You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.
Please download SmitfraudFix
Extract the content (a folder named SmitfraudFix
) to your Desktop.
Next, please reboot your computer in Safe Mode
by doing the following :
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
Once in Safe Mode, open the SmitfraudFix
folder again and double-click smitfraudfix.cmd
Select option #2 - Clean
by typing 2
and press "Enter
" to delete infected files.
You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y
and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll
is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y
and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new hijack log.
The report can also be found at the root of the system drive, usually at C:\rapport.txtWarning: running option #2 on a non infected computer will remove your Desktop background
Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/forum/index....=tpmod;dl=item5
Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.