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Cant connect through my Internet Supplier

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#1 Oscar2010


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Posted 18 March 2015 - 08:43 AM

This is the link from before. I just keep on getting more problems and don't know how to get on top of any. I am very new to

computers. Every time i get a new windows put on the hackers are straight on to me blocking me and not allowing me my

programs. This is the first link that i have not managed to do anything with. Most programs i download get hijacked then i don't

know if they are safe to use. 




Now i have found NetBios is over TCpip. This is why i cant get connected to my supplier. I found a notepad with a code to stop

me getting connected with ethernet. The wireless is leaving me open to everyone. The command is 'anyone' without a password

can connect to my pc's.








                                                       I am getting told that my key is not legal when i know it is. 


                     I know my emails are hacked too. I am suddenly getting emails from Microsoft but i am pretty sure it is not them.









            The google Inc. 41.0.2272.89 ..This keeps on saying it is portable. I don't even know if this is proper google chrome i have got..


   I could carry on but can you please advise me if i just need to get windows re-installed or even a new pc if it is that bad..I am lost with it..


                                                       Thank you very much for the help and patience with me...

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#2 Queen-Evie


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Posted 18 March 2015 - 11:16 AM

Oscar, in your other topic you were advised on Feb. 23 boopme told you what you needed to do, which you have not done. Please follow his advice and post in Malware Removal Logs so you can get the help you need and deserve.

Hello Oscar, with rootkit infections it is best to get a deeper look for proper removal.
Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.

A subsequent reply by boopme stated this

Just start a new topic in the other forum.
Virus, Trojan, Spyware, and Malware Removal Logs

State you cannot run the tools asked for.

Include this link back to here


Since you have started this new topic, your other will be closed. You will not be able to include a link to your Malware Removal Logs topic in that one.

You can post the link in this one.

Edited by Queen-Evie, 18 March 2015 - 11:24 AM.

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