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AdCash, RedSrv and MarsAd popups across multiple computers and phones


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3 replies to this topic

#1 Ryutso

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Posted 18 March 2015 - 10:01 AM

My roommates and I have been getting AdCash and various pop-ups across multiple different computers and smart phones (We have both iPhones and Androids).

None of us have downloaded anything out of the ordinary, but I have no idea how to fix it.

Edited by Ryutso, 18 March 2015 - 10:14 AM.


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#2 Aura

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Posted 18 March 2015 - 10:53 AM

Hi Ryutso :)

If multiple devices are affected by the same issue, it most likely come from the same point, where everyone connects to: the router. Did you try resetting (not restarting) the whole router and see if you keep on getting these ads?

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#3 AAE32

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Posted 18 March 2015 - 11:09 AM

Yep, It seems that your router has been hijacked by the adware, You could ehiter try to set the dns servers on googles or reset the router that Aura recomannded.

 

However, One of the devices that your roomates or friends or family are using might be Infected. run some antimalware scans on each device like: Malwarebytes, Adwcleaner, JRT.

 

Both of these 3 are safe antimalware tools.

 

Ive dealt with this before. And if it comes back i would recomannd to get a checkup on each device.


Edited by AAE32, 18 March 2015 - 11:09 AM.


#4 boopme

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Posted 18 March 2015 - 07:35 PM

Hello, what browsers are you using.
 
I suggest you run these on all first and see how it is.
 
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • >>>
  • lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • >>>
  • 51a46ae42d560-malwarebytes_anti_malware.Malwarebytes Anti-Malware
  • Download MalwareBytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
  • Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
  • Click the Scan Now button, a threat scan will start automatically.
  • MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
  • Your computer is now being scanned, please do not use your computer during the scan.
  • If no threats were found, click View detailed log.
  • Click Export and save the log as a .txt file on your Desktop or another location.
  • If the scan detected any threats, click Apply Actions.
  • To complete any actions taken you will be prompted to restart your computer...click on Yes.
  • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
  • Check the box next to Scan Log. Choose the most current scan and click View.
  • Click Export and save the log as a .txt file on your Desktop or another location.
  • Providing the MalwareBytes' Anti-Malware log file
  • Attach the log file you just saved to your next reply for further review.
  • [/list]

Edited by boopme, 18 March 2015 - 07:37 PM.

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