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BSOD Driver_IRQL_NOT_LESS_OR_EQUAL - Netio.sys


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27 replies to this topic

#1 Ko-Enshaku

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Posted 12 March 2015 - 09:54 AM

Hi guys, looking to get some help with BSOD I've been having recently. They happen each time I start to torrent. I have had a look around the internet for solutions and there seem to be a lot of instances of this, but each one might be slightly different. Already have uninstalled McAfee (may have helped slow down the frequency of the crashes, that and reducing global connections to 50) and had a look for Networx (not installed), so I'm looking for some assistance.

 

Here are my specs:

http://speccy.piriform.com/results/K2eZKlz7v6pCoPeyUxUOXZT

 

I have tried to obtain a dump file from the crash, but I have struggled to do this. The last dump file saved was from back in 2014 and is completely unrelated. I tried changing the dump from kernel type to small memory dump but got this error instead:

 

Kernel_data_inpage_error

 

STOP: 0x0000007A (0xFFFFF6FC50045918, 0xFFFFFFFFC0000056, 0x0000000096CD1880, 0xFFFFF8A008B23CAO)

 

Physical memory dump failed with status 0xC0000010

 

Pretty sure this is related to me changing the dump file type, so I've changed it back. From what I've read so far, it seems that maybe I'm not generating a kernel dump file because I don't have enough space (source: http://blogs.msdn.com/b/wer/archive/2009/02/09/kernel-dump-storage-and-clean-up-behavior-in-windows-7.aspx). I have about 12GB free, looks like I need at least 25GB - correct me if I'm wrong.

 

If this is the case, is there anyway I can force a kernel memory dump? Or will I have to just make the space, or maybe I'm completely wrong!

 

So to sum up:

 

  • Original BSOD: Driver_IRQL_NOT_LESS_OR_EQUAL - Netio.sys (related to running utorrent)
  • No kernel dump file generated
  • Second BSOD: Kernel_data_inpage_error - Physical memory dump failed with status 0xC0000010 (I believe this is because I changed from kernel dump file to small dump file - have since changed it back)
  • Need help generating a kernel dump file so you can help me further! :)

Your help is very much appreciated!


Edited by Ko-Enshaku, 12 March 2015 - 09:55 AM.


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#2 nate302

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Posted 12 March 2015 - 10:54 AM

Check a couple of settings:

  • Make sure to select "complete memory dump" http://support.kaspersky.com/general/dumps/7989#block2
  • Make sure your pagefile settings are correct. Under Windows 7, Windows needs at least 1GB allocated. Some people have a habbit of reducing this because they have SSD's and don't want the pagefile writing to the drive.
    • System Properties
    • Advanced Settings
    • Advanced Tab
    • Performance Settings
    • Advanced Tab
    • Click "Change"
    • Check the checkbox "Automatically manage paging file size for all drives" or set at least 1GB (1024 MB) as an initial size. More may be needed.
  • Once you do get a complete memory dump, you'll need to post it via drop box or some other source or follow some guidelines on using Windows Debugger (apart of the Windows SDK) to diagnose the possible cause.


#3 Ko-Enshaku

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Posted 12 March 2015 - 11:12 AM

Hi, thanks for the response. I don't even have the option to choose complete memory dump, I understand that this is because I have more than 2GB of memory (http://blogs.technet.com/b/askperf/archive/2008/01/08/understanding-crash-dump-files.aspx).

 

With regards to page file settings, that is something I had looked at as well (didn't quite understand it 100%), but it is currently set to automatic and has 3990 MB allocated to it.



#4 hamluis

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Posted 12 March 2015 - 12:10 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 Ko-Enshaku

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Posted 12 March 2015 - 12:36 PM

MiniToolBox by Farbar  Version: 09-03-2015
Ran by James (administrator) on 12-03-2015 at 17:34:35
Running from "C:\Downloads\Software"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Dell System XPS L502X Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/12/2015 02:17:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/12/2015 01:51:11 PM) (Source: LMS) (User: NT AUTHORITY)
Description: The service process could not connect to the service controller.
 
Error: (03/12/2015 01:50:33 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/12/2015 00:27:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/12/2015 11:00:29 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 10:17:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 09:17:13 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 08:45:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 01:38:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/10/2015 10:40:15 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0xc0000022.
 
 
System errors:
=============
Error: (03/12/2015 04:09:26 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.
 
Error: (03/12/2015 02:15:31 PM) (Source: Service Control Manager) (User: )
Description: The Dell SupportAssist Agent service failed to start due to the following error: 
%%1053
 
Error: (03/12/2015 02:15:31 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell SupportAssist Agent service to connect.
 
Error: (03/12/2015 02:14:00 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 14:07:48 on ‎12/‎03/‎2015 was unexpected.
 
Error: (03/12/2015 01:51:15 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application Local Management Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (03/12/2015 01:48:56 PM) (Source: Service Control Manager) (User: )
Description: The Dell SupportAssist Agent service failed to start due to the following error: 
%%1053
 
Error: (03/12/2015 01:48:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Dell SupportAssist Agent service to connect.
 
Error: (03/12/2015 01:47:15 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 13:33:42 on ‎12/‎03/‎2015 was unexpected.
 
Error: (03/12/2015 00:58:27 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.
 
Error: (03/12/2015 00:25:42 PM) (Source: Service Control Manager) (User: )
Description: The Dell SupportAssist Agent service failed to start due to the following error: 
%%1053
 
 
Microsoft Office Sessions:
=========================
Error: (03/12/2015 02:17:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/12/2015 01:51:11 PM) (Source: LMS)(User: NT AUTHORITY)
Description: The service process could not connect to the service controller.
 
Error: (03/12/2015 01:50:33 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/12/2015 00:27:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/12/2015 11:00:29 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 10:17:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 09:17:13 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 08:45:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/11/2015 01:38:26 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (03/10/2015 10:40:15 PM) (Source: System Restore)(User: )
Description: Windows Update0xc0000022
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-02-12 11:01:54.903
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-12-12 10:35:01.473
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-12-12 10:18:44.791
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-14 12:21:39.250
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-14 12:21:39.246
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-14 12:18:05.714
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-29 15:16:19.948
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-10 14:06:47.602
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-10 14:06:47.434
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-08-14 12:39:50.600
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.37754 - BitTorrent Inc.)
AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.11.22 - STMicroelectronics)
Adobe After Effects CS6 (HKLM-x32\...\{4817D846-700B-474E-A31B-80892B3E92E3}) (Version: 11 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 15.0.0.249 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 15.0.0.249 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Help Manager (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 4.0.244 - Adobe Systems Incorporated)
Adobe Help Manager (x32 Version: 4.0.244 - Adobe Systems Incorporated) Hidden
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS5 (HKLM-x32\...\{15FEDA5F-141C-4127-8D7E-B962D1742728}) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Anki (HKLM-x32\...\Anki) (Version:  - )
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DF7096B-715A-4233-8633-C7A16ED6D616}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{C4123106-B685-48E6-B9BD-E4F911841EB4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft TotalMedia Theatre 5 (HKLM-x32\...\InstallShield_{9A2CE5D4-0A1E-42EB-9CE0-ABD5DD79E94E}) (Version: 5.0.1.113 - ArcSoft)
ArcSoft TotalMedia Theatre 5 (x32 Version: 5.0.1.80 - ArcSoft) Hidden
avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)
Bamboo (HKLM\...\Pen Tablet Driver) (Version: 5.2.5-5 - Wacom Technology Corp.)
Bamboo Dock (HKLM-x32\...\Bamboo Dock) (Version: 4.0 - Wacom Co., Ltd.)
Bamboo Dock (x32 Version: 4.1.0 - Wacom Europe GmbH) Hidden
Blender (HKLM\...\Blender) (Version: 2.73a - Blender Foundation)
Blio (HKLM-x32\...\{400182B4-CA55-46A9-9D88-F8413DCFB36D}) (Version: 2.3.7140 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CamStudio version 2.7 (HKLM-x32\...\{04B83666-3A62-452B-85D3-70F8117F2329}_is1) (Version: 2.7 - CamStudio Open Source)
Canon MP Navigator EX 1.0 (HKLM-x32\...\MP Navigator EX 1.0) (Version:  - )
Canon MP210 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP210_series) (Version:  - )
Canon MP210 series User Registration (HKLM-x32\...\Canon MP210 series User Registration) (Version:  - )
Canon My Printer (HKLM\...\CanonMyPrinter) (Version:  - )
ComicRack v0.9.143 (HKLM\...\ComicRack) (Version: v0.9.143 - cYo Soft)
Comodo Dragon (HKLM-x32\...\Comodo Dragon) (Version: 36.1.1.21 - Comodo)
COMODO Internet Security (HKLM\...\{D6AB1F5B-FED6-49A9-9747-327BD28FB3C7}) (Version: 5.10.31649.2253 - COMODO Security Solutions Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.45.4.0315 - DT Soft Ltd)
Definition Update for Microsoft Office 2010 (KB2956207) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0E5D2277-B9CB-4FD2-92B7-7D145B0CE418}) (Version:  - Microsoft)
Dell Data Vault (Version: 4.1.9.0 - Dell Inc.) Hidden
Dell DataSafe Online (HKLM-x32\...\{C53BCCBE-9268-4C09-82E9-611444A73B3F}) (Version: 2.10.1.3 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Mobile Broadband Manager (HKLM-x32\...\{23EEC842-57ED-4055-A056-9D4185DFB1AA}) (Version: 6.1.24.2 - Dell)
Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Stage (HKLM-x32\...\{FC45E4D6-FEA5-4091-B172-4351D130C2E1}) (Version: 1.7.209.0 - Fingertapps)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.0.6584.52 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.0.1.56462 - Dell)
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
Dell VideoStage  (x32 Version: 1.2.0.1712 - CyberLink Corp.) Hidden
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
Dell Wireless HSPA Mini-Card Drivers (HKLM-x32\...\{9D583F01-A973-4B04-90BD-FB7886779090}) (Version: 6.1.26.6 - Dell)
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
Free Download Manager 3.9.3 (HKLM-x32\...\Free Download Manager_is1) (Version:  - FreeDownloadManager.ORG)
Free Video to iPod Converter version 5.0.4.1228 (HKLM-x32\...\Free Video to iPod Converter_is1) (Version:  - DVDVideoSoft Ltd.)
Google Chrome (HKCU\...\Google Chrome) (Version: 41.0.2272.89 - Google Inc.)
High-Definition Video Playback (x32 Version: 11.1.11100.4.196 - Nero AG) Hidden
HP Photosmart 5520 series Basic Device Software (HKLM\...\{68C0736C-3E47-43A6-B14D-236BEF198A5F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HxD Hex Editor version 1.7.7.0 (HKLM-x32\...\HxD Hex Editor_is1) (Version: 1.7.7.0 - Maël Hörz)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{290D4DB2-F1B4-4B8E-918D-D71EF29A001B}) (Version: 14.00.1000 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® Wireless Display (HKLM-x32\...\{F84906ED-BB54-4889-B131-FED9C9056FC8}) (Version: 2.0.27.0 - Intel Corporation)
iTunes (HKLM\...\{D227565A-0033-40AD-89BA-653A205CDC11}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Learn Thai - Level 9 - Advanced Audio Course (HKLM-x32\...\Learn Thai - Level 9 - Advanced Audio Course_is1) (Version: 1.0 - )
MakeMKV v1.8.7 (HKLM-x32\...\MakeMKV) (Version: v1.8.7 - GuinpinSoft inc)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.0.162.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.0.162.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}) (Version: 8.0.58299 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft_VC80_ATL_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000 - Adobe) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero 10 Movie ThemePack Basic (x32 Version: 10.6.10000.1.0 - Nero AG) Hidden
Nero Control Center 10 (x32 Version: 10.6.13000.0.11 - Nero AG) Hidden
Nero ControlCenter 10 Help (CHM) (x32 Version: 10.2.10800 - Nero AG) Hidden
Nero Core Components 10 (x32 Version: 2.0.19900.9.11 - Nero AG) Hidden
Nero Update (x32 Version: 11.0.11500.28.0 - Nero AG) Hidden
NVIDIA 3D Vision Driver 268.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 268.30 - NVIDIA Corporation)
NVIDIA Control Panel 268.30 (Version: 268.30 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 268.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 268.30 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.2.22.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.2.22.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.265.41.0 - NVIDIA Corporation) Hidden
NVIDIA Optimus 1.0.21 (Version: 1.0.21 - NVIDIA Corporation) Hidden
NVIDIA Photoshop Plug-ins 64 bit (HKLM-x32\...\{5E386C5B-CDE7-435A-B5C9-EC73A1B0553A}) (Version: 8.50 - )
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6830 - NVIDIA Corporation) Hidden
NVIDIA Update Components (Version: 1.0.21 - NVIDIA Corporation) Hidden
Papers, Please (HKLM-x32\...\Steam App 239030) (Version:  - 3909)
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PIXMA Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version:  - )
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.0.10 - Dell Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6312 - Realtek Semiconductor Corp.)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
ScanSoft OmniPage SE 4 (HKLM-x32\...\{DEE88727-779B-47A9-ACEF-F87CA5F92A65}) (Version: 15.2.0020 - Nuance Communications, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skullgirls (HKLM-x32\...\Steam App 245170) (Version:  - Lab Zero Games)
Skype™ 7.1 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.1.105 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
STREET FIGHTER IV (HKLM-x32\...\{59ABBDF0-E1E5-48AF-85FB-F523A08C3490}) (Version: 1.00.3013 - CAPCOM U.S.A., INC.)
Super Street Fighter IV: Arcade Edition (HKLM-x32\...\Steam App 45760) (Version:  - Capcom)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.6.0 - Synaptics Incorporated)
SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.13500 - Nero AG)
SyncUP (x32 Version: 1.12.11200.10.102 - Nero AG) Hidden
Toon Boom Studio 4.0 (HKLM-x32\...\{62616A4E-82E4-424A-A201-3D29ABB6B7FD}) (Version:  - Toon Boom Animation Inc.)
Update for Microsoft Access 2010 (KB2837601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{53FAC141-5C6B-4F97-ABC4-E635ABBC59E5}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM-x32\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2920813) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{74BC74BD-9032-4646-B248-F9F45E6D1326}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2956141) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{53FDC948-3ABA-4BDE-BCEB-F1465C93D91C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956075) 32-Bit Edition (HKLM-x32\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{82148027-13B5-4920-97F3-6A44A29B83D0}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2956205) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{673FF853-6C60-4666-8E2F-CE9E2EB991AA}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956128) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{FC666DD5-8A58-401B-9B1E-2CBB451932E8}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2956203) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{4C42857F-202A-4CB2-8FF7-74624CE22318}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2878283) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{174382ED-333C-4C27-81BB-27288080CA16}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Wasteland 1 - The Original Classic (HKLM-x32\...\Steam App 259130) (Version:  - inXile Entertainment)
WebTablet FB Plugin (HKLM-x32\...\Wacom WebTabletPlugin for Internet Explorer and Netscape) (Version: 2.0.0.1 - Wacom Technology Corp.)
WebTablet IE Plugin (HKLM-x32\...\Wacom WebTabletPlugin for IE) (Version: 1.1.0.12 - Wacom Technology Corp.)
WebTablet Netscape Plugin (HKLM-x32\...\Wacom WebTabletPlugin for Netscape) (Version: 1.1.0.10 - Wacom Technology Corp.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.622  - Nullsoft, Inc)
Winamp Detector Plug-in (HKCU\...\Winamp Detect) (Version: 1.0.0.1 - Nullsoft, Inc)
WinDjView 2.0.2 (HKLM\...\WinDjView) (Version: 2.0.2 - Andrew Zhezherun)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
XBMC (HKCU\...\XBMC) (Version:  - Team XBMC)
Yahoo! Detect (HKLM-x32\...\YTdetect) (Version:  - )
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 65%
Total physical RAM: 3990.17 MB
Available physical RAM: 1395.52 MB
Total Pagefile: 7978.52 MB
Available Pagefile: 3549.41 MB
Total Virtual: 4095.88 MB
Available Virtual: 3983.24 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:446.13 GB) (Free:10.28 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ERAWAN-PC
 
Administrator            Guest                    James                    
Mcx1-ERAWAN-PC           UpdatusUser              
 
 
**** End of log ****


#6 Ko-Enshaku

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Posted 12 March 2015 - 12:37 PM

I did post a link to my speccy in the first post, but here it is again:

 

http://speccy.piriform.com/results/K2eZKlz7v6pCoPeyUxUOXZT

 

Thanks for your help hamluis.



#7 Torvald

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Posted 12 March 2015 - 01:28 PM

Ko-Enshaku,

 

According to your MiniToolBox report, your computer system appears to have two anti-virus programs currently installed:  Avast Free Antivirus and Comodo Internet Security.  If this is truly the case, you will need to completely uninstall one of them, since running more than one antivirus program at the same time can really mess up your system. (including causing a BSOD)

 

Also, it appears that you only have 10GB free space left on your 446GB hard drive.  Windows normally requires about 15% free space to run optimally, which means you'd need about 67GB free space.  Therefore, recommend that you either delete some programs that you don't use very often, or transfer some of your data files to another hard drive, USB, CD/DVD, etc. for separate storage.

 

Best regards.


Edited by Torvald, 12 March 2015 - 01:32 PM.

Google is my friend. Make Google your friend too.


#8 Ko-Enshaku

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Posted 12 March 2015 - 07:05 PM

I do have two anti-virus pieces of software, however I use Comodo just for the firewall and Avast as the anti-virus. Is this still a problem? I have used them in tandem for a long time. If I had to get rid of one, I'm not sure which one I'd pick, any advice?

 

As for the space... yes I am very guilty of this. I am working on making more space as we speak!



#9 nate302

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Posted 12 March 2015 - 07:52 PM

I do have two anti-virus pieces of software, however I use Comodo just for the firewall and Avast as the anti-virus. Is this still a problem? I have used them in tandem for a long time. If I had to get rid of one, I'm not sure which one I'd pick, any advice?

 

As for the space... yes I am very guilty of this. I am working on making more space as we speak!

I'd have to agree with Torvald but a few suggestions:

 

  • Running two Antivirus programs in tandem isn't a great idea, and here's why:
    • "Security" programs such as Antivirus programs while helpful for existing, known threats, have to "guess" possible threats to a system, and this is hit and miss among different Antivirus programs.
    • A lot of the older AV engines were found this last year to be terribly insecure, because they typically run as the NT Authority\System user, as well as a lot of the older file scanning code base built into the engines were easily susceptible to malicious code.
    • The more programs you add to your computer, the greater the attack surface becomes.
    • You shouldn't really need an additional firewall slapped on top of Windows Firewall so long as you realize that the paid firewalls are acting more as content filters than firewalls.
    • The best defense you can have for any computer is to keep your software up to date (Such as your outdated Adobe products there.. which are notorious) and maintain good Internet habits. I noticed you have uTorrent installed so do keep in mind a lot of those websites are notorious for hosting bad advertisements which usually have some form of adware, drive-by malware, etc.
    • Two Antivirus programs together may conflict with each other and that can get messy especially if you're trying to install new software.
  • As for your BSOD I'll suggest a few things:
    • Your computer's MiniToolbox report says that "\Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys" could not be verified for image integrity. The only BSOD info we have is pointing to Driver_IRQL_NOT_LESS_OR_EQUAL.
    • Your computer has a low amount of HDD space but it doesn't mean this free space is intact, and with the possible above, do a few quick things:
      • ​Run chkdsk on your system drive. (I'd recommend that you schedule it to run from start up)
      1. Computer
      2. Right-click the HDD
      3. Select Properties
      4. Tools Tab
      5. Click Check now
      6. Check the box "Scan for and attempt recovery of bad sectors" box
      7. Click Start
      8. ​If you are prompted that the check can't be done while the drive is in use and you are asked to schedule for startup, say yes and reboot the machine.
      • ​​Run SFC.EXE
      1. ​Open an elevated command propmpt
        1. ​Start Menu
        2. Search for "cmd"
        3. Right-Click CMD and choose "Run as Administrator"
      2. ​In the CMD window, type "sfc.exe /scannow"
    • ​If either test returns with errors, this could mean there is an issue with either the HDD, the HDD's partition, or Windows. (All easily fixed except the HDD).
    • ​I would also recommend you follow the following guides on how to remove disconnected USB devices.
    • For the above guides, I'd recommend that you don't remove the driver from the system, just uninstall the disconnected device.

Edited by nate302, 12 March 2015 - 07:55 PM.


#10 Ko-Enshaku

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Posted 16 March 2015 - 10:38 AM

So to update about my progress to date:

 

  • I now only have one AV
  • I have made 62GB of free space (amazing)
  • I ran the chkdsk and it seemed fine (results below)
  • I ran sfc.exe and that seemed great too, it said something about integrity, but it was given the all clear.
CHKDSK results:
 
TimeCreated : 14/03/2015 01:43:42
Message     : 
              
              Checking file system on C:
              The type of the file system is NTFS.
              Volume label is OS.
              
              A disk check has been scheduled.
              Windows will now check the disk.                         
              
              CHKDSK is verifying files (stage 1 of 5)...
              Cleaning up instance tags for file 0x1056a.
                408832 file records processed.                                 
                      
              File verification completed.
                1969 large file records processed.                             
                    
                0 bad file records processed.                                  
                 
                0 EA records processed.                                        
                 
                96 reparse records processed.                                  
                  
              CHKDSK is verifying indexes (stage 2 of 5)...
                513186 index entries processed.                                
                      
              Index verification completed.
              CHKDSK is scanning unindexed files for reconnect to their origina
              l directory.
                1 unindexed files scanned.                                     
                 
              CHKDSK is recovering remaining unindexed files.
                1 unindexed files recovered.                                   
                 
              CHKDSK is verifying security descriptors (stage 3 of 5)...
                408832 file SDs/SIDs processed.                                
                      
              Cleaning up 2270 unused index entries from index $SII of file 0x9
              .
              Cleaning up 2270 unused index entries from index $SDH of file 0x9
              .
              Cleaning up 2270 unused security descriptors.
              Security descriptor verification completed.
                52178 data files processed.                                    
                     
              CHKDSK is verifying Usn Journal...
                34692976 USN bytes processed.                                  
                        
              Usn Journal verification completed.
              CHKDSK is verifying file data (stage 4 of 5)...
                408816 files processed.                                        
                      
              File data verification completed.
              CHKDSK is verifying free space (stage 5 of 5)...
                17509423 free clusters processed.                              
                        
              Free space verification is complete.
              Correcting errors in the master file table's (MFT) BITMAP attribu
              te.
              CHKDSK discovered free space marked as allocated in the volume bi
              tmap.
              Windows has made corrections to the file system.
              
               467799063 KB total disk space.
               397045884 KB in 345601 files.
                  189128 KB in 52180 indexes.
                       0 KB in bad sectors.
                  526355 KB in use by the system.
                   65536 KB occupied by the log file.
                70037696 KB available on disk.
              
                    4096 bytes in each allocation unit.
               116949765 total allocation units on disk.
                17509424 allocation units available on disk.
              
              Internal Info:
              00 3d 06 00 69 11 06 00 4d 14 0b 00 00 00 00 00  .=..i...M.......
              f5 17 00 00 60 00 00 00 00 00 00 00 00 00 00 00  ....`...........
              00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
              
              Windows has finished checking your disk.
              Please wait while your computer restarts.
              


#11 Ko-Enshaku

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Posted 16 March 2015 - 11:43 AM

Just had a crash and actually managed to get a crash dmp log this time. Here is it, it's quite small though:

 

==================================================
Dump File         : 031615-47611-01.dmp
Crash Time        : 16/03/2015 16:00:54
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`017706fd
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+106fd
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\031615-47611-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 16/03/2015 16:02:47
==================================================
 


#12 nate302

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Posted 16 March 2015 - 11:44 AM

Did SFC warn you about integrity problems?

 

SFC (System File Checker) verifies the integrity of system files to make sure they aren't corrupt and if they are either corrupt or modified by a third party program, a backup is restored. The reason this utility is useful (especially if there are file system errors) the utility can help in the "restoration" of your Windows Image.

 

It looks as though there were some partition issues, nothing too major but there's always a chance it could cause BSOD's.

 

I'm glad you went with just one AV. I'd even recommend following this guide to help block unwanted Adware/Spyware/Parasites as well as advertisements on most websites: http://winhelp2002.mvps.org/hosts.htm


 

Just had a crash and actually managed to get a crash dmp log this time. Here is it, it's quite small though:

 

==================================================
Dump File         : 031615-47611-01.dmp
Crash Time        : 16/03/2015 16:00:54
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 00000000`00000028
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff880`017706fd
Caused By Driver  : NETIO.SYS
Caused By Address : NETIO.SYS+106fd
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\031615-47611-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 262,144
Dump File Time    : 16/03/2015 16:02:47
==================================================
 

 

Can you zip and link a copy of the *.dmp file?



#13 Ko-Enshaku

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Posted 16 March 2015 - 11:47 AM

I tried to attach a rar file but it wouldn't let me. Would I have the same issue with a zip? (Need to install it).



#14 nate302

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Posted 16 March 2015 - 11:48 AM

I tried to attach a rar file but it wouldn't let me. Would I have the same issue with a zip? (Need to install it).

Nevermind, it has the probable cause listed. A quick Google Search:

 

https://social.technet.microsoft.com/Forums/windows/en-US/8aabb1a2-49d0-4bc2-92ca-dce7ddf5af73/netiosys-causing-my-windows-to-bsod



#15 nate302

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Posted 16 March 2015 - 11:56 AM

If it turns out that was the cause of the BSOD's, then the minor file system corruption is likely a result of the machine not shutting down cleanly.






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