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Trouble running Combofix


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2 replies to this topic

#1 rbomm

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Posted 17 March 2015 - 12:12 PM

Having an issue running Combofix. I've run it on my computer in the past with no issues but last night I ran it and came in this morning and nothing had happened. I shutdown and restarted Combofix in Safe Mode. Going on 4 hours and still nothing happening. Stuck on blue screen stating "scanning for infected files". Haven't touched anything or used computer in any way since starting combofix this morning, Any ideas on how to proceed? 



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#2 nasdaq

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Posted 21 March 2015 - 08:50 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Close the Combofix process.

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Let me know what problems you are having with this computer.

Wait for further instructions.

#3 nasdaq

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Posted 26 March 2015 - 08:38 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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