove all versions of AVG software, including the toolbar and updater..

 

Ditto for Spybot S&D.

 

Then...reinstall, update, and run the current versions of each.  Actually...I would not reinstall anything AVG has...I would just use the Microsoft Security Essentials AV and I would only download it from the MS website.  Tell us how the system performs after these actions.

 

I would also either update or remove Java, since having an outdated version makes your system more vulnerable to malware than it needs to be.  See comments by quietman7 at Java Use, Quietman7 - http://www.bleepingcomputer.com/forums/t/516886/problems-with-browsing-this-page-cant-be-displayed/?p=3231066 .

 

Your hard drive reflects a Speccy status of "Warning", which, IMO, merits running an appropriate hard drive diagnostic...after backing up any valued files.  For the moment, let's not deal with this...I'd like to see if any of the other suggestions made have any impact on system performance before chasing "failing hard drive ghost".

 

Louis



#10 nomadsam

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Posted 20 March 2015 - 03:36 PM

AVG is uninstalled and so is Spybot.  I disabled Java and then uninstalled it as well.  I see some improvement already I think.  Websites are definitely loading a bit faster.  Microsoft Security Essentials is doing updates right now so I have to wait to do a scan (it said I could continue working).

 

I am concerned about the Speccy warning though.  What exactly does that mean?  I will back up (I do that about once a month anyway to an external HD - should I do it more often?)



#11 hamluis

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Posted 20 March 2015 - 05:18 PM

One step at a time...:)...we will get to the hard drive soon enough.

 

"How often should I back up?"

 

Well, it depends on your comfort level regarding reinstalling Windows for whatever reason, IMO.  I back up routinely...but when things go wrong with Windows or components, I prefer to do a clean install...I'm not sure why I back up since I've never used a single one to restore any system.  I also have duplicate copies of any valued data files on another system, so there is no need to back those up for me.  I have an excess number of hard drives...so I put them to use as storage of my dupes and my backups.

 

OTOH...most users either don't have the capability or desire to do a clean install when things go wrong...those persons should backup according to the what's comfortable for them.  If you back up once a week...the most data that can be lost is one week's worth.  If you back up once a month..you can lose up to 30 days worth of data.  And so on.

 

Louis



#12 nomadsam

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Posted 20 March 2015 - 05:24 PM

Okay, that helps.  I have lots of work that needs to be kept up with (kids school work, etc) so I will increase my frequency.  

 

Microsoft scan came back clean and pages are still loading quickly.  Not sure if everything is Netflix ready yet (that's when I noticed the slow drag on the internet), but it's a HUGE improvement so far.  Thank you!

 

Now what's next?  

 

****Edited to Add:  I have also backed up my documents now.  


Edited by nomadsam, 20 March 2015 - 05:41 PM.


#13 hamluis

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Posted 20 March 2015 - 06:01 PM

Now we need to run a diagnostic on your hard drive :).  The following should do the job, please read the guide before beginning.

 

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

 

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

 

Run the long/generic diagnostic...may take a couple of hours to complete.  For some, the best thing to do is start it and then go to bed...check the results in the morning.  We only want to know if it passes or fails.

 

Louis


Edited by hamluis, 20 March 2015 - 06:02 PM.


#14 nomadsam

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Posted 20 March 2015 - 06:53 PM

Okay I have read through the guide...I have a few questions before I start this while I am cooking dinner or watching TV later on this evening:

 

1 - So I save the program to a disk, then put the disk in and turn on the computer to force it to boot from the CD correct?

 

2 - When I have to "select Drives to test" under Letter B in the guide- I choose which Drive?  

 

3 - Then I select Long Test...got that part. But under F it mentions that a drive may be too large and settings will have to be picked...which one would I pick if this comes up?

 

4 - It seems as if Erasing is something I have to specifically direct the program to do.  Is that correct?  I did back up my documents, but wanted to make sure. 

 

I want to make sure I do this right since I am not very familiar with this part of things at all.   Thanks for all your help!  



#15 nomadsam

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Posted 21 March 2015 - 10:18 AM

I haven't run the Sea Tools program yet because I was waiting for some clarification.  But wanted to update...when I disconnect my desktop from the internet, speedtest shows really high readings.  The desktop is still on at this point.  But within about five or so minutes of reconnecting to the internet, speedtest shows dramatic decrease.  It seems to only affect things when the internet is actually connected to the desktop.  My CPU in task manager looks good (had that problem before and discovered that was the cause of the slow speeds). The computer itself is performing fine...it's just the internet connection that's slowing down as if something is pulling on that part.  I am wondering if there is something like a virus that is causing the internet to slow down as soon as the desktop is connected? 


Edited by nomadsam, 21 March 2015 - 10:19 AM.





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