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Dell Inspirion 15 not shutting off properly (w8.1)

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#1 fressato


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Posted 16 March 2015 - 10:19 AM



Everytime I close my lid, try to hirbernate my computer or try to shut it down it doesn't respond properly. When I open the lid again my pc won't turn on, it doesn't hibernate properly or shut off. It started when I "upgraded" my verson from w8.0 to w8.1. I read that it could be my graphic video driver, I updated it using the driver autodetect from AMD but nothing changed. My computer is a Dell Inspirion 15 (3537), on Device Manager > Display Adapters it says "AMD Radeon R9 M265X", but I believe that my graphic card is an AMD Radeon HD 8850M.

Should I change the driver installed by AMD, or the problem may be something else?


Thank you!

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#2 dicke



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Posted 16 March 2015 - 07:32 PM

[personal experience only]

I have found that the drivers from the Dell site are more compatible with their hardware than those from some manufacturer's sites.



Edited by dicke, 16 March 2015 - 07:33 PM.

Stay well and surf safe [stay protected]

Dick E

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