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Windows Backup and Restore


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#1 margus224

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Posted 14 March 2015 - 08:53 AM

Hey!

I used windows 7's Backup and Restore to back up my computers old hard drive (581GB total, was using about 220GB) to an external hard drive (250GB). It finished successfully and the external hard drive was almost full. 
After that I got my old hard drive (581GB) replaced with a new one (almost 1000GB).
Now when i connect my external hard drive to the computer it doesent find any of those backed up files when I go to Backup and Restore and choose "Select another backup to restore files from" 

I dont have the old hard drive anymore, so that backup is my only option.

What should I do? 



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#2 dc3

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Posted 14 March 2015 - 09:29 AM

Have you install Windows 7 on the new hdd?

 

http://windows.microsoft.com/en-us/windows/back-up-restore-faq#1TC=windows-7


Edited by dc3, 14 March 2015 - 09:30 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 margus224

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Posted 14 March 2015 - 09:33 AM

Yes, I have windows installed.
And already checked that, wasnt any help.



#4 dc3

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Posted 14 March 2015 - 09:41 AM

If you have followed the instructions in the FAQ I can only assume that there was a problem in the transfer.


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#5 margus224

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Posted 14 March 2015 - 10:03 AM

The backup itself finished successfully, if you mean that.

Edited by margus224, 14 March 2015 - 10:03 AM.


#6 dc3

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Posted 14 March 2015 - 10:08 AM

If you can not access the information, then there had to be a problem with the transfer of data to the external hdd.  This is based on the premise that you followed the instructions correctly at access the data. 


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#7 margus224

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Posted 14 March 2015 - 10:58 AM

Is there a possibility that when you back up your old hard drive and replace it with a new one then you can not put your backed up stuff from the old hard drive onto the new hard drive? 



#8 dc3

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Posted 14 March 2015 - 12:03 PM

Did you read the frequently asked questions I provided the link to?

 

As I recall, one of the questions addressed what to do if files are lost.


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