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Windows XP running slowly after using AVG Tune UP


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103 replies to this topic

#1 librarylottie

librarylottie

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Posted 18 March 2015 - 10:57 AM

Hi

 

Hope I'm in the right place but I'm looking for help with finding out why my computer is running so slowly - I use Mozilla Firefox as my main browser and this seems to be affected more than when I occasionally use Internet Explorer for uploading photos to specific sites.

I often have to wait ages for things to load and get a message on the browser saying Mozilla not responding.

 

Hoping I don't need to do anything too drastic ......



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#2 Aura

Aura

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Posted 18 March 2015 - 11:01 AM

Hi again Lottie :)

Let's take a look at your issue.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      ZrlQbFb.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 librarylottie

librarylottie
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Posted 18 March 2015 - 11:17 AM

Hi

 

It all closed and then re-opened with the following "note pad"?

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Wendy (administrator) on 18-03-2015 at 16:10:50
Running from "C:\Documents and Settings\Wendy\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: Dell DXP051 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"extension.gacela.network.proxy.autoconfig_url", ""
"extension.gacela.network.proxy.type", 5

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================


127.0.0.1       localhost



=========================== Installed Programs ============================
Adblock Plus for IE (32-bit) (HKLM\...\{A243D0E2-D027-4340-AA12-6B13B2A96AC0}) (Version: 1.4 - Eyeo GmbH)
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.6.0.19140 - Adobe Systems Incorporated)
Adobe AIR (Version: 2.6.0.19140 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{E1DB0812-2D60-43DB-AE09-6C7027D93B28}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI - Software Uninstall Utility (HKLM\...\All ATI Software) (Version: 6.14.10.1014 - )
ATI Control Panel (HKLM\...\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}) (Version: 6.14.10.5183 - )
ATI Display Driver (HKLM\...\ATI Display Driver) (Version: 8.23-060209a1-030546C-Dell - )
Audible Download Manager (HKLM\...\AudibleDownloadManager) (Version: 6.6.0.15 - Audible, Inc.)
Avast Free Antivirus (HKLM\...\Avast) (Version: 10.2.2214 - AVAST Software)
BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.2.7 - British Broadcasting Corp.)
BBC iPlayer Desktop (Version: 3.2.7 - British Broadcasting Corp.) Hidden
BlackBerry Desktop Software 5.0.1 (Version: 5.0.1.37 - Research In Motion Ltd.) Hidden
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CDBurnerXP (HKLM\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.3.2.2140 - CDBurnerXP)
Citrix Online Launcher (HKLM\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
Coupon Printer (HKLM\...\Coupon Printer2.2.0.1) (Version: 2.2.0.1 - Coupons.com Inc.)
Creative WebCam Instant Driver (1.01.02.0729) (HKLM\...\Creative PD0620) (Version:  - )
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Dragon NaturallySpeaking 11 (HKLM\...\{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}) (Version: 11.50.100 - Nuance Communications Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 3.2.9 - Dropbox, Inc.)
GfK Internet-Monitor (HKLM\...\39992AD7-103F-4308-8BB7-3F65F543604D) (Version: 13.1.49 - GfK)
Google Chrome (HKLM\...\Google Chrome) (Version: 41.0.2272.89 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000 - Hewlett-Packard) Hidden
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Mouse Suite (HKLM\...\{213FF60A-9899-4145-8428-D144778BE117}) (Version: 1.1.2 - Hewlett-Packard)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.11502 - HP)
HP Photosmart 6510 series Basic Device Software (HKLM\...\{C75A8117-BC46-4236-9AB8-5955DBA18A09}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 6510 series Help (HKLM\...\{A2F95F8C-CDA9-4B08-BAD1-CA9656E4EC14}) (Version: 140.0.2.2 - Hewlett Packard)
HP Product Detection (HKLM\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (Version: 1.00.0000 - Microsoft) Hidden
HPDiagnosticCoreDll (HKLM\...\{9262B08F-E183-4FED-A2BD-23FF1A84EB67}) (Version: 1.0.3.0 - Hewlett Packard)
Intel® 537EP V9x DF PCI Modem (HKLM\...\Intel® 537EP V9x DF PCI Modem) (Version:  - )
Intel® PRO Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
iTunes (HKLM\...\{3A9FE6B1-EE7F-40AC-B831-AC7C9ABB58A0}) (Version: 12.1.1.4 - Apple Inc.)
Java 7 Update 21 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217017FF}) (Version: 7.0.210 - Oracle)
Java Auto Updater (Version: 2.1.9.5 - Sun Microsystems, Inc.) Hidden
K-Lite Mega Codec Pack 5.9.9 BETA (HKLM\...\KLiteCodecPack_is1) (Version: 5.9.9 - )
LastPass (uninstall only) (HKLM\...\LastPass) (Version:  - LastPass)
Microsoft .NET Framework 1.0 Hotfix (KB2572066) (HKLM\...\KB2572066) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2604042) (HKLM\...\KB2604042) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2656378) (HKLM\...\KB2656378) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB953295) (HKLM\...\KB953295) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB979904) (HKLM\...\KB979904) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2698035) (HKLM\...\KB2698035) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2742607) (HKLM\...\KB2742607) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2833951) (HKLM\...\KB2833951) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2904878) (HKLM\...\KB2904878) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Download Manager (HKLM\...\{654977DB-0001-0002-0001-EABD228DDE8B}) (Version: 1.2.1 - Microsoft Corporation)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 (Version:  - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Software Update for Web Folders  (English) 14 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Windows XP Video Decoder Checkup Utility (HKLM\...\DECCHECK) (Version:  - )
Microsoft WinUsb 1.0 (HKLM\...\winusb0100) (Version:  - Microsoft Corporation)
Mozilla Firefox 36.0.1 (x86 en-GB) (HKLM\...\Mozilla Firefox 36.0.1 (x86 en-GB)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
On Networks N300MA (HKLM\...\{426673D5-5853-4B0C-A0CD-01EF434D64F7}) (Version: 1.1.0.1 - On Networks)
Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41417}) (Version: 3.61.0 - dotPDN LLC)
PokerStars (HKLM\...\PokerStars) (Version:  - PokerStars)
PokerStars.net (HKLM\...\PokerStars.net) (Version:  - PokerStars.net)
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Radialpoint Dashboard Patch version 13.12.23.29994 (Version: 13.12.23.29994 - ) Hidden
Radialpoint Security Advisor 2.5.23 (Version: 2.5.23 - Radialpoint SafeCare Inc.) Hidden
Rapport (Version: 3.5.1404.75 - Trusteer) Hidden
RPS CRT (Version: 9.0.34 - Virgin Media) Hidden
Samsung Kies (HKLM\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.)
Samsung Kies (Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Mobile phone USB driver Software (HKLM\...\Samsung Mobile phone USB driver) (Version:  - )
Samsung PC Studio 3 (HKLM\...\{C4A4722E-79F9-417C-BD72-8D359A090C97}) (Version: 3.2.3.90502 - Samsung Electronics Co., Ltd.)
Samsung PC Studio 3 (Version: 3.0.0.80202 - Samsung Electronics Co., Ltd.) Hidden
Samsung PC Studio 3 USB Driver Installer (HKLM\...\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}) (Version: 3.2.0.70701 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.27.0 - SAMSUNG Electronics Co., Ltd.)
ScanSoft OmniPage SE 4 (HKLM\...\{DEE88727-779B-47A9-ACEF-F87CA5F92A65}) (Version: 15.2.0020 - Nuance Communications, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
SigmaTel Audio (HKLM\...\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}) (Version: 5.10.4600.0 - SigmaTel)
SketchUp 8 (HKLM\...\{8EB62C87-AAA6-4850-A5BC-64155884B973}) (Version: 3.0.16846 - Trimble Navigation Limited)
Skype Toolbars (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.3.7555 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Sophos Virus Removal Tool (HKLM\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.4 - Sophos Limited)
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1404.75 - Trusteer)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Windows (KB971513) (HKLM\...\KB971513) (Version:  - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB980182) (HKLM\...\KB980182-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB982632) (HKLM\...\KB982632-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB980182) (HKLM\...\KB980182) (Version: 1 - Microsoft Corporation)
Update Rollup 2 for Windows XP Media Center Edition 2005 (HKLM\...\KB900325) (Version:  - Microsoft Corporation)
VC80CRTRedist - 8.0.50727.4053 (HKLM\...\{5EE7D259-D137-4438-9A5F-42F432EC0421}) (Version: 1.1.0 - DivX, Inc)
Virgin Media Digital Home Support 2.1.27 (HKLM\...\RadialpointHomeSecurityDashboard_is1) (Version: 2.1.27 - Virgin Media)
Virgin Media Service Manager 4.1.16 (HKLM\...\RadialpointClientGateway_is1) (Version: 4.1.16 - Virgin Media)
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking (HKLM\...\{4A5A427F-BA39-4BF0-9999-9A47FBE60C9F}) (Version: 11.0.0 - Nuance Communications Inc.)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Driver Package - Hewlett - Packard (HidUsb) HIDClass  (01/26/2010 1.12.7600.16385) (HKLM\...\A6E523F705B22F88BB9D8884283C37B7A6271523) (Version: 01/26/2010 1.12.7600.16385 - Hewlett - Packard)
Windows Driver Package - Hewlett-Packard (HidUsb) HIDClass  (01/26/2010 1.12.7600.16385) (HKLM\...\BE846670A37757CAE6EC31E7083177405783FCD9) (Version: 01/26/2010 1.12.7600.16385 - Hewlett-Packard)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Windows XP Media Center Edition 2005 KB2502898 (HKLM\...\KB2502898) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2619340 (HKLM\...\KB2619340) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2628259 (HKLM\...\KB2628259) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB925766 (HKLM\...\KB925766) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB973768 (HKLM\...\KB973768) (Version:  - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
Xvid 1.2.1 final uninstall (HKLM\...\Xvid_is1) (Version: 1.2 - Xvid team (Koepi))

========================= Devices: ================================

Name: RADEON X600 256MB HyperMemory Secondary
Description: RADEON X600 256MB HyperMemory Secondary
Class Guid:  TI Technologies Inc.
Manufacturer: ATI Technologies Inc.
Service: ati2mtag
Device ID: PCI\VEN_1002&DEV_5B72&SUBSYS_06031002&REV_00\4&1A646D2D&0&0108
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 3070.09 MB
Available physical RAM: 2195.18 MB
Total Pagefile: 5979.7 MB
Available Pagefile: 5178.74 MB
Total Virtual: 2047.88 MB
Available Virtual: 1967.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:298.08 GB) (Free:228.6 GB) NTFS

========================= Users: ========================================

User accounts for \\USER-3B5C0E02E2

Administrator            ASPNET                   Guest                    
HelpAssistant            SUPPORT_388945a0         User                     
Wendy                    


**** End of log ****
 



#4 Aura

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Posted 18 March 2015 - 11:41 AM

This what the expected result yes :) Uninstall the following programs please:
  • Adobe AIR;
  • Coupon Printer;
  • Java 7 Update 21;
  • K-Lite Mega Codec Pack 5.9.9 BETA;
Did you use a Radialpoint security product in the past? Because it looks like there's remnants of that installation on your system.

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#5 librarylottie

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Posted 18 March 2015 - 11:45 AM

 Will uninstall

 

Not heard of Radialpoint security - nor has my husband who has just come in from work :(



#6 Aura

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Posted 18 March 2015 - 11:48 AM

It seems like you are using a security product provided by Virgin Media, which I guess is your ISP? Do you know Virgin Media Digital Home Support and Virgin Media Service Manager? They are installed on your computer.

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#7 librarylottie

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Posted 18 March 2015 - 12:02 PM

Ah - we did have it on but I can remember we took the hard drive into our our local pc shop who charged us £80.00 to remove it and we then told Virgin media we didn't want it as it was slowing our computer - they said it wouldn't be but that was when the shop advised us to download AVG.

The only Virgin Media we have on now might be the WiFi and a broadband monitor which we have from them which they send us monthly reports from which are in a language I don't understand - however we did agree to this hoping it would ensure we got good upload/download speeds....

 

I have uninstalled all the others on the list. There seem to be quite a few I'm not certain we use anymore too?? But will need to check as my husband uses different programs to me when he is on here.

 

Thank you for being so patient!



#8 Aura

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Posted 18 March 2015 - 12:04 PM

No problem :) How you do you receive the reports they send you? And how do you open them? I'm mainly asking because the two Virgin Media programs you have installed seems to be related to these:

Radialpoint Dashboard Patch version 13.12.23.29994 (Version: 13.12.23.29994 - ) Hidden
Radialpoint Security Advisor 2.5.23 (Version: 2.5.23 - Radialpoint SafeCare Inc.) Hidden

And if these provide a real time protection of some sort, it could conflict with your current Antivirus and slow down your system.

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#9 librarylottie

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Posted 18 March 2015 - 12:14 PM

They just send them by email to me and a link if I want to go onto view more info about it online. It says the info must not be copied etc but the headings are:Downstream and Upstream throughput, Latency and Packet loss.

 

Just realised they use the term Dashboard for the online more detailed statistics - so think that must be the first one - don't know about the 2nd


Edited by librarylottie, 18 March 2015 - 12:17 PM.


#10 Aura

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Posted 18 March 2015 - 12:17 PM

Alright so there's no need for these programs. Can you uninstall the following programs, then re-run MiniToolBox, this time with only List Installed Programs checked and copy/paste the content of the new log here please?

Uninstall these:
  • Virgin Media Digital Home Support
  • Virgin Media Service Manager

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#11 librarylottie

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Posted 18 March 2015 - 12:25 PM

Duly uninstalled and log as below:

 

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Wendy (administrator) on 18-03-2015 at 17:25:34
Running from "C:\Documents and Settings\Wendy\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: Dell DXP051 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************


=========================== Installed Programs ============================
Adblock Plus for IE (32-bit) (HKLM\...\{A243D0E2-D027-4340-AA12-6B13B2A96AC0}) (Version: 1.4 - Eyeo GmbH)
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{E1DB0812-2D60-43DB-AE09-6C7027D93B28}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI - Software Uninstall Utility (HKLM\...\All ATI Software) (Version: 6.14.10.1014 - )
ATI Control Panel (HKLM\...\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}) (Version: 6.14.10.5183 - )
ATI Display Driver (HKLM\...\ATI Display Driver) (Version: 8.23-060209a1-030546C-Dell - )
Audible Download Manager (HKLM\...\AudibleDownloadManager) (Version: 6.6.0.15 - Audible, Inc.)
Avast Free Antivirus (HKLM\...\Avast) (Version: 10.2.2214 - AVAST Software)
BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.2.7 - British Broadcasting Corp.)
BBC iPlayer Desktop (Version: 3.2.7 - British Broadcasting Corp.) Hidden
BlackBerry Desktop Software 5.0.1 (Version: 5.0.1.37 - Research In Motion Ltd.) Hidden
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CDBurnerXP (HKLM\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.3.2.2140 - CDBurnerXP)
Citrix Online Launcher (HKLM\...\{1EFF9E6C-76E1-43F9-81FB-BC8C037B0902}) (Version: 1.0.258 - Citrix)
Creative WebCam Instant Driver (1.01.02.0729) (HKLM\...\Creative PD0620) (Version:  - )
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Dragon NaturallySpeaking 11 (HKLM\...\{EFFA53BC-8C04-2E21-3D90-A13B1697B0CA}) (Version: 11.50.100 - Nuance Communications Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 3.2.9 - Dropbox, Inc.)
GfK Internet-Monitor (HKLM\...\39992AD7-103F-4308-8BB7-3F65F543604D) (Version: 13.1.49 - GfK)
Google Chrome (HKLM\...\Google Chrome) (Version: 41.0.2272.89 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000 - Hewlett-Packard) Hidden
High Definition Audio Driver Package - KB835221 (HKLM\...\KB835221WXP) (Version: 20040219.000000 - Microsoft Corporation)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Mouse Suite (HKLM\...\{213FF60A-9899-4145-8428-D144778BE117}) (Version: 1.1.2 - Hewlett-Packard)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.11502 - HP)
HP Photosmart 6510 series Basic Device Software (HKLM\...\{C75A8117-BC46-4236-9AB8-5955DBA18A09}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 6510 series Help (HKLM\...\{A2F95F8C-CDA9-4B08-BAD1-CA9656E4EC14}) (Version: 140.0.2.2 - Hewlett Packard)
HP Product Detection (HKLM\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (Version: 1.00.0000 - Microsoft) Hidden
HPDiagnosticCoreDll (HKLM\...\{9262B08F-E183-4FED-A2BD-23FF1A84EB67}) (Version: 1.0.3.0 - Hewlett Packard)
Intel® 537EP V9x DF PCI Modem (HKLM\...\Intel® 537EP V9x DF PCI Modem) (Version:  - )
Intel® PRO Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
iTunes (HKLM\...\{3A9FE6B1-EE7F-40AC-B831-AC7C9ABB58A0}) (Version: 12.1.1.4 - Apple Inc.)
LastPass (uninstall only) (HKLM\...\LastPass) (Version:  - LastPass)
Microsoft .NET Framework 1.0 Hotfix (KB2572066) (HKLM\...\KB2572066) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2604042) (HKLM\...\KB2604042) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB2656378) (HKLM\...\KB2656378) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB953295) (HKLM\...\KB953295) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB979904) (HKLM\...\KB979904) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2698035) (HKLM\...\KB2698035) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2742607) (HKLM\...\KB2742607) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2833951) (HKLM\...\KB2833951) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2904878) (HKLM\...\KB2904878) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Download Manager (HKLM\...\{654977DB-0001-0002-0001-EABD228DDE8B}) (Version: 1.2.1 - Microsoft Corporation)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 (Version:  - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Software Update for Web Folders  (English) 14 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Windows XP Video Decoder Checkup Utility (HKLM\...\DECCHECK) (Version:  - )
Microsoft WinUsb 1.0 (HKLM\...\winusb0100) (Version:  - Microsoft Corporation)
Mozilla Firefox 36.0.1 (x86 en-GB) (HKLM\...\Mozilla Firefox 36.0.1 (x86 en-GB)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
On Networks N300MA (HKLM\...\{426673D5-5853-4B0C-A0CD-01EF434D64F7}) (Version: 1.1.0.1 - On Networks)
Paint.NET v3.5.11 (HKLM\...\{72EF03F5-0507-4861-9A44-D99FD4C41417}) (Version: 3.61.0 - dotPDN LLC)
PokerStars (HKLM\...\PokerStars) (Version:  - PokerStars)
PokerStars.net (HKLM\...\PokerStars.net) (Version:  - PokerStars.net)
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Radialpoint Dashboard Patch version 13.12.23.29994 (Version: 13.12.23.29994 - ) Hidden
Rapport (Version: 3.5.1404.75 - Trusteer) Hidden
RPS CRT (Version: 9.0.34 - Virgin Media) Hidden
Samsung Kies (HKLM\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.)
Samsung Kies (Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Mobile phone USB driver Software (HKLM\...\Samsung Mobile phone USB driver) (Version:  - )
Samsung PC Studio 3 (HKLM\...\{C4A4722E-79F9-417C-BD72-8D359A090C97}) (Version: 3.2.3.90502 - Samsung Electronics Co., Ltd.)
Samsung PC Studio 3 (Version: 3.0.0.80202 - Samsung Electronics Co., Ltd.) Hidden
Samsung PC Studio 3 USB Driver Installer (HKLM\...\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}) (Version: 3.2.0.70701 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.27.0 - SAMSUNG Electronics Co., Ltd.)
ScanSoft OmniPage SE 4 (HKLM\...\{DEE88727-779B-47A9-ACEF-F87CA5F92A65}) (Version: 15.2.0020 - Nuance Communications, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
SigmaTel Audio (HKLM\...\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}) (Version: 5.10.4600.0 - SigmaTel)
SketchUp 8 (HKLM\...\{8EB62C87-AAA6-4850-A5BC-64155884B973}) (Version: 3.0.16846 - Trimble Navigation Limited)
Skype Toolbars (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.3.7555 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Sophos Virus Removal Tool (HKLM\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.4 - Sophos Limited)
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1404.75 - Trusteer)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Windows (KB971513) (HKLM\...\KB971513) (Version:  - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB980182) (HKLM\...\KB980182-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB982632) (HKLM\...\KB982632-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB980182) (HKLM\...\KB980182) (Version: 1 - Microsoft Corporation)
Update Rollup 2 for Windows XP Media Center Edition 2005 (HKLM\...\KB900325) (Version:  - Microsoft Corporation)
Visual C++ 9.0 Runtime for Dragon NaturallySpeaking (HKLM\...\{4A5A427F-BA39-4BF0-9999-9A47FBE60C9F}) (Version: 11.0.0 - Nuance Communications Inc.)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Driver Package - Hewlett - Packard (HidUsb) HIDClass  (01/26/2010 1.12.7600.16385) (HKLM\...\A6E523F705B22F88BB9D8884283C37B7A6271523) (Version: 01/26/2010 1.12.7600.16385 - Hewlett - Packard)
Windows Driver Package - Hewlett-Packard (HidUsb) HIDClass  (01/26/2010 1.12.7600.16385) (HKLM\...\BE846670A37757CAE6EC31E7083177405783FCD9) (Version: 01/26/2010 1.12.7600.16385 - Hewlett-Packard)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Windows XP Media Center Edition 2005 KB2502898 (HKLM\...\KB2502898) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2619340 (HKLM\...\KB2619340) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB2628259 (HKLM\...\KB2628259) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB925766 (HKLM\...\KB925766) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB973768 (HKLM\...\KB973768) (Version:  - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
Xvid 1.2.1 final uninstall (HKLM\...\Xvid_is1) (Version: 1.2 - Xvid team (Koepi))

**** End of log ****
 



#12 Aura

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Posted 18 March 2015 - 12:38 PM

Looks like these two are still there, but hidden:

Radialpoint Dashboard Patch version 13.12.23.29994 (Version: 13.12.23.29994 - ) Hidden
RPS CRT (Version: 9.0.34 - Virgin Media) Hidden

Great. Alright, we'll get a bit more technical here. Here's what you'll do. You'll press on Win Key + R, this will bring up the run box. In it, enter cmd, this will open the command prompt. Now, I want you to enter the following command:

reg query HKLM\Software\Microsoft\CurrentVersion\Uninstall /s > %userprofile%\Desktop\hklm_uninstall.txt

Once done, press on Enter and let the command run. You'll know that the command is over when the next line will appear and be ready for input. Once this happens, enter this command:

reg query HKCU\Software\Microsoft\CurrentVersion\Uninstall /s > %userprofile%\Desktop\hkcu_uninstall.txt

Once done, you'll end up with two files on your desktop: hklm_uninstall.txt and hkcu_uninstall.txt. I want to move this files in a folder that you'll create, archive it in a .zip and upload that archive on ge.tt. You'll then post the download URL for that file here. Alright? :)

Edited by Aura., 18 March 2015 - 12:52 PM.

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#13 librarylottie

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Posted 18 March 2015 - 12:50 PM

I've done the first bit which flashed a box which then disappeared - guessing this means it is running in the background somewhere?

 

I shall have to go for a while now as my husband has cooked our evening meal and is due to go out around 19.00 our time.

I shall leave the pc running and return shortly.

 

Thank you!! :clapping:



#14 Aura

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Posted 18 March 2015 - 12:52 PM

It'll run in the background until the next line appears in the command prompt, ready for command input. And it's all good, have a good meal :)

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#15 librarylottie

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Posted 18 March 2015 - 02:04 PM

Hi

 

I'm back - but no command prompt showing anywhere? :(






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