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office word 12.0 "there is not enough memory or disk space to run Word"


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7 replies to this topic

#1 Cary G

Cary G

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Posted 17 March 2015 - 09:29 PM

I am running Windows 7. 

 

My laptop came with Word 2007 installed.  I am now using Office 365, so I have Word 2013 installed. 

(I haven't uninstalled 2007 in case I do decide to let my monthly payment go at some point..... I know, but it hasn't been an issue until now)

 

I am currently trying to move items to an external while sorting.  I can shift+down arrow, and select multiple files of ALL other types except for Word documents. 

 

When I hover the mouse over a Word doc in a file, my laptop seems to "freeze", and then a popup comes up saying "Microsoft office word 12.0   there is not enough memory or disk space to run Word".  It takes several minutes, and multiple popups, before it will "unfreeze", and let me continue. I can scroll down the list, but if I hover over another Word doc, it repeats. 

 

I have rebooted several times. 

 

I CAN open any documents in Word 2013, that's not an issue. I can't select documents (except one at a time, but the popup still occurs) to move them to the external.

 

 



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#2 hamluis

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Posted 18 March 2015 - 09:30 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Cary G

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Posted 18 March 2015 - 05:57 PM

Application errors:
==================
Error: (03/17/2015 10:52:47 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 10:52:46 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 10:52:36 PM) (Source: Microsoft Security Client Setup) (User: NT AUTHORITY)
Description: HRESULT:0x80070648
Description:Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x80070648. Unknown property.
 
Error: (03/17/2015 10:08:37 PM) (Source: MsiInstaller) (User: CarysVaio)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.
 
Error: (03/17/2015 09:54:00 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 15.0.4701.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 19c4
 
Start Time: 01d0611e4a5bcddc
 
Termination Time: 16
 
Application Path: C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXE
 
Report Id: 94fdc4a4-cd11-11e4-b00e-78843ccaed58
 
Error: (03/17/2015 08:01:41 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 08:01:40 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 07:56:04 PM) (Source: Application Hang) (User: )
Description: The program IObitUninstaler.exe version 4.2.6.2 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1798
 
Start Time: 01d0610db167ae7e
 
Termination Time: 7
 
Application Path: C:\Program Files (x86)\IObit\IObit Uninstaller\IObitUninstaler.exe
 
Report Id: 0d18f390-cd01-11e4-9e65-f66a4fc00372
 
Error: (03/17/2015 07:30:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DropboxExt64.25.dll, version: 1.0.0.25, time stamp: 0x54daac3f
Exception code: 0xc0000005
Fault offset: 0x000000000000ea47
Faulting process id: 0x3d8
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
 
Error: (03/17/2015 07:29:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: DropboxExt64.25.dll, version: 1.0.0.25, time stamp: 0x54daac3f
Exception code: 0xc0000005
Fault offset: 0x000000000000ea47
Faulting process id: 0x94c
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
 
 
Speccy:
 


#4 hamluis

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Posted 18 March 2015 - 07:21 PM

Please...re-read the instructions for the MiniToolBox report.

 

Louis



#5 Cary G

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Posted 18 March 2015 - 08:09 PM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Cary G (administrator) on 18-03-2015 at 21:08:21
Running from "C:\Users\Cary G\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: VPCEB42FM Manufacturer: Sony Corporation
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/18/2015 07:18:50 PM) (Source: MsiInstaller) (User: CarysVaio)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.
 
Error: (03/18/2015 07:09:30 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/18/2015 07:09:30 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 10:52:47 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 10:52:46 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 10:52:36 PM) (Source: Microsoft Security Client Setup) (User: NT AUTHORITY)
Description: HRESULT:0x80070648
Description:Cannot complete the Security Essentials Upgrade. An error has prevented the Security Essentials Upgrade Wizard from continuing. The previous version of Security Essentials was restored. Error code:0x80070648. Unknown property.
 
Error: (03/17/2015 10:08:37 PM) (Source: MsiInstaller) (User: CarysVaio)
Description: Product: Google Talk Plugin -- Error 1714. The older version of Google Talk Plugin cannot be removed.  Contact your technical support group.  System Error 1612.
 
Error: (03/17/2015 09:54:00 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 15.0.4701.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 19c4
Start Time: 01d0611e4a5bcddc
Termination Time: 16
Application Path: C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXE
Report Id: 94fdc4a4-cd11-11e4-b00e-78843ccaed58
 
Error: (03/17/2015 08:01:41 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (03/17/2015 08:01:40 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
System errors:
=============
Error: (03/18/2015 07:17:49 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
AVGIDSHA
 
Error: (03/18/2015 07:17:48 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.
 
Error: (03/18/2015 07:15:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WD SmartWare Background Service service to connect.
 
Error: (03/18/2015 07:00:22 PM) (Source: DCOM) (User: )
Description: {84F66100-FF7C-4FB4-B0C0-02CD7FB668FE}
 
Error: (03/18/2015 06:49:22 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
AVGIDSHA
 
Error: (03/18/2015 06:49:22 PM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/18/2015 06:49:10 PM) (Source: Service Control Manager) (User: )
Description: The Intel® PROSet/Wireless WiMAX Red Bend Device Management Service service hung on starting.
 
Error: (03/18/2015 06:47:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the WD SmartWare Background Service service to connect.
 
Error: (03/17/2015 10:53:21 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IAStorDataMgrSvc service.
 
Error: (03/17/2015 10:52:40 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).
 
Microsoft Office Sessions:
=========================
Error: (01/06/2013 00:14:26 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6665.5003, Microsoft Office Version: 12.0.6612.1000. This session lasted 46599 seconds with 240 seconds of active time.  This session ended with a crash.
 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
 
=========================== Installed Programs ============================
µTorrent (HKLM-x32\...\uTorrent) (Version: 3.2.2.28595 - BitTorrent Inc.)
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 9.21 (HKLM-x32\...\{23170F69-40C1-2701-0921-000001000000}) (Version: 9.21.00.0 - Igor Pavlov)
ActiveState ActivePython 2.7.2.5 (32-bit) (HKLM-x32\...\{49351FE8-DB8F-4C56-9DA6-B2D6CE3F7BF8}) (Version: 2.7.5 - ActiveState Software Inc.)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.9.900.117 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader X (10.1.7) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.7 - Adobe Systems Incorporated)
Advanced SystemCare 8 (HKLM-x32\...\Advanced SystemCare 8_is1) (Version: 8.1.0 - IObit)
Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version:  - ALPS ELECTRIC CO., LTD.)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Application Manager for VAIO (HKLM-x32\...\Application Manager for VAIO) (Version:  - )
ArcSoft MediaImpression 2 (HKLM-x32\...\{30B056AF-F414-4B68-B9B0-6EFDB9FCDF18}) (Version: 2.0.29.444 - ArcSoft)
ArcSoft Print Creations - Album Page (HKLM-x32\...\{E6B4117F-AC59-4B13-9274-EB136E8897EE}) (Version:  - ArcSoft)
ArcSoft Print Creations - Brochures & Flyers (HKLM-x32\...\{01A1A019-E1D8-482A-BE17-5E118D17C0A0}) (Version:  - ArcSoft)
ArcSoft Print Creations - Funhouse (HKLM-x32\...\{9591C049-5CAE-4E89-A8D9-191F1899628B}) (Version:  - ArcSoft)
ArcSoft Print Creations - Funhouse II (HKLM-x32\...\{3CE47E6B-AE27-4E40-AC54-329EED96B933}) (Version:  - ArcSoft)
ArcSoft Print Creations - Greeting Card (HKLM-x32\...\{F04F9557-81A9-4293-BC49-2C216FA325A7}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Book (HKLM-x32\...\{56589DFE-0C29-4DFE-8E42-887B771ECD23}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Calendar (HKLM-x32\...\{CA9ED5E4-1548-485B-A293-417840060158}) (Version:  - ArcSoft)
ArcSoft Print Creations - Photo Prints (HKLM-x32\...\{95F875CC-1B85-43E6-B3E0-13EA04F3D995}) (Version:  - ArcSoft)
ArcSoft Print Creations - Poster Creator (HKLM-x32\...\{5D1C82E7-7EC0-4404-A8AD-36C3B444BC34}) (Version:  - ArcSoft)
ArcSoft Print Creations - Scrapbook (HKLM-x32\...\{B0D83FCD-9D42-43ED-8315-250326AADA02}) (Version:  - ArcSoft)
ArcSoft Print Creations - Slimline Card (HKLM-x32\...\{007B37D9-0C45-4202-834B-DD5FAAE99D63}) (Version:  - ArcSoft)
ArcSoft Print Creations (HKLM-x32\...\{F03EC055-F34E-4F6B-A684-8A370E11A304}) (Version: 3.0.255.500 - ArcSoft)
ArcSoft Video Downloader (HKLM-x32\...\{C8B44566-839A-459C-A73D-49764CE216CC}) (Version: 2.0.0.39 - ArcSoft)
ArcSoft WebCam Companion 3 (HKLM-x32\...\{DE8AAC73-6D8D-483E-96EA-CAEDDADB9079}) (Version: 3.0.21.390 - ArcSoft)
Auslogics Duplicate File Finder (HKLM-x32\...\{6845255F-15CC-4DD1-94D5-D38F370118B3}_is1) (Version: 3.2.1.0 - Auslogics Labs Pty Ltd)
AVS Update Manager 1.0 (HKLM-x32\...\AVS Update Manager_is1) (Version:  - Online Media Technologies Ltd.)
AVS4YOU Software Navigator 1.4 (HKLM-x32\...\AVS4YOU Software Navigator_is1) (Version:  - Online Media Technologies Ltd.)
Best Buy pc app (Version: 3.0.0.0 - Best Buy) Hidden
BigOven (HKLM-x32\...\{98C4F0D9-3C09-4BD9-B835-29744B94931A}) (Version: 1.9.1 - Lakefront Software)
BigOven (x32 Version: 1.9.1 - Lakefront Software) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
C4700 (x32 Version: 140.0.690.000 - Hewlett-Packard) Hidden
C4USelfUpdater (x32 Version: 1.00.0000 - Your Company Name) Hidden
calibre (HKLM-x32\...\{B652DD9C-F162-4B40-B38F-A1D0F866CAFA}) (Version: 0.9.41 - Kovid Goyal)
Carbonite (HKLM-x32\...\Carbonite Backup) (Version: 5.4.9 build 3415  (Aug-27-2013) - Carbonite)
CCleaner (HKLM\...\CCleaner) (Version: 4.10 - Piriform)
Customer Support Tool A22S (HKLM-x32\...\{57D66CB0-D45A-4037-BC60-D4166DC31D93}) (Version: 1.01.0000 - SHARP)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
Driver Booster 2.1 (HKLM-x32\...\Driver Booster_is1) (Version: 2.1 - IObit)
Dropbox (HKCU\...\Dropbox) (Version: 3.2.9 - Dropbox, Inc.)
Evernote v. 5.6.4 (HKLM-x32\...\{DFDF0BE2-2D71-11E4-9454-00163E98E7D6}) (Version: 5.6.4.4632 - Evernote Corp.)
Express Accounts (HKLM-x32\...\ExpressAccounts) (Version: 4.86 - NCH Software)
Express Invoice (HKLM-x32\...\ExpressInvoice) (Version: 4.05 - NCH Software)
Express Scribe (HKLM-x32\...\Scribe) (Version: 5.63 - NCH Software)
eZip Wizard (HKLM-x32\...\eZip Wizard) (Version:  - )
Flixster (HKCU\...\404b9336c7552828) (Version: 1.1.3.45 - Flixster)
Free Alarm Clock 2.7.0 (HKLM-x32\...\{8ED5A2F1-338F-4608-8AF7-BCD1ADC1E1F7}_is1) (Version: 2.7 - Comfort Software Group)
Free eXPert PDF Reader (HKLM-x32\...\{B189ACD4-A8D5-4866-98D1-1F7A3420C867}) (Version: 8.0.570.0 - Visagesoft)
Free FLAC to MP3 Converter 1.0 (HKLM-x32\...\{A54C01BD-1277-4722-B42B-EC9800A90B1E}_is1) (Version:  - PolySoft Solutions)
Free MP3 Cutter 1.01 (HKLM-x32\...\{847E0734-4457-4B48-BF49-998D1CF2CFA1}_is1) (Version:  - PolySoft Solutions)
Free Window Registry Repair (HKLM-x32\...\Free Window Registry Repair) (Version:  - )
GIMP 2.6.11 (HKLM-x32\...\WinGimp-2.0_is1) (Version: 2.6.11 - The GIMP Team)
Google Calendar Sync (HKLM-x32\...\Google Calendar Sync) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.89 - Google Inc.)
Google Drive (HKLM-x32\...\{6C36881B-0E51-4231-9D02-BF2149664D34}) (Version: 1.20.8672.3137 - Google, Inc.)
Google Drive (HKLM-x32\...\{C6640705-7479-4EE5-BC86-879F05F65E74}) (Version: 1.17.7290.4094 - Google, Inc.)
Google Talk (remove only) (HKCU\...\{226b64e8-dc75-4eea-a6c8-abcb496320f2}-Google Talk) (Version:  - )
Google Talk Plugin (HKLM-x32\...\{C1E3DFE7-4EAD-3E9E-A826-E06055BA5921}) (Version: 5.4.2.18903 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Google+ Auto Backup (HKCU\...\Google+ Auto Backup) (Version: 1.0.27.161 - Google, Inc.)
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GPBaseService2 (x32 Version: 140.0.211.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Photosmart C4700 All-in-One Driver Software 14.0 Rel. 6 (HKLM\...\{68550918-63B5-4762-85CB-3C160AA4B213}) (Version: 14.0 - HP)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (x32 Version: 140.0.524.000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
HyperTerminal Private Edition v7.0 (HKLM-x32\...\HTPE3) (Version:  - )
Inbox Toolbar (HKLM-x32\...\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1) (Version: 1.0.0 - Inbox.com, Inc.)
Intel PROSet Wireless (Version:  - ) Hidden
Intel WiMAX Tutorial (HKLM\...\{4F26C164-9373-4974-8F43-E0F2176AF937}) (Version: 1.5.3.1 - Intel Corporation)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2555 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{4327107B-E95E-415C-9194-458FCED6BF12}) (Version: 13.03.0000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{C298FF86-AB23-4B58-AC53-A23383C07B3A}) (Version: 1.2.20.0 - Intel Corporation)
Intel® PROSet/Wireless WiMAX Software (HKLM\...\{6548B189-BEA4-4041-80E0-AEB60548E046}) (Version: 2.03.0005 - Intel Corporation)
Internet TV for Windows Media Center (HKLM-x32\...\{9D318C86-AF4C-409F-A6AC-7183FF4CF424}) (Version: 4.2.2.0 - Microsoft Corporation)
IObit Apps Toolbar v7.2 (HKLM-x32\...\{8AE2B7D4-2BAA-4B9D-A4F4-282D3D30F1D0}) (Version: 7.2 - Spigot, Inc.)
IObit Malware Fighter (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 2.5 - IObit)
IObit Toolbar v6.5 (HKLM-x32\...\{7478C882-D306-43B4-9579-4F580165AC1F}) (Version: 6.5 - Spigot, Inc.)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.2.6.2 - IObit)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.35 - Irfan Skiljan)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kindle Auto eBook Converter 0.4.50 (HKLM-x32\...\Kindle Auto eBook Converter) (Version: 0.4.50 - The Messenger)
Kobo (HKLM-x32\...\Kobo) (Version: 1.9 - Kobo Inc.)
MailNavigator (HKLM-x32\...\MailNavigator) (Version: 1.14 - GEO Ltd)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
MarketResearch (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
MasterCook 11 (HKLM-x32\...\{25CA5771-2536-4D47-A12F-E9AF3B5ADB81}) (Version: 1.10.1000 - Valusoft)
MasterCook 14 (HKLM-x32\...\{F0094E41-E9BB-4B68-92AA-E2A940B56644}) (Version: 14.00.20 - Valusoft Cosmi)
MasterCook Deluxe 9 (HKLM-x32\...\InstallShield_{99B366B0-76B6-4DBA-95A3-A730015A7D01}) (Version: 9.0.000 - ValuSoft)
MasterCook Deluxe 9 (x32 Version: 9.0.000 - ValuSoft) Hidden
Media Gallery (x32 Version: 1.3.0.11220 - Sony Corporation) Hidden
MediaMonkey 4.0 (HKLM-x32\...\MediaMonkey_is1) (Version: 4.0 - Ventis Media Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Calculator Plus (HKLM-x32\...\{83073C45-3003-4671-9A86-243AAADD915A}) (Version: 1.0.0 - Microsoft)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.2.173.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{91110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.5.0216.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.5.216.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 17.0.2015.0811 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 English (HKLM-x32\...\{E59113EB-0285-4BFD-A37A-B79EAC6B8F4B}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Moffsoft FreeCalc (HKLM-x32\...\MoffFreeCalc_is1) (Version: 1.1 - Moffsoft)
Mozilla Firefox 13.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 13.0.1 (x86 en-US)) (Version: 13.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 13.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
MusicBee 2.1 (HKLM-x32\...\MusicBee) (Version: 2.1 - Steven Mayall)
Network64 (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
Nitro Reader 2 (HKLM\...\{5149C938-5BBE-4E14-8F40-C33FB11C2156}) (Version: 2.3.1.1 - Nitro PDF Software)
NoteTab Light 6 (Remove only) (HKLM-x32\...\NoteTab Light 6_is1) (Version: 6.2 - Fookes Holding Ltd)
Oasis2Service 1.0 (HKLM-x32\...\{E50FC5DB-7CBD-407D-A46E-0C13E45BC386}) (Version: 1.0.0 - DDNi)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
OOBE (x32 Version: 3.20.1018 - Sony Corporation) Hidden
Pando (HKLM-x32\...\{AB480DA0-7EE9-465D-9C12-4CDE65BF18FB}) (Version: 2.5.1.11 - Pando Networks Inc.)
Pattern Maker Viewer - v4 (HKLM-x32\...\{DE5D78ED-145E-4FA3-9D75-C92A09E1FEB1}) (Version: 4.04.0001 - HobbyWare, Inc.)
Photo Pos Pro (HKLM-x32\...\Photo Pos Pro) (Version: 1.87 - PowerOfSoftware Ltd.)
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PL-2303 USB-to-Serial (HKLM-x32\...\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}) (Version: 1.3.0 - Prolific Technology INC)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PMB (x32 Version: 5.5.00.11260 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (Version: 1.4.01.11290 - Sony Corporation) Hidden
PMB VAIO Edition Plug-in (x32 Version: 1.4.00.09190 - Sony Corporation) Hidden
Premier Technical Support  (HKLM-x32\...\{C2835850-FCEB-4A1A-A213-57E7A9A8EC62}) (Version: 7.0.454 - LogMeIn, Inc.)
PreReq (x32 Version: 6.2.4.0 - Eastman Kodak Company) Hidden
PS_AIO_06_C4700_SW_Min (x32 Version: 140.0.690.000 - Hewlett-Packard) Hidden
QuickLink Mobile (HKLM-x32\...\QuickLink Mobile) (Version: 4.8.6 - Smith Micro Software, Inc.)
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.)
QuickTransfer (x32 Version: 140.0.98.000 - Hewlett-Packard) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7161 - Realtek Semiconductor Corp.)
Remote Keyboard (x32 Version: 1.1.1.07060 - Sony Corporation) Hidden
Remote Play with PlayStation 3 (x32 Version: 1.0.2.06210 - Sony Corporation) Hidden
Remote Play with PlayStation®3 (x32 Version: 1.0.2.06210 - Sony Corporation) Hidden
SAMSUNG Intelli-studio (HKLM-x32\...\Intelli-studio) (Version:  - )
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.0.13064_2 - Samsung Electronics Co., Ltd.) Hidden
Samsung Story Album Viewer (HKLM-x32\...\InstallShield_{698BBAD8-B116-495D-B879-0F07A533E57F}) (Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.)
Samsung Story Album Viewer (x32 Version: 1.0.0.13054_1 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.27.0 - SAMSUNG Electronics Co., Ltd.)
Scan (x32 Version: 140.0.80.000 - Hewlett-Packard) Hidden
Seagate Dashboard 2.0 (HKLM-x32\...\{43C423D9-E6D6-4607-ADC9-EBB54F690C57}) (Version: 2.2.15.0 - Seagate)
ShufflePlusVLOI (x32 Version: 1.00.0000 - Your Company Name) Hidden
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.9.9216 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Smart Defrag 3 (HKLM-x32\...\Smart Defrag 3_is1) (Version: 3.3 - IObit)
SmartWebPrinting (x32 Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
SQLite_3_7_8_x64 (Version: 3.7.8.0 - Sony Corporation) Hidden
Status (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.2 - IObit)
TagScanner 5.1.643 (HKLM-x32\...\TagScanner_is1) (Version:  - Sergey Serkov)
The Extractor (HKLM-x32\...\The Extractor1.4.3.2) (Version: 1.4.3.2 - N00bsoft)
The Mystery of the Mummy (HKLM-x32\...\{1FAB0A3A-88AB-44AC-9423-B71AD4491EEE}) (Version: 1.00.0000 - Frogwares)
Toolbox (x32 Version: 140.0.428.000 - Hewlett-Packard) Hidden
TouchFreeze (HKLM-x32\...\{D031E017-2434-40A7-A352-4DDD0199170D}) (Version: 1.0.2 - Ivan Zhakov)
TrayApp (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
uMark Lite 2.0 (HKLM-x32\...\{616D5CF8-FA5B-4219-B3FA-5CFA3E0AA477}) (Version: 2.0.0 - Uconomix)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VAIO - Media Gallery (x32 Version: 1.3.0.11220 - Sony Corporation) Hidden
VAIO - PMB VAIO Edition Guide (x32 Version: 1.4.00.10090 - Sony Corporation) Hidden
VAIO - PMB VAIO Edition Plug-in (x32 Version: 1.4.01.11300 - Sony Corporation) Hidden
VAIO - Remote Keyboard (HKLM-x32\...\{7396FB15-9AB4-4B78-BDD8-24A9C15D2C65}) (Version: 1.1.0.07060 - Sony Corporation)
VAIO Care (HKLM-x32\...\{36C5BBF0-E5BF-4DE1-B684-7E90B0C93FB5}) (Version: 6.2.2.07150 - Sony Corporation)
VAIO Care (x32 Version: 6.2.2.07150 - Sony Corporation) Hidden
VAIO Care (x32 Version: 6.4.2.11150 - Sony Corporation) Hidden
VAIO Care Update (HKLM-x32\...\{87EEB1B4-EE40-4D74-9780-F266FA12F564}) (Version: 1.00.1119 - Sony Corporation)
VAIO Control Center (x32 Version: 4.3.0.05310 - Sony Corporation) Hidden
VAIO Data Restore Tool (x32 Version: 1.4.0.05240 - Sony Corporation) Hidden
VAIO Gate (x32 Version: 2.4.2.02200 - Sony Corporation) Hidden
VAIO Gate Default (x32 Version: 2.2.0.07020 - Sony Corporation) Hidden
VAIO Hardware Diagnostics (x32 Version: 4.0.0.06230 - Sony Corporation) Hidden
VAIO Help and Support (HKLM-x32\...\{AD3E7141-A22E-40F1-A7A4-55E898AE35E3}) (Version: 12.00.0622 - Sony Corporation)
VAIO Manual (x32 Version: 1.1.0.05280 - Sony Corporation) Hidden
VAIO Media plus (Version: 2.1.0 - Sony Corporation) Hidden
VAIO Media plus (x32 Version: 2.1.0.18210 - Sony Corporation) Hidden
VAIO Media plus Opening Movie (x32 Version: 2.1.0.14080 - Sony Corporation) Hidden
VAIO Platform Update Program (HKLM-x32\...\{69DABBAD-F800-4060-9730-CCA6FFDC2D23}) (Version: 1.1.0.12290 - Sony Corporation)
VAIO Quick Web Access (x32 Version: 1.3.4.7 - Sony Corporation) Hidden
VAIO Sample Contents (x32 Version: 1.2.0.16080 - Sony Corporation) Hidden
VAIO Smart Network (HKLM-x32\...\{0899D75A-C2FC-42EA-A702-5B9A5F24EAD5}) (Version: 3.3.0.06080 - Sony Corporation)
VAIO Survey (x32 Version: 6.00.1028 - Sony Corporation) Hidden
VAIO Transfer Support (x32 Version: 1.2.0.06230 - Sony Corporation) Hidden
VAIO Update (HKLM-x32\...\{9FF95DA2-7DA1-4228-93B7-DED7EC02B6B2}) (Version: 6.2.1.03260 - Sony Corporation)
VAIO Wireless Wizard (x32 Version: 3.0.0.06230 - Sony) Hidden
VGClientX64 (Version: 1.0.0 - Sony Corporation) Hidden
VGClientX86 (x32 Version: 1.0.0 - Sony Corporation) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VU5x64 (Version: 1.1.0 - Sony Corporation ) Hidden
VU5x86 (x32 Version: 1.0.0 - Sony Corporation ) Hidden
VU5x86 (x32 Version: 1.1.0 - Sony Corporation ) Hidden
WD SmartWare (HKLM\...\{604CB4FC-3D32-405F-A109-165F170529B6}) (Version: 1.2.0.20 - Western Digital)
WeatherBug (HKLM-x32\...\{297DCADA-86A1-4A42-8A13-66B7D7A09FD2}) (Version: 7.0.0.4 - AWS Convergence Technologies)
WebReg (x32 Version: 140.0.212.017 - Hewlett-Packard) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Windows Mobile Device Center (HKLM\...\{626672CD-BFCF-49A9-AEFE-AB0FED3BFC5B}) (Version: 6.1.6965.0 - Microsoft Corporation)
WinMerge 2.12.4 (HKLM-x32\...\WinMerge_is1) (Version: 2.12.4 - Thingamahoochie Software)
WinRAR 5.00 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.00.0 - win.rar GmbH)
WinZip 16.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240D3}) (Version: 16.5.10095 - WinZip Computing, S.L. )
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version:  - )
YTD Video Downloader 4.3 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.3 - GreenTree Applications SRL)
Zip Opener Packages (HKCU\...\Zip Opener Packages) (Version:  - )
ZipGenius 6.3 (HKLM-x32\...\{EC3B598C-1151-4191-B5B4-A9072ADE6259}_is1) (Version: 6.3 - Wininizio.it Software)
 
========================= Memory info: ===================================
Percentage of memory in use: 48%
Total physical RAM: 3758.1 MB
Available physical RAM: 1944.57 MB
Total Pagefile: 9393.29 MB
Available Pagefile: 6246.07 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.35 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:455.31 GB) (Free:129.66 GB) NTFS
3 Drive e: (Seagate Backup Plus Drive) (Fixed) (Total:1863.02 GB) (Free:1836.42 GB) NTFS
 
========================= Users: ========================================
User accounts for \\CARYSVAIO
 
Administrator            Cary G                   Guest                    
 
**** End of log ****

Edited by hamluis, 18 March 2015 - 08:56 PM.


#6 hamluis

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Posted 18 March 2015 - 09:22 PM

Advanced SystemCare 8 (HKLM-x32\...\Advanced SystemCare 8_is1) (Version: 8.1.0 - IObit)
Driver Booster 2.1 (HKLM-x32\...\Driver Booster_is1) (Version: 2.1 - IObit)
IObit Apps Toolbar v7.2 (HKLM-x32\...\{8AE2B7D4-2BAA-4B9D-A4F4-282D3D30F1D0}) (Version: 7.2 - Spigot, Inc.)
IObit Malware Fighter (HKLM-x32\...\IObit Malware Fighter_is1) (Version: 2.5 - IObit)
IObit Toolbar v6.5 (HKLM-x32\...\{7478C882-D306-43B4-9579-4F580165AC1F}) (Version: 6.5 - Spigot, Inc.)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.2.6.2 - IObit)
VAIO Care (HKLM-x32\...\{36C5BBF0-E5BF-4DE1-B684-7E90B0C93FB5}) (Version: 6.2.2.07150 - Sony Corporation)
VAIO Care (x32 Version: 6.2.2.07150 - Sony Corporation) Hidden
VAIO Care (x32 Version: 6.4.2.11150 - Sony Corporation) Hidden
 
I would uninstall each of the above and keep them off my system.  Vaio Care and Advanced System Care...are both IObit products, IIRC.  IMO, there is no reason to ever install any product by IObit, Iolo, et alia.
 
BC does NOT support the use of registry cleaners/optimizers.
 

Microsoft support policy for the use of registry cleaning utilities - http://support.microsoft.com/kb/2563254

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

Registry Cleaner FAQ, PC Support - http://pcsupport.about.com/od/registry-cleaner/a/registry-cleaner-faq.htm

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

You also seem to possibly have some unwanted baggage installed in the form of adware/malware.  Moving topic to Am I Infected for a look by those dealing with malware situations.

 

In the event that you have no malware or have such removed...I suggest that you run the chkdsk /r command and follow that with running the sfc /scannow command to compensate for possible damaged or removed system files and/or file corruption.

 

If you still have problems with MS Office after doing the suggested...then I would uninstall it/reinstall it, update it for all SPs and critical updates...and see if there is improvement.

 

Louis



#7 Cary G

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Posted 19 March 2015 - 07:23 PM

THANK YOU!!!   It completely fixed my "Word" issues :)

 

 I will check out the malware issues. 

 

:)


Edited by Cary G, 19 March 2015 - 07:52 PM.


#8 hamluis

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Posted 20 March 2015 - 09:40 AM

Happy computing :).

 

Louis






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