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Windows Xp


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#1 barbara55

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Posted 29 June 2006 - 10:30 AM

When I sign onto my computer it sometimes brings a blue screen up which says the system is shutting down, (has encountered an error)then shuts down and keeps rebooting. But this doesn't happen all the time, when I am able to get the desk top to come up I click on IE and the page loads ok, but as soon as I try to do anything with it an error message shows up stating the " IE has encountered a problem and needs to close, it also give the option of sending a report or not. When I click on either box, IE shuts down. I just bought the computer a few months ago (a used reconditioned one) it came with Windows XP professional, I went to the microsoft web site and downloaded some security updates onto a floppy and tried to load them on the computer, but now it says that my copy of windows XP is not an original, I never got any paper work with the computer, nor did any disks get sent with it. Its a IBM thinkpad. I hope I didn't confuse too many people, not real computer savvy. Oh yeah by the way I just bought a new mcafee virus scanner and it won't let me load it either. it wont let me do a system restore either. It says its not found

Edited by barbara55, 29 June 2006 - 10:35 AM.


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#2 Andrew

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Posted 29 June 2006 - 01:50 PM

I hate to break it to you, but it sounds like you got ripped off by someone peddling bad copies of Windows. :thumbsup:

How did you download updates for Windows to a floppy disk? Is that even possible? :flowers:

The only thing I can think of as far as recommendations is to buy a legit copy of XP from Microsoft and do a clean installation (that is, wipe the hard drive before installing).

Anyone else have a better idea?




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