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Question about IOS 8.2 before I throw the apple away.


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#1 highfrequencyventila

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Posted 13 March 2015 - 07:28 PM

I have an Apple Ipad Air. It is about to hit the garbage can. I'm not paying Hundreds of $ to get it fixed. It is officially UNUSABLE. The Other day, when I was download the MOST RECENT update the other day, which was MARCH 10, 2015, so that was TUESDAY, I download IOS 8.2 as it says when I check for Software updates now. Current software IOS 8.2 but since then, my apple has been BROKEn. It freezes every 3-5 SECONDS, so If I am scrolling down on a WebPage, or doing anything on the apple, Period, It will freeze the touch screen every few seconds. WHAT IS WRONG? IS THIS THE FIRST REPORT, OR CAN SOMEBODY SEND ME THE LINK TO OTHER REPORTS, I can play music, or videos, just fine, in regards to video lagging, It is Non-Existant, so videos and audio work just fine, however, the touch screen freezes so often. The graphics are fine. Its the touch screen that freezes every few seconds. I have not dropped the Apple lately, or EVER. I have no cracks on the apple. I have no bends, or dents in the apple. So I am fixing to pack up the apple in its garbage bag, and then take it to the dumpster, but I need to check one last time. Now I have looked, and It appears there are some problems, with 8.2, but I don't know what. Keep in mind, this is the LATEST UPDATE in Apple. I want to hammer that deep. I check every hour on my Ipad by going to Settings, and checking there. I've turned my apple off, and turned it back on. I've performed the reset where I held the power button and Home button down and then that failed. So, what else? Is it just the Digitalizer in the Ipad? It was working perfectly fine until the update. Has anybody ever heard of this? If not, what about anywhere on Itunes where I can actually EMAIL Apple and ask about this? Anybody have a place where I can read REVIEWS DIRECTLY on Apple, about This recent problem? I am still trying to figure out if there is a crack. I cannot find one whatsoever. I have used a magnifier. NONE ARE VISIBLE. So, I have NO IDEA.



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#2 xadamxk

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Posted 19 March 2015 - 08:13 PM

First, calm down and read up on your English.
Second, plug it into a computer and run "iTunes".
Third, go to the device and iTunes and click "Restore".

Restoring it should fix most software issues you are having.
Sometimes updating software using the OTA feature can cause issues (this is what you did).

So restore it, re-set it up.
And then let us know how its doing!



#3 sajidali27

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Posted 20 March 2015 - 02:32 AM

Have you tried the Apple Help page? I think a DFU restore will do the trick! Just google it and follow the instructions.
I can understand your upset right now but my advice is to calm down and google for DFU restore read it carefully and just follow the straight forward instructions. You most certainly got a messed up OTA update. Its not worth it to get upset about it. Calm down and look for (the easy) solution.  In the end its bits and bytes only.


#4 sajidali27

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Posted 20 March 2015 - 02:34 AM

Back up your data and purchases. Then do a full reset in iTunes via recovery or DFU mode.
 
If that does't work, make a reservation, then bring it into an Apple Store or Apple Service Provider. They'll reset it first. Then if they're still able to replicate the issue you've been having, they'll replace your iPad with a new(refurbed?) one for free.





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