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Internet Explorer 11 Won't Start


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22 replies to this topic

#1 MaaD

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Posted 12 March 2015 - 12:31 PM

Hey all, Internet Explorer will not start. All the other browser starts okay and I have no other problems, no viruses, etc

As a matter of fact IE11 was fine up until yesterday.

 

Here are some  relevant info for the machine:

 

Acer

Model               :   Aspire 7560

 

OS                   :    Windows 7 Home Premium

 

System type    :    64-bit

 

Thanks a lot



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#2 MaaD

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Posted 12 March 2015 - 12:45 PM

Correction.....It's INTERNET EXPLORER 9



#3 MaaD

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Posted 12 March 2015 - 01:17 PM

Oh boy!!! I must be sleeping, sorry guys, it's INTERNET EXPLORER 11 not 9



#4 Keithuk

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Posted 12 March 2015 - 03:02 PM

My IE11 stopped working a couple of months ago it wouldn't start up but FireFox worked no problem. I did a full virus and malware scan but nothing showed. I did a system restore but IE still wouldn't open.

 

The next day IE11 worked and its been working ever since so I don't know the cause and Google showed nothing useful.


Keith

Windows ME (spare computer)
Windows XP 2002 Professional SP3 (desktop computer)
Windows 7 Professional SP1 32bit (laptop computer)

Windows 8 64bit spare drive for laptop computer


#5 MaaD

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Posted 12 March 2015 - 06:48 PM

Now none of the links in Control panel > Internet Options works. Every time I attempt to reboot the machine there's always an update  



#6 RobertHD

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Posted 13 March 2015 - 05:12 AM

I would completely avoid IE not because it's bad or anything. there has been major bugs going on there and ive address a lot of them to Microsoft.


Edited by RobertHD, 13 March 2015 - 05:12 AM.

Robert James Crawley Klopp


#7 MaaD

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Posted 13 March 2015 - 07:21 AM

I would completely avoid IE not because it's bad or anything. there has been major bugs going on there and ive address a lot of them to Microsoft.

I think you are correct Robert, thx



#8 MaaD

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Posted 13 March 2015 - 08:10 AM

But is there any fix for  the links not working in Control panel > Internet Options ?



#9 hamluis

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Posted 13 March 2015 - 05:51 PM

Is IE set as the default browser?

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#10 MaaD

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Posted 13 March 2015 - 06:03 PM

Is IE set as the default browser?

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

No Louis, it's not the default browser



#11 MaaD

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Posted 13 March 2015 - 06:42 PM

Here's the result of MiniToolbox.  I wasn't able to Publish a Snapshot using Speccy  because the  installation freezes at Install CCleaner for Free. I have tried a number of times but it stopped there. It appears as if something is impeding the installation. Any suggestions?

 

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Levy (administrator) on 13-03-2015 at 19:06:31
Running from "C:\Users\Levy\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 7560 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/13/2015 06:56:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 06:56:25 PM) (Source: CVHSVC) (User: )
Description: Information only.
Click-2-Run package registration failure.
 
Error: (03/13/2015 06:56:24 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=960}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.7145.5001.sft' (rc 16D1160A-0000E002, original rc 16D1160A-0000E002).
 
Error: (03/13/2015 04:20:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 04:20:09 PM) (Source: CVHSVC) (User: )
Description: Information only.
Click-2-Run package registration failure.
 
Error: (03/13/2015 04:20:09 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=9C4}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.7145.5001.sft' (rc 16D1160A-0000E002, original rc 16D1160A-0000E002).
 
Error: (03/13/2015 01:35:13 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 01:34:57 PM) (Source: CVHSVC) (User: )
Description: Information only.
Click-2-Run package registration failure.
 
Error: (03/13/2015 01:34:57 PM) (Source: Application Virtualization Client) (User: )
Description: {tid=948}
The Application Virtualization Client could not connect to stream URL 'http://c2r.microsoft.com/ConsumerC2R/en-us/14.0.4763.1000/ConsumerC2R.en-us_14.0.7145.5001.sft' (rc 16D1160A-0000E002, original rc 16D1160A-0000E002).
 
Error: (03/13/2015 10:41:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (03/13/2015 06:56:13 PM) (Source: Service Control Manager) (User: )
Description: The BBUpdate service failed to start due to the following error: 
%%2
 
Error: (03/13/2015 04:33:09 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
Error: (03/13/2015 04:31:09 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: 
%%5
 
Error: (03/13/2015 04:30:02 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (03/13/2015 04:19:58 PM) (Source: Service Control Manager) (User: )
Description: The BBUpdate service failed to start due to the following error: 
%%2
 
Error: (03/13/2015 04:18:10 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
Error: (03/13/2015 03:57:50 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
Error: (03/13/2015 03:53:19 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
Error: (03/13/2015 01:34:45 PM) (Source: Service Control Manager) (User: )
Description: The BBUpdate service failed to start due to the following error: 
%%2
 
Error: (03/13/2015 11:48:54 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based Systems.
 
 
Microsoft Office Sessions:
=========================
Error: (03/13/2015 06:56:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 06:56:25 PM) (Source: CVHSVC)(User: )
Description: Click-2-Run package registration failure.
 
Error: (03/13/2015 06:56:24 PM) (Source: Application Virtualization Client)(User: )
Description: {tid=960}
 
Error: (03/13/2015 04:20:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 04:20:09 PM) (Source: CVHSVC)(User: )
Description: Click-2-Run package registration failure.
 
Error: (03/13/2015 04:20:09 PM) (Source: Application Virtualization Client)(User: )
Description: {tid=9C4}
 
Error: (03/13/2015 01:35:13 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/13/2015 01:34:57 PM) (Source: CVHSVC)(User: )
Description: Click-2-Run package registration failure.
 
Error: (03/13/2015 01:34:57 PM) (Source: Application Virtualization Client)(User: )
Description: {tid=948}
 
Error: (03/13/2015 10:41:00 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
 
=========================== Installed Programs ============================
Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.99 - NTI Corporation)
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1904 - CyberLink Corp.)
Acer Crystal Eye Webcam (x32 Version: 1.0.1904 - CyberLink Corp.) Hidden
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3008 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3504 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.2.5 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.04.3504 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0913.2011 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3502 - Acer Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.98 - WildTangent) Hidden
AMD APP SDK Runtime (Version: 2.5.775.2 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{995841E6-A7D8-2742-606C-98E350507317}) (Version: 3.0.847.0 - Advanced Micro Devices, Inc.)
AMD Steady Video Plug-In  (Version: 2.02.0000 - AMD) Hidden
AMD VISION Engine Control Center (x32 Version: 2011.1012.1156.19535 - Advanced Micro Devices, Inc.) Hidden
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.39 - Atheros Communications Inc.)
Backup Manager V3 (x32 Version: 3.0.0.99 - NTI Corporation) Hidden
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 4 - Power Source (x32 Version: 2.2.0.97 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.1012.1156.19535 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.1012.1156.19535 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.1012.1156.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2011.1012.1155.19535 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2011.1012.1156.19535 - Advanced Micro Devices, Inc.) Hidden
Chronicles of Albian (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.1.0.0 - Citrix Systems, Inc.)
Citrix Receiver Inside (x32 Version: 4.1.0.56471 - Citrix Systems, Inc.) Hidden
Citrix Receiver Updater (x32 Version: 4.1.0.56461 - Citrix Systems, Inc.) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dolby Advanced Audio v2 (HKLM-x32\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.7000.7 - Dolby Laboratories Inc)
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
eBay Worldwide (HKLM-x32\...\{D3E5A972-9A15-427D-AE78-8181A5FD943C}) (Version: 2.2.0409 - OEM)
Evernote v. 4.5.1 (HKLM-x32\...\{28921580-E4BB-11E0-9FD7-1CC1DEF07CBE}) (Version: 4.5.1.5451 - Evernote Corp.)
FATE: The Cursed King (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive: Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Fooz Kids (HKLM-x32\...\FoozKids) (Version: 3.0.8 - FUHU, Inc.)
Fooz Kids (x32 Version: 3.0.8 - FUHU, Inc.) Hidden
Fooz Kids Platform (HKLM-x32\...\{8D68CE08-9A14-4B7B-9857-3C646A2F34C7}) (Version: 2.1 - FUHU, Inc.)
Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Ghostery (HKLM-x32\...\Ghostery) (Version:  - Ghostery Inc)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.114 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.7 - Google Inc.) Hidden
GoToMeeting 5.1.0.880 (HKCU\...\GoToMeeting) (Version: 5.1.0.880 - CitrixOnline)
Governor of Poker 2 Premium Edition (x32 Version: 2.2.0.95 - WildTangent) Hidden
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
Jewel Match 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.7 - Acer Inc.)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.150.1 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (Version: 4.5.51209 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5131.5000 - Microsoft Corporation)
Microsoft Security Client (Version: 4.7.0205.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (HKLM-x32\...\{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}) (Version: 9.0.30411 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox 36.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.1 (x86 en-US)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
Mystery of Mortlake Mansion (x32 Version: 2.2.0.98 - WildTangent) Hidden
MyWinLocker (Version: 4.0.14.27 - Egis Technology Inc.) Hidden
MyWinLocker 4 (x32 Version: 4.0.14.27 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.19 - Egis Technology Inc.)
MyWinLocker Suite (x32 Version: 4.0.14.19 - Egis Technology Inc.) Hidden
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.5.8763 - Barnesandnoble.com)
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9002 - NTI Corporation)
NTI Media Maker 9 (x32 Version: 9.0.2.9002 - NTI Corporation) Hidden
Online Plug-in (x32 Version: 14.1.0.0 - Citrix Systems, Inc.) Hidden
OpenOffice.org 3.4 (HKLM-x32\...\{51071D66-D034-4239-94E0-723FCA10B6FE}) (Version: 3.4.9590 - OpenOffice.org)
Opera Stable 28.0.1750.40 (HKLM-x32\...\Opera 28.0.1750.40) (Version: 28.0.1750.40 - Opera Software ASA)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Powerpoint-viewer Packages (HKCU\...\Powerpoint-viewer Packages) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6438 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30127 - Realtek Semiconductor Corp.)
Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Shredder (x32 Version: 2.0.8.9 - Egis Technology Inc.) Hidden
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.9.0 - Synaptics Incorporated)
Torchlight (x32 Version: 2.2.0.97 - WildTangent) Hidden
TrafficAmplifier (HKLM-x32\...\{F5F5E26E-67B9-438E-B813-C0CE0DE08309}) (Version: 1.0.0 - TrafficAmplifier)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2600217) (Version: 1 - Microsoft Corporation)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 5 - New Believers (x32 Version: 2.2.0.97 - WildTangent) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3504 - Acer Incorporated)
WildTangent Games App (Acer Games) (x32 Version: 4.0.5.14 - WildTangent) Hidden
Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zuma's Revenge (x32 Version: 2.2.0.97 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 55%
Total physical RAM: 3562.9 MB
Available physical RAM: 1596.92 MB
Total Pagefile: 7123.99 MB
Available Pagefile: 4695.66 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.27 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Acer) (Fixed) (Total:682.54 GB) (Free:617.45 GB) NTFS
2 Drive d: (forgosple) (CDROM) (Total:0.68 GB) (Free:0 GB) CDFS
 
========================= Users: ========================================
 
User accounts for \\LEVY-PC
 
Administrator            Guest                    Levy                     
 
 
**** End of log ****


#12 hamluis

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Posted 13 March 2015 - 08:39 PM

Nowhere...in the instructions provided...does it ever suggest that you install Ccleaner.

 

So...why would you do that?

 

Louis



#13 MaaD

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Posted 13 March 2015 - 09:22 PM

Nowhere...in the instructions provided...does it ever suggest that you install Ccleaner.

 

So...why would you do that?

 

Louis

I didn't "do that"..........have a look



#14 MaaD

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Posted 13 March 2015 - 09:34 PM

Sorry, I made a mistake, look here please



#15 MaaD

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Posted 14 March 2015 - 11:01 AM

ok, I was able to  Publish a Snapshot using Speccy,    http://speccy.piriform.com/results/XxnQ8ofPKKEMSZMyCLE3sC8                                                     

however, I am not sure  all the information is there because I had to use a portable version. I have tried many times to install the regular version but  the  installation always  freezes at a certain point........" Install CCleaner for Free"






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