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Laptop Slugish,takes ages to open programs.


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#1 Hookie

Hookie

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Posted 12 March 2015 - 12:24 PM

Hi Guys,

 

This past month or so my system has become very unresponsive, If I click on a program to open it it has become so slow to open.

Startup&Shutdown is the same ,I've ran Ccleaner and disabled a few programs at Startup but has made no difference.

 

I have included a "MinitoolBox" Log and a snapshot of my system specs in advance.

 

I would be most grateful if someone could help me with this matter.

 

Hookie.

 

 

http://speccy.piriform.com/results/f5ZY2mQjOUyImRkBTJ5DWE8

 

 

 

MiniToolBox by Farbar  Version: 09-03-2015
Ran by Seamus (administrator) on 12-03-2015 at 16:59:56
Running from "C:\Users\Seamus\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite A300 Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/06/2015 03:56:50 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 4.0.30319.18444 - There was a failure initializing profiling API attach infrastructure.  This process will not allow a profiler to attach.  HRESULT: 0x80004005.  Process ID (decimal): 4572.  Message ID: [0x2509].

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    Element not found.  (HRESULT : 0x80070490) (0x80070490)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

Error: (02/05/2015 11:09:49 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
    0x%08x (0xc0041800 - The content index database is corrupt.  (HRESULT : 0xc0041800))


System errors:
=============
Error: (03/12/2015 04:15:32 PM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (03/12/2015 03:48:21 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB3033889).

Error: (03/12/2015 03:48:21 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB3035132).

Error: (03/12/2015 02:43:22 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Proxy Service service failed to start due to the following error:
%%1053

Error: (03/12/2015 02:43:22 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Proxy Service service to connect.

Error: (03/12/2015 02:43:20 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Personal Firewall Service service failed to start due to the following error:
%%1053

Error: (03/12/2015 02:43:20 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Personal Firewall Service service to connect.

Error: (03/12/2015 02:42:39 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Proxy Service service failed to start due to the following error:
%%1053

Error: (03/12/2015 02:42:39 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the McAfee Proxy Service service to connect.

Error: (03/12/2015 02:42:35 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Personal Firewall Service service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================


 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.38913 - BitTorrent Inc.)
Acronis True Image 2014 (HKLM-x32\...\{4A79A394-835A-49D7-8662-60643872DFF6}Visible) (Version: 17.0.6614 - Acronis)
Acronis True Image 2014 (x32 Version: 17.0.6614 - Acronis) Hidden
Adobe Download Manager (HKLM-x32\...\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}) (Version: 1.6.2.99 - NOS Microsystems Ltd.)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Ashampoo Burning Studio 10.0.7 (HKLM-x32\...\Ashampoo Burning Studio 10_is1) (Version: 10.0.7 - Ashampoo GmbH & Co. KG)
Auslogics DiskDefrag (HKLM-x32\...\{DF6A13C0-77DF-41FE-BD05-6D5201EB0CE7}_is1) (Version: 4.5.4.0 - Auslogics Labs Pty Ltd)
AVG PC TuneUp 2014 (en-GB) (x32 Version: 14.0.1001.174 - AVG) Hidden
AVG PC TuneUp 2014 (HKLM-x32\...\AVG PC TuneUp 2014) (Version: 14.0.1001.174 - AVG)
AVG PC TuneUp 2014 (x32 Version: 14.0.1001.174 - AVG) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BT Cloud (HKCU\...\BT Cloud) (Version: 2.1.3764 - F-Secure Corporation)
BT NetProtect Plus (HKLM-x32\...\MSC) (Version: 13.6.1492 - McAfee, Inc.)
calibre 64bit (HKLM\...\{30E6791E-4CC6-4A04-97B6-4FF4BD439B63}) (Version: 1.42.0 - Kovid Goyal)
Camera Assistant Software for Toshiba (HKLM-x32\...\{37C866E4-AA67-4725-9E95-A39968DD7960}) (Version: 1.7.231.1126L - Chicony Electronics Co.,Ltd.)
CCleaner (HKLM\...\CCleaner) (Version: 4.11 - Piriform)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.8 - DivX, LLC)
Driver Genius Professional Edition (HKLM-x32\...\Driver Genius Professional Edition_is1) (Version: 11.0 - Driver-Soft Inc.)
DVDFab 9.1.2.2 (08/01/2014) (HKLM-x32\...\DVDFab 9_is1) (Version:  - Fengtao Software Inc.)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON SX235 Series Printer Uninstall (HKLM\...\EPSON SX235 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.76 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
HDMI Control Manager (HKLM-x32\...\InstallShield_{63DA1F6A-2E65-4367-99B9-9E39FADEC446}) (Version: 2.0 - TOSHIBA)
HDMI Control Manager (Version: 2.0 - TOSHIBA) Hidden
HDMI Control Manager (x32 Version: 2.0 - TOSHIBA) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2869 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.5.1001 - Intel Corporation)
iTunes (HKLM\...\{77DE5105-D05E-448C-96CB-7FA381903753}) (Version: 11.3.1.2 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Kindle Previewer (HKCU\...\KindlePreviewer) (Version: 2.51 - Amazon)
K-Lite Codec Pack 10.1.5 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.1.5 - )
LSI V92 MOH Application (HKLM\...\LTMOH) (Version:  - LSI Corporation)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word 2007 (HKLM-x32\...\WORD) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Word 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft_VC100_CRT_SP1_x64 (Version: 10.0.40219.1 - Nokia) Hidden
Microsoft_VC100_CRT_SP1_x86 (x32 Version: 10.0.40219.1 - Nokia) Hidden
Mozilla Firefox 36.0.1 (x86 en-GB) (HKLM-x32\...\Mozilla Firefox 36.0.1 (x86 en-GB)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVC80_x64_v2 (Version: 1.0.3.0 - Nokia) Hidden
MSVC80_x86_v2 (x32 Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x64 (Version: 1.0.1.2 - Nokia) Hidden
MSVC90_x86 (x32 Version: 1.0.1.2 - Nokia) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Network Guide EPSON SX235 Series (HKLM-x32\...\EPSON SX235 Series Netg) (Version:  - )
PowerISO (HKLM-x32\...\PowerISO) (Version: 6.1 - Power Software Ltd)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.56.316.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6602 - Realtek Semiconductor Corp.)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.02 (HKLM-x32\...\{59F6A514-9813-47A3-948C-8A155460CC2A}) (Version: 3.54.02 - )
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.2.14014_6 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.2.14014_6 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14055.3 - Samsung Electronics Co., Ltd.)
Samsung Kies3 (x32 Version: 3.2.14055.3 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.40.0 - SAMSUNG Electronics Co., Ltd.)
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.9.12585 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.4.4 - Synaptics Incorporated)
TOSHIBA ConfigFree (HKLM-x32\...\{F3529665-D75E-4D6D-98F0-745C78C68E9B}) (Version: 8.0.23 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 2.0.2.64 - TOSHIBA)
TOSHIBA Face Recognition (Version: 2.0.2.64 - TOSHIBA) Hidden
TOSHIBA Hardware Setup (HKLM-x32\...\{2883F6F5-0509-43F3-868C-D50330DD9DD3}) (Version: 2.00.11 - TOSHIBA Corporation)
TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.2.97 - LSI Corporation)
TOSHIBA Supervisor Password (HKLM-x32\...\{401879D1-AC26-43CD-BDDE-E0D5D5608083}) (Version: 2.00.03PLV - )
TOSHIBA Supervisor Password (HKLM-x32\...\{4B1E87C3-00DE-4898-8E39-E390AAEF2391}) (Version: 2.00.10 - TOSHIBA Corporation)
TOSHIBA TEMPRO (HKLM-x32\...\{F082CB11-4794-4259-99A1-D91BA762AD15}) (Version: 3.35 - Toshiba Europe GmbH)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.2.40.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.2.40.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.2.40.64 - TOSHIBA Corporation) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_WORD_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596787) 32-Bit Edition (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_WORD_{02206DCC-0CAF-46BB-8EDC-6C281AA21EFA}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_WORD_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2920794) 32-Bit Edition (HKLM-x32\...\{90120000-001B-0000-0000-0000000FF1CE}_WORD_{BB006B39-9FD7-4DD5-942E-CDF1BBD718DB}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_WORD_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_WORD_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VSO ConvertXToDVD (HKLM-x32\...\{CE1F93C0-4353-4C9D-84DA-AB4E7C63ED32}_is1) (Version: 5.0.0.31 - VSO-Software SARL)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
WinZip 17.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240D7}) (Version: 17.0.10283 - WinZip Computing, S.L. )
WinZip Courier (HKLM-x32\...\{CD95F661-A5C4-11AF-B2CC-ABCD21A325B8}) (Version: 3.5.9658 - WinZip Computing, S.L. )
Yahoo! BrowserPlus 2.9.8 (HKCU\...\Yahoo! BrowserPlus) (Version:  - Yahoo! Inc.)
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 2939.99 MB
Available physical RAM: 1655.12 MB
Total Pagefile: 5878.17 MB
Available Pagefile: 4084.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.86 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:297.99 GB) (Free:217.29 GB) NTFS

========================= Users: ========================================

User accounts for \\SEAMUS-PC

Administrator            Guest                    Seamus                   


**** End of log ****
 


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


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#2 Aura

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Posted 12 March 2015 - 12:35 PM

Hi Hookie :)

Start by uninstalling the following programs:
  • AVG PC TuneUp 2014;
  • Driver Genius Professional Edition;
  • Java 8 Update 31;
Let me know once this is done.

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#3 Hookie

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Posted 12 March 2015 - 01:08 PM

Hi Aura,thank you for the speedy reply,

Have deleted those 3 programs,why those 3 though!!


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#4 Aura

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Posted 12 March 2015 - 01:14 PM

Except for Java that was outdated, the two others were completely useless programs. Mainly the driver updater one.
  • Drivers are "middlemen" between your OS (Windows) and your hardware (computer). They control and facilitate the interaction between Windows and hardware components, to deliver a "message", nothing more;
  • Having all of your drivers up to date, all the time, will not improve the performance of your system, nor your computer. You cannot increase the hardware performance of a component over the current capabilities it have;
  • Driver updates are released to fix a bug or an issue with a previous release of that driver. Not everyone with the same drivers will experience the issue, so if you are having no problems with the drivers you are running, you don't need to update them. "If it's not broken, don't fix it";
  • You can download drivers for free from your computer/laptop manufacturers website, or from the hardware component manufacturers website. You don't need to pay for any of them, if you are being asked to pay for drivers it is likely a scam;
  • Only drivers from the computer/laptop manufacturers website, or the hardware component manufacturers website are considered official (legitimate and working). You should not download drivers from anywhere else;
  • Driver Updaters are a scam, they try to convince you that you need these programs in order to make your system perform well, which is false;
  • It has been tested and proven that these programs will detect outdated drivers on a system that have the most updated drivers from the manufacturer, which shows that they don't work and/or they try to make you install "newer" suspicious drivers;
  • The goal of the distributors of such programs is to make money by making you buy their useless product, or install additional software (PUPs) when you install their program. Your system will perform worse with these programs installed than without;
As for PC Boosters, they are part of the worst programs you can install on a system. When it comes to messing up your system (Windows), these are as worst as malware. They are completely worthless and useless to use. The worst is that they'll often take action on your system without you knowing, nor authorizing it, which could lead to your system being altered in a way you don't want it to be or even worst, a "broke" system. Every feature they provide, you can either do it natively under Windows, do it via another standalone executable (which is way easier and safer to use) or they aren't providing something you need. Here's a few examples:
  • Cleaning temporary files: TFC (standalone executable), CCleaner (installed), Cleanmgr.exe (in-built);
  • Managing start-up entries: Autoruns (standalone executable), CCleaner (installed), Task Manager and Registry (in-built);
  • Driver Updater: Not needed, all you need is to go on your manufacturer website so you'll be sure to get the right, official, working drivers for your computer or hardware;
  • Registry Cleaner/Defragger: Completely useless and also dangerous;
  • Disk Defragging: Disk Defrag (in-built), O&O Disk Defrag (installed), Defraggler (installed);
  • Powerful uninstaller: Not needed, only needed when you have to make sure a program is completely uninstalled. Revo Uninstaller have a portable version you can use;
  • "Enhanced" Task Manager: Procexp (standalone executable), Process Hacker (portable or installed);
  • "Active security": Any Antivirus and Antimalware can beat that, easily. These programs aren't made to replace Antivirus or Antimalware products and shouldn't be seen as such;
  • Repair Hard Drive issues: Simple chkdsk /r command under Windows (in-built);
Having such program installing on your system will just bloat it down and you have more chances to have issues by using them than without. These products are advertised as a program that can solve all your issues, remove every malware, speed up your computer performance over 100%, etc. The truth is that there's not a single program that can do that. First of all, these programs aren't made to remove virus and malware, leave this in the hands of Antivirus and Antimalware, period. Secondly, there's so many kind of issues under Windows that there's not a single program that can address them all. If you think that BSOD (Blue Screen of Death) issues can be solved by opening a program and clicking on a "Fix" button, then I'm sorry to tell you but, you're wrong. Also, you cannot boost the performance of a hardware over it's hardware capabilities. Of course you can overclock some components, like your CPU, RAM and GPU, but these aren't done via these programs, but via your BIOS interface. I could recommend you a program for every feature these programs advertise, and also tell you exactly in detail why most of them are completely useless, such as Registry cleaner (dangerous to use), and driver updater (dangerous to use, and also completely useless, it'll not improve your system performance). In the end, buying such programs is the exact same as being scammed (because this is what it is, a pure scam) and using one of these programs will result you in having a system less performant than prior to using it.

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#5 Hookie

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Posted 12 March 2015 - 01:29 PM

Thanks Aura for the great insite to those programs,just goes to show you can't believe all that the big names say about their programs.

 

Still doesn't solve my problems though.


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#6 Aura

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Posted 12 March 2015 - 01:31 PM

No problem :) And I know, it's just the beginning! Next step:

P32ZMcU.pngSecurityCheck
  • Download SecurityCheck and move the executable to your Desktop;
  • Execute SecurityCheck, press on a key and let the scan run;
    KQuxDxN.png
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;
sUc2qjf.pngAutoruns - Start-up Entries
Follow the instructions below to give me an Autoruns log containing your start-up entries:
  • Download Autoruns.zip from the Sysinternals Suite webpage;
  • Extract the content of the Autoruns.zip folder where you want, then go in the folder, right-click on Autoruns.exe and select Run as Administrator;
  • Accept the EULA on opening, then wait for all the entries to load;
  • Click on File then Save and save the file to a location easily accessible;
  • Go on ge.tt and upload the Autoruns file you saved;
  • Once done, post the download URL of your uploaded file in your next reply;

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#7 Hookie

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Posted 12 March 2015 - 01:33 PM

Hi Aura,

Will be back soon to carry out those tasks for you,hope you don't mind!!


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




5411sq6.jpg

"May the devil never know you are dead a half after you arrive in heaven".


#8 Aura

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Posted 12 March 2015 - 01:35 PM

No worries I have all the time in my hands right now!

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#9 Hookie

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Posted 12 March 2015 - 03:16 PM

Aura,here are those logs........

 

 

 Results of screen317's Security Check version 0.99.97  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
  Java 64-bit 8 Update 31  
 Adobe Flash Player 16.0.0.305  
 Adobe Reader XI  
 Mozilla Firefox (36.0.1)
 Google Chrome (41.0.2272.76)
 Google Chrome (41.0.2272.89)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````
 

 

http://ge.tt/2ukij7C2/v/0?c


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#10 Aura

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Posted 12 March 2015 - 04:21 PM

Are you aware that you are currently using McAfee as your Antivirus via BT NetProtect Plus?

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#11 Hookie

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Posted 12 March 2015 - 05:22 PM

Yes I am aware,that came free with my Broadband package.


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




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"May the devil never know you are dead a half after you arrive in heaven".


#12 Aura

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Posted 12 March 2015 - 05:34 PM

Alright. I'll ask you to uninstall that program and reinstall it since the installation seems to be damaged/corrupted. It's being throwing errors none stop in the Event Viewer. Let me know once this is done.

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#13 Hookie

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Posted 12 March 2015 - 07:31 PM

Hi Aura,

 

Uninstalled and reinstalled McAfee,I removed it first from Add&Remove,then used McAfee removal tool to clear out any dormant files.

 

Hope this maybe gets things moving along....


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




5411sq6.jpg

"May the devil never know you are dead a half after you arrive in heaven".


#14 Aura

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Posted 12 March 2015 - 07:37 PM

That's good Hookie, we'll check back in a few days if it still throws initialization errors. Next we'll run a chkdsk to make sure there's no damaged or bad sectors and then we'll rebuild the index since your current catalog is corrupted.

EndqYRa.pngCheck Disk (chkdsk)
Follow the instructions below to run a CHKDSK scan on your Windows partition;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command chkdsk /r (there's a space between "chkdsk" and "/r") and press on Enter;
  • A message will be returned, stating that the drive cannot be locked because it's already in use, and you'll be asked if you want to schedule the scan for the next restart. Enter y and press on Enter;
  • Restart your computer, and the chkdsk scan will be launched automatically;
  • WARNING: Depending on your hard drive (specs, free space, fragmentation, etc.) this scan can be relatively long to complete. Give it all the time it needs to finish. Do not interrupt it for any reason there is, or you might be damaging your drive in the process and make your Windows unbootable. It's suggested to let this scan run overnight or when you leave the house for a few hours (when you go to work for example). If you are running this scan on a laptop, don't forget to leave it plugged in;

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#15 Hookie

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Posted 13 March 2015 - 06:33 AM

Goodday Aura,

 

Ran chkdsk,all finished ok.


"Drink is the curse of the land. It makes you fight with your neighbour. It makes you shoot at your landlord and it makes you miss him." 




5411sq6.jpg

"May the devil never know you are dead a half after you arrive in heaven".





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