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Possible rootkit/adware, but nothing detects it


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8 replies to this topic

#1 CarrotCakes

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Posted 15 March 2015 - 03:34 PM

Hi.

So after running FRST two days ago, I found a lot of odd duplicates of legitimate files with this string added in front: {ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0.

 

Basically, it looks something like this: 

HKU\S-1-5-21-403728013-4087379911-1177270023-1008\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank (legitimate)

HKU\S-1-5-21-403728013-4087379911-1177270023-1008-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank (duplicate)

 

Some other duplicates involve sandoxie, ccleaner and chrome processes. Removing them with FRST only results in them coming back the next day. I've ran just about everything: RKill, TDSSKiller, MBAM, Avira, Adwcleaner and JRT which results in no infections. But these weren't here before the night of Friday in which I accidentally accessed a non-reputable site so I'm inclined to think they're malicious.

 

I'm using Windows XP.


Edited by CarrotCakes, 15 March 2015 - 03:34 PM.


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#2 CarrotCakes

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Posted 19 March 2015 - 02:51 PM

Update: I recently discovered two dllhost.exe processes running, and while that doesn't necessarily mean anything, normally there is only one process running. I can't recall the last time I've seen two.



#3 Broni

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Posted 19 March 2015 - 07:44 PM

I can't comment on FRST items since it's not allowed in this forum but we can run some checks...

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#4 CarrotCakes

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Posted 20 March 2015 - 01:09 AM

 Security Check:
Results of screen317's Security Check version 0.99.99  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Avira Desktop   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 CCleaner     
 Java 7 Update 67  
 Java version 32-bit out of Date!
 Adobe Reader XI  
 Google Chrome (41.0.2272.76) 
 Google Chrome (41.0.2272.89) 
````````Process Check: objlist.exe by Laurent````````
 Avira Antivir avgnt.exe 
 Avira Antivir avguard.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 22% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 
Farbar:
Farbar Service Scanner Version: 17-01-2015
Ran by HP_Administrator (administrator) on 19-03-2015 at 21:56:04
Running from "C:\Documents and Settings\HP_Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Other Services:
==============
 
 
File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\afd.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\netbt.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\tcpip.sys => File is digitally signed
C:\WINDOWS\system32\Drivers\ipsec.sys => File is digitally signed
C:\WINDOWS\system32\dnsrslvr.dll => File is digitally signed
C:\WINDOWS\system32\ipnathlp.dll => File is digitally signed
C:\WINDOWS\system32\netman.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\srsvc.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\sr.sys => File is digitally signed
C:\WINDOWS\system32\wscsvc.dll => File is digitally signed
C:\WINDOWS\system32\wbem\WMIsvc.dll => File is digitally signed
C:\WINDOWS\system32\wuauserv.dll => File is digitally signed
C:\WINDOWS\system32\qmgr.dll => File is digitally signed
C:\WINDOWS\system32\es.dll => File is digitally signed
C:\WINDOWS\system32\cryptsvc.dll => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
 
Extra List:
=======
Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3) 
0x0700000004000000010000000200000003000000050000000600000007000000
IpSec Tag value is correct.
 
**** End of log ****
 
MiniToolBox:
MiniToolBox by Farbar  Version: 09-03-2015
Ran by HP_Administrator (administrator) on 19-03-2015 at 21:57:09
Running from "C:\Documents and Settings\HP_Administrator\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: EG139AA-ABA A1257C Manufacturer: HP Pavilion 061
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Connected)
1394 Net Adapter = 1394 Connection (Connected)
 
 
# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip
 
 
# Interface IP Configuration for "Local Area Connection"
 
set address name="Local Area Connection" source=dhcp 
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp
 
 
popd
# End of interface IP configuration
 
 
 
 
Windows IP Configuration
 
 
 
        Host Name . . . . . . . . . . . . : ABC
 
        Primary Dns Suffix  . . . . . . . : 
 
        Node Type . . . . . . . . . . . . : Unknown
 
        IP Routing Enabled. . . . . . . . : No
 
        WINS Proxy Enabled. . . . . . . . : No
 
        DNS Suffix Search List. . . . . . : telus
 
 
 
Ethernet adapter Local Area Connection:
 
 
 
        Connection-specific DNS Suffix  . : telus
 
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
 
        Physical Address. . . . . . . . . : 00-13-D4-95-1D-0E
 
        Dhcp Enabled. . . . . . . . . . . : Yes
 
        Autoconfiguration Enabled . . . . : Yes
 
        IP Address. . . . . . . . . . . . : 192.168.1.77
 
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
 
        Default Gateway . . . . . . . . . : 192.168.1.254
 
        DHCP Server . . . . . . . . . . . : 192.168.1.254
 
        DNS Servers . . . . . . . . . . . : 192.168.1.254
 
                                            75.153.176.1
 
        Lease Obtained. . . . . . . . . . : Thursday, March 19, 2015 9:46:28 PM
 
        Lease Expires . . . . . . . . . . : Friday, March 20, 2015 9:46:28 PM
 
Server:  ns1.dns.telus.com
Address:  75.153.176.1
 
Name:    google.com
Addresses:  74.125.25.138, 74.125.25.101, 74.125.25.102, 74.125.25.113
 74.125.25.139, 74.125.25.100
 
 
 
Pinging google.com [74.125.25.102] with 32 bytes of data:
 
 
 
Reply from 74.125.25.102: bytes=32 time=16ms TTL=50
 
Reply from 74.125.25.102: bytes=32 time=17ms TTL=50
 
 
 
Ping statistics for 74.125.25.102:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 16ms, Maximum = 17ms, Average = 16ms
 
Server:  ns1.dns.telus.com
Address:  75.153.176.1
 
Name:    yahoo.com
Addresses:  98.138.253.109, 206.190.36.45, 98.139.183.24
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
 
 
Reply from 206.190.36.45: bytes=32 time=13ms TTL=55
 
Reply from 206.190.36.45: bytes=32 time=13ms TTL=55
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
 
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 d4 95 1d 0e ...... Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254    192.168.1.77  20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1  1
      192.168.1.0    255.255.255.0     192.168.1.77    192.168.1.77  20
     192.168.1.77  255.255.255.255        127.0.0.1       127.0.0.1  20
    192.168.1.255  255.255.255.255     192.168.1.77    192.168.1.77  20
        224.0.0.0        240.0.0.0     192.168.1.77    192.168.1.77  20
  255.255.255.255  255.255.255.255     192.168.1.77    192.168.1.77  1
Default Gateway:     192.168.1.254
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 15 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/01/2015 02:19:14 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.Systray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.IOException
Stack:
   at System.Xml.XmlTextReaderImpl.OpenUrl()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean)
   at System.Xml.XmlDocument.Load(System.Xml.XmlReader)
   at System.Xml.XmlDocument.Load(System.String)
   at Avira.OE.WinCore.OeSharedSettingsAccessor.LoadXmlDocumentFromFile()
   at Avira.OE.WinCore.OeSharedSettingsAccessor.Get(System.String)
   at Avira.OE.WinCore.OeProductInfo.get_Culture()
   at Avira.OE.WinCore.Utility.CultureSetter.SetDefaultCultureDefinedInAppsettings()
   at Avira.OE.Systray.Program.Main(System.String[])
 
Error: (03/01/2015 02:18:07 PM) (Source: .NET Runtime 4.0 Error Reporting) (User: )
Description: EventType clr20r3, P1 avira.oe.systray.exe, P2 1.1.30.21735, P3 54bce4be, P4 mscorlib, P5 4.0.0.0, P6 4e181ae3, P7 3fd1, P8 1f4, P9 clr20r30, P10 clr20r31.
 
Error: (02/27/2015 05:39:49 PM) (Source: ESENT) (User: )
Description: svchost (976) An attempt to open the file "C:\WINDOWS\system32\CatRoot2\edb.log" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ".  The open file operation will fail with error -1032 (0xfffffbf8).
 
Error: (02/20/2015 02:18:21 AM) (Source: Application Error) (User: )
Description: Faulting application frst.exe, version 18.2.2015.1, faulting module frst.exe, version 18.2.2015.1, fault address 0x0001f09e.
Processing media-specific event for [frst.exe!ws!]
 
Error: (01/11/2015 02:56:41 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
   at Avira.OE.WinCore.WinHandleUtil+NativeMethods.GetFullHandleName(IntPtr, System.Text.StringBuilder, Int32 ByRef)
   at Avira.OE.WinCore.WinHandleUtil.GetFullHandleName(IntPtr)
   at Avira.OE.WinCore.WcfAuthService.VerifyTokenEventName(IntPtr)
   at Avira.OE.WinCore.WcfAuthService.AuthenticateChannel(System.ServiceModel.IClientChannel, Avira.OE.WinCore.WcfAuthToken)
   at Avira.OE.WinCore.WcfServiceAuthInterceptor.AfterReceiveRequest(System.ServiceModel.Channels.Message ByRef, System.ServiceModel.IClientChannel, System.ServiceModel.InstanceContext)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.AfterReceiveRequestCore(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean)
   at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(System.ServiceModel.Channels.RequestContext, Boolean, System.ServiceModel.OperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(System.ServiceModel.Channels.RequestContext, System.ServiceModel.OperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(System.IAsyncResult)
   at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(System.IAsyncResult)
   at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
   at System.Runtime.AsyncResult.Complete(Boolean)
   at System.ServiceModel.Channels.FramingDuplexSessionChannel+TryReceiveAsyncResult.OnReceive(System.IAsyncResult)
   at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
   at System.Runtime.AsyncResult.Complete(Boolean)
   at System.ServiceModel.Channels.SynchronizedMessageSource+ReceiveAsyncResult.OnReceiveComplete(System.Object)
   at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(System.Object)
   at System.ServiceModel.Channels.StreamConnection.OnRead(System.IAsyncResult)
   at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
   at System.Net.LazyAsyncResult.Complete(IntPtr)
   at System.Net.LazyAsyncResult.ProtectedInvokeCallback(System.Object, IntPtr)
   at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32, Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)
   at System.Net.Security.NegotiateStream.ReadCallback(System.Net.AsyncProtocolRequest)
   at System.Net.AsyncProtocolRequest.CompleteRequest(Int32)
   at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32)
   at System.Net.FixedSizeReader.ReadCallback(System.IAsyncResult)
   at System.Runtime.AsyncResult.Complete(Boolean)
   at System.ServiceModel.Channels.ConnectionStream+ReadAsyncResult.OnAsyncReadComplete(System.Object)
   at System.ServiceModel.Channels.PipeConnection.OnAsyncReadComplete(Boolean, Int32, Int32)
   at System.ServiceModel.Channels.OverlappedContext.CompleteCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Runtime.Fx+IOCompletionThunk.UnhandledExceptionFrame(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
 
Error: (01/10/2015 05:50:41 PM) (Source: Application Error) (User: )
Description: Faulting application frst.exe, version 10.1.2015.0, faulting module frst.exe, version 10.1.2015.0, fault address 0x0001f09e.
Processing media-specific event for [frst.exe!ws!]
 
Error: (12/27/2014 07:04:26 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown
 
Error: (12/27/2014 02:01:41 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: PresentationCore, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070005
 
Error: (12/27/2014 01:51:22 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80070005
 
Error: (12/27/2014 01:45:06 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80070005
 
 
System errors:
=============
Error: (03/18/2015 06:49:21 PM) (Source: Service Control Manager) (User: )
Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/18/2015 06:49:20 PM) (Source: Service Control Manager) (User: )
Description: The Machine Debug Manager service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/18/2015 06:49:20 PM) (Source: Service Control Manager) (User: )
Description: The LightScribeService Direct Disc Labeling Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/18/2015 06:49:20 PM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/18/2015 06:49:20 PM) (Source: Service Control Manager) (User: )
Description: The Media Center Scheduler Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/18/2015 06:49:20 PM) (Source: Service Control Manager) (User: )
Description: The Media Center Receiver Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/18/2015 06:49:20 PM) (Source: Service Control Manager) (User: )
Description: The Sandboxie Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/15/2015 01:41:40 PM) (Source: Service Control Manager) (User: )
Description: The iPod Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/15/2015 01:41:38 PM) (Source: Service Control Manager) (User: )
Description: The Machine Debug Manager service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (03/15/2015 01:41:38 PM) (Source: Service Control Manager) (User: )
Description: The LightScribeService Direct Disc Labeling Service service terminated unexpectedly.  It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (03/01/2015 02:19:14 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.Systray.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.IOException
Stack:
   at System.Xml.XmlTextReaderImpl.OpenUrl()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean)
   at System.Xml.XmlDocument.Load(System.Xml.XmlReader)
   at System.Xml.XmlDocument.Load(System.String)
   at Avira.OE.WinCore.OeSharedSettingsAccessor.LoadXmlDocumentFromFile()
   at Avira.OE.WinCore.OeSharedSettingsAccessor.Get(System.String)
   at Avira.OE.WinCore.OeProductInfo.get_Culture()
   at Avira.OE.WinCore.Utility.CultureSetter.SetDefaultCultureDefinedInAppsettings()
   at Avira.OE.Systray.Program.Main(System.String[])
 
Error: (03/01/2015 02:18:07 PM) (Source: .NET Runtime 4.0 Error Reporting)(User: )
Description: clr20r3avira.oe.systray.exe1.1.30.2173554bce4bemscorlib4.0.0.04e181ae33fd11f4system.io.ioexceptionNIL
 
Error: (02/27/2015 05:39:49 PM) (Source: ESENT)(User: )
Description: svchost976C:\WINDOWS\system32\CatRoot2\edb.log-1032 (0xfffffbf8)32 (0x00000020)The process cannot access the file because it is being used by another process.
 
Error: (02/20/2015 02:18:21 AM) (Source: Application Error)(User: )
Description: frst.exe18.2.2015.1frst.exe18.2.2015.10001f09e
 
Error: (01/11/2015 02:56:41 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
   at Avira.OE.WinCore.WinHandleUtil+NativeMethods.GetFullHandleName(IntPtr, System.Text.StringBuilder, Int32 ByRef)
   at Avira.OE.WinCore.WinHandleUtil.GetFullHandleName(IntPtr)
   at Avira.OE.WinCore.WcfAuthService.VerifyTokenEventName(IntPtr)
   at Avira.OE.WinCore.WcfAuthService.AuthenticateChannel(System.ServiceModel.IClientChannel, Avira.OE.WinCore.WcfAuthToken)
   at Avira.OE.WinCore.WcfServiceAuthInterceptor.AfterReceiveRequest(System.ServiceModel.Channels.Message ByRef, System.ServiceModel.IClientChannel, System.ServiceModel.InstanceContext)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.AfterReceiveRequestCore(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage2(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage1(System.ServiceModel.Dispatcher.MessageRpc ByRef)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean)
   at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(System.ServiceModel.Channels.RequestContext, Boolean, System.ServiceModel.OperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(System.ServiceModel.Channels.RequestContext, System.ServiceModel.OperationContext)
   at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(System.IAsyncResult)
   at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(System.IAsyncResult)
   at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
   at System.Runtime.AsyncResult.Complete(Boolean)
   at System.ServiceModel.Channels.FramingDuplexSessionChannel+TryReceiveAsyncResult.OnReceive(System.IAsyncResult)
   at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
   at System.Runtime.AsyncResult.Complete(Boolean)
   at System.ServiceModel.Channels.SynchronizedMessageSource+ReceiveAsyncResult.OnReceiveComplete(System.Object)
   at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(System.Object)
   at System.ServiceModel.Channels.StreamConnection.OnRead(System.IAsyncResult)
   at System.Runtime.Fx+AsyncThunk.UnhandledExceptionFrame(System.IAsyncResult)
   at System.Net.LazyAsyncResult.Complete(IntPtr)
   at System.Net.LazyAsyncResult.ProtectedInvokeCallback(System.Object, IntPtr)
   at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32, Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)
   at System.Net.Security.NegotiateStream.ReadCallback(System.Net.AsyncProtocolRequest)
   at System.Net.AsyncProtocolRequest.CompleteRequest(Int32)
   at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32)
   at System.Net.FixedSizeReader.ReadCallback(System.IAsyncResult)
   at System.Runtime.AsyncResult.Complete(Boolean)
   at System.ServiceModel.Channels.ConnectionStream+ReadAsyncResult.OnAsyncReadComplete(System.Object)
   at System.ServiceModel.Channels.PipeConnection.OnAsyncReadComplete(Boolean, Int32, Int32)
   at System.ServiceModel.Channels.OverlappedContext.CompleteCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Runtime.Fx+IOCompletionThunk.UnhandledExceptionFrame(UInt32, UInt32, System.Threading.NativeOverlapped*)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
 
Error: (01/10/2015 05:50:41 PM) (Source: Application Error)(User: )
Description: frst.exe10.1.2015.0frst.exe10.1.2015.00001f09e
 
Error: (12/27/2014 07:04:26 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32) - Tried to start a service that wasn't the latest version of CLR Optimization service. Will shutdown
 
Error: (12/27/2014 02:01:41 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: PresentationCore, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 . Error code = 0x80070005 
PresentationCore, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
 
Error: (12/27/2014 01:51:22 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80070005 
System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
 
Error: (12/27/2014 01:45:06 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32) - Failed to compile: System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 . Error code = 0x80070005 
System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
 
 
 
=========================== Installed Programs ============================
7-Zip 9.20 (HKLM\...\7-Zip) (Version:  - )
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Agere Systems PCI Soft Modem (HKLM\...\Agere Systems Soft Modem) (Version:  - )
AiO_Scan (Version: 50.0.206.000 - Hewlett-Packard) Hidden
AiOSoftware (Version: 50.0.206.000 - Hewlett-Packard) Hidden
ATLAS Translation Standard V14.0 Trial Version (HKLM\...\{6652750B-AA69-49B7-9D09-C0A28B6FFC9F}) (Version: 14.00.2000 - FUJITSU LIMITED)
Avira (HKLM\...\{bd538030-07d4-4999-a525-7fafa2483f56}) (Version: 1.1.30.21727 - Avira Operations & Co. KG)
Avira (Version: 1.1.30.21727 - Avira Operations & Co. KG) Hidden
Avira Free Antivirus (HKLM\...\Avira AntiVir Desktop) (Version: 15.0.8.656 - Avira)
Barnyard Invasion from HP Media Center (remove only) (HKLM\...\049D60AF-B425-4F8A-BD66-9D8C1B519D59) (Version:  - WildTangent)
Bejeweled 2 Deluxe from HP Media Center (remove only) (HKLM\...\47D5A62B-1B41-4DB1-8267-ADA434FA782B) (Version:  - WildTangent)
Big Kahuna Reef from HP Media Center (remove only) (HKLM\...\D77E8A46-BEB4-49ED-B2D3-B77180169FA3) (Version:  - WildTangent)
Blackhawk Striker 2 from HP Media Center (remove only) (HKLM\...\758619C0-7C97-42BB-B1E9-775F72FDAD1E) (Version:  - WildTangent)
Blasterball 2 from HP Media Center (remove only) (HKLM\...\D2DACBCD-E1FE-4C32-A49B-1EB0743D1E79) (Version:  - WildTangent)
Blasterball 2 Holidays from HP Media Center (remove only) (HKLM\...\1B497FAA-E53E-420D-8408-FFDD3278CD50) (Version:  - WildTangent)
Boggle Supreme from HP Media Center (remove only) (HKLM\...\90EA5584-4290-407B-B8F2-D6E6D65A4796) (Version:  - WildTangent)
Bookworm Deluxe from HP Media Center (remove only) (HKLM\...\E59F75D0-A38B-40F4-ABA2-CA35A7735473) (Version:  - WildTangent)
Bounce Symphony from HP Media Center (remove only) (HKLM\...\5DAA9E44-1B31-41CD-88A8-228EDED6E36E) (Version:  - WildTangent)
BufferChm (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CameraDrivers (Version: 5.0.0.290 - Hewlett-Packard) Hidden
CameraDrivers (Version: 5.0.0.328 - Hewlett-Packard) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.03 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6514.5001 - Microsoft Corporation)
CP_AtenaShokunin1Config (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_CalendarTemplates1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Basic1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Variety1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Variety2 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Package_Variety3 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
CP_Panorama1Config (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Crystal Maze from HP Media Center (remove only) (HKLM\...\3D61540E-C88C-4358-B6A1-DC26648F2A3D) (Version:  - WildTangent)
CueTour (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Destinations (Version: 53.0.13.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
Digby's Donuts from HP Media Center (remove only) (HKLM\...\A51671BD-9BE5-4944-AC62-A2A0B6FF5E54) (Version:  - WildTangent)
DocProc (Version: 5.2.0.0 - Hewlett-Packard) Hidden
DocumentViewer (Version: 53.0.13.000 - Hewlett-Packard) Hidden
DocumentViewerQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
Easy Internet Sign-up (HKLM\...\InstallShield_{8105684D-8CA6-440D-8F58-7E5FD67A499D}) (Version: FE UI-4.0.0.1573 - Hewlett-Packard)
Easy Internet Sign-up (Version: FE UI-4.0.0.1573 - Hewlett-Packard) Hidden
FATE Demo from HP Media Center (remove only) (HKLM\...\B68BB501-10CD-46E2-BB45-075A2ABFD242) (Version:  - WildTangent)
Fax (Version: 50.0.206.000 - Hewlett-Packard) Hidden
Flip Words from HP Media Center (remove only) (HKLM\...\1280194E-E9D5-4253-95E7-40169E2A4848) (Version:  - WildTangent)
GemMaster Mystic (HKLM\...\12133444-BF36-4d4e-B7FB-A3424C645DE4) (Version:  - )
Google Chrome (HKLM\...\Google Chrome) (Version: 41.0.2272.89 - Google Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
HP Boot Optimizer (HKLM\...\{3BA95526-6AE0-4B87-A62D-17187EF565FC}) (Version: 1.0.2 - Hewlett-Packard)
HP Deskjet Printer Preload (HKLM\...\{2C5D07FB-31A2-4F2D-9FDA-0B24ACD42BD0}) (Version: 10.1.0 - Hewlett-Packard Company)
HP DigitalMedia Archive (HKLM\...\{F80239D8-7811-4D5E-B033-0D0BBFE32920}) (Version: 1.2 - Hewlett-Packard)
HP Document Viewer 5.3 (HKLM\...\HP Document Viewer) (Version: 5.3 - HP)
HP Game Console and games (HKLM\...\HP Game Console) (Version:  - WildTangent)
HP Image Zone 5.3 (HKLM\...\HP Photo & Imaging) (Version: 5.3 - HP)
HP Image Zone for Media Center PC (HKLM\...\{8D0C57BC-4942-4960-BB6D-142456D6F233}) (Version: 1.02.001 - Hewlett-Packard Company)
HP Imaging Device Functions 5.3 (HKLM\...\HP Imaging Device Functions) (Version: 5.3 - HP)
HP Multimedia Keyboard Software (HKLM\...\KBD) (Version:  - )
HP Photosmart 330,380,420,470,7800,8000,8200 Series (HKLM\...\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}) (Version: 8.1 - HP)
HP Photosmart Cameras 5.0 (HKLM\...\{C83A12B9-B31B-461A-BBD4-CE9B988094F1}) (Version: 5.0 - HP)
HP PSC & OfficeJet 5.3.B (HKLM\...\{5B79CFD1-6845-4158-9D7D-6BE89DF2C135}) (Version:  - HP)
HP Solution Center & Imaging Support Tools 5.3 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 5.3 - HP)
HP Tunes (HKLM\...\{3076D235-59F2-448E-889F-D04F985B4CF1}) (Version: 2.1.0.2 - Hewlett-Packard Company)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPProductAssistant (Version: 53.0.13.000 - Hewlett-Packard) Hidden
HpSdpAppCoreApp (Version: 3.00.0000 - Hewlett-Packard) Hidden
Insaniquarium Deluxe from HP Media Center (remove only) (HKLM\...\A09026AE-8F16-4929-B4E6-1825535844DB) (Version:  - WildTangent)
InstantShareDevices (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\{8A708DD8-A5E6-11D4-A706-000629E95E20}) (Version: 6.14.10.4332 - )
IntelliMover Data Transfer Demo (HKLM\...\{14589F05-C658-4594-9429-D437BA688686}) (Version:  - )
InterVideo WinDVD Player (HKLM\...\{3912A629-0020-0005-3757-2FBA74D4DF0A}) (Version:  - )
InterVideo WinDVD Player (HKLM\...\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}) (Version: 5.0-B11.789 - InterVideo Inc.)
iTunes (HKLM\...\InstallShield_{523E6F2A-2D59-4D91-90E8-6C49931C9F50}) (Version: 4.8.0.31 - Apple Computer, Inc.)
iTunes (Version: 4.8.0.31 - Apple Computer, Inc.) Hidden
Java 7 Update 67 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
Jewel Quest from HP Media Center (remove only) (HKLM\...\A73FAC36-8925-465D-8FA2-4DA98BD9B441) (Version:  - WildTangent)
KeyScrambler (HKLM\...\KeyScrambler) (Version: 3.6.0.0 - QFX Software Corporation)
LightScribe  1.4.31.1 (Version: 1.4.31.1 - Integrator) Hidden
Mah Jong Quest from HP Media Center (remove only) (HKLM\...\538B9061-0C77-4FB2-903F-EC42A1FF5DD8) (Version:  - WildTangent)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 1.0 Hotfix (KB979904) (HKLM\...\KB979904) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2742607) (HKLM\...\KB2742607) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.0 Security Update (KB2904878) (HKLM\...\KB2904878) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Money 2005 (HKLM\...\Money2005b) (Version: 14 - Microsoft)
Microsoft Office Standard Edition 2003 (HKLM\...\{91120409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.5614.0 - Microsoft Corporation)
Microsoft Plus! Dancer LE (HKLM\...\{1A103D70-5C9B-4E1A-B306-5106C68F9914}) (Version: 1.1.0.3522 - Microsoft Corporation)
Microsoft Plus! Digital Media Edition Installer (HKLM\...\{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}) (Version: 1.1.0.3500 - Microsoft Corporation)
Microsoft Plus! Photo Story 2 LE (HKLM\...\{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}) (Version: 1.1.0.3463 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Works (HKLM\...\{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}) (Version: 08.04.0623 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
muvee autoProducer 4.0 (HKLM\...\{2C3D719A-92C7-4323-89CC-C937D0267B84}) (Version: 4.00.050 - muvee Technologies)
muvee autoProducer unPlugged 1.1 - HPD (HKLM\...\{B1931B3A-29E9-4F91-9B61-BE2CF05E84F1}) (Version: 1.1.000 - muvee Technologies)
NewCopy (Version: 50.0.206.000 - Hewlett-Packard) Hidden
Office 2003 Tour (HKLM\...\{BE9FEFBA-F2F8-468B-A108-4356F73A3E9C}) (Version: 1.0.0 - Microsoft)
Otto (HKLM\...\B3EE3001-DC24-4cd1-8743-5692C716659F) (Version:  - )
PanoStandAlone (Version: 53.0.13.000 - Hewlett-Packard) Hidden
PC-Doctor 5 for Windows (HKLM\...\InstallShield_{AB61A692-5543-4C48-979B-8CEA1C52FE9C}) (Version: 5.00.2832.01 - PC-Doctor)
PC-Doctor 5 for Windows (Version: 5.00.2832.01 - PC-Doctor) Hidden
PhotoGallery (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Polar Bowler from HP Media Center (remove only) (HKLM\...\1FFA88DF-0AC3-4D9E-9139-5FF98813C12C) (Version:  - WildTangent)
Polar Golfer from HP Media Center (remove only) (HKLM\...\55275778-F7D9-4BA0-95F4-DEFD71ADDFD9) (Version:  - WildTangent)
PS2 (HKLM\...\PS2) (Version:  - )
PSPrinters08 (Version: 8.01.0000 - HP) Hidden
PSTAPlugin (Version: 8.01.0000 - Hewlett-Packard) Hidden
Puzzle Express from HP Media Center (remove only) (HKLM\...\0814ADC6-5B36-4144-A8EA-439C36B1BB11) (Version:  - WildTangent)
Python 2.2 pywin32 extensions (build 203) (HKLM\...\pywin32-py2.2) (Version:  - )
Python 2.2.3 (HKLM\...\Python 2.2.3) (Version: 2.2.3 - PythonLabs at Zope Corporation)
Quicken 2005 (HKLM\...\InstallShield_{2DBE41DD-2129-4C65-A3D3-5647236A60F3}) (Version: 14.00.0000 - Intuit)
Quicken 2005 (Version: 14.00.0000 - Intuit) Hidden
QuickTime (HKLM\...\QuickTime) (Version:  - )
RandMap (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Readme (Version: 50.0.206.000 - Hewlett-Packard) Hidden
RealPlayer (HKLM\...\RealPlayer 6.0) (Version:  - )
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Ricochet Lost Worlds from HP Media Center (remove only) (HKLM\...\0AA27562-3C4E-4860-8742-7ADEBE2EFC43) (Version:  - WildTangent)
Sandboxie 4.16 (32-bit) (HKLM\...\Sandboxie) (Version: 4.16 - Sandboxie Holdings, LLC)
Scan (Version: 5.2.0.0 - Hewlett-Packard) Hidden
ScannerCopy (Version: 5.2.0.0 - Hewlett-Packard) Hidden
SCRABBLE Blast from HP Media Center (remove only) (HKLM\...\2BA80327-9385-4EC8-9796-47C49BD73352) (Version:  - WildTangent)
SCRABBLE from HP Media Center (remove only) (HKLM\...\B7217206-A362-446B-A0F7-A2622B82F821) (Version:  - WildTangent)
SCRABBLE Rack Attack from HP Media Center (remove only) (HKLM\...\EC03679F-C9F0-46E8-864D-FCCF83F4EB86) (Version:  - WildTangent)
Shrek 2 Ogre Bowler from HP Media Center (remove only) (HKLM\...\581538B9-2ED3-45E2-96CB-22AD8F811D2A) (Version:  - WildTangent)
SkinsHP1 (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Slingo Deluxe from HP Media Center (remove only) (HKLM\...\E0998E52-9D08-4AEE-A4F5-0BB1D8537F6E) (Version:  - WildTangent)
Slyder from HP Media Center (remove only) (HKLM\...\600C800C-5985-4E74-AFE7-571001AC3FA4) (Version:  - WildTangent)
SolutionCenter (Version: 50.0.152.000 - Hewlett-Packard) Hidden
Sonic Encoders (HKLM\...\{9941F0AA-B903-4AF4-A055-83A9815CC011}) (Version: 1.00 - Sonic Solutions)
Sonic Express Labeler (HKLM\...\{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}) (Version: 2.1.0 - Sonic Solutions)
Sonic MyDVD Plus (HKLM\...\{21657574-BD54-48A2-9450-EB03B2C7FC29}) (Version: 6.1.3 - Sonic Solutions)
Sonic RecordNow Audio (HKLM\...\{AB708C9B-97C8-4AC9-899B-DBF226AC9382}) (Version: 2.0.2 - Sonic Solutions)
Sonic RecordNow Copy (HKLM\...\{B12665F4-4E93-4AB4-B7FC-37053B524629}) (Version: 2.0.2 - Sonic Solutions)
Sonic RecordNow Data (HKLM\...\{075473F5-846A-448B-BCB3-104AA1760205}) (Version: 2.0.2 - Sonic Solutions)
Sonic Update Manager (HKLM\...\{30465B6C-B53F-49A1-9EBA-A3F187AD502E}) (Version: 3.0.0 - Sonic Solutions)
Sonic_PrimoSDK (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Status (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Super Granny from HP Media Center (remove only) (HKLM\...\0C20CAB1-F8BC-4AC1-A796-535B005C1B83) (Version:  - WildTangent)
Swarm from HP Media Center (remove only) (HKLM\...\133F647D-B454-42BC-ADBE-387482A29B88) (Version:  - WildTangent)
Tradewinds from HP Media Center (remove only) (HKLM\...\B3FF79F4-CDA8-4845-A7C0-9CE017719F36) (Version:  - WildTangent)
TrayApp (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Unload (Version: 5.0.0 - Hewlett-Packard) Hidden
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB898461) (HKLM\...\KB898461) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Update Rollup 1 for Windows XP Media Center Edition 2005 with HDTV Support (KB873369) (HKLM\...\MC05Upd1) (Version:  - Microsoft Corporation)
Updates from HP (remove only) (HKLM\...\HPOOVClient-9972322 Uninstaller) (Version:  - )
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
WebReg (Version: 53.0.13.000 - Hewlett-Packard) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format Runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 10 Hotfix [See KB889858 for more information] (HKLM\...\KB889858) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB888316 (HKLM\...\KB888316) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB890629 (HKLM\...\KB890629) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB895678 (HKLM\...\KB895678) (Version:  - Microsoft Corporation)
Windows XP Media Center Edition 2005 KB973768 (HKLM\...\KB973768) (Version:  - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 75%
Total physical RAM: 1015.29 MB
Available physical RAM: 252.73 MB
Total Pagefile: 2440.75 MB
Available Pagefile: 1343.1 MB
Total Virtual: 2047.88 MB
Available Virtual: 1976.77 MB
 
========================= Partitions: =====================================
 
1 Drive c: (HP_PAVILION) (Fixed) (Total:224.87 GB) (Free:194.3 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:8 GB) (Free:0.9 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\ABC
 
Administrator            Guest                    HelpAssistant            
HP_Administrator         SUPPORT_388945a0         SUPPORT_fddfa904         
 
========================= Restore Points ==================================
 
16-12-2014 08:12:14 System Checkpoint
17-12-2014 08:27:57 System Checkpoint
19-12-2014 09:19:53 System Checkpoint
22-12-2014 07:43:29 System Checkpoint
24-12-2014 03:16:27 System Checkpoint
26-12-2014 04:21:54 Installed Windows KB954550-v5.
26-12-2014 04:22:11 Printer Driver Microsoft XPS Document Writer Installed
26-12-2014 04:22:24 Printer Driver Microsoft XPS Document Writer Installed
26-12-2014 04:32:55 Installed Eraser 6.0.10.2620
27-12-2014 20:18:19 System Checkpoint
27-12-2014 20:36:09 Software Distribution Service 3.0
28-12-2014 04:17:09 Removed Eraser 6.0.10.2620
30-12-2014 12:22:03 System Checkpoint
01-01-2015 07:27:35 System Checkpoint
03-01-2015 08:16:11 System Checkpoint
04-01-2015 10:45:32 System Checkpoint
07-01-2015 10:37:39 System Checkpoint
09-01-2015 12:35:08 System Checkpoint
11-01-2015 11:15:27 System Checkpoint
13-01-2015 14:04:24 System Checkpoint
16-01-2015 12:03:17 Software Distribution Service 3.0
17-01-2015 19:19:20 System Checkpoint
19-01-2015 03:41:44 System Checkpoint
21-01-2015 04:19:33 System Checkpoint
23-01-2015 02:31:05 System Checkpoint
25-01-2015 02:17:11 System Checkpoint
26-01-2015 05:12:31 System Checkpoint
28-01-2015 07:31:53 System Checkpoint
30-01-2015 03:25:55 System Checkpoint
31-01-2015 03:39:43 System Checkpoint
01-02-2015 03:51:14 System Checkpoint
02-02-2015 20:19:13 System Checkpoint
04-02-2015 07:09:47 System Checkpoint
06-02-2015 03:36:15 System Checkpoint
07-02-2015 04:01:14 System Checkpoint
08-02-2015 05:43:41 System Checkpoint
10-02-2015 00:44:08 System Checkpoint
11-02-2015 01:29:56 Software Distribution Service 3.0
14-02-2015 01:16:51 System Checkpoint
15-02-2015 06:14:28 System Checkpoint
17-02-2015 02:08:00 System Checkpoint
18-02-2015 02:34:59 System Checkpoint
19-02-2015 02:39:25 System Checkpoint
21-02-2015 02:36:58 System Checkpoint
22-02-2015 12:51:18 System Checkpoint
24-02-2015 02:18:55 System Checkpoint
26-02-2015 03:16:37 System Checkpoint
27-02-2015 03:21:31 System Checkpoint
28-02-2015 03:29:52 System Checkpoint
01-03-2015 07:40:34 System Checkpoint
03-03-2015 03:49:57 System Checkpoint
06-03-2015 03:30:52 System Checkpoint
08-03-2015 04:10:35 System Checkpoint
09-03-2015 04:11:37 System Checkpoint
10-03-2015 09:13:20 System Checkpoint
11-03-2015 01:15:35 Software Distribution Service 3.0
13-03-2015 03:49:17 System Checkpoint
14-03-2015 08:02:00 System Checkpoint
15-03-2015 14:14:30 System Checkpoint
19-03-2015 00:25:08 Software Distribution Service 3.0
 
**** End of log ****

 



#5 CarrotCakes

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Posted 20 March 2015 - 01:13 AM

MBAM:
alwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 3/19/2015
Scan Time: 10:00:36 PM
Logfile: MBAM.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.03.19.10
Rootkit Database: v2015.02.25.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: HP_Administrator
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 366477
Time Elapsed: 26 min, 15 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 

MBAR:

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
www.malwarebytes.org
 
Database version:
  main:    v2015.03.19.10
  rootkit: v2015.02.25.01
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
HP_Administrator :: ABC [administrator]
 
3/19/2015 10:33:44 PM
mbar-log-2015-03-19 (22-33-44).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 362063
Time elapsed: 18 minute(s), 25 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)

RKill:
Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 03/19/2015 10:58:56 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * c:\windows\system\hpsysdrv.exe (PID: 2600) [WD-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Reparse Point/Junctions Found (Most likely legitimate)!
 
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 03/19/2015 10:59:59 PM
Execution time: 0 hours(s), 1 minute(s), and 2 seconds(s)

 



#6 CarrotCakes

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Posted 20 March 2015 - 01:19 AM

Actually, I found the source with Rogue Killer! But there are some legitimate files mixed in; can I post the log for your review?


Edited by CarrotCakes, 20 March 2015 - 06:43 PM.


#7 Broni

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Posted 20 March 2015 - 08:01 PM

RogueKiller is not allowed in this forum.

 

If you want to review RK log....

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#8 CarrotCakes

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Posted 21 March 2015 - 01:23 AM

RogueKiller is not allowed in this forum.

 

If you want to review RK log....

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Ok.

Thanks for the help.

I've posted the new thread.



#9 Platypus

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Posted 21 March 2015 - 01:48 AM

http://www.bleepingcomputer.com/forums/t/570812/persistent-rootkit-mbr-possibly-infected/


Top 5 things that never get done:

1.




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