Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dell Inspirion 15 not shutting off properly (w8.1)


  • Please log in to reply
1 reply to this topic

#1 fressato

fressato

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Brazil
  • Local time:11:39 PM

Posted 16 March 2015 - 10:19 AM

Hello,

 

Everytime I close my lid, try to hirbernate my computer or try to shut it down it doesn't respond properly. When I open the lid again my pc won't turn on, it doesn't hibernate properly or shut off. It started when I "upgraded" my verson from w8.0 to w8.1. I read that it could be my graphic video driver, I updated it using the driver autodetect from AMD but nothing changed. My computer is a Dell Inspirion 15 (3537), on Device Manager > Display Adapters it says "AMD Radeon R9 M265X", but I believe that my graphic card is an AMD Radeon HD 8850M.

Should I change the driver installed by AMD, or the problem may be something else?

 

Thank you!



BC AdBot (Login to Remove)

 


#2 dicke

dicke

    Paraclete


  • Members
  • 2,193 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Charlotte, NC
  • Local time:10:39 PM

Posted 16 March 2015 - 07:32 PM

[personal experience only]

I have found that the drivers from the Dell site are more compatible with their hardware than those from some manufacturer's sites.

 

Dick


Edited by dicke, 16 March 2015 - 07:33 PM.

Stay well and surf safe [stay protected]

Dick E





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users