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Keyboard problem with Windows 8.1


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#1 marlasinger

marlasinger

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Posted 16 March 2015 - 04:11 AM

I bought a straight-off-the-shelf computer (HP Pavilion 500-326) with Windows 8.1 preinstalled.

 

Problem is that whenever I turn the computer on it doesn't recognise my keyboard. I have to restart it, and then it works ok.

 

I have tried using various USB ports, different keyboards, the Hardware Troubleshooter, Updating drivers, and nothing works.

 

One suggestion I keep coming across is to disable xHCI mode in BIOS, but I can't find where this is. And to be honest, I'm not that familiar with BIOS anyway as I just use computers for basic day-to-day tasks.

 

Does anyone have any suggestions as it's completely doing my fruit!

 

Thanks,

marlasinger



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