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Windows Defender blocking downloads


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#1 Jash735

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Posted 16 March 2015 - 05:51 PM

Let me start by saying that I did an internet search of my problem and found what seems to be the closest thing to my problem, as well as, the most comprehensive answer in this thread:

 

http://www.bleepingcomputer.com/forums/t/518718/windows-defender-blocking-all-downloads/

 

Like this poster, I have had problems with Windows Defender blocking downloads saying they have a virus and have been deleted. Not all, but some that I know are false positives. And I, too, have downloaded malware removal software, tried Hitman Pro and anti virus scans with nothing coming up. Although, renaming Windows Defender doesn't seem to work for me.

 

Here is my system information:

 

 

System%20Information_zpswdy7hric.jpg
 

 

I am running Avast antivirus.

 

I would like to try the solution posted in the other thread, but I wanted to check and see if anyone could guide me through this. Any and all help is greatly appreciated, thanks in advance.



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#2 boopme

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Posted 24 March 2015 - 03:28 PM

Hi Jash, I'd like to run these also....

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
    [/list]SXvL3ZF.pngTDSSKiller
  • Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
    zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
    lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
    cvMlKv6.pngESET Online Scanner
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESET

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#3 Jash735

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Posted 24 March 2015 - 06:31 PM

So, do you want me to do everything in the other thread, too, or just the instructions that you posted?

#4 boopme

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Posted 24 March 2015 - 07:01 PM

No, just what is here.

Edit .. how long ago did you run ComboFix?

Edited by boopme, 24 March 2015 - 07:04 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Jash735

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Posted 24 March 2015 - 07:12 PM

I'm not even sure what ComboFix is...

#6 Jash735

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Posted 24 March 2015 - 07:15 PM

As soon as I get back home I will start working on your instructions and report back.

#7 boopme

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Posted 24 March 2015 - 07:48 PM


ok, it's a tool. proceed.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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