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Wireless network connection disconnects, won't reconnect and get IP.


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46 replies to this topic

#1 Steevow

Steevow

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Posted 12 March 2015 - 12:19 AM

I saw this thread

 

http://www.bleepingcomputer.com/forums/t/448767/wireless-connection-stuck-on-acquiring-network-addressforever/

 

First, I want to say that I don't think there was ever a malware problem on this machine, a Lenovo R500.

 

It worked ok for a long time, but a year or so ago it started disconnecting from the wireless network.

It would say connected, and "acquiring network address" but it never completed.

 

I did a network tcp/ip reset on it, that didn't change anything. I got another identical wifi /bluetooth card and changed it, no difference.

 

A few days ago it was working, then stopped with the "acquiring network address", and as a test I gave it a static IP on the local network and it connected. It worked until I shut down.

 

Today, I booted up, same static IP configured, and it worked OK for about an hour.  Then it stopped working and said "acquiring network address" even though it had a static number configured. I checked!  Very odd.

 

So something is amiss here. More than meets the eye.

 

I started reading threads, including the one I referenced above. I compared some of the regedits that were recommended then, but nothing really stood out.

 

I did notice that even though the Remote Procedure Call (RPC) Service is marked as started and automatic, the start/stop buttons are grayed. I could not determine for sure that it's running or not, but I admit I don't know that it needs to be running.

 

Admittedly, this is an odd one. It could be a hardware problem on the motherboard, but I can't find any evidence of that.

 

Any ideas?

 

 


Edited by hamluis, 25 April 2015 - 11:54 AM.
Moved from Internal Hardware to Am I Infected - Hamluis.


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#2 hamluis

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Posted 13 March 2015 - 06:04 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Steevow

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Posted 15 March 2015 - 12:52 PM

On bootup just now, the system hung on acquiring IP address. Interestingly a static IP was configured. I opened the wireless network connection and checked the button for obtain IP address automatically and it connected immediately.
 
This leaves the question why would the system be trying to get an IP if a static IP is configured?
Weird.
 
It's working now, but I suspect when the DHCP ttl expires it will be unable to get an IP, which is why this happens "after a while".
 
I read through the results below, I don't see anything obvious. I'll be very interested in what you say about this. 
Thanks for your help.
 
 
Here is the minitoolbox output.
 
MiniToolBox by Farbar  Version: 09-03-2015
Ran by Developmental (administrator) on 15-03-2015 at 10:43:39
Running from "C:\Documents and Settings\Developmental\Desktop"
Microsoft Windows XP Professional Service Pack 3 (X86)
Model: 2714A7U Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/12/2015 10:13:46 AM) (Source: Application Error) (User: )
Description: Faulting application FireWallSetting.exe, version 1.0.0.2, faulting module FireWallSetting.exe, version 1.0.0.2, fault address 0x00016752.
Processing media-specific event for [FireWallSetting.exe!ws!]

Error: (06/30/2014 09:50:42 PM) (Source: Application Hang) (User: )
Description: Hanging application firefox.exe, version 30.0.0.5269, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (06/18/2014 10:41:25 PM) (Source: Application Error) (User: )
Description: Faulting application FireWallSetting.exe, version 1.0.0.2, faulting module FireWallSetting.exe, version 1.0.0.2, fault address 0x00016752.
Error in creating result PEAP-TLV in response to received PEAP-TLV (FireWallSetting.exe!ld!)

Error: (06/18/2014 10:41:04 PM) (Source: Application Error) (User: )
Description: Faulting application FireWallSetting.exe, version 1.0.0.2, faulting module FireWallSetting.exe, version 1.0.0.2, fault address 0x00016752.
Processing media-specific event for [FireWallSetting.exe!ws!]

Error: (06/16/2014 09:47:43 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 80070490, P2 remediation, P3 remediationfailuretelemetry, P4 1.1.10600.0, P5 mpengine, P6 0, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (04/16/2014 10:46:45 PM) (Source: Microsoft Security Client) (User: )
Description: mssecurityclientsetup.exe4.4.304.00x80004002morrobootstraper__cinstallflow__internalrun - getenablefirewallactionmorrobootstraper__cflow__processflowactionresult0security essentialsNILNILNIL

Error: (04/16/2014 10:46:40 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 0x80070003, P2 moac, P3 cachereset, P4 4.4.304.0, P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.

Error: (04/16/2014 10:33:56 PM) (Source: Application Error) (User: )
Description: Faulting application , version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Processing media-specific event for [!ws!]

Error: (04/16/2014 10:20:21 PM) (Source: Application Error) (User: )
Description: Faulting application MsMpEng.exe, version 4.5.216.0, faulting module mpengine.dll, version 1.1.10501.0, fault address 0x003d684d.
Processing media-specific event for [MsMpEng.exe!ws!]

Error: (04/16/2014 10:12:36 PM) (Source: Application Error) (User: )
Description: Faulting application MsMpEng.exe, version 4.5.216.0, faulting module mpengine.dll, version 1.1.10501.0, fault address 0x003d684d.
Processing media-specific event for [MsMpEng.exe!ws!]


System errors:
=============
Error: (03/07/2015 08:34:48 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.0.180 for the Network Card with network address 506313C19417 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (03/06/2015 04:55:55 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.1.14 on the
Network Card with network address 506313C19417.

Error: (03/03/2015 08:18:17 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.0.180 for the Network Card with network address 506313C19417 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (02/16/2015 10:57:34 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.137.26 for the Network Card with network address 506313C19417 has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Error: (02/15/2015 00:39:42 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.15 for the Network Card with network address 506313C19417 has been
denied by the DHCP server 192.168.137.1 (The DHCP Server sent a DHCPNACK message).

Error: (12/24/2014 06:24:33 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.0.180 for the Network Card with network address 506313C19417 has been
denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (12/11/2014 01:16:27 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:
    Previous Signature Version: 1.189.1650.0
    Update Source: %NT AUTHORITY59
    Update Stage: 4.4.0304.00
    Source Path: 4.4.0304.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\SYSTEM
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (12/11/2014 01:16:27 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:
    Previous Signature Version: 1.189.1650.0
    Update Source: %NT AUTHORITY59
    Update Stage: 4.4.0304.00
    Source Path: 4.4.0304.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\SYSTEM
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (12/11/2014 01:16:27 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:
    Previous Signature Version: 1.189.1650.0
    Update Source: %NT AUTHORITY59
    Update Stage: 4.4.0304.00
    Source Path: 4.4.0304.01
    Signature Type: %NT AUTHORITY602
    Update Type: %NT AUTHORITY604
    User: NT AUTHORITY\SYSTEM
    Current Engine Version: %NT AUTHORITY605
    Previous Engine Version: %NT AUTHORITY606
    Error code: %NT AUTHORITY607
    Error description: %NT AUTHORITY608

Error: (11/28/2014 01:06:21 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.1.2 for the Network Card with network address 506313C19417 has been
denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).


Microsoft Office Sessions:
=========================
Error: (03/12/2015 10:13:46 AM) (Source: Application Error)(User: )
Description: FireWallSetting.exe1.0.0.2FireWallSetting.exe1.0.0.200016752

Error: (06/30/2014 09:50:42 PM) (Source: Application Hang)(User: )
Description: firefox.exe30.0.0.5269hungapp0.0.0.000000000

Error: (06/18/2014 10:41:25 PM) (Source: Application Error)(User: )
Description: FireWallSetting.exe1.0.0.2FireWallSetting.exe1.0.0.200016752

Error: (06/18/2014 10:41:04 PM) (Source: Application Error)(User: )
Description: FireWallSetting.exe1.0.0.2FireWallSetting.exe1.0.0.200016752

Error: (06/16/2014 09:47:43 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry80070490remediationremediationfailuretelemetry1.1.10600.0mpengine0unspecifiedNILNILNIL

Error: (04/16/2014 10:46:45 PM) (Source: Microsoft Security Client)(User: )
Description: mssecurityclientsetup.exe4.4.304.00x80004002morrobootstraper__cinstallflow__internalrun - getenablefirewallactionmorrobootstraper__cflow__processflowactionresult0security essentialsNILNILNIL

Error: (04/16/2014 10:46:40 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetry0x80070003moaccachereset4.4.304.0unspecifiedunspecifiedunspecifiedNILNILNIL

Error: (04/16/2014 10:33:56 PM) (Source: Application Error)(User: )
Description: 0.0.0.0unknown0.0.0.000000000

Error: (04/16/2014 10:20:21 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.5.216.0mpengine.dll1.1.10501.0003d684d

Error: (04/16/2014 10:12:36 PM) (Source: Application Error)(User: )
Description: MsMpEng.exe4.5.216.0mpengine.dll1.1.10501.0003d684d



=========================== Installed Programs ============================
32 Bit HP CIO Components Installer (Version: 15.1.1 - Hewlett-Packard) Hidden
7-Zip 9.22beta (HKLM\...\7-Zip) (Version:  - )
Adblock Plus for IE (32-bit) (HKLM\...\{21B632E1-4B3D-4AC2-9ABD-E00544F67D48}) (Version: 1.1 - Eyeo GmbH)
Adblock Plus for IE (HKLM\...\{fd97d1e2-368a-4cd9-af63-8eeff938044a}) (Version: 1.1 - )
Adobe Flash Player 13 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 13.0.0.182 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM\...\Adobe Shockwave Player) (Version: 12.1.5.155 - Adobe Systems, Inc.)
BK PRECISION Pg4uw ver. 3.00 (HKLM\...\BK PRECISION Pg4uw_is1) (Version:  - )
Broadcom Gigabit Integrated Controller (HKLM\...\{FC57FC53-104C-415C-98D7-B05E659461A9}) (Version: 10.52.10 - Broadcom Corporation)
Conexant 20561 SmartAudio HD (HKLM\...\CNXT_AUDIO_HDA) (Version: 3.64.15.0 - Conexant)
Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 5.4.5.124 - Foxit Corporation)
Garmin BaseCamp (HKLM\...\{18E928DE-ABBA-4CEB-A9E4-205769B03FE8}) (Version: 4.0.5 - Garmin Ltd or its subsidiaries)
Garmin USB Drivers (HKLM\...\{ABA5E381-EC46-425C-86C5-5CD15BBFB4BF}) (Version: 2.3.1.0 - Garmin Ltd or its subsidiaries)
Google Chrome (HKLM\...\Google Chrome) (Version: 41.0.2272.89 - Google Inc.)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.26.9 - Google Inc.) Hidden
High Definition Audio Driver Package - KB888111 (HKLM\...\KB888111WXPSP2) (Version: 20040219.000000 - Microsoft Corporation)
Integrated Camera (HKLM\...\{399C37FB-08AF-493B-BFED-20FBD85EDF7F}) (Version: 5.8.53003.0 - Sonix)
Intel PROSet Wireless (Version:  - ) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.10.5355 - Intel Corporation)
Intel® Management Engine Interface (HKLM\...\HECI) (Version:  - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{C8005A7B-9638-41DD-B83B-AF277754E211}) (Version: 14.03.0000 - Intel Corporation)
Intel® Trusted Platform Module (HKLM\...\ITPM) (Version:  - Intel Corporation)
Lenovo Fingerprint Software (HKLM\...\{3D8994A3-02A8-45B5-B955-53E608BC69ED}) (Version: 3.3.2.50 - AuthenTec, Inc.)
Lyrics Plugin for Winamp (HKLM\...\{75E9A522-65D2-4200-A95F-C3EF89703263}) (Version: 0.4 - Lyrics Plugin)
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 (Version:  - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.4.0304.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.4.304.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Mozilla Firefox 36.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 36.0.1 (x86 en-US)) (Version: 36.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSXML 6 Service Pack 2 (KB973686) (HKLM\...\{56EA8BC0-3751-4B93-BC9D-6651CC36E5AA}) (Version: 6.20.2003.0 - Microsoft Corporation)
Notepad++ (HKLM\...\Notepad++) (Version: 6.6.7 - Notepad++ Team)
PuTTY version 0.63 (HKLM\...\PuTTY_is1) (Version: 0.63 - Simon Tatham)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.02 (HKLM\...\{59F6A514-9813-47A3-948C-8A155460CC2A}) (Version: 3.54.02 - )
Sam Spade version 1.14 (HKLM\...\Sam Spade version 1.14_is1) (Version:  - )
SharpReader 0.9.7.0 (HKLM\...\SharpReader_is1) (Version:  - Luke Hutteman)
Sierra Wireless USB MUX Driver Package (HKLM\...\{5600094C-5EA0-4BE8-9ECE-4C9B726AC9D9}) (Version: 0.56.1 - Sierra Wireless)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tftpd32 Standalone Edition (remove only) (HKLM\...\Tftpd32) (Version:  - )
ThinkPad 11a/b/g/n Wireless LAN Mini-PCI Express Adapter (HKLM\...\{9FAC9E5C-0D20-4DBF-AFE5-2E09C52A95A2}) (Version: 7.6.1.260b - )
ThinkPad Bluetooth with Enhanced Data Rate Software (HKLM\...\{84814E6B-2581-46EC-926A-823BD1C670F6}) (Version: 5.5.0.9700 - Lenovo)
ThinkPad Modem Adapter (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.8.50 - Conexant Systems)
ThinkPad Power Management Driver (HKLM\...\Power Management Driver) (Version: 1.65.05.20 - )
ThinkPad UltraNav Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.202.1616.206 - ALPS ELECTRIC CO., LTD.)
ThinkPad Wireless LAN Adapter Software (HKLM\...\{556B23E2-30FF-4133-98F4-01494446DF2B}) (Version: 1.00.0029.8 - REALTEK Semiconductor Corp.)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM\...\{0A0CADCF-78DA-33C4-A350-CD51849B9702}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB2632503) (HKLM\...\KB2632503-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2492386) (HKLM\...\KB2492386) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2808679) (HKLM\...\KB2808679) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955704) (HKLM\...\KB955704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
Winamp (HKLM\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
Windows Driver Package - AuthenTec Inc. (ATSwpWDF) Biometric  (07/02/2010 8.6.0.29) (HKLM\...\05FBE63CF9C9B3424152207E7278CD6DA193C56C) (Version: 07/02/2010 8.6.0.29 - AuthenTec Inc.)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (HKLM\...\98157A226B40B173301B0F53C8E98C47805D5152) (Version: 04/19/2012 2.3.1.0 - Garmin)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.9.0040.0 - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Imaging Component (HKLM\...\WIC) (Version: 3.0.0.0 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Management Framework Core (HKLM\...\KB968930) (Version:  - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WinSCP 5.5.4 (HKLM\...\winscp3_is1) (Version: 5.5.4 - Martin Prikryl)
XML Paper Specification Shared Components Pack 1.0 (Version:  - Microsoft Corporation) Hidden

========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 3031.96 MB
Available physical RAM: 2137 MB
Total Pagefile: 4917.82 MB
Available Pagefile: 4134.23 MB
Total Virtual: 2047.88 MB
Available Virtual: 1981.5 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:93.15 GB) (Free:62.71 GB) NTFS

========================= Users: ========================================

User accounts for \\DEV5

Administrator            ASPNET                   Developmental            
Guest                    HelpAssistant            SUPPORT_388945a0         

**** End of log ****
 
Here is the speccy output:
 
http://speccy.piriform.com/results/MIwUzPozwacb53Dxg5mJPwt


Edited by hamluis, 15 March 2015 - 03:03 PM.


#4 hamluis

hamluis

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Posted 15 March 2015 - 03:28 PM

S.M.A.R.T           Status: Bad
 
Attribute name: Hardware ECC Recovered       Real value: 0       Current: 81       Worst: 69        Threshold: 0        Raw Value: 00015C9D2C      Status: Good
Attribute name: Reallocation Event Count        Real value: 166,593,191,487,854    Current: 88     Worst: 88     Threshold: 0     Raw Value: 000000296E   Status:Good
 
Looks to me as if you have a hard drive problem...moving topic to Internal Hardware for refutation/confirmation.
 
:Louis


#5 Steevow

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Posted 15 March 2015 - 05:10 PM

I see that, but it all says good.  So I dunno.

I just scheduled a chkdsk on the drive, rebooting.

 

I just ran speccy again, and the only thing in the smart that's bad is start/stop count. 

 

http://speccy.piriform.com/results/FSNjVMvz0wM7pRIvLLCXamr

 

Everything else passed.  So that is a parameter, but it doesn't seem to be causing any problems.

 

04    Start/Stop Count    241,751    1    1    20    000003B057    Bad

Edited by Steevow, 15 March 2015 - 05:34 PM.


#6 JohnC_21

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Posted 15 March 2015 - 05:36 PM

Intel wireless drivers can get wonky and an update to the latest driver may fix the problem. Right click the Wireless adapter in Device Manager and select Properties. Under the Details tab select Hardware IDs. Copy and post the first line. I am not sure what Sierra Wireless USB MUX Driver Package is. Are you using a USB wireless adapter instead of the intel wireless?

#7 Steevow

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Posted 15 March 2015 - 05:48 PM

The wireless is realtek. Manufacturer Lenovo Inc.

 

Device instance id

PCI\VEN_10EC&DEV_8172&SUBSYS_E02010EC&REV_10\4&318470AD&0&00E1
 

I do use a mifi with it, so it's possible some other driver is a remnant of that.

It connects with wifi.  No driver needed for that one.

Unless it installed a driver when I plugged it in USB to set it up.  Could be.


Edited by Steevow, 15 March 2015 - 08:57 PM.


#8 JohnC_21

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Posted 15 March 2015 - 06:15 PM

I am wondering why you show Intel® PROSet/Wireless WiFi Software in your logs? You only show one wireless adapter in Device Manager? The specs here list the wireless as

  • ThinkPad 11b/g Wireless LAN Mini PCI Express Adapter III
  • Intel WiFi Link 5100
  • Intel WiFi Link 5300

Maybe the Realtek driver is for the Thinkpad PCI Express Adapter but I am still wondering why you have the intel wireless software on the computer. The chipset specs out as a RTL8191SE-VA2

 

You can get the driver here. I would create a restore point before doing the install.

 

Edit: Are there any yellow exclamation marks in Device Manager?


Edited by JohnC_21, 15 March 2015 - 06:18 PM.


#9 Steevow

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Posted 15 March 2015 - 09:00 PM

No yellow exclamations.  The chip is indeed Realtek, and that's what this unit has, came with afaik. 

I did replace it with an identical one.

No difference.

 

I'll try the driver.



#10 JohnC_21

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Posted 15 March 2015 - 09:14 PM

If the driver works, I would uninstall the Intel® PROSet/Wireless WiFi Software



#11 Steevow

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Posted 15 March 2015 - 10:41 PM

The driver did not work.

It said no Realtek adapter.

I used system restore to roll the installation back.

 

I uninstalled the bogus Intel wifi driver anyway.


Edited by Steevow, 16 March 2015 - 12:25 AM.


#12 JohnC_21

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Posted 16 March 2015 - 07:35 AM

Install this driver from Lenovo. If you still have issues, download Netadapter repair and select Advanced Repair. If you still have an issue then I would recommend one of these.



#13 Steevow

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Posted 17 March 2015 - 09:45 AM

It has not failed in a couple days, it could be removing the intel driver, or re-installing the lenovo driver, or it could be running chkdisk fixed something.

 

I did notice when I saved that lenovo driver in my drivers folder it was already there, so I had already reinstalled it in the past to solve this problem.

 

I will be watching it for a while.

 

Thanks for all your help.



#14 Steevow

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Posted 19 March 2015 - 10:14 AM

Well, it ran ok for a couple days, but it now stopped working.  The network connection to wireless said it's connected. But it's not getting any throughput at all.  It has an IP.

 

I rebooted and all is well again.

 

So I Just dunno.



#15 JohnC_21

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Posted 19 March 2015 - 10:51 AM

If the Realtek driver did not work on the adapter then Levono may have some kind of specialized driver. If you are still getting dropouts, see if restarting the wireless router helps. If not, then I would try a USB wireless adapter like what I linked to in post #12






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