I have a very new Asus computer (64-bit Intel Core processor) More I cannot tell you (because of this sudden problem) as when I go to System...it says retrieving information and "not available" Everything was running perfectly fine for at least a month after setting everything up until I turned on my computer this afternoon and I cannot open any programs. I am having no problems getting online at all. I can't get into Windows Updates or open anything whatsoever. I can't get System Restore.
Now I have not downloaded anything recently and I had only just run Malwarebytes (downloaded from the link on this site) this morning and no threats were found and I doubt very much that this is a Malware problem. The only thing that I can think of is that there was a scheduled update this morning and it was desktop related so this may have something to do with it.
Because it is such a new computer, I am unable to make sense of the boot-up menu in the BIOS as I am very unfamiliar with it. For this reason, I cannot boot up from DVD (which is a registered legitimate copy) in order to repair. This is what it looks like...http://www.w7forums.com/threads/a-required-cd-dvd-drive-device-driver-is-missing.18887/
I am a Graphic Designer and rely on programs such as Adobe Photoshop and Illustrator for my job and so am very anxious about this situation. I really hope that you can help me.