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AVG Uninstalled - AVG 2015 Avast Compare?


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#1 librarylottie

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Posted 18 March 2015 - 05:50 AM

Hi

This is my first post and I'm trying to uninstall all AVG and replace with an up to date  2015 either AVG or Avast Free Edition. This is for home use but we are networked by WiFi and occasionally use a 2nd pc upstairs. I had tried AVG Tune Up for 30 days last year and still have the "free" bit - automatic maintainence - but our pc is running so slow now and keeps saying "Mozzilla not responding" it also crashes quite a bit. I am no computer buff and hope that this forum might be able to advise me? In the past a good friend would do this but we are no longer in touch. I vaguely remember the name Spybot was used occasionally?

 

Thanks in anticipation,,,,,

 

 

 

 



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#2 Sintharius

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Posted 18 March 2015 - 06:08 AM

Hello there,

There is no "one size fits all" AV solution - it all boils down to personal preferences and needs.

As for AVG TuneUp, it's pretty much useless and serves only to bloat your computer. Bleeping Computer does not endorse the use of so-called "optimizers"/"boosters".

warning.gifPC Booster/Tune-Up Program Warning!
"PC Booster/Tune Up" programs are part of the worst programs you can install on a system. When it comes to messing up your system (Windows), these are as worst as malware. They are completely worthless and useless to use. The worst is that they'll often take action on your system without you knowing, nor authorizing it, which could lead to your system being altered in a way you don't want it to be or even worst, a "broke" system. Every feature they provide, you can either do it natively under Windows, do it via another standalone executable (which is way easier and safer to use) or they aren't providing something you need. Here's a few examples:
  • Cleaning temporary files: TFC (standalone executable), CCleaner (installed), Cleanmgr.exe (in-built);
  • Managing start-up entries: Autoruns (standalone executable), CCleaner (installed), Task Manager and Registry (in-built);
  • Driver Updater: Not needed, all you need is to go on your manufacturer website so you'll be sure to get the right, official, working drivers for your computer or hardware;
  • Registry Cleaner/Defragger: Completely useless and also dangerous;
  • Disk Defragging: Disk Defrag (in-built), O&O Disk Defrag (installed), Defraggler (installed);
  • Powerful uninstaller: Not needed, only needed when you have to make sure a program is completely uninstalled. Revo Uninstaller have a portable version you can use;
  • "Enhanced" Task Manager: Procexp (standalone executable), Process Hacker (portable or installed);
  • "Active security": Any Antivirus and Antimalware can beat that, easily. These programs aren't made to replace Antivirus or Antimalware products and shouldn't be seen as such;
  • Repair Hard Drive issues: Simple chkdsk /r command under Windows (in-built);
Having such program installing on your system will just bloat it down and you have more chances to have issues by using them than without. These products are advertised as a program that can solve all your issues, remove every malware, speed up your computer performance over 100%, etc. The truth is that there's not a single program that can do that. First of all, these programs aren't made to remove virus and malware, leave this in the hands of Antivirus and Antimalware, period. Secondly, there's so many kind of issues under Windows that there's not a single program that can address them all. If you think that BSOD (Blue Screen of Death) issues can be solved by opening a program and clicking on a "Fix" button, then I'm sorry to tell you but, you're wrong. Also, you cannot boost the performance of a hardware over it's hardware capabilities. Of course you can overclock some components, like your CPU, RAM and GPU, but these aren't done via these programs, but via your BIOS interface. I could recommend you a program for every feature these programs advertise, and also tell you exactly in detail why most of them are completely useless, such as Registry cleaner (dangerous to use), and driver updater (dangerous to use, and also completely useless, it'll not improve your system performance). In the end, buying such programs is the exact same as being scammed (because this is what it is, a pure scam) and using one of these programs will result you in having a system less performant than prior to using it.

Canned credit goes to my friend Aura.

If you suspected that your computer is infected, please post a new topic in Am I Infected?. Someone will assist you in cleaning your machine.

EDIT: Misread topic starter's intention.

Regards,
Alex

Edited by Alexstrasza, 18 March 2015 - 06:10 AM.


#3 librarylottie

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Posted 18 March 2015 - 06:26 AM

Thanks Alex

 

I shall go back in and uninstall the AVG Tune up and then what seems to be a bigger program called AVG Zen. I don't know if my PC is infected so will look on the other topic but first want to install an antivirus/malware package as I need to be online today and don't want to get "zapped" in between uninstalling and installing!

 

Should I install one before I remove the last of AVG??



#4 Sintharius

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Posted 18 March 2015 - 06:34 AM

Hello there,

It's best that you download the installer for the AV you intend to install and AVG Remover, then cut your internet connection. After that remove AVG completely and install your AV of choice. It should take an hour at most - shouldn't be long.

#5 librarylottie

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Posted 18 March 2015 - 06:50 AM

Thank you once again!

 

I shall do exactly that and will be back to see about any possible infection at a later time and on the correct forum.

It is good to know that this site can be accessed by those of us who have little IT knowledge but still want to learn.

I shall recommend it to other friends of mine who find themselves in similar positions.

 

Kind regards

 

Wendy



#6 Sintharius

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Posted 18 March 2015 - 07:29 AM

You are welcome on behalf of the Bleeping Computer community :)

#7 quietman7

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Posted 18 March 2015 - 07:53 AM

If you have been using AVG PC TuneUp routinely...there is no telling what damage it has already done to your registry and other areas it purports to clean.

I recommend you attempt to undo whatever changes it made first and then remove it.

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons.

Why you should not use Registry Cleaners and Optimization Tools


Be sure to read Microsoft's support policy for the use of registry cleaning utilities in that topic...Microsoft does not support the use of registry cleaners.
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#8 quietman7

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Posted 18 March 2015 - 08:08 AM

I have been disappointed with AVG ever since they made a decision in April 2010 to partner with LimeWire and promote the use of peer-to-peer (P2P) file sharing, a security risk which can make your system susceptible to a smörgåsbord of malware infections, remote attacks, and exposure of personal information.

There have been numerous complaints about issues and conflicts with other security tools like Malwarebytes' Anti-Malware. Read these related discussions:Even MajorGeeks, a popular download hosting site, had issued a Statement on AVG Free and removed its Editor's Pick listing at that time.

There have been reports of issues with the computer starting properly on 64-bit Windows sytems for which AVG has had to release these fix instructions.

There have also been numerous reported problems with computers after using features like PC Analyzer and PC Tuneup which purport to fix registry errors in order to make the system more stable and various optimizing tools which can make changes to system settings.

And finally there have been many user complaints about the lack of adequate AVG Customer Support in addressing issues related to the use of their product.

For these reasons, I no longer recommend AVG as a free alternative anti-virus solution.

My personal recommendation is ESET NOD32 Anti-Virus if choosing a paid for program as it leaves a small footprint...meaning it is not intrusive and does not utilize a lot of system resources. Emsisoft Anti-Malware is also a good choice for the same reason and so is Kaspersky Anti-virus. If you don't want to pay then I would recommend avast! Free Antivirus or Bitdefender Anti-virus Free Edition.

Keep in mind that all free Anti-virus programs now come with toolbars or other bundled software except Bitdefender Free...see Has the antivirus industry gone mad?!

ESET and Emsisoft Anti-Malware also have the added advantage of blocking the installation of most Potentially Unwanted Programs (PUPs) (such as adware, spyware, unwanted toolbars, browser hijackers) if you enable that feature.

500xNxeam_pup_728x574_en.png.pagespeed.i
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#9 librarylottie

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Posted 18 March 2015 - 09:59 AM

Oh dear,

I have successfully removed AVG Zen, Tune Up and AVG Free  ( I think) and have only just read the 2 posts from quietman7 !!!

I have downloaded the Avest Free and unticked the Grimeblocker option. However, I did not "undo" AVG Tune Up changes as I have uninstalled it and I'm not wanting to download it again to do this, so - is there another way of checking any damage that Quietman7 refers too? It doesn't look like he is online currently :(

 

Feeling a little worried now.........



#10 Aura

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Posted 18 March 2015 - 10:04 AM

Hi librarylottie :)

Some changes made by AVG PC TuneUp are removed/reset when you uninstall the program, but not all of them. Right now, I suggest you to avoid reinstalling it and leave your system be if it runs fine. If an issue appears in the next day, then you could ask for assistance in the proper section for your Windows system and we'll assist you with it.

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#11 librarylottie

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Posted 18 March 2015 - 10:38 AM

Hi Aura

 

Thank you for reassuring me :)

My computer has Windows XP but I use Mozilla Firefox as my main browser - tho' I occasionally use Internet Explorer for certain uploads.

It is running very slowly and I often get Mozilla "not responding" and have to wait for ages for it to load the page I want. My husband said he thought it was because I had downloaded AVG Tune Up - hence my trying to put it right this morning.

It is still running very slowly so I will try heading over to the Windows XP forum to see if I can do anything more.

 

Thanks you for your help - so glad I found this site! :clapping:



#12 Aura

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Posted 18 March 2015 - 10:40 AM

I'll post in your thread and see what I can do to assist you :)

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#13 quietman7

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Posted 18 March 2015 - 01:08 PM

...My computer has Windows XP but I use Mozilla Firefox as my main browser - tho' I occasionally use Internet Explorer for certain uploads.

Windows XP users wondering what else they can do to mitigate their risks also need to either update the operating system or Ditch the Free AV & Get a Paid Solution.

XP users should read these topics for more tips and suggestions...XP users should also stop using Internet Explorer since that version is no longer supported and is vulnerable to exploits.
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