I had a customer bring in a Dell inspiration 3847. The hard drive had gone bad. So not a problem. She wanted me to restore files from a windows back up she did back in November. The back up is on three CDRs. I use Windows back up and restore to browse to the files on the back up disc but I can't see what is there. If I open a picture in the picture folder it says it is empty. I tried to restore the files and it tells me to (not a quote)>> insert the proper media into drive D: Then I run the auto run on the back up disc and I get the same message I was able to get some files to restore, but I had to select the files individually and restore them to a new folder. I tried to open the JPEGs and Windows photo viewer would open but it would not display the picture. I even tried to take ownership of the files I did manage to get to come over and it still wouldn't open them. I gave full control as well. I could't restore it to the original place either. I was wondering that it will not restore because I had to put a new hard drive in the PC. I was thinking that the back up won't restore because of the new hard drive. Different setting maybe?