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False Security Alert

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2 replies to this topic

#1 RMIngria


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Posted 29 June 2006 - 10:18 AM

Hello there everyone:

I would like to start by saying that I had great results removing SpywareQuake false alarm from my computer using the Roquescanfix program.

However there is still a false alarm that appears periodically in my task bar. It shows up after a while when I work on the computer.

If I click on the yellow icon with an exclaimation point, it goes to the website of PestTrap or Malware Wipe and others.

There is also a problem with Internet explorer that defaults my home page to Syssecurity.com. No matter how many times I try and change this it reverts back.

I have run Norton, PC Registry Fix, SpwCatcher and others with no results.

Please help me as I am losing my grip on this...

Thanks so much,

Robert Ingria

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#2 RMIngria

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Posted 29 June 2006 - 02:14 PM

I have run SpywareQuake Remover to get rid of the Alert problem. I have not used Pest Alert remover. I did not know that existed.

I do not see anything in the start menu to remove or the program files to manually remove.

The prompt from the alert says that I am infected with OHPE ver 4.12_23, if that helps.



#3 quietman7


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Posted 29 June 2006 - 03:44 PM

Hello RMIngria,

Lets try this. You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please download, install and update Ewido Anti-Spyware v4.0. DO NOT perform a scan yet..
Print out the Ewido Install and Scan Instructions.

Go here and follow the instructions for using SmitfraudFix. Read "How to create/extract a ZIP File in Win ME/XP/2003".

After using the tool reboot again in "SAFE MODE" and Clean out your Temporary Internet files as follows:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click "Delete Files" under Temporary Internet Files.
  • In the Delete Files dialog box, tick the "Delete all offline content check box", and then click "OK".
  • On the General tab, click "Delete Cookies" under Temporary Internet Files, and then click "OK".
  • Click on the Programs tab then click the Reset Web Settings button. Click "Apply" then "OK".
  • Click "OK".
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click "Ok" then "Apply" and "Ok".

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

Then scan with Ewido per the instructions you printed out and reboot back to normal mode.
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