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Cannot access External Hard Drive


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#1 GregoryDCook

GregoryDCook

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Posted 17 March 2015 - 05:50 AM

I've been using a Seagate with 3 T for 2 years.  I don't know why but now I cannot access the external backup drive.  I get a message that says the "parameters are incorrect". I've done a CHKDSK on it.  Still can't access. 

 

Any ideas?

 

Thank you.



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#2 BenjaminGordonT

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Posted 17 March 2015 - 08:12 AM

Can you give us a little bit more information about your system and your problem in particular? What Computer are you using? What OS are you using? Where is the error coming from in particular? If you can try downloading Piriform Speccy and Publishing your specs, then post the link here. I'll try to assist you as best I can.

 

Even without your specs however I do have a few solutions. Try "chkdsk /F /R /X H:" where H: is the drive letter. Also try downloading SeaTools and doing the Long/Extended Test to test whether your drive is failing. Also you can try running PhotoRec and testdisk to recover your files and then possible reformat it with a new filesystem. Does the External Drive show up RAW in Computer Management or is it formatted with the proper/original filesystem. Try these and let me know of your results.

 

Hope it helps,

 

-Benjamin


Edited by BenjaminsiPod, 17 March 2015 - 08:24 AM.





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