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HELP ammy scam now im locked out


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#1 barbied_26101

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Posted 11 March 2015 - 11:17 AM

Like a lot of others I fell for the ammyy scam but when it came to money time I did not pay an now I am locked otoh my hp notebook 2000 I didn't shut down in time now on start up I get "This computer is configured to require a password in order to start up!
I have read an read about all this on heartburn solutions for me I can not start up in safe mode, a hard restart doesn't work,taking out both batteries don't work! I didn't make a back up disk so am I SOL or is there a fix?

Edited by barbied_26101, 11 March 2015 - 01:52 PM.


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#2 xXToffeeXx

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Posted 11 March 2015 - 11:38 AM

Hi barbied_26101,
 
Does it look like this?:
post-219189-0-44271600-1408822172_thumb.
 
Please confirm you can get to the Advanced Startup Options (see methods 4-6 here or try SHIFT+F8 if you can, if you do not know how to get to Advanced Startup Options).
 
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#3 barbied_26101

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Posted 11 March 2015 - 01:55 PM

Exactly like that but in advanced it tells me that it has to be done by an administrator an that there is none for this computer

#4 xXToffeeXx

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Posted 11 March 2015 - 03:15 PM

Hi barbied_26101,

 

At what part does it say that you need an administrator?

 

xXToffeeXx~


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logo-25.pngID Ransomware - Identify What Ransomware Encrypted Your Files [Support Topic] - If we have helped you out and you want to support what we do, you can do so here

 

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#5 barbied_26101

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Posted 11 March 2015 - 03:59 PM

FINALLY I RESTARTED MY LAPTOP WINDOWS8.1 as soon as I hit restart I kept hitting f11 which took me to where I could restore it it works thanks




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