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Dell Mini - Start up & then shuts down quickly - Help


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#1 twoodall573

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Posted 16 March 2015 - 10:34 AM

I'm a newby here looking for some help. If I'm in the wrong place please kindly guide me to the right location ...

 

I have a Dell Mini running Windows 7 Starter. When I start the laptop up it comes on ... As soon as it connects to a network I get a pop up saying that it's encountered a fatal error & needs to restart. It all happens so quick I don't have time to really read what's going on.

 

How can I get in to my system long enough to load a virus scan?

 

Any help here would be greatly appreciated.



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#2 OldPhil

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Posted 16 March 2015 - 11:05 AM

When you start the machine immediately repeatedly tap F8, see if it will go into safe mode.  In safe mode with help the guys can help, let us know.


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#3 twoodall573

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Posted 16 March 2015 - 12:02 PM

Thanks - I've done that ...

 

Now my screen is in Advance Boot Options.

 

Where to go from here?



#4 JohnC_21

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Posted 16 March 2015 - 01:28 PM

Select Disable Automatic Restart on System Failure. Reboot Try connecting again. Does it throw a bluescreen? What is the stop code if any and the file that is shown?






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